Airtel Complaints & Reviews

please send my pukcode.

sir

I reuqsting to i need call list of incomming and outgoing.date and time all details

my no.[protected]

Tankyou
Laxmy

my sim card s blocked..
my number is [protected]
ahmedabad..
please send me puk code..
thanks.

HI, AIRTEL COSTUMER SERVISES
IS THE BEST SERVICES

My sim is locked.
Its demanding for PUK Code which i don't know
will u please provide me PUK code??
My mobile number is [protected]

yours thanksfully
pranal b. chamare

my airtel no. is [protected]
my airtel sim i locked.
pl. help me
what can i do.

dear sir,
my reliance sim is locked.
my reliance no. is [protected]
pl. help me, what can i do?

Hi, My sim is locked .Its demanding for PUK Code which i don't know.
will u please provide me PUK code??
My Mobile no. is [protected]

Hi, My sim is locked .Its demanding for PUK Code which i don't know.
will u please provide me PUK code??
My Mobile no. is [protected]

thanking you Yours faithfully
Arpita Mukherjee

Airtel — sim card invalid/lock

today as per instruction of customer care officer of airtel gallery at fort mumbai 1 i refilled rs 275 in to my mobile no [protected].but to my surprise the officer at airtel gallery at mulund west near railway station where I went to confrim whether the amount I had refilled was acutally transfered to my account or otherwise told me that the said no has been transfered /alloted to other person and to forget the amount which you have refilled even if the connection is of life time category this is very bad for the reputation of company like BHARATI AIRTEL i would like to know how the said no was alloted to other person also The company should refund the amount I have deposited at their fort Mumbai gallery without fail

Ihave a problem related to MCA services.I talked with custmorcare regarding the same but yet i have not getting any fruitful response.Every after 15 days the same problems has repeated on my number.Every time they reset my number and atlaest 15 days there is no any problem repeated on my number regarding the same.But after 15-20 days again the same problem repaeted.Please give me a positive response regarding the same.

Ihave a problem related to MCA services.I talked with custmorcare regarding the same but yet i have not getting any fruitful response.Every after 15 days the same problems has repeated on my number.Every time they reset my number and atlaest 15 days there is no any problem repeated on my number regarding the same.But after 15-20 days again the same problem repaeted.Please give me a positive response regarding the same.

bodyHi,

I am writing enquiring the new connection for Airtel Broad Band connection I had applied last month.

Regards,
Aaron





you for writing to Airtel.

We are unable to process your request as:

1. The concern Mobile Number is not mentioned in your email or

2. The mobile number mentioned is not in the correct format. Please

mail the mobile number in the 10 digit format.E.g-XXXXXXXXXX.

We request you to resend the mail with the Airtel Mobile Number clearly mentioned in the Subject line.

Please feel free to speak to our call center executive on 121 regarding any query/ request and 198 (Toll Free) for any complaints. You can also email us at [protected]@in.airtel.com.

You can get in touch with the Nodal Officer with your earlier request or complaint number if it's still unresolved. You may send an email at nodalofficer.[protected]@airtel.in or you may call at [protected] from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 days.

If you do not receive a satisfactory response from Nodal officer you may send an email at appellate.[protected]@airtel.in or you may call at [protected] from 9:30 AM to 6:30 PM Monday to Friday.

Assuring you the best of our services.

Warm Regards,


Subramani Valaidu M Nodal Office Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
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[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@airtel.in
Cc: [protected]@airtel.in
Sent: 05/08/2011 04:19:46 PM
Subject:

Hi,

I need your assistance for an ongoing issue with an Airtel Connection, which I
applied 3 weeks ago & I am still waiting for a resolution.

I had submitted my documents along with Mr Venkatesh [protected] who conviently
does not answer my no. but answers calls if I call from a different no. He says
it is an airtel issue & has not taken the documents home to give me any quick
turn around. He also gave my his managers no Deepak [protected] who does not
bother to answer calls.

