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M
Mahendra Dagli
from Mumbai, Maharashtra
Feb 5, 2008
Resolved
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Resolved

Respected Sir,



Sub : unsetisfaction with the customer care officer of Airtell



My Mobile no is [protected].I had call to customer care office to ask about my land line call rate...They told me that your call rate is 1 rs/min.

After that I call my friend on [protected] whis is a bsnl landline no.And my talk is 45 seconds.But I pay 1.80 rs.

After this complication I again call them and ask about this they told me "It is our mistake and we will send you your .80 paise back in 24 hours...After talk with them I again Call on same no and talk for 9:30 minutes...And the charge is diplayed 18 rs..

After that I again talk with the executive officer and he told me that you have same rate 1.80 rs/minute and we can not give your money back...

I want a legal solution this..How can I complain against AIRTEL?

I have talk with the lots of person named ARCHANA , Mohit of airtell customer care..I dont remember all the names.

I realy need a solution.And i have faith in my government...Plz solv my problem as fast as possible...

your faithfully,
Mahendrakumar C. Dagli
Nano bhatvado,
Near Ram Mahel mandir,
Viram gam-382150
[protected]@yahoo.ocm
(M) [protected]
Aug 13, 2020
Complaint marked as Resolved 
Airtel office.
sir . i kindly request you to please understand my problem i submited my veryfication three times and i have got no responce from office any of the sim dealer, and i just want you to check out the problem and please sort it out. Please i request you to do it faster it is creating too much problem to me. From Airtel office of sadar bazar (jhansi) i got no responce after i have submited to them three times my It's my sim no. [protected]

Your faithful
sourabh sharma
U.P. (East)
Date:[protected]
respected sir/madan,
i am using airtel connection my no is [protected] i tried to download a game thrice it was not downloaded and my Rs 150 was deducted . i loged a complain 7-8 times in customer care but they are confused and could not solve the issue... please revert back as soon as possible
Thanking You
kunal
my no. [protected] airtel prepaid costmar mukesh kumar
Dear Sir,

Now I understand, and I am sure, the choice of getting a postpaid connection form AIRTEL was a blunder.

I took it to save my valuable time ( at least I value my time), and tried to open my account on ur site to save ur time 15 days back. i have my id- madhujayanti and got the password via sms.

Astonishingly, after spending around 15 hours on net during these days, I am yet to register my account.

Therefore, I urge, if for any reason u r not able to register my account, Pl, pl, pl send a sms to that effect so that I will stop trying for registration.

Yours faithfully,

Madhusudan Behera.
My cell no - [protected]
I m really sorry, I forgot to mention it in my complain, I regret the inconvenience of reading the same complain twice.


