[Resolved]  Airtel — they charge processing fee without information

Dear Sir / Madam
i hve the problem with airtel i had one airtel lifetime connection according to airtel they only deduct service tax for recharge voucher.

on 29/01/08 i got the message from airtel that recharge with 39 RS and ur STD Call rate will be reduced to1.25 paise to all bihar for 30 days on 31/01/2008 i recharged my cell by that scheme. on 01/02/08 i recharged my that number in wich i got that scheme by 25 rupees voucher at tht time before recharged my balance was 0.74 paise after reacharges i got 19.99 paise according to AIRTEL they didnt charge processing fees from lifetime users but that time they charge.After that i talked with one of the executive of airtel they said u recharge by 39 rs thts why we charge processing fees from you but they cheat customer they didnt mention this kind of conditions in that sms that if you recharge by 39 rs we will charge processing fees from you.

contact reference number is [protected]. incase if you wana talk to me call me on this number [protected].

hope i get the solution from ur side as soon as possible.

Thanks and regards

gaurav Tandon