[Resolved]  Airtel — Broadband Installation

Address: South Delhi, Delhi

I contacted airtel for broadband with request no BR849112 first they said its not available in my area and I said that to the confirmation call(from something 044*******) and after one day the guy who I talked first calls me and said it is available in that area and he came to my house A-54 khanpur and fill up the form(CAF no. 3172436) and took 1000rs(500installation+500service charges) and said will install in 3 days and now this is 7th day and he is not even attending my call now please tell me what to do i cant even take another connection now cause my 1000rs is stuck with Airtel and I dont think they will refund it so have to go with Airtel, never expected something like that with the so called best customer care company, Please suggest me something what to do in this case the airtel guy was Rajesh([protected])
Thank You.