[Resolved]  Airtel — 3g activation

Address: Salem, Tamil Nadu

Sir i have recharged with rs.8 for 3g internet but after i recharged it does not connect to internet and showed no network access, i asked customer care for help they said me to keep main balance above rs.1 i did, after that it connected but my main balance deducted rs.4 and again it does't connect. i left morning i try to connect because i have already 2g internet balance so it was connected and again i asked customer care now they saying you should contact at time itself now we cant do anything. pls refund my rs.4 with rs.8 3g balance.
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Oct 16, 2016
Complaint marked as Resolved 
Verified Support
Jan 10, 2013
Airtel Customer Care's response
Namaste Mr. kar,

This is to inform you that your concern listed on 10 Jan. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
 
4 Comments

Comments

I have been calling the Airtel customer care to activate an Airtel 3G connection in my cell number: [protected] 3G (compatible). I have called Airtel 121 & Airtel 12118 for the activation on 25th June & 26th June. The only response I got was 03 to 04 messages stating that activation will be done within 04 hours which is still pending. Hence I request you to kindly for expediting the same.
My airtel 3g data card bearing number [protected] is still not activated.I have doubt that retailer and company isinvolved in a big fraud case as now they are avoiding me.its more than 10 dys.kindly help me at least get my money back.

regards,

sudeep kar

ph no-[protected]

[protected]@gmail.com
Namaste Yashuvanth,

This is to inform you that your concern listed on 02 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Yashuvanth,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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