I reached out to your Banerghatta office [protected] who says you need to speak
to the technical department & informed call one Mr Lokesh [protected], Mr Lokesh
informed no its the sales person who needs to reach out to him & not the end
customer.
I have tried calling your Airtel Customer Care & they informed they can do
nothing but take complaint I have two complaints registered one of which is
1804026 they also gave me a nodal no +91 [protected] who agains says he cannot
help & gave me another no [protected]. Which is absoluetly useless untill your
an existing customer.

My App No is: 265189

My Cell No is: [protected]

I have given up & have bought a Tata Photon as I need to work from home, my
request would be if you can help me refund my cheque paid on 30th July as I
would not want to get into a service provider who treats there customers as bad
as this.

I am hoping to here back or explore other options.

Regards,
Aaron
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


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I have been charged twice as advance rental under two different bill plans for the same period e.g. Rs. 999 were included in the bill for the period 05.02.08 to 04.03.08 and Rs.998 were included in the bill for the period 05.03.08 to 04.04.2008. Both payments were made under protest as advised by your customer care executive so that the number is not dis-connected.

Kindly look into the matter and REFUND the amount by correcting my next bill amount.

RAJINDER SETH
MOB [protected]

Refering to the net work of Airtel is very poor compared to reliance we shifted from BSNL to Airtel due to the same problem what we are facing now with airtel(around vellore district) kindly take necessary steps to avoid your valuable customers.
Thanks
Regards
[protected]

Refering to Airtel i wanted to state my name is Niraj Kumar i live in Bhandup(West), Mumbai .The mobile which i am using is[protected] .I have faced a wrong ISD phone bill in the month of November . One fine day on 17-oct i received a SMS that your ISD is activated .then in the Next billing Cycle i received a bill stating that you have called a particular US number for 1 hours and 50 mins and you to pay for that .
i have been calling and registering complains enumerous number of times and that invain .Kindly help in this regard

NIRAJ

[protected]

This is to inform you that I am a prepaid subscriber of Airtel.
My No. is [protected]
I had got my mobile recharged with Rs 555 from Mukesh Communication(78B, Paddmapukur Road, Kolkata-700020) on 14th of January, 2009 around 6 or 6.30 pm.When I gave the amount to him he had carefully checked all the notes(currency).I had even got the full amount(Rs 555) creditted to my account. But Yesterday[protected] I received the call from (mukesh communication) saying that the Rs 500 note was fake.Within few minutes after the talk it was found that the amount had been debitted from my account.After which I talked to the vendor(mukesh communication) but he is not cooperating with me.I had talked to airtel customer care about this matter to which they are saying that they(airtel) cant do anything about this, its the matter between vendor and the customer.It was even told to me that the vendor has the right to roll back the amount once crediited.When I had a talk with consumer court about this whole matter and roll back system.They had given me the information that the rights of vendor to roll back the amount is totally inappropriate and they had no information about this sysem.So, they had asked me to write a letter to the airtel nodal officer about the whole matter.He said that I am at fault and nothing can be done in this regard by him.
I am having the cash memo with my mobile number written on it.I am enclosing this document with this mail
Other contact no.Mr Danmal Bohra-[protected].
I want you to please advice me on this matter and wat should I do ahead.Please take some strict action against this whole matter

this is to inform you that i am an airtel postpaid customer
i am having iphone 3g taken from a airtel store, i am facing network problem, suddenly the network is not showing and when i put my sim in some other phone i am not having this problem .
i am been compailning from last one month and no action have been taken and the customer care neither the airtel office guys have any clue as what should be done .
i work for the indian press council and i dont have so much time to run around.
i want a solution or else replacement of the phone
when ever i call the airtel nodal office they give me another number to contact, its like you are a fool, you have purchased a phone and thats it .
pathetic service.
i want a replacement and compensation for the way airtel is troubling me .
huzefa kanchwala
[protected]
i phone 3g
serial number : 828311HKY7H
5-2-1008, nizam shahi road
hyderabad (andhra pradesh)

Dear Sir/Madam,

Suddenly it has been revealed that my SIM card having no [protected] has declared rejected for the reason best known to you although it was for life time.

