Airtel Blackberry — No data

My mobile number is [protected], on blackberry prosumer plan. The handset is 7130. While calling up "24" Hour customer care at 7:30 in the morning in hyderabad, there was no response! - DONT ADVERTISE FOR SERVICES YOU CANT PROVIDE.
I spite of a monthly bill of two thousand rupees, Airtel has no shame enough to ensure to get the problems of my device sorted out. Device keeps on saying " data connection refused"... Come on Airtel... Dont fool Indians. Sick service.
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Airtel Blackberry — NO BILL ??

Dear Sir

the most stupid thing i have ever done is bought the blackberry phone from AIRTEL, it always had problems one way or other i faced problems like, the phone suddenly disconnect, done fetch mails, hangs, switch offf automatically etc. its battery gone down within 8 months since it was under warranty they replaced it w/out charges but just after 5 months ( that is exactly after 12 monhts from the date of purchase) it had other problem... it stopped charging so i had to send it back for repair and you know what "THEY ASKED FOR 8300 RS FOR EVEN TOUCHING THE PHONE" i did nt have any other choice so i had to given them a cheque ( Sahara Mall, gurgaon, airtel outlet, the person dealing with me was Mukesh) now they are not giving any bill for that??? quite stange but i dont have a bill for what i have paid?? even after repeat queries they are not giving me bill so i guess i will file a legal case as if they are not giving me bill that mean they are not declaring the income???

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