[Resolved]  Aegon Religare — Unwanted Calls with Misbehavior

Religare — Complaint regarding unsolicited telecalling.

I received a call from Religare at 1339 pm, 8th April 09. Phone # 45592808, person gave her name as Simran

This was an unsolicited call, opened by a lady who without introducing herself or asking if it was ok to have a conversation with me straightaway said----- 'I'm a financial advisor. Where do you invest your money? ' When I responded that I cannot disclose that, then she persisted and asked ' But you must be doing trading' I then told her that I cannot disclose personal information & she should come to the point & tell me what is her purpose & why she's called me. At this stage she very rudely tells me ' keep cool, I'm not being rude’. When I pointed out to her that information she wants from me is personal, she lectures me on how such information isn’t personal and continues being rude till I close the call myself!!

This behavior is a total shock. It’s unacceptable that someone calls me unsolicited, doesn’t even bother to introduce herself (I only got to know that she called from Religare when I called back on the number from which I received this call). Then proceeds to ask me for confidential information WITHOUT even explaining why she is calling me. When this is pointed out by me she proceeds to lecture & harangue me. I find this unacceptable & hold Religare & the service provider ( Bharti) responsible for such irresponsible attempted contact to solicit business.

I hope the concerned organizations treat this as a SEROIUS COMPLAINT. Unless I get a SATISFACTORY explanation and apology, I intend to ensure that I seek my rightful redressal by all legal means

I too faced the same problem. atleast you know the name of that person and the phone number. But I donot know the number and name as she called on the landline. How do we complain and seek legal action.

Religare — Unsolicited Phone calls

Sir,
despite complaints on this forum, Religare continues to call on my DNC registered cell phone.
Its Sapna, tel no [protected].
if this is not stopped what is the forum like this for ?

Dr Alok Gupta
Jaipur

spam comments

after posting this complaint i have already recieved 2 calls from the same numbers with again misbehaved way. Its really sad part there is no solution am able to find even on consumer complaints.

Dear Dr. Gupta

Our representative were trying to call on the number mentioned by you but were not able to reach you. Please write to us with the alternative number at [protected]@religareonline.com and our representative will get in touch with you over the matter

Regards,
Team Religare

Dear Sir,

We do no have external vendors calling cusomers for invesment policies. I will however, personally look into your complaint and esnure tha no one from Aegon Religare calls you in future. Really sorry for the trouble caused to you. I sincerely apologise and regret that a senior citizen like you was haraased due to unwanted calls. If you ever receive a call in future you can write to me at sourav.[protected]@aegonreligare.com and I shall ake strict and immediate action.

Regards,
Sourav shah
Sr.Manager-eSales (Aegon Religare)