My Original Complain
~~~~~~~~~~~~~~~~~
Dear Sir,

Now I understand, and I am sure, the choice of getting a postpaid connection form AIRTEL was a blunder.

I took it to save my valuable time ( at least I value my time), and tried to open my account on ur site to save ur time 15 days back. i have my id- madhujayanti and got the password via sms.

Astonishingly, after spending around 15 hours on net during these days, I am yet to register my account.

Therefore, I urge, if for any reason u r not able to register my account, Pl, pl, pl send a sms to that effect so that I will stop trying for registration.

Yours faithfully,

Madhusudan Behera.
i am having a prepaid sim of airtel no is [protected].in this sim incoming is not possible, out going is working .


plz resolve it as soon as possible, Bcoz i am away from my home town .
I am SUNIL from MUMBAI . MY number is [protected] . my opreter is AIRTEL . I have priped card.
my complaint =From last 20 days every day airtel cut my balanc without any reason after my complent they transfer my balane but last time they cut my balance of 45 Rs. and they give me one hello tune . but i never apply for hello tune now i am asking for my 45 Rs to return they cut my line to talk 121. now when i try to tal airtelthan cal feale .plz help
regarded sir,
My cell no [protected] of your canection.my complent is that " when i colling custmer care atomaticaly the chareges are cuted from my prepaid account balance.The service you provided to me for custmer care is not tol free.I like to request you to please make that tol free.
thank you.

your sincerly,
sanjay
sir.. my mbl no [protected] i want my call dtel. tis manth .. out going or incomeing to.. plz sen my mail add .. thanx..
my self aftab alam
my complaint was my phone held
doing subscription why the compny do
allrdy difine my number every year and
the last mont.
becz i am nt a subscriber
so kindky any action abt my number
my no - [protected]
Thanx...
To
The General Manager
Airtel Jharkhand,
& India

Sub: Low network coverage at Panchet, Jharkhand India

Dear Sir,

I would like to again inform you that, I am residing at Panchet Dam, Dhanbad, Jharkhand, Sir, the people of airtel subscriber of this area are facing lot of problems from 3 to 4 month due to low network covergae. It is totally unjustified.

It is therefore, I request you to kindly resolve the problems at early as possible.

Y/f
Sanjay Kumar Jha
The most unSATISFIED &bad service of customercare, that's airtel.my ph no [protected].THE SUPERVIS0R SAID AT 8AM 0N 4TH DEC THAT, I'L GET WITHIN 10MINTS rs.10 WHICH WS WR0NGLY DEBITED.BUT HE IS A CHEATER AS I'M GETTING.
sir,
i am a villager fortunatly here more connection are of airtel but your coustomcare services are very cunning they are pepole who cut peoples hardearned mmoney without any preinformation i think it is only a bad thing on your part.
this is a BAD COMPANY YOU CALL IT AIRTELL
Dear sir,
i am bala from uae. i used airtel prepaid card in india now i came to uae, i want to activate international roaming with the same number i used in india. just tell me a way to activate through internet

thank you

bala
hello
all document are paid for narela office delhi -36
But no any responce you .
Please sir request my payment paid.my mobile no [protected]. discount 2003.
i will not submit the bill of no.[protected] .i was using this no.from last 2 and half year.
reason.
1.without asking me they have increased my credit limt up to 11000.
i have complained so many times that please reduce my credit limit upto 2000.but the refused and told it will not happen.
even the have open my isd calls facility withou taking my oermission.
i will go to consumer forum against airtel to fraud with me.
company is giving me threat.i will also complain against bharti air tel limited to court.
Dear sir,

From a very bad experiance with airtel, after i have to take this action to make a mail to you.
i have taken the airtel postpaid connection in october 2008.iand i have cancelled the connection in 3rd
feb.2009, by making the payment of 1175.00

in the bill there was the payment of -39 rs.that i have to taken from airtel.but still the company has not relese my cheque.and again make the bill of my cancelled connection.
i had visited the customer care centre many time but they are not giving satisfy answer.
my airtel no. was[protected].
please do the needful as soon as possible.

Thanks&Regards.
Chintan gupta
