[Resolved]  Airtel Bihar — balance wrongly deducted

I on behalf of Surender Singh,Mobile No. [protected] state as under:
every month Rs. 249 is deducted for GPRS service while I have not activated the same. In november,2007 I got a sms that ur gprs service has been deactived. However, in december, 2007 the same amount is deducted and now my account does not show the balance. I can niether make call to customer care due to negative balance not send sms to customer service. this is very bad for bihar airtel service. kindly take an immediate action please because since february, 2007, my balance is deducted for the same but customer care doesn't respond properly. He always says that this service has been activated on your mobile on your request which is wrong. please take immediate action to refund my balance and to deactive gprs service.
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Aug 13, 2020
Complaint marked as Resolved 
 
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my no-[protected] complaint is that a one rupee deduct per day from my balance. where i not use caller id tune, sms services and etc. so please see it and requested to correct it
MY M.N.[protected] COMPLAINT IS THAT A RUPEES TEN DEDUCTED PER WEEK FROM MY BALANCE AGAINST ARCHI DAILY COMIC SUBCRIPTION.BUT I NOT USEED THIS FACILITIS.I COMPLAINT SO MANY TIMES OUR CUSTOMER CARE SERVICE BHAGALPUR.BUT NO ANY RESPONCE FROM THIS SIDE.SO PL.SEE OUR PROBLEM AND STOP OUR BALANCE DEDUCTION AGAINST ARCHI DAILY COMIC.

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