Airtel Complaints & Reviews

I am Airtel mobile user ,mob no [protected].
I have subscribed for Airtel prepaid lifetime pack.I have complained Airtel about additional charges of
Rs 1.50 being deduced from my balance per day,but the quiet of response i recieved was unsatisfactory.After this enquiry they didnt help me instead deduced additional Rs 3.0 per call
I also called Airtel callcenter several times and also
written letter to airtel Malad West office about this matter,but I never recieved any response letter from the company.I am frustrated with the kind of service provided.

Dear friend

I want to disclose a news about case which i file in consumer court against Playtv ,Zeetv,Ministry of Information Tecnology,Sajid khan(host),Javad Jafri and
Airtel.This case is in Before the President District Consumer Disputes
Redressal Forum Gurdaspur.

In this case, i win 11Lac(10 lac prize+1 lac bouns) rupees in a TV show HOUZEE which is displayed on Zee tv and Playtv on 13 Nov 2005 at 1200 noon in my NICK NAME A000130 and cut 10 rupees from my mobile airtel number [protected] as ticket amount and HIT (sms) after the show with in one and again 3 rupees charge for the sms.After the sms hit they send congraulate and ask me send my addres with pincode via sms which I send and again 3 rupees cut from by mobile balance ( 10 Rs+3Rs+3Rs=16Rs) and they comit me to pay my amount with in 45 days but they do not do so.They call Bombay to present me in show but they also do not do so.After the show they come to me and ask me that we for got to present you in show and feel sorry.
They ask me to go back to Gurdaspur (Punjab)and said that we send your check with in the week but they do not do so.I file case against the show .the show do not pay any amount to their other winner and Airtel also made such fraud with their customers and they do not pay any tax to goverment which is aleast 33% and there are more than
6 to 11 winners of 11 lacs more than 10 winner are 5lac and more 10 winners are of 2 lacs and others. I am shocked when search on internet about the frauds done by playtv I observe that playtv,zeetv,sonytv,airtel hutch etc made more then 300 frauds . These frauds are done in all the shows like houzee,ultra bid,flip,puzzle etc and get more then 200 people on www.shambhu.in who suffered by these frauds of electronic media. Kindly help us to fight against the crime done by these people to show this in news.we all are very much thankful to you.



CONCULSION:-

1) ALL THE TELECOMMUNICATION COMPANYS LIKE AIRTEL,HUTCH,SPICE,IDEA ETC ARE THE SPONSER WHO CUT THE AMOUNT FROM CONSUMER ACCOUNT BECAUSE THEY GIVE SPONSER SHIP TO PLAY,ZEE,SONYTV ETC SO THEY ARE EQUALY RESPONSIBLE.
2) SOME HAS TO COME NO FRONT TO FIGHT AGAINST THIS .
3) IT IS A DIFFCULT AND SLOW PROCESS BECAUSE MEDIA PEOPLE DO NOT TAKE STEPS AGANIST THE MEDIA PEOPLE.
4) KEEP ON TRYING.

I CAN DISPLAY THE ADDRESS AND PHONE NUMBERS OF THE PEOPLE AND COMPANY WHO ARE RESPONSIBLE FOR THESE FRAUDS:-


Dakshin Media Gaming Solutions Private Limited
135, Continental Building,
Dr A.B Road Worli
Mumbai – 400018
Phone[protected]not working)
[protected]not working)
[protected]working)
[protected] (working) (Sanjay CEO of the company)
[protected](working) (Shri dhar CEO of the company)
[protected]working for some states)
And

PlayTV
In house Studio, B-50, Deluxe House,
Opp. New Link Road
Andheri (West)
Phone:[protected]
Email: [protected]@playtv.in
Mumbai 400 053

MY ADDRESS:-

Address:-Kamaldeep singh
kotly nagal mandi
236/18,
gurdaspur punjab
MOBILE [protected]



Before the President District Consumer Disputes Redressal Forum Gurdaspur.