[protected]
SIR,

WITH REFERNCESS TO OUR TELEPHONIC TALK WITH Mr. RUPAK DEY AT CUSTOMER CARE EXECUTIVES HE IS AGAIN SAYING THAT THIS IS NOT POSSIBLE TO TRANSFER YOUR LINE FROM POST PAID TO PRE PAID WITHOUT TRADE LIC. AS THIS IS COMPANY PAID CONEECTION AS OF NOW I AM NOT RESPONSIBLE FOR ANY PAYMENT OF MINE ALL THE THREE CONNECTION.



I WILL NOT MAKE ANY PAYMENT FOR ALL THESE THREE NO. [protected]/[protected]/[protected] .



ALSO I AM GOING TO LODGE A COMPLAIN AGAINST THESE INTERACTION WITH ATTACHED E-MAIL RECORD TO THE CONSUMER GREVIENCE DEPT.AS I AM SUFFERING FROM LAST THREE MONTH AND I KNOW THEY WILL TAKE CARE FOR THE SAME .



REGRDS

SARAF RADHE

[protected]
--- On Wed, 4/15/09, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:



From: [protected]@airtelindia.com <[protected]@airtelindia.com>
Subject: Re: [protected] [|BAL|[protected]|[protected]|]
To: [protected]@yahoo.com
Date: Wednesday, April 15, 2009, 5:42 PM


Dear Mr. Radhe,







Thank you for contacting Airtel.







We understand from your previous interaction, you have expressed concern regarding converting form Postpaid mobile number to Prepaid for your Airtel number [protected].







We request you to clear your billed and unbilled amount and submit the following documents at your nearest Airtel Relationship Centre.







Address proof
Photo ID proof
1 Passport size photo




There is an outstanding of Rs. 1033.38/- in your account towards your bill dated 12/04/09 and unbilled amount of Rs. 1016.40/- as on 15/04/09 which does not include the current usage, roaming, rental and discounts, if any in your account.







There are no charges for transferring your postpaid number into Prepaid and you can retain the same mobile number in prepaid. Your Airtel postpaid number will be transferred to prepaid within 48 hours of receiving your documents.







Please be informed that the excess balance will be transferred to your prepaid account after your last bill gets generated and any shortfall balance will be recovered from the available balance in prepaid account.







The excess credit balance if any in your Postpaid account will be transferred to your Prepaid account after your final bill (Post Suspension) get generated.







Kindly send a message PL <location> to 121 (toll free) to know the nearest Airtel Relationship address.







For further assistance, mail us at [protected]@airtelindia.com.







We value your association with Airtel.







Warm Regards,

Hassan M
Yours sincerely
Customer Care Executive
Bharti Airtel Limited

Have feedback to share about your e-mail interaction with us?
Please visit http://www.airtel.in

Dial *121# (toll free) from your mobile and get instant information for your Prepaid or Postpaid Account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@airtelindia.com
Cc: [protected]@moneycontrol.com
Sent: 15/04/2009 16:12:10
Subject: [protected]

SIR
I AM TOTALLY DESPRATE TO GIVING YOU THIS MAIL I WANT TO TRANFER MY NO. FROM POST PAID TO PRE PAID AS I AM UNABLE TO PAY THE BILL FROM THE LAST TWO MONTH. TILL DATE NO OUTSATNDING AND PAYMENT MADE BEFORE DUE DATE.
EVERY TIME YOUR CUSTOMER CARE EXECUTIVES SAID TO VISIT ANY AIRTEL OUTLET AND I HAD VISITED AT MUSKARAS MORE THAN FIVE TIMES . THEY SAID COME WITH THE TRADE LICENSE AS THE COMPANY HAS BEEN CLOSED FROM WHERE I WILL GET THE TRADE LICENSE.
AT LAST I AM GIVING YOU MY LAST MAIL AND IF THE PROBLEM IS NOT SOLVE FROM YOUR END AND I WILL TAKE THOSE STEP WHICH I DO NOT WANT TO DO.
REGARDS
SARAF RADHE

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
hello
my self vishal shah, well i m glad to tell u that on[protected], i called on 121 for qurey, they disconnecting my call for 2 times, so i m calling on 198 ( complain desk ), i talked with ravi, then he transfered my call to their superior and put me on hold, agan my call was dis connected, so again i call 198 and my call drop, what the bull it is, just tell me what i do, di me favour and do some strictly action against it, hope u replied me
Respected sir,
I Mohd Abdul Hameed mobile number :- [protected] which is blocked with out any conformation or notice as the sim validity is under lifetime package can you tell me the details why the sim is blocked.
I hope you will take action as soon as possible.
Thankingyou,
Yoursfaithfully,
Mohd Abdul Hameed,
mob no:- [protected]
Hyderabad,
Andhra Pradesh,
INDIA.
HELLO SIR
I HAVE AIRTEL SIM MO NO. [protected]
