[Resolved]  Airtel — my lifetime connection number has been given to another person without my information or knowledge

This side Harsh Gupta S/o Sh. O. P. Gupta r/o Plot No. 121, Street No. 5, Kapil Park Colony, Haibowal Khurd, Ludhiana - 141001 prepaid customer of prestigious concern AIRTEL from last five years as i have life time connection vide SIM No.[protected] Connection No. [protected], First this number was postpaid connection on my name itself from March 2004 in year 2007 i had converted the same number from postpaid to prepaid life time and enjoying your services, Last day as i inserted my above mentioned sim in my mobile device, message display on my mobile device "SIM Registration Failed" i was surprised how could it happen as it was my life long connection upto 2015 according to company term & condition, then i dial my airtel no. [protected] from my another connection, its amazing caller tune get started automatically and after few mintues one girl has picked the phone, she is from KARTARPUR (DISTT Jalandhar) Punjab and told me as she has brought this number by paying Rs. 100.00 as new connection, its shocking to me, how could all this happen, this is my life long number and i'm using from last 5 years and AIRTEL has given to another person, i wants my number back immediatley as its spoiling my market values and image. I had three connections of AIRTEL vide nos. [protected], [protected], [protected] on my name first one using my me second by my younger brother DHIRAJ Gupta later he had too converted the number from postpaid to life long and third or last number using my father has cancealed postpaid connection last few months back.

In the view of the above, do the needful in early period

--
HARSH GUPTA
+91-[protected]
+91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

MY number [protected] was inactive (means i was not using )since last 9 months
it was lifetime connection prepaid
yesterday i s/w on my mob and found that sim registration failed called to my number [protected]
one lady picked up the call
how come airtel do like this
how can they give lifetime number to some customer

i want my sim with same number to be activatd asap
my other contact number is [protected]

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