Kamaldeep singh son of Shri Mohinder singh son of Shri Munsha singh resoident of house no.236/18,kotly nagal mandi,police station ,post office ,Teshil and Distt Gurdaspur Punjab.
…….. Complainant


Versus

1) Registered Office:

Dakshin Media Gaming Solutions Private Limited
135, Continental Building,
Dr A.B Road Worlid
Mumbai – 400018
Phone[protected]

And

PlayTV
In house Studio, B-50, Deluxe House,
Opp. New Link Road
Andheri (West)
Phone:[protected]
Email: [protected]@playtv.in
Mumbai 400 053
Through its M.D Shri dhar and sanjay

2) Bharti Airtel Ltd ,g-25 Industrial Area ,phase -2 focal point Mohali ,Punjab,through its managing director.

3) Sajid khan ( Hosts,zeetv/playtv game “ Houzee through respondent Pvt.Ltd
135 CONTINENTAL BUILDING,2ND FLOOR,Dr.Annie Basant road worli ,Mumbai-40018(Maharashtra))
4) Javaed Jaffrey( Hosts,zeetv/Playtv game “houzee through respondent Pvt.Ltd
135 CONTINENTAL BUILDING,2ND FLOOR,Dr.Annie Basant road worli ,Mumbai-40018(Maharashtra))
5) Ministry of information and broadcasting,room no.116,shashi bhawan,a wing of ministry of information and broad casting,new delhi-110011,through its secretry.

……. Respondents





This complaint under section 12 of the consumer protection Act.1986(amended upto date) directing the respondents to pay the jackpot/prize of money 1100000/- with 18 % interest per annum from the date of winning game i.e[protected],till its realization and the compensation to the extent of Rs 50,000/- Suffering an harassment to the complainant with cost.

THIS CASE FILE IN AUG 2005 AND NOW IT IS IN LAST STAGE IN JAN 2008

For futher detail plz contact :- [protected]

Dear Sir,
I have use Airtel(India, kolkata) sim , and I have recharge Rs498 for GPRS (mobile Office) on[protected]
and it activate on[protected]. But dut to some couse it
show Pakage data connection not avalable and Link not avalable . I have call Castomer Care many time to solve
this problem , then they told me that "we solve your complain befour[protected]". But they do not solve it then I again call
Castomer care then also they take time to[protected], but they do not solve my GPRS connection Problem, and even when I call Castomer Care They do not recive my call. And when I call them another mobile noumber then I have connect Castomer care.
so , I have request you to solve this problem.
my mobile no is : [protected]

Hi,

I have registerd for Do Not Disturb Service on 3rd September 2007. As per policy all calls should be stopped within 45 days, but after 4 months I am still getting calls. I complained for this several times but nothing happened.

Regards,
Vikas

Dear,

I m ramesh thadeswar,purchased airtel sim([protected]) on 15th november 2007 and submisision of every docments within id and otehr formalities to the dealer. but dealer sended on 20 nov.2007. Now my sim is blocked without any intimation on 28th dec. 2007. i have recharged with 666 on 27th and till thier is amount of 662 Rs. still in it. since last one week i hv contacted with retailer, dealer and every persons regarding...

Dated:[protected]

Dear Sir,

I have prepaid connection [protected]. Dated[protected] I have recharge with amount of Rs.2009/- but not receive complete amount & validity I have receive only amount of Rs.1688/- & validity till[protected]. Therefore amount receive Rs. 1788/- & validity of 2 years. I went to the airtel showroom on[protected] & customer care executive want some proof of recharge I show to him the bank statement of recharge of Rs. 2009/-. After the discussion he was satisfied with my compliant and promised me to wait. Executive ask me your balance & validity will credit on your account in 2 to 3 days but I can’t receive any response from there side. I talk again on this matter for 121 customer cares executive and executive again ask me your problem registered already and solve 2 to 3 days but not receive any response

Kindly take my complain seriously and solve my problem as soon as possible


Regards
your customer
Jaswinder Singh

Hi,
I am Rishiraj Rawat & i have a prepaid connection of Airtel Mumbai no. [protected] & its life time card.I stay at Asha Nagar,Thakur Complex,Kandivali (E).The network of Airtel is so poor at my home that sometimes i don't have it for hours.And sometime when its there i just couldn't get the voice clarity.I humbly request Airtel to kindly improve there network in this area.

