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[Resolved]  Airtel — Airtel Mcheck Application

I'm using airtel connection since more than 2 years. Using Mcheck application to pay the bill online. Application was installed on Nokia 3110C handset; was working fine. While due to some network related issue i changed handset to Nokia 7210 Supernova. I have downloaded and activated the virtual card from ICICI Bank as well as Airtel. Then I pay my one bill.

Now since more than 2 months I'm not able to use Mcheck. It's showing "Account Verification is in progress... Click ok to continue". I contacted ample of times to Airtel as well as ICICI Bank regarding the same Everyone is saying that your virtual card is already been activated. From one month Mcheck support team says (Neha / Ciana) that we are working on it.

But once the due date is over they are including 50 rupees fine in bill & calling again & again for the bill payment. But no one is answering for Mcheck related issue. If we contact them they cut down the phones. Airtel as well as ICICI Bank both are irritating regarding this.

Please help regarding this.
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Aug 14, 2020
Complaint marked as Resolved 
 
4 Comments

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Comments

please cancell my credit card from mchek
Reply
My airtel DTH is not working properly. In the day time I am not able receive jay tv groups . Sun TV groups are not clear always the picture are shaking. But vijai and doordharshan progammes are clear. Mostly in my house people like to see sun tv, but they are moodout so please take action within two days o
otherwise I will disconnect your dth. Mobile No.[protected]
Reply
My airtel DTH is not working properly. In the day time I am not able receive jay tv groups . Sun TV groups are not clear always the picture are shaking. But vijai and doordharshan progammes are clear. Mostly in my house people like to see sun tv, but they are moodout so please take action within two days o
otherwise I will disconnect your dth. Mobile No.[protected]

what is your action for my complaint, did you see my complaint or not . why do you continue in the market without clear the customer's problem
Reply
HI there, every time I want to use the mcheck service its asking for to register the credit car,

I already register my card then If I am using the mcheck service its again
asking, and again I have to register my cards to use your services.

why so,
Reply

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