[Resolved]  Aircel Cellular Ltd — AIRCEL Nodal Officers- No response/not picking up the phone

Aircel — seam to be blocked

my seam is presently damaged, please block the no [protected]

why my sim not activate

i m take sim from store but 3 day ago what the problem .my number is [protected]

Dear Tridib Basu,

We regret for the inconvenience caused. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Fayaz Sheikh,

We would like to inform you that this is your PUK code 22111714 as requested by you. Please let us know if we can assist you.

Warm Regards,
Aircel Social Care Team

Dear Tridib Basu,

We would like to inform you that you need to visit the nearest Aircel service center for the same with correct POI & POA.

Warm Regards,
Aircel Social Care Team

Dear Customer(Haridwar Singh),

Thanks for writing to us. Please share your "Alternate No." so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team

Unknown Calls

please provide me information as much as possible about [protected].

my account login problem

Several months I am facing problem I couldn't log my AIRCEL account my relationship no 1_1112778_186705. Due to this reason, i couldn't remit my bill payment in time. Kindly oblige.

roaming

hey i m using aircel sim in madhupur (Jharkhand) and i along with many other gets "R" symbol means roaming whereas it is local plzz resolve this issue.

Net work problem

Aircel customer care excutives are not responding about net work complaint.

Asking bill amount for closed connection

I used aircel and I closed connection @ aircel store near my home and i got cancellation code etc now they called me regarding legal notice please someone help me

Dear Customer(Pulin),

We regret that we won't be able to help you in this regard.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in

Dear Customer(shashank122),

Thanks for writing to us. We would like to inform you that "R" stands for Reliance not for roaming. You can manually select “Aircel” from the network selection list.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(Venkatesh001),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Alternate No.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

I have done a recharge of 279 on 16th october for data. But whenver i use data my account balance got deducted. No proper response from customer care. Attache is my screenshot where it shows data balance is available but no data validity

Respected Sir/Ma'm,

28 rs amount has been deducted without any call/msg alert.
I contacted customer support, but there is always say you open chargeable site but i am not open any chargeable site and daily same problems already give customer care complaints but not resole the problems
Today 28rs amount is deducted from my number - [protected]

I didn't use internet/calls/ msg.

Now its showing 0.010 rs in my account.

Please refund my money back.

Suraj mandrai

Hello

My name is karan gangurde and my number is [protected] which I am using for past 8 years now but today I experienced the worst customer care service the guy threatened me he has all my detail my house address and I might take this case to police because of the goons you people keep at your customer care office for sure I am going to port my number into some other service provider but I need to talk to a Sr executive but all your people do is put my number on hold for 20 min then disconnect it so pathetic service I am waiting for your reply or call or I will just fail a case against aircel for putting customers identity and personal detail in the hand of goons who threatened your own customers.

Dear Sir,

This is to inform you that I have requested to port my number from Aircel. I was not working at any place while getting this number and they have put in my number to Corporate plan. Also, I have visited Ambattur Aircel showroom to give the request to change my number to individual authority on Sep 30th, 2017. Today i called to customer care and have been informed that my number has been changed to Individual and i sent Port to 1900. They have again sent me an code with Corporate with which i cannot port it to any network. I am very disappointed with this type of customer service and I am going to give a feedback on all customer forums about Aircel.

Also, I am going to change all my 4 family members from Aircel to any other networks because of this type of bad customer service.

I have been a loyal customer since last 10 years+. Please take some necessary steps to make your service better which will retain your customers in future.

MY NUMBER - [protected].

Thanks & Regards
Chethan R

My phone and SIM were lost, with SIM number [protected]. I bought a new SIM of the same number from your mini store, which is in Gangapur in Bareilly. The SIM I took on 18/12/17, but the SIM has not yet started. So please start my SIM again. as soon as possible.
Plz contact me my another mobile no.[protected]

Contact no.[protected] aircel

My name is c n Vithal and my mobile number is [protected], I stay in Bangalore and my number belongs to Karnataka circle
About 15 days all of a sudden my mobile went dead. There is not a single bar in the network signal . I can't make calls or receive calls and also I cannot connect to the Net
I have sent several mails, but received only one reply giving reference numberv1- [protected] and said that my SIM is active and the problem would be rectified within 48 yours
I called up customer care and explained the problem, they were very rude and said that a lot of customers in Bangalore are facing the same problem and it will be rectified within 48 hours
After a week I again called up customer care and said even after a week I am still having the network problem, this time they were more rude and slammed the phone
I have linked my bank account to this number and use it for all payments, and to pay my utility bills like water, electricity, Phone bill and Dish TV
Now I have been terribly inconvenienced and you just don't seem to care
I have this Air del number for more than 10" years and am shocked at your customer service
I request you to kindly see that my mobile starts working and I receive the network signal
I changed the SIM to three feature phones and three smart phones but still I do not get the network signal
I have also taken my mobile to a distance of 10 kms to see if it is a tower problem
Still my mobile is not working
I am totally disgusted, in 15 days time the problem has not been solved
Its my humble request please do something at least now

Regards
c n Vithal
Mob [protected]
Bangalore