Dear Sir/Madam,


I HAVE BEEN AN AIRTEL CLIENT FOR THE PAST SEVERAL MONTHS BUT NOW I'M BEEN FORCED TO OPT OUT OF YOUR ABSOLUTELY RIDICULOUS SERVICES.

FOR THE MONTH OF NOVEMBER I HAVE A CALL OF YOUR VERY STUPID CUSTOMER SERVICE EXECUTIVE'S WHO GAVE ME A SAYING MY VALIDITY HAS BEEN VALID 29/12/2007.

I THEN VISITED A BRANCH IN OKLHA AND WAS TOLD BY THE REPRESENTATIVE TO WHY EXPIRE MY VALIDITY ON 29/12/2007. BECAUSE MY VALIDITY ON 10 AUGUST 2009.

TODAY MY NUMBER IS DISCONNECTED MY NO IS [protected]
MY REQUEST REFERENCE NUMBER IS [protected]

ALL THREE ARE UTTERLY USELESS AND UNPROFESSIONAL, I DON'T UNDERSTAND WHY THEY ARE EMPLOYED AND IT JUST SHOWS A LACK OF FOCUS AND GOOD JUDGEMENT ON UR BEHALF.

SERIOUS LEGAL ACTION AGAINST YOU.BEING A TELECOMMUNICATION COMPANY YOUR WORD ON THE PHONE IS AS BINDING AS A CONTRACT-PLEASE DON'T FORGET THAT.PLEASE DONT FORCE ME TO MAKE THIS A SERIOUS ISSUE AND BRING UR INEFFICENCY OUT IN THE OPEN

REGARDS,
KISHAN
([protected])

My number is [protected] (Airtel postpaid-J&K state)

In J&K there is no GPRS service avilable.So it was not activated on my connection .In last October while I was on roaming in south india, GPRS service has been activated on my mobile without my request.I tried to open some wap sites in my mobile, it was working. So i called Tamil nady Airtel customer care. They told that they have no info regarding your number. I used GPRS by thinking that it could be a promo offer. Later when I received bill, they have charged me more that Rs 600 for GPRS usage.
I need clarification that how can they charge me for a service that has not been requested by me and also not available with home network without giving prior information. I have made a complaint with Airtel. But they didnt adjust the bill. So I would like to go State consumer disputes redresal commission.

I have been using airtel for more than one and half years.Now i am receiving alerts in my mobile and they are deducting Rs.2 daily.I have called about 3 times in the past 3 days to deactivate the alerts and every time i am told that it will be deactivated in 24 hours.but i think that 24 hour has not come so far.I am not at all satisfied by the situation and please help

Sir, my mobile network is airtel. My sim asking puk2 code. I need puk2 unlock code.! What i do? Where i get!

my airtel internet service giving trobule and allways disconnecting. please,take action
thank you

I am residing in Pune , I have taken Airtel postpaid connection for Internet facility.
It was so frustating experience for me from Pune Airtel service team.
At the time of taking connection AIRTEL guaranteed me Internet Facility ,
After 2 months by repeatative complaints by me no one bothered to even entertain the complain.
I was really get frustated after getting treatment from such REPUTED TELECOMMUNICATION CO. LIKE AIRTEL.
Airtel authority should check this , I had made 104 calls to customer care centre in 2 months , evrey time I have to repeat my complaint , and sweetspeaking parrots from AIRTEL were telling me " sir you will get feedback in 72 Hrs. from our service dept."
After obesrving such shocking experience , AIRTEL gave me another shock by giving me BILL FOR services which they have never provided to me . Though I have paid it through my credit.
AIRTEL will be losing it's image day by day .