You are requested to activate the same after receiving the mail failing which the matter will knock at the door of Consumer Forum.

Thanking you,
Yours sincerely,

Biswajit Roy
Ichhapur Ramchandra Path
Near 20 No Railway Gate, Ichhapur-Nawabganj, 24 Pgs(N), 743144

Gentlemen,

I am writing on behalf of my relative Mr. Jeyaraman (who has CCd in the mail), who has applied for a airtel connection along with broad band with SEF No : CH 853589, and the connection was requested on May 07 2009. He was in talk with an executive name Moorthi with No [protected]. We did not get any further response back either from the executive/airtel center at adyar (where he has given the application).

When I check call center and spoke to Mr. Sivakumar on July 07'th 2009 he said there is no application associated with this SEF #, and asked me to get in touch with the mail id.

Pl respond back immediately, taking this as a compliant and return the amount back.

He has already paid 1000 rs while sumbitting the application form. His contact number is - [protected]

hope you will take necessary action .

Regds,
Jai on behalf of Jeyaraman

good for a better result

Hi, my name is Subrat Kumar, i am having a net connection along with an airtel no. I am really frustrated with the worst service of Airtel customer service dept. I got a call from one the representative Mr. Ravi who told me that i have to pay 1000/- Rs. and my account would be settled. He has given me his cell no and told me that i can call him any tme when i would be needed. he also promissed me that afte paying this money my connection would be reactivate. which is not working from last 2 months. When i called Mr. Ravi and informed him about this issue he replied my "I am not an IT person". Such a nonsence. Now the days i am getting call from Airtel to pay my rest money which must be written off according to the statement i was given by Mr. Ravi.

After facing all this pathetic experience i have committed that never ever go for Airtel. where people does not know how to treat with a customer.

i would really appreciate If someone can do something about this.

Dear sir
i am a central government senior officer serving in BRO .i have applied for a broad band connection at my residence at DWARKA, NEW DELHI on2nd jan2010 along with following documents
a) PHOTOCOPY OF I.CARD ISSUD BY DEPARTMENT
b) PHOTOCOPY OF PANCARD
c) PROOF OF ADDRESS ISSUED BY SENIOR CLASS ONE OFFICER( SUPERINTENDING ENGINEER) OF INDIA ON HIS LETTER PAD DULY AFFIXED MY PHOTOGRAPH
I have already deposited all documents to your branch office at dwarka sector 4, new delhi vide receipt no 952837 dated 02 jan 10. Evenafter after many visits to your above office and meeting to your employe Mr Sachin neither connection nor my money has been refunded till date.Now i have been intimated by your above official that my money will be refunded wihin two weeks, as the address proof submited by me is not acceptable. i am very much surprised to know that the address proof given by such a senior class I officer of central goverment as per your POLICY is not acceptable by your office. i think it is only due to lack of knowldge of concerned officials or non rasing of the issue at appropriate level.i believe such type of non co operation & business intrest shown by such a reputed institution is not desirable
MAY I REQUEST YOU TO INVESTIGATE THE MATTER AND TAKE SUITABLE ACTION AGAINST DEFAULTER AND TO PROVIDE ME BROAD BAND CONNECTION ON PRIORITY OR TO REFUND MY AMMOUNT IMMEDIATELY IF NOT POSSIABLE TO PROVIDE CONNECTION TO ME

