[Resolved]  Aircel Pocket Internet — slow performance

AIR CEL — internet not proper

I had Purchase Pocket Internet of Aircel, but the speed is very low and it does not aopn any applications porperly, more after contacting the customer i had changed the setting 4 times, but in vain.


Pls help me with the settings and spped in Pocket Internet


Nilesh Ashar

I am using micromax q3 mobile when i use internet on pc my surfing and downloading speed is so lazy ie, 1 to 2 kb/s is there any ans to solve this prob. I am get very frusturated

Respected sir,

my aircel no- [protected] R.B.SETHI FM: ICHALKARANJI MAHA.

Mai pichale 2 months se apke dwara parfect pocket internet setting na milne se Hatash hu. maine 98/- ka recharge kiya hai par koi bhi matlab na nikla. kai bar custmor care par complent dene k bad bhi kor karwahi na hui hai. plz muze SAMSUNG GTB 5310 ka inetrnet setting dene ki krupa kare. anyatha muze apna number band karwana padega..

my alternet no- [protected]
my email-
[protected]@yahoo.co.in


regard-
RAJ SETHI

Hi...I am Anshul Ahuja residing in Surat city, Gujarat. n i bought a Aircel sim on 21st of dis mnth..when i bought it, d performance was fine n i was able to surf net n everything..i've got 3 gb free surfing scheme but it is just harassing me like anything. Sometime it works and for d rest whole day it just do nothng..i m tired of al this. I've already contacted n complained about this to customer care n they solved d preoblem but den again the problem started arising. I hope dis tym u help me n i'll nt have to face such problem again..plz help me..waitng for ur call..

MY no. is [protected]...

Hi im george scaria from kerala, My mob no:is [protected], i hav pocket internet, but not geting proper speed always in the averg of 1-3kbs, Please help me out of this situation.

sir, my mobile no [protected], i have 98 rupees pocket net inter net service, , but last three days my pocket internet is not working properly, , kindly slove this problem at the earliest, , i am waiting for ur favourable reply, , , my email id [protected]@gmail.com

durai

Internet speed too low
Dear Sir/Madam
I have a aircel prepaid connection no.[protected](airtel)[protected](aircel).This is my second time when i am complain about aircel my problem is not solved i still have problem of slow speed of internet I have 98 unlimited internet scheme activated on it. But I have a problem regarding its internet speed. The speed is too slow, i.e. even I can't check my mail ID. It's take too much time to open any web page. But mostly i get a pager error message.I changed my handset too, but still i have a problem. The changed handset is Nokia 7210, now i am using Nokia 5130 I'm frustrated to this slow speed.
Please help me out of this situation.
Thanking you.
my email id is [protected]@gmail.com

Aircel — What would you get if you take Aircel Pocket Internet

Se the attached picture to get an idea yourself.

Dear Customer,

We regret the inconvenience caused to you. Kindly share your Aircel number along with the registered name and contact details with us at [protected]@aircel.co.in so that we can take your issue forward.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

But for the issue is continued for the 4 th day.

i have a prepaid aircel sim mobile no [protected]. i fed up by browsing in my system through data cable i have stopped recharging the same and opting for alternate network.
if you people supporting i can continuing by using the existing aircel network. hope i will get the response soon from your aircel team.
i have an alternate no of [protected].regards,
srihari naidu.

hi I'm using aircel pocket internet since last 2years in my Nokia 2690.it's very nice to use the speed is very good...but now I buyed Samsung ace duos and same aicel sim but the speed is only 2kB.but according to scheme I have to get 128kb means 16kB/sec y this is happening particularly in my new cell and not in old one..one..can u please gave me an information about this ...

hi,

I'm using Aircel pocket internet 98, and after using of 200mb(15-23kB) i am getting speed of only 2-4kB . but according to the plan 15-23kB.
I called he customer care they didn't give proper response on the problem. I asked about the limit on usage for Aircel pocket internet 98.
please gave me an information about this...

Hi, i am using aircel pocket internet from June..1 st 2 days it worked nicely..later application Whats app was not working but internet was working..I tried to get settings from Aircel customer care.I dint get.Later by seeing internet i did manual setting.Then my whats app application is working but reaming are not working(like opera, internet Facebook, chrome)..Please help me..My e-mail id is [protected]@gmail.com.

Thanks

Dear Sir/Madam,

I hereby inform you that the internet speed of Aircel is very much deteriorated nowadays. Just previous month i recharged with PI 128 and after using up the 500mb 3G, i browsed the internet at a speed of 128kbps (the rest 2G data).

But this month I have recharged with PI 128 on july 1st and after browsing for some days the speed fell back to 64kbps. But when i press *300# to know my 3g balance its showing that i have still 248.62mb of 3g data left with the full 2G 2GB data which was supposed to be browsed at a speed of 128kbps.., but now am browsing at a speed of 64kbps. I am really shocked by this uncanny and uncertain situation.

MY PHONE NUMBER IS--->[protected].

Also i cannot convert 3g to 2g, i tried to stop 3g by pressing "STOP 3G" and then i sent it 121. i did this for 2 months but all was in vain. i also called customer care to figure out this problem but they seemed to have closed all the doors for me. They said they gonna do it, but till now no steps have been taken.

So i will be HIGHLY GRATEFUL to YOU, If you Kindly Solve these problems of mine ...

Yours Faithfully,
AKASH BORAL

Hi i am using aircel 3g sim in my lenovo a60+ but i am getting internet speed slower than 2g. Iam not even able to open google play or google first page itself. What should i do? please help and my 2g speed was much better than this. I live in Andhra pradesh. Thanks

Hi I'm Deepak Jaiswal
From : Allahabad, UP (EAST)
My Contact No.: +91 [protected]

THAT MY AIRCEL NETWORK SIGNAL IS VERY LOW PERFOMANCE. SO PLEASE HELP ME OUT OF THIS SITUTION.
THANK YOU...

Hello,
This is Vineet from Jaipur Rajasthan. I have been getting very poor speed from Aircel Pocket Intetnet 2g plan, that too constantly for a long time. Please try to get it resolved ASAP or I will give poor feedback and port my number to another network operator SOON.
My number is : +91-[protected]
Or you can write me email at vineet.[protected]@gmail.com

Thanks in advance.
Vineet

Hi Vineet,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Dear Vineet

We regret the inconvenience caused, kindly share the following details for us to assist you better:Aircel No.Alternate No:Problem faced in Laptop/Mobile Phone:Error Message received if any:Handset Model & Brand:Location (Including nearest landmark where issue is witnessed)Duration of issue (problem since when):Issue with a specific website or all website:Browser being used (Default phone browser or Chrome/Dolphin etc.)

Warm Regards
Aircel Social Care Team