[Resolved]  Airtel Broadband — connection not working properly

AirTel — Internet connection not working

AIRTEL TELEPHONE NO :[protected] Broadband connection. For the past two days, internet connection is not working. When I tried to launch the complaint with the customer service, there is no proper response. Kindly look this matter very urgent.

AIRTEL TELEPHONE NO :[protected]
Name of the Organisation : Hand in Hand Tamilnadu
9/3, Radhakrishnan Street, T.Nagar, Chennai - 17

IT IS AN SOCIAL SERVICE ORGANISATION. KINDLY LOOK INTO THIS MATTER. MOST URGENT

Airtel — braodband coonection not working properly

My broad band connection is not woking properly and i loose the connection very often, while using broadband. Moreover i am not getting the requisite speed as according to my plan. It is at his worst. please do ensure its repairing or i will be compelled to surrender my broadband connection.

AirTel — everything

i have taken airtel brfore 1 week this is the worst network that i have ever seen, the signal is not at all good in this network and they are telling to wait for one month to get uninterrupted network connection. and the mobile office is also not good in connecting internet in my mobile. and after activation of sim they are sending message that my proof that i given was not enough. this thing they should look before the activation of this sim. hereafter i never ever use this useless network in my life

Broadband — broadband service not working properly

i am user of bsnl phone number i.e 2481727 for the last more tahn 20 years and using your broadband services for the last 2 years. i had been lodged more than 10 complaints with your department in last 3 months and every time they used to gave me these two mobile number to contact which are 2000867and [protected] and both these numbers arre always not reachable specially in working hours which you can also try at any time. Till today my complaint is pending and nobody bothers to check the same. So my humble request is to contact the concerned person and asked why their phone is not reachable and why they are not looking into my complaints.

So please take action earlier

Airtel Broadband — broadband is not working properly

broadband is not working properly, connection breaking after some time automatically

Airtel/broadband connection — Internet not working properly

I am useing Airtel broadband connection my account ID is 13476144_mp my internet is not working properly since 10 days. kindly resolve my problem immediately.


Thankyou

dear sir/madam,
my name is ganesh kumar kashyap from lucknow. i want to take internet home plan 749. what i do for this. my cell number is [protected]
ganesh kumar kashyap

Broadband — Broadband not working properly

MY BRODBAND CONNECTION 25338117 IS NOT WORKING PROPERLY. IT WORKS ONLY ALONGWITH THE BUSY TELEPHONE LINE. IT IS JUST LIKE A DIALUP CONNECTION.
AFTER LOT OF COMPLAINTS LINEMAN TOLD ME, THAT THERE IS A CABLE FAULT. THIS IS NOT IN OUR HAND. BUT IT WORKS WITH A BUSY LINE. IF THERE IS CABLE FAULT, THEN THE TELEPHONE CAN NOT WORK.

MAY I ASK GM MTNL TO REPLY ON THIS. WHAT I HAVE TO DO FOR SUCH TYPE OF CONNECTION. I AM NOT GETTING ANY BENEFIT OF BROADBAND CONNECTION. I GET CONNECTED ONLY AFTER BUSY THE LINE. I CAN NOT ATTEND ANY CALL WHEN I USES THE NET.

I REQUEST TO GM MTNL TO RECRUIT SOME GOOD ENGINEERS IN PLACE OF THESE ILLITERATE LINEMEN. SO THAT SERVICE LEVEL CAN BE IMPROVED.

PLEASE LOOK INTO THE MATTER ON URGENT BASIS SO THAT WE CAN USE YOUR SERVICE

Broadband Connection — Broadband not working

My broadband ib no is[protected] which is not working for last one month. After continuous complaints also I am not getting proper response from you people. Please look into it and sort the problem asap.

regards,
Hemant Shah [protected]

Airtel — Frustrated with the internet services,not working properly.

I'm highly pissed off with AIRTEL'S broadband service. Internet is not working properly,every now and then i make calls in the customer care department and instead of helping me in context to the same matter their executives are not ready to listen some times they just misbehave and hang up the call. I'm highly dissatisfied with their services. I request to the authority to please help me for the same as soon as possible.