THANKING YOU
Y MISHRA

Dear Sir,
I was working with Bharti Aitel Services limited ( Inida ). from 30/01/2008 to 05/08/2009 as Sr. Executive under employee code 50704 with PF No HR/GGN/10693/024388 . I received my full and final payment from Company on 07/09/2009.And than i summit my PF form to BHUBANESWAR OFFICE in the month of NOVEMBER but till date they not give any respond of that .And at the same i also complete in PF Grievance Cell .Till date i not receive any information from them.
It is my humble request to you please look in the matter in urgent basis.
Thanks and regards.
RAM SANKAR PANDIT
MOB NO- [protected]
[protected]
EMAIL ID- [protected]@yahoo.co.in
Account no[protected]
Bank-HDFC


Ram Sankar Pandit
Mob-[protected], [protected].
mail id- [protected]@yahoo.co.in

A CALL FROM AIRTEL CALLERTUNE SERVICE WHEN I PICKUP THE PHONE RS.20/-* IS DEDUCTED FROM MY MAIN BALANCE.WHY EVEN I DOES NOT PRESS ANY KEY.THE WHY IS DEDUCTED MY BALANCE.

FROM
RAMESH KUMAR SHAW
MOBILE NO. [protected]

Telephone number [protected]

15 Dec 2010 REFIL 1xx50xxx30 15 Dec 2010 333
13 Dec 2010 REFIL 1xx30xxx42 13 Dec 2010 333

My bank paid youll this amount I used a total of 5 phone calls and 10 international SMSs

Total cost of calls SMS approx 120 Rupees

I have always subscribed to Mobile office for the last 6 months and never cancelled it

Suddenly the customer service rep told me that airtel live has used all your funds balance Rs 4 on Dec 20th

I cross checked in Bandra Store near station but they say Airtel live settings not done and you are configured with Mobile office plan as always

Please help me I need the refund or I will be forced to complaint further

Thanking you
SF

Sub-Grievance, regarding undue charges/pesky calls.
Sir/Madam,
I am an Airtel(Delhi) user, for last 7 years.
Earlier I was using post paid connection, 2 years back I made converted my connection to prepaid.

1. I receieve junk/pesky calls/sms regarding some policy/insurance/flat selling for last 2-3 years, , (Please stop such undue calls on my number)
2.I called some pf my contact, though he did not pick up, but 50 paise was charged twice.
3.I used my airtel no. to speak to customer care. But surprise came to me, as voice was announcing that this will be charged by 50p/min.Though this too was disconnected in mid by customer care executive, charged 50p again.(Earlier it used to be free of cost to communicate with home network).

Expecting a favorable response.
Pankaj
[protected]
+91 [protected]

AIRTEL MOBILE POSTPAID CONNECTION — The most inefficient customer service

I have an airtel ISD roaming postpaid connection. This usually works seamlessly except for the last few days in my domestic travels I have been unable to make international calls.
I call up 121 while facing this problem in Hyderabad.
I get told please use std facility we cant help you here in the AP customer care.
I dial the STD +91 [protected] given to me.
I get connected to Mr. Varun Sharma working under Mr. Anshuman Sharma (I insisted on speaking to the supervisor I wasn’t connected and this was the name given)
He tells me ISD is activated he can only reset it. Then he tells me I should not be so callous I should check with Airtel before traveling if I have the service.
I find this suggestion highly objectionable and in fact humiliating. I have been an Airtel customer for 9 years and have had ISD facility on my phone for the last 5 years. I have so far paid over 5 Lacs to Airtel in ISD roaming charges. I depend on this service to carry out my business. I cant imagine calling up customer care every time I plan to leave Delhi to check if I have all my services intact.
I make an STD call to Delhi which I shouldn’t have to.
I get told I have done something wrong in not checking with the customer care about the status of my services.
I still then after all this have to go out to an ISD booth to make my work calls.
This is the worst Airtel experience ever.

