[Resolved]  Aircel Pocket Internet — slow performance

i own a aircel pocket internet and getting very frustrating speed...it is showing 460 kbps however it takes decades to open any page on internet...aircel should improve speed of this connection and should come up with unlimited download schemes..
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Aug 14, 2020
Complaint marked as Resolved 
Nov 08, 2014
Prabin Thokchom's response
i own a aircel pocket internet and getting very frustrating speed...it is showing 460 kbps however it takes decades to open any page on internet...aircel should improve speed of this connection and should come up with unlimited download schemes..
 
70 Comments

Comments

Dear Vineet

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

Aircel — Service deactivated on my number with out my request/ permission.

My name is Ashwani Kumar.My number is [protected]. I am using a service from 1 march and pay Rs.210 till now but today received a ddedd

Bill payment issue

Please update.

automatically subscribed servicer

refund of stoped sevices

request for acknowledgement slip

I paid my bill amount on 12th Feb 2015 by mobile Internet. So I need acknowledgement for audit purpose. Please kindly send me a copy of acknowledgement in my email id [protected]@gmail.com Mobile No [protected], [protected]

login user id

sir my mobile no is [protected] this no login howto open my recharge history details
Dear Raju Gouti,

We would suggest you to download the Aircel App in your mobile so that you can able to view the recharge history in your account.

Thanking you and assuring you of our best services.

Warm Regards,
Aircel Social Care Team

know my call detail

sir
my aircel number is [protected]
please give me last one month call detail for my pesonal problem on my id
my id is [protected]@yahoo.com

Deducting the amount without prior notice

Hi,

This aircel service is simply dedcuting the amount for services which I haven't subscribed. When we call to customer care they say we have subscribed.
really fed with these. Please do the needful.

regards,
PRMAODH B M

setting of GPRS:

I am not sble to use internet

Sri Gowtham Enginerrs, Blocked Number Details

[protected] [protected] [protected] [protected] [protected] [protected] [protected]

VAS applied without request

I was charged Rs. 14 for 14 days as a caller tune service is added on my phone. I didn't ask for any such service. This is fraud on the part of a telecom service provider.

Block aircel sim

Dear sir, i lost my aircel prepaid sim. so, please deactivate the number [protected]

mobile tower rang problem

sir mera area me mobile tower na honaka karen network ke problem hoti ha.rs leya ma apni zmeen par mobile tower lagwana chata hu. my add, village- matoi, tel+post- malerkotla, disst- sangrur(punjab)148023 con, [protected]

Request for call history of Aircel prepaid mobile 9965328431

Wish to get call history ( both incoming & outgoing ) of my [protected] to e-mail kolandasamy.[protected]@yahoo.com for the period 01.01.2014 to 09.07.2014

DEACTIVATE MY CALLER TUNE

Kindly deactivate my caller tune with immediate effect.

Aircel - automatic deduction of 98rs for the activated pocket internet without my permission

As i said you that they have activated automatically without my permission so please refund my money or else i will port to any other carriers..i am so said even i hate to attend company calls because of this

blok my number why

Sir my number all faclety are stop my phone no [protected]. Name of custemar bappa chakroborty .
Dear Customer(someshwar goyal),


Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Customer(jabed223),

We apologize for the inconvenience caused. We would request you to please type ALL and send it to 121 from your Aircel number to get the required settings.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

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