AirTel — AIRTEL BROADBAND NOT WORKING

Hi,

This email is with regards to complaint number 33839146 lodged by me on June 14, 2010. This complaint is regarding my Airtel internet connection which is not working since the last 4 days. I have been repeatedly calling up Airtel Customer Care and each time I am given a false assurance that someone from Airtel will attend to the problem shortly and it will be resolved within 2-4 hours.

It is the same case today as well. I had called up in the morning and spoken to Airtel Customer Care. I have been given an assurance that the problem will be resolved within 4 hours. 4 hours have elapsed but I am still not getting the internet connectivity at my place.

Please let me know the escalation path so that I can escalate this case to the appropriate level. This kind o[censored]nprofessional behavior was not expected out of a reputed organization like Airtel.

Airtel should take this case on priority and resolve the issue immediately.

Regards,
Kunaal Mathur.

Mobile#:[protected],[protected].
Airtel Landline#:[protected].

Airtel Broadband Connection — Not working

Dear Sir ,

This is regarding AC 15553255 for an Airtel Broadband connection.

I had been repeatedly asking for last five months about net connection. But beyond my complaints raised the connection was never restored but Bill used to be Raised always.

It is really heartnening to see Company like airtel is not worried ab services but about charging customers unwantedly.

Three months back I told your people to disconnect the connection and Pay back my security amount of 1500.

Till that day I am only called for bills , which has now gone for 2 months o[censored]nused services to 5 months and that too because of delay from your side.

This ispurely humiliation the way your people call and expect the customer to be fool . They say to pay some money and close it.

I will request you to look at my compaint and seek a solution.

Regards

Avinash
[protected]

Airtel Broadband — CONNECTION NOT WORKING PROPERLY

MY INTERNET IS NOT WORKING PROPERLY AS THE CONNECTIVITY IS NOT STABLE ( IT DISCONNECTS AGAIN & AGAIN).
SO ITS MY HUMBLE REQUEST IS TO PLEASE TELL ME THE SOLUTION TO THIS PROBLEM

hello sir,
i am antony milton, and i am using 899 browser standalone tariff plan and today i paid the broadband bill rs 378/-, but from more than 4 days my broadband kbps is very slow(ie)50 - 80.i have made complaints many times and there is no response, i am very much disappointed with yours broadband service.

usr id : ch 1062604
account no :15954380
thank you.

My Internet and landline is not working since 4 days.please do the needfull as soon as posible.
My landline no is [protected]
D.D.U. Nagar raipur Chhattisgarh
mob -[protected]

dear sir
iam [protected]
i'am not want to pay my last bill of date 24/aug/2010 because.
i'am not activate this plan or any other member of my family.
this was mistake of your company.
so kindly sir please helps me & free me from this bill.


thankyou sir
date 3/sept/2010

AirTel — NET AND PHONE CONNECTION NOT WORKING

OUR NET AND PHONE CONNECTION IS DEAD FOR THE LAST 2 DAYS. WE ARE UNABLE TO CONTACT YOUR ABLE TEAM OF CUSTOMER CARE MEMBERS, SEEMS LIKE THEY DON'T REALLY CARE FOR CUSTOMERS.WE HAVE TRIED AN HUNDRED TIMES BUT IT SAYS CALL AFTER SOME TIME.
APPRECIATE IF SOMEONE COULD LOOK INTO THIS AND GET THIS PROB SOLVED, AND PLEASE INVESTIGATE WITH YOUR TEAM AS TO WHY THEY ARE UNABLE TO TAKE CUSTOMER CALLS....
MY NUMBER IS[protected]

From last 15 days i am getting such a bad connection..i disconnects frequently...Is this a Broadband connection or wat ..after so many complaints no action has been taken ...I'll wait for 2-3 days if there will no improvement i will plan to take new connection of other companies...sorry for all this bt I am frad yp from this connection

AirTel — Broadband connection not working properly due to poor connection done by Airtel

Dear Sir,

Kindly refer my below mails to Airtel, my broadband connection is not working properly. I have made several complaints but no one from airtel provided any concrete responses and my problem is still the same.