Senior Authority Sould Contact me If they have little attention towards there customers .
I think " EVERY CUSTOMER of AIRTEL IS AMBASSADOR OF AITEL ''

Umeshchandra
[protected]

I m using prepaid airtel internet connection Through GPRS (Mobile) last 3 months. But speed is very slow, as per commitement of airtel customer care. They insure me i get 68-128 kbps speed through mobile GPRS. But now a days i m very fedup withe very slow speed of internet. What can i do Please give me suggestion.
Because i m planing to go Consumers forum.
Pl reply as soon as possible

Lucknow (U.P.) +[protected]

I on behalf of Surender Singh,Mobile No. [protected] state as under:
every month Rs. 249 is deducted for GPRS service while I have not activated the same. In november,2007 I got a sms that ur gprs service has been deactived. However, in december, 2007 the same amount is deducted and now my account does not show the balance. I can niether make call to customer care due to negative balance not send sms to customer service. this is very bad for bihar airtel service. kindly take an immediate action please because since february, 2007, my balance is deducted for the same but customer care doesn't respond properly. He always says that this service has been activated on your mobile on your request which is wrong. please take immediate action to refund my balance and to deactive gprs service.

Executive of Airtel Mr. Santosh Kumar (Code 29648) took the booking on 22.9.07 for installation of telephone with broadband facility for which the payment was also made. committments were made regarding internal wiring and installation within 4 days. Representations were made for various benefits being given because of Bulk installation being provided in the MD block of Pitampura. However since then the phone has not been installed. Repeated phone calls were made on the tel no. [protected] of Mr. Santosh but he remained unavailable. None has approched so far for installation. This has caused immense harassment and also amounts to cheating. The defeciency in services to the consumer is apparant for which legal action is being taken.

Gagan Minocha
Advocate
#[protected]

this in regards to the TRAI mandate that the phone service provider i.e,(airtel) cant continue to charge the clip charges without the consent of the consumer and its not a mandate for them to get this charged from a consumer,
everyday i get 2-3 messages to accept the clip charges and this is frustrating

I have Airtel connection and have Rs.6000/- as deposit with them. I requested them to activate call conference facility for my business needs but they say they cannot since i have ISD facility.
I really cant understans what is the connection between two. They should provide the services on payment moreover call conference is provided by other service providers free of cost.
please help.
Jitendra.

Dear sir,

Please note that on 19th Dec 2007 I received 150 SMS on my mobile No-[protected] regarding downloading from airtellive,though I had not download single item. During this I was using portfolio manager on my mobile. I immediately complain three times on 121 regarding above matter and get request no also.I request for cancellation for wrong downloading charge at Ahmedabad Lobby at Ashran roadon 12th Dec2007. Again Similary problem observed on 17th Dec. I again visit Air tel lobby at Ashram road and meet Mr. Ridham for cancellation of download chages. I also email four times at [protected]@airtelindia.com ragarding above matter but they are not considering my request. They are not giving point wise clarification which I required. Please also give guidance on How I can prove that I have not download. You can also see my previous bills for my usage record. I had never visit airetel live for download.Please do needful at your end. Such a Big mobile company’s staff not responding proper.
I hope that you personally look in the matter and replay on my following address :
mahesh M Thakkar, 13-Dalal CO. Op. H Society, maninagar(east) Ahmedabad-8

Sir,
I have done easy recharge of Rs 299/- on 18/11/07 for use of Airtel GPRS facility. My cell no is [protected]. I have contacted many times the customer care ,and given a complain no.[protected] on dated 21/11/07. After that followed many times but invain. Again on 16/12/07 ,I sent a sms in 121 for non resole of my problem. On 17/12/07 a got a sms stating the problem to be resolved by 18/12/07. But till date the problem is pending unresolved. Pl. help me out.