AIRTEL MOBILE POSTPAID CONNECTION — irrespective behaviour of ur representatives

UR CUSTOMER CARE CENTER AT MALAKPET ARE NOT GIVING PROPER RESPONSE AND THE MANAGER IS TOTALLY IRRESPONSIBLE PERSON AND HE HAS NO MANNERS. THIS IS NOT FIRST TIME WE HAD EXPERIENCE WITH HIM. WE ASKED ATLEAST HIS NAME AND MOBILE NO BUT HE DIDNT GIVE IT. EVENTHOUGH WE COULD NOT LODGED COMPLAINT AGAINST HIM.WE REQUEST U TO GIVE CERTAIN INSTRUCTIONS TO HIM TO DEAL WITH OLD AIRTEL CUSTOMERS PROPERLY. IF WILL NOT INITIATE THE SAME ALONG WITH ME AND OTHER CUSTOMERS (NEARLY 42 MEMBERS) OF AIRTEL THOSE WHO ARE MY FRIENDS ARE GOING TO WITHDRAW UR SERVICES.
MY MOBILE NO IS "[protected]".

I entirely agree with the complainant and the callous attitude of not only the Airtel's customer service executives but even their accounts department staff who are unable to appreciate the genuine problems of the customs and making amends to their avoidable mistakes, but choose to dispute all the arguments/genuine claims of the customers. I think this is because Airtel has a huge customer base and feels a damn about individual customer's problem/inconvenience.
However, the time has now come that any/every customer with walk out with the help of MNP with a message that the customer is no longer dependent on the whims and fancies of service providers not mending their ways !!!

i am purches new air tel friends card yesterday and his card not activat so please activat my card urgently.

The friends menu (*110#) does not operates on my no [protected]

Dear Sir,

We would like to inform you that our Chairman -Managing Director who is in USA & using Airtel Mobile No. [protected] against relationship number[protected], is not able make and received calls inspite of several requests and reminders to your good office. No action has been taken so far. kindly do the needful at the earliest as it is an urgent.

Regards,

CHANDAN BASU
SPECTRAL SERVICES CONSULTANTS PVT. LTD.
A 197 SECTOR 63 NOIDA
TEL. NO.[protected]
MOB: [protected]

chek my account outgoing & incoming Call

i want my calling details of last one month

Dear Sir,

I am getting unauthorised calls from you customer mobile No.[protected] (karnataka) and called your customer he told me that you can't do anything. today 1.13 am again I got missed call from him 3 times, when I called him he not attending the call.

Kindly help me to avoid future disturbance from him, otherwise I forced to Make police complaint and to take necesary legal actions against him.

Thanks
Balakrishnan

Airtel — unauthorised calls

am getting unauthorised calls from this mobile no:[protected]. If i call back there is no response

I have been deducted Rs 4 every day for cricket alert and MMS subscription eventhough I have not done. Pls deactivate the same. My number is [protected]

Dear Sir,

I am getting unauthorised calls from you customer mobile No.[protected] (chattishgarh) and called your customer he told me that you can't do anything. today 10 am again I got missed call from him 10 times, when I called him he not attending the call.

Kindly help me to avoid future disturbance from him, otherwise I forced to Make police complaint and to take necesary legal actions against him.

Thanks
devnath

airtel to airtel free costing

balance are coming

Hey plz send me that tricks.
then i will tell you free 1000rs. Recharge one time in a sim.
it will be plus in main account.
MY NUMBER [protected]

TERI DAI CHOUNGA MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD
MADAR CHOD

I feel very regretting for Airtel who has got a very poor customer service. I had purchased a no. [protected] on 21st February 2008, which has been barred due to address and identity verification. I had rapidity submitted all the documents at your airtel outlets in Daryaganj and Laxmi Nagar. I failed to understand why my phone is barred neither I can receive calls or make calls. If the number is not revived within 12 hrs of my complain, I will take the matter to the consumer court and will not fail to sue for the losses that I have incurred due to the phone and as well as for the harassment caused. Please take the above said seriously.

Dear Sir,
i have submitted my related document for a prepaid customer for
Airtel.and presently my mobile is deactivated with incomming call, it will be so kind to you i[censored] can release the line.

