[Resolved]  Club Jiva — cheating cum fraudulent services

Club Jiva is totally nonprofessional organisation (sorry to say but better to call fraudulent), Reason for caslling club Jiva non professional are as following-

1. I became member of club Jiva in may 2018. At the time of booking there representative shidant (At Mount Abu) told me that I can avail holiday in any part, even for a single day break alongwith I can book holiday for any season (so called red season by him). At the time of confirmation of my membership I got a call from club jiva but the told me that I can not avail holiday less than 3 days, I denied for that and told what sidhant explained me. Then I requested them to confirm with sidhant and then only please confirm my membership otherwise please cancel it. Later on I got confirmation of my membership without any further call. Club Jiva & myself both are having recording of that conversation.

2. Secondly I contacted for holiday booking for Goa in last wick of Dec 2018, I contacted in June & I got reply there is no booking prior to 6 months. So I called again on 24th, 25 th June ( as my booking starting date is 25th Dec ) including email for same. But unfortunately I didn't get any reply. After continuous email/call I got reply that there is no room in Goa on my dates.

3. Then I changed my dates (3 days less trip) but again same thing, no room.

4 .Then I asked for availability then the wrote me that I can book before 20th Dec or after 5 the Jan. Hat the hell is this? Then what is red season?
So my advice to all of you, please don't go with club jiva, otherwise you will suffer. If somebody wants proof then please leave your contact & I will send you proof of all above things.
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Sep 19, 2018
Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
Club Jiva Customer Care's response
Dear Sir/Madam,

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards

Team Club Jiva
 
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    Club Jiva Phone
    +91 88 6715 6777
    +91 81 0878 5544
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    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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