[Resolved]  Airtel — range is not available in mumbai

Dear Sir,

I am not getting proper mobile signals in mumbai

I am using AIRTEL prepaid card.I made complaints about the same to theire Nodal officer, customer care

Details of complaint is given below



----- Original Message -----
From: Satish Kemkar
To: nodalofficer.[protected]@airtel.in
Sent: Tuesday, December 09, 2008 10:57 AM
Subject: Fw: Mobile No. [protected]


Dear Mr. Abha Gupta,

Unfortunatly your company does not able to give me proper service as I mentioned in my previous mail.

I am facing serious problem of network registry.Pls refer my mail below for more detail

If your team is not capable to solve this problem, give me that intimation sothat I will take further action.

I send you mail on 1st dec. 2008 but issue is not yet solved.

I hope you will look in to it and give me feed back.


Satish kemkar


----- Original Message -----
From: Satish Kemkar
To: nodalofficer.[protected]@airtel.in
Sent: Monday, December 01, 2008 3:00 PM
Subject: Mobile No. [protected]


Dear Mr.Abha Gupta,

I am MR.Satish Kemkar. My mobile No. is [protected].(Maharashtra and Goa).

I purchased this No. from Vasai a Month ago.

I am facing a problem that I dont get incoming call and outgoing calls evenafter my mobile shows full strength of signal

I launched complaint one weak ago to customer care services. complaint no. is 40955779.

And I tried to talk to your customer care people who told me that problem will be solved in 4 days time.But even today it is not resolved.

I am explaning you in detail about problem

1. When I enter in Mumbai I select Airtel network manually.but it does not work(i.e I dont get incoming call and cant make outgoing calls)

2.Then I switch Off my mobile and restart it . I get the Service.

But if I go from one place to another place in mumbai ( Say from churchgate to Dadar). again I face same problem.ie. I can't make calls and I dont get calls.

And If I dont rome that is if I stay at chuchgate only for a complite day, I can make calls.

I am facing this problem only in mumbai region and not any where else in India.

Unfortunatly your service team is not able of handle this problem.

I kindly request you to look into this matter and resolve it as early as possible.




Satish Kemkar