Airtel — airtel cheat me

Address: Malappuram, Kerala

dear sir,,
I got a message on 13th october 2012 from airtel.that message containts"Get 250 MB Extra Free when you recharge with RC25 Internet Pack! RC25 = 500 MB, Validity - 30 days! Offer till 15th October! Special Offer only for you!". Then i'm called to airte custemer care and we talked about this offer.they told me yes u can get benifit of this offer,when you recharge before 15 th oct 12 pm. i'm reacharged my phone on 15th oct. but i can't get benifit of this offer till..!
Was this information helpful?
No (0)
Yes (0)
 
5 Comments

Comments

AirTel — airtel has cheated me

i had asked their costumer care excecutives about any offer of full talktime they told me to dial 12131 no for information about this but there in the i.v.r they said that i can recharge my phone with value of 333 and i will get full talktime of 333 i did the same but didn't got full talktime so i called there costumer care and they after listening they said that earlier there was this offer but it has been discontinued yesterday but still that's there and i have a recording of that so how are they going to repay for it my no is [protected] its a number o[censored]ttar pradesh ( west ).

AirTel — Cheating me

my phone number is [protected].I have used airtellive and there is no charge for using but there is cost for downloading. I not yet given request to download.But they charged me Rs.199 and then I phoned to customer care that day itself (31.10.2008) i complained to them.they said that u have downloaded an game and two wallpapers.Then i said i have not yet downloaded, then he saidi will send feedback.then(2.11.2008)they send same msg.I replied that not satisfy with this.Then again i called in 6.11.2008. they said same matter but i said i want replacemant amount and they rejected replacement.
airtel is very bad company and cheat every customer every time

AirTel — CHEAT WITH CUSTOMER

MY SELF DAMAYANTI SEN USING AIRTEL MOBILE SERVICE SINCE LAST ONE YEAR. MY MOBILE NO IS -[protected]. ON 22TH FEB 2011 AIRTEL DEBIT RS-60/- AND 23TH FEB DEBIT RS -13/- FROM MY MAIN BALANCE WITH OUT ACTIVATION OF ANY VAS AND ADVANCE INFORMATION.
I HAVE CONTACT WITH CUSTOMER CARE THREE TIMES FOR KNOWING DETAILS OF MY BALANCE DEDUCTION BUT THEY DID NOT SOLVE MY PROBLEM WITH IN THEIR LAST PERIOD AS ON 28TH FEB2011. AND TILL NOW I DID NOT GOT MY EXTRA DEDUCTED BALANCE. MY COMPLLAINTS ID-CBDCC[protected]. TELL ME PLEASE WHAT SHOULD I DO?
Namaste(Ab Munavir),

This is to inform you that your concern listed on 20 Oct 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54545
    Pending
    0
    Resolved
    21961
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information