Club Jiva — JIva Club cheat

Address: New Panvel

I have purchase Jiva Club membership no CJKP/R/2038 on dated 28Dec 2020 at Matheran office with sum of Rs 58.000/-.I have horrible experience that no one responding a call as Landline no are not working.Agent aslo not respond . Till date no membership card received. I have not utilise a single holiday trip, so want to cancel this membership a it is not user satisfactory. This is really worst compony I having experience. Please help me for same because I am also one of Victim of Cheating Jiva club .It is fake Holiday club.