YESTERDAY I BROUGHT AIRTEL RECHARGE COUPON FOR BALANCE Rs.30/- DATED 28/1/10 AT 6:15 PM
I HAVE APROX -8/- Rs BALANCE BEFORE RECHARGE .SO I GET Rs.16/- BALANCE AFTER DEDUCTION OF YOUR Rs.8/-
AND I DIAL ONLY ONE No.FORA A MINUTE
I CAN NOT ANY DIAL AFTER 15/- BALANCE
MY BALANCE IS Rs.15/- AT NIGHT 12.00 CLOCK.
TODAY MORNING I SHOW MY BALACE Rs.-4.36/-

I HAVE COMPLAIN THAT WHY ARE YOU DEDUCT MY MONEY ?
I HAVE NO ANY DUE
I HAVE NO ANY DIAL AFTER MY BALANCE IS Rs15/-
.
ROHIT NAVIN R
Mo.[protected]
EMAIL ID NARIN.[protected]@YAHOO.COM
EMAIL ID [protected]@GMAIL.COM

Airtel — mp3 download charges without any subject

Dear Sir,

My Self Tarun gautam. I have a Airtel connection at this time airtel charge me Rs. 20/- and reson give me that mp3 downloding by me. but this is not fair i don't download any tye of mp3 song.

So i kindly request u that u take any decision for this compaint.

Tarun Gautam
[protected]
[protected]

Unsetisfaction with customercare - Comment #1797756 - Image #0
hello sir,
I am Sandeep Bhatnagar mob no. [protected]. Sorry for my bad english.I am using this no since 2007. I had face lot of problem by airtel custmer care.Any time they deduct my balance. they deduct 100 rs from my account at 11-nov-2009 and they returned my balance after 12 hours but what about this 12 hours. i cant change my no bcoz i like my airtel no.Recently they charged me 7 rs for mp3 download but i never download mp3 or any thing from my no. bcoz i have broadband connection. and response and language of customer care worker is very poor.
There are many cases like this, i dont remember all.
but finally i want to change my no. Plz help me sir.
I hope you will take action as soon as possible.
'Thankingyou, sir'

Yoursfaithfully
SandeepBhatnagar, mob no. [protected]
Email- [protected]@yahoo.co.in
Bhilai, Distt. Durg
Chattisgarh,
INDIA
sir, this is my number [protected].The problem was illegal deduction of money in my current a/c balence.I had 41/-rs, but now i have 1.09/-rs after the msg that your1 day free trial for games club is now active.you will charged Rs-99/-month after free trial visit http://gclub.in to stop UNSUBGC 54321 FROM 56363.But i had contact the customer care but they had excivied careless atitude.There one person debasis shanayal who had said that you cl me after 6 hours i will try how to your problem is solved by the way, but i am cotact with them but no response from this customer care.They are always saing that's happen for the cause of active games club.But, u cheks my details that i have alrady 200 Rs for gprs connection.so how to my rupees is vanished?or only one survice had activated that's hallo tune.i am deactivated this survice11.06 pm on 20 th july, 10.After that no survice had activated.
I would there for pray to your goodselves to kindly return my rupees pls.I[censored] can't responce my email so i think u, ur companis and ur all channel is cheater.my email id is [protected]@gmail.com
Hello,

my mobile no. is [protected].

I am Airtel user since last 5 years. Recently I started using Airtel Live frenzo plan. SMS from airtel telling me that this services is charged rs 10/7days.. - . since last a few days when I called the customer care they told me the frenzo service for 15 days has been subscribed! bt a have not got any msg from airtel.i have got a msg that rs 10 is deducted for frenzo plan dated 2/8/2010 09:05pm. how can frenzo service become subscribed within 2 days without any confirmation?? how can any service become paid with out intimating about.
i am very frustated with your customer care service
pls look at the problem urgent basis.
to the airtel officer incharge
sir
hallo, i am akhilesh shukla my mobile no [protected] having last THREE years but over past three months i am facing many problem like [BALANCE DEDUCTOIN AND CALL DROPING AND OFNON SATISFACTION OF CUSTOMER SERVICE]
last night i have taken top up of Rs 160 and SMS pack of Rs26 at mid night of 7Dec and in morning i have send almost 32 massages.all cost of these masseges has been deducted by main account like this in morning 8dec i have seen my balance isonly63 paisa . For it i have made call many time at198 and 123 but all time i was chrged and have got no responce .all excutive dropped line telling like[ senior se bat kara rahe hai, line hold kijiye, update nahi hai 1 ganta bad phone kijiye]
please check my account and reverse my balance as soon as posbil and notice to excutives to stop like this behavior with costomer