Request you to kindly intervene in the matter & get it resolved at the earliest.

Regards
Sachin Garg
[protected]


Dear Customer,



Thank you for writing to airtel.



With reference to your e-mail dated 11/01/2011, you have expressed your concern regarding technician visit for your airtel fixed-line [protected].

We would like to inform that your concern has been registered with us with the reference number 41825612 and the same will be addressed by 12-JAN-2011 11:00 AM.




It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.



Please do write in for any further assistance.


warm regards,

Antony Infant
customer care executive
bharti airtel limited

Now register your Fixedline & Broadband related Request & Complaint through interactive sms.For menu options, sms <MyAirtel> to 121 from your registered Airtel mobile. To register pls call 121 from your Fixedline.

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=45474AB7C0C1...⇄



[protected]Original Message[protected]
From: sachin.[protected]@siemens.com
To: [protected]@airtel.in
Cc:
Sent: 11/01/2011 10:04:47 AM
Subject: RE: COMPLAINT REF NO.: 41667234, LANDLINE / BROADBAND (PH NO.[protected], A/C NO.[protected] [|BAL|Qrc2722416|]

Dear All,



For your information, no one from Airtel has visited the site yet. Your site
staff is providing misleading information.

I knew that there is a digging issue. But kindly let me know, all other DP¿s in
near by my site are working properly and connected to underground cable itself.

The DP from which my connection is restored, is also connected to underground
cable.

Now how can you close my request no 41667234?

I am really upset from this reply.

Request you to kindly call me at [protected] for clear understanding of my
problem.

Request you to expedite the same.

Now I request airtel to wave my minimum half month amount Rs.500/- from my
current bill.





With Regards

Sachin Garg

Siemens Limited
Energy Sector

Energy Power Distribution.


Plot- 6A, Tower-A, Sector - 18,

Maruti Industrial Area, HUDA
Gurgaon - 122015
Tel.: +[protected]

Fax: +[protected]
Mail to: sachin.[protected]@siemens.com



From:[protected]@airtel.in [mailto:[protected]@airtel.in]
Sent: Monday, January 10, 2011 11:28 PM
To: Garg, Sachin IN GGN SL
Subject: Re: COMPLAINT REF NO.: 41667234, LANDLINE / BROADBAND (PH
NO.[protected], A/C NO.[protected] [|BAL|Qrc2722416|]



Dear Customer,

Thank you for writing to airtel.

With reference to your e-mail dated 10/01/2011, you have expressed your concern
regarding technician visit for your airtel fixed-line number [protected].

We would like to inform that as per 41667234 your request has been resolved.

As there is an digging issue.Hence, it take some time to resolve.

We earnestly hope that the resolution provided is up to your satisfaction.

It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a long and fruitful
association with you.

Please do write in for any further assistance.


warm regards,

Amruthagiri
customer care executive
bharti airtel limited


Now register your Fixedline & Broadband related Request & Complaint through
interactive sms.For menu options, sms to 121 from your registered
Airtel mobile. To register pls call 121 from your Fixedline.

Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=9BFD
572EB2D6F97FB1E6C95E12368ABE5117594F979D3 7 8 E769AF6187F&refno=Qrc2722416



[protected]Original Message[protected]
From: sachin.[protected]@siemens.com
To: [protected]@airtel.in
Cc: nodal.[protected]@airtel.in;care.[protected]@airtel.in
Sent: 10/01/2011 03:36:34 PM
Subject: COMPLAINT REF NO.: 41667234, LANDLINE / BROADBAND (PH NO.[protected],
A/C NO.[protected]

Dear All,

Kindly refer my below mails,

Airtel has provided me a commitment of 09-JAN-2011 09:00 AMto resolve my
problem.

But sorry to say, Despite of my several mails, the condition is still same.



Request you to expedite.



With Regards

Sachin Garg

broadband not working properly — broadband not working properly

sir I'm using BSNL 750 plus plan from the last 2 weeks my inter net is very slow connecting under 150 kbps, I inform, but no action taken, some times it is automaticaly disconnect and connecting pls rectify my problem as soon as posile my net speed is shown below my no: 281175