Thankyou,
K.Subramanian
[protected]

Sir,
i am in very much need to know my incoming call detail from June 08 to Sep 08 of my mobile no. [protected] to my mail address [protected]@hotmail.com this is urgent please sent detail of all incoming call at the most priorty basis.

Regards
Rakesh Bhatia

why network is week

this numbar [protected] is not working pl coll is no [protected]

my no. [protected] i want last call detail of this no on my mail ID plz send detail on my mail

My airtel no. [protected] monitoring that registration faled, plz clear the complaint

yes similar problem is with me in airtek bihar....

Dear sir
I’m being really sick of Airtel GPRS service and their Customer Care. Yes I got the Life time connection with the facility of GPRS. in the month of July . I’ve a live time connection and got the gprs facility as per their scheme 498/- per month for access cyber world with my home pc through my cell . First three months it works nicely and then it started nagged . I ‘m fade up for trying your customer care service They never ever picked up my call whenever in the name of contract to our customer care executive (?) . All time always incest a monotonous computer voice “ write down ur quarry as a sms mode with 130 words and send it 121 “
Why? Isn’t not enough to make a man insulted? Yes every time. Some times a make a communication as like choosing ENGISH langue and this things not from local care service and only for English language chooser.
121 chose your language 1 2 3
1 for English /press the key then have to wait for finish airtel’s new scheme new facilities etc their self ad. Then press 4 as per ur command Value added service then press 3 then press 4 and finally your technical advisor receive the phone same question with same ans
Tell them my cell number my name
ok sometimes they say restore factory default settings
Some times they suggested detouch your sim for sometimes.
Sometimes restarted it or
go to tools > then Settings > connection > use default> show connection typed MOBILE OFFICE then access point > typed airtelgprs.com > home page likr google dot com
ufffsssssssssss it’s stuffy hot and now it’s Stinks .
My question is like that when all things as per your terms condition are exactly fulfilled balance is more than Rs.20 always, every month 498/- for activated gprs , Then Why airtel never ever bother minimum responsibility even never sending a service provider settings too. If I write MO and send it 2567 – This service currently not available on your mobile . I’m using nokia 6600 but as a confusion several time I change my hand set for experiment if mine would be corrupt or temporary defective other probs , I formatted my cell . setting as like as a factory restore default . BUT ALL R EQUAL . And as per their sms response
“ we are………within 24 hours ……. “
Could you plz tell me How Many Hours make 24 hours.
And finally now your customer care officer admitted openly they barred my number whenever I made a call by one of my friend’s cell . and they just threaded me yes threaded this number ( my friends cell Which I use that time ) will be barred forever . they given the cause my behavior wasn’t well .
Am ill behavior man ? my nature was impolite by default ? I’m not capable Air tel ‘s connection ? By whom it will be certified? Your C-Care executive ! have I asked which colour they would like? which cosmetic they prefer to use ? If I lose my patience then what’s the cause behind it ? have I used any abusing terms?
I have recorded (by the help of my call recorder ware) their voice I can produce / publish if it’s necessary .
my number -[protected]

AIRTEL SUCKS.
yes that guy is correct in his point of view. I was facing that problem .
i overthrown their sim at present I'm under bsnl net work. and that's the best solution.

Air tel costumer care service is extremely bad and poor quality in Jamshedpur (Jharkhand), when I was asking about DIAL UP CONNECTION on my laptop ( for asses internet facility through Mobile office)there reply for that go and contact to your computer expert or any computer shop after that my no [protected] is blocked for costumer care center, i am not able to contact with any costumer care executive, no buddy no anything about plans, poor knowledge, poor communication skill, poor service everything is disappointing and disgusting. Sorry to say but blocking number for costumer care is extremely cheep. Please if any buddy has any answer of my question/complain please reply me or mail me.

Regards,

D. K. Sharma