please inform me at my no [protected]
or mail me [protected]@yahoo.com
My complain is with regards to poor and unstatisfactory service provided by AIRTEL IPTV.

I have requested 2 days before TEiN CRICKET but still not activated.

Atleast 20 times i have callled Cust care, they telll your request has been closed as there is some problem with the server.

Sir, I workas as Consultant with HCL Technologies they think i m foool.

I have email thier business head today but still no response, just to activate single channel cannot take that much time.

I do not know where should i go where i should justice, for a cricket fan like me to wait when the match is on for two days is very uneasy.


PLease find the below email which shows for every request i have to fight for the rights.

********************************************************************************...
Hi Nitin,

Good morning once again, I guess you smart enough to understand the purpose of email by reading the subject of the email.

Now I really dont care whether you guys serve your airtel csr or not.

Again this time I have to face challenges to get Channel nos 408 activated i.e Ten Cricket.

I have logged the case to your CSR care on 24 night and they say SLA Is of 24 hours and till now its not activated and now your CSR care guys have locked new case for me with SLA of 48 hours.

What a excellent service?

Is there any way where i can get instant resolution and need to escalate it to much higher level ? as whenever i called ur csr care which is in bhopal and their floor supervisor anwar and abid .. keep me in hold and then they disconnect the phone.

my number is[protected]

Req number is : 12974938 and 41295682

If you cannot do me any favour then do escalte it as if you through email trail.. IPTV is biggest headache for me 6 months before and still services and CSAT is same.

Thanks & Regards,



Avinash Mathur



Process consultant - ITIL,

Email: [protected]@hcl.in




[protected][protected][protected][protected]
From: Nitin.[protected]@airtel.in [Nitin.[protected]@airtel.in]
Sent: Thursday, September 02, 2010 9:47 AM
To: Avinash Mathur
Cc: Manish4.[protected]@Airtel.in
Subject: Re: With Regards to IPTV conection



Dear Mr Avinash,

At the outset, would like to extend my apologies for the delay in installation. Infact the main reason for the delay was the fact that your plan got changed to a new one (with Fair Usage Policy) and post you escalation we were trying to get the same converted back to the previous running plan hence the delay was there.

Infact I am reassigning it to Manish ([protected]) once again for implementation by eod today and have taken your feedback. Will definitely investigate it further.

Aside to manish; Please ensure


Regards,
NITIN JOHAR | Sr.MANAGER | SALES
Bharti Airtel Ltd | Telemedia Services – North Hub
B - 38/C -1, SECTOR - 57, NOIDA, UP - 201301
M:- +[protected]
Fax:[protected]
E:- nitin.[protected]@airtel.in
www.airtel.in






Avinash Mathur <[protected]@hcl.com>
09/01/2010 10:54 PM
To "Nitin.[protected]@airtel.in" <Nitin.[protected]@airtel.in>
cc
Subject With Regards to IPTV conection

P Please do not print this e-mail unless it is absolutely necessary P





Hi Nitin,

This is to bring in notice to you the kind of service which has been provided by your team to me or may to others.

I could have called you and explained you over the phone and I guess I am pretty sure you would have solved the issue by now

But now its not the matter of single IPTV connection, now I am totally hurt with the fake commitments to achieve so called target and want this email to sent all across my connection so that they may be aware in future, y

Why not to apply for Airtel IPTV connection?

What all challenges you have to face the installation?

Purpose of writing an email to escalate the inconvinience which is caused to Airtel customers from your marketing team's fake commitment.

Some how I came to know you the right person to escalate about the issue caused to airtel's IPTV customers.

Sir, I have applied the connection on 26th Aug morning on the term that I need connection to be installed before the match between India and Sri Lanka. One of your Marketing executive Mr. Pradeep[protected] along with Mr. Navin had approached me in this regards. Before giving the cash, I strictly told them that please do not give me any fake commitments, if you cannot make it then please be frank and I will continue with my DTH connection. Secondly they misguided me the wrong plan, I told them I don't want my Internet speed to be down at any cost as I need to work on VPN and need to download heavy data for my work.

