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Club Jiva

[Resolved]  Club Jiva — regarding redemption of free voucher

Address: Vadodara, Gujarat, 390020
Website: clubjiva.in

I have just talked to your customer care with some female executive regarding free stay complimentary voucher. She denied to give her name and talked very rudely with me and denied to give any clarification regarding my querry. I asked her why there are charges for 500/ rs per person per night. If it is a complimentary free voucher, it should be free as given by sterling holiday, club mahindra holiday. She rudely replied that it is wriitten in the voucher and no other explanation given by her. This is. Ridiculous. Meaning of complimentary free stay does not serve.
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Feb 2, 2018
Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
Club Jiva Customer Care's response Dear Sir/Madam,

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards

Team Club Jiva
Feb 10, 2018
parvez sajjad m kadri's response what is doing Mr.Dharmendra, Ms Reena, Ms Asiya at Club Jiva staff at mumbai, when we r new they cotact us very often time within one or two time in week. what happens now. they can't help me now.
 
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Comments

As early I have book my complaint in dtd12/01/2017, till today it does not solve, nobody contact or any msg. kindly give me reply and refung my deposit and emi amout, otherwise I am going to sue in court and file FIR in police station within week. kindly reply me as early as possible. Thanks
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    Club Jiva Phone
    +91 88 6715 6777
    +91 81 0878 5544
    Club Jiva Address
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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