Airtel — Balance Deduction for no reason

Airtel — Balance Deduction for no reason

R Rahul Basu Nov 2, 2012

For almost 2-3 weeks, I'm being charged by Airtel for no reason. Last month, I recharged with Rs. 30, and the balance became Rs 4.70 the very next day. When I contacted the customer care executive, they said Airtel Talkies were activated, which I didnt activate at all. The next week, they charged me Rs 5. I checked if any service were active, if any packs were activated, but nothing!... Again, after some days, an sms came from "AK-OIAROT" saying "Thank you for choosing Valuecombo, You will be charged Rs.2 everyday.To Manage Service Dial 1215#" Inspite of not activating any of these, they are charging me unnecessarily... Was this information helpful? No (0) Yes (0)

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Comments

neha rajan

from Mumbai, Maharashtra

Feb 27, 2011

Airtel — balance deduction for no cause

Dear Concern,

I am a customer of Airtel prepaid service my no. is [protected]. My balance is being deducted without any expense occurrence neither for phone call no for the msging service this has happend beforehand also first time my Rs. 90 were deducted and now already Rs. 15 are deducted.

Please do take some action over this these airtel guys are really pathetic.

Thanks
Neha

sufyan

from Delhi, Delhi

Mar 6, 2011

AirTel — NO REASON FOR BALANCE DEDUCTION

to day on 6th march AIRTEL deduct my balance at 9.41 am when i was called up them and ask them to why they deduct my balance they have not answer. But when im msg on (LAST to 121) they reply me the money is deduct for value added service . but when im calling them again they told me that there is no value added service activate in my number.so plz help me if any one can and i have full recored the costumer care voice what they told me.