Once the form has been filled by me or any CSR, it CSR job to chase your executive about the connection. From 27th I guess I have made 150 calls to Mr. Pradeep and he has answered hardly any 5 to 10 calls and rest of the time he ignored my calls.

How one feel, time change in a day, the day before he was chasing me to fill the form and now I am chasing him day and night to get IPTV installed.

Till now connection has not been installed at my place and I am chasing Mr. Manish[protected], who I guess is leading the team and from past Sunday I am relying on his fake commitments.

Nitin, I just request you to define your process, restructure your team and at least be honest with your customers.

I am really not excited about the IPTV now as I was few days before

One more request I want this to be escalated as per bharti procedure and I want proper feedback on this.

If I am disappointed here also then I will escalate to more higher authorities...


Thanks & Regards,

Avinash Mathur

Consultant,
Email: [protected]@hcl.in

Note:
Landline number :[protected]
Plan to be activated : 299 top up
DISCLAIMER:
[protected][protected][protected][protected][protected][protected]
.
airtel is a bloody choor connection...
i am using airtel no [protected]. i am using this no. for last 3 months and in all the 3 bills i am suffered from wrong billing .the executive offers some diff. scheme and after that no one in airtel knows that offer . is this the behaviour of the co. who claim to the no.-1 in telecom sector.
KAPILJAIN
[protected]
the customer care officers are irresponsible .they do not receive call and many a times they ask us to stay tuned with them and while this they disconnect the call.
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    yogesh Tyagi
    from Delhi, Delhi
    Feb 5, 2008
    Resolved
    Report
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    Resolved

    I am using the Airtel Post Paid No [protected] . onwards from December 2005. This was activated on December 2005.


    I regular paid the bill as per the Bill received by me from Airtel . My bill always comes under the Rs. 500. And as per the Airtel My credit Limit is fixed as Rs . 1500/- . and my bill was never crossed the credit limit as I always use the bill below Rs. 500/- .

    I used this Airtel Post paid no. regularly from December 2005 and regular check the amount of bill during my bill period.

    On 16th day of January , when I was checking the Bill amount from customer care Executive( the “CCE” ) . It was shocked to me that the Bill amount stated by the CCE was very much high for me. After the enquired from the CCE , I came to know that the bill amount was very high due to the ICD calls .

    But the fact is that, I never activate the ISD call Facility on my Post Paid connections. And, my credit limit was fixed by the Airtel was Rs.1500 /- but as per the CCE of the Airtel bill[protected] amount was shown as around RS 3500.

    It was shown to me false itself as per the fixation of Credit limit ., whenever the bill cross the Credit limit the Message and call from the CCE started to make the interim payment and I have not received any single call from the CCE o f Airtel .


    It was again shocking for me to received the Bill no. dated 22/1/2208 sent by airtel amount of Rs /- . Which shows the credit limit of Rs 1500/- as per the Billl . .


    But still the bill amount sent by the Airtel shows Rs . /- . And the CCE of Airtel regularly calling me and forcing me to make the payment of wrong bill , which is not mine.

    I am lecturer by the Profession. As per the record of my statement , my bill amount never crossed the Credit Limit . I never activated the ISD facility on my post paid connection . I never made any ISD call from my Number .

    So, sent me the correct bill which help me the make the payment .

    Revert me as earliest possible. Kindly do the needful for me and solve my grievance against the Airtel.

    Yogesh Tyagi
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 

    Airtel Mobile — wrong Bills recieved

    I am recieving wrong bills sience Nov. 08.
    Bill No.[protected] and[protected] are not correct.
