Cluster Bus — Regarding low maintenance of seats

I am regular passenger of 418 A bus from shahdara @8 AM. The bus available has no seats as i went to take it. The reason were that the seats lying behind in the bus were having water on it on which no passenger was preferring to sit.
And one seat was occupied by the home guard himself.
The conductor and driver had no responsibility to vacate the seat or cleaning the seat.
Every passenger donot bring a cloth to clean the seats.
Kindly look into the matter.