    My airtel post paid mobile No. is [protected] and relationship No. is[protected].
    Now I want to deactivate permanantly my airtel post paid subscription for this Mobile No. [protected].

    Airtel Mobile — regular wrong billing

    I m getting regular wrong bill from last 4 month.
    every time after calling solve the complaint but why wrong bill is generating continiously?.
    refrence no.[protected] wrong information given by excutive.what action taken against him ?

    Airtel — Wrong ISD call bill

    Sir,
    I am Jitendra Jain, my previous mob no. was [protected]. My mob. bill was around 9500 for bill period 26/09/2008 to 25/10/2008. It was showing ISD calls of 7920. I had not done these calls even I had not asked Airtel to activate ISD call facility. Airtel itself activated ISD call facility on my mob and I had no information about that. I had complained to Airtel person but no action was taken.

    In December one person, named Nitin from Airtel offered me to pay Rs. 4000 to settle down the matter and when I rejected this, he told me that I (me) could not do any thing as I had no proof and threatened me to fine more. So I pay 4000, and on receipt they written Full and final and a/c closed.

    But after that in every 15-20 days they often forced me to pay the rest of the amount, when I told them about the settlement they said that it is not valid.

    From last 6-7 months they have forced me several time to pay and it is quite disturbing for me as they always phoned to me when I was in meeting or in my company busy in work.

    I have the receipt and I want that Airtel should pay back the money as they have taken it force fully and using a trap saying that they will settle down the matter.

    Please do the need ful.

    With Warm Regards
    Jitendra Jain
    Mob. [protected] (current No.)
    There unwillingness to address complains for wrong bills is well known. Now they send bills wiht high amounts to ensure that you get into a dispute with them and that you do not have a clear bill. As such your protability is blocked. So you either stick to them or you opt for a new number with another service provider.

    Pathetic and corrupt practices are some doft adjectives for this service provider.

    airtel / Cellphone — Wrong Bill

    I Bought a number from airtel with advance rental for two years, after 1 year o[censored]sing the phone i decided to change number. After some time i started getting calls from airtel on the registered number asking for reasons of not using the number & i always told them that i will not be using the number in question. Then they asked us if they can give the number to someone else & we told them to go ahead. I even sent them a mail on their official mailing address to discontinue the services. After one year they renewed the contract without our knowledge and now a lawyer has sent us a letter on behalf of airtel asking us to pay or we have to appear in court.
    Please I do not know how my device made ISD calls to Tunisia, Papua New Guinea, Washington, London and Urugua totalling Rs. 3118/-.
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      jayashree
      from Bengaluru, Karnataka
      Feb 5, 2008
      Resolved
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      Ihave taken Airtel prepaid connection([protected]). Last month I got some SMS saying I had rquested for some background music which i never did and changed 20 Rs and once again charged Rs 10 for changing the background music.

      By the time I read all the SMSs already Rs 30 has been deducted from my account. I tried contacting the customer care people to know why these happened without my knowledge, and refund the money back. They lorged a complait for this( reference no [protected]) to cancel the service if there is any thing activated with my number and refund my money.

      I thought at least they have done all these things. But neither my money is refunded to my account nor the service been deactivated from my number.

      Now again I got a SMS saying Rs 20 is going to be deducted from my account being using the service for background music .. again I lodged a complaint ( reference no: [protected]).

      Am not sure If its being done or not. As I dont have time to keep track of this.

      This is really too much .. These AIRTEL people are eating up our money like anything without our knowledge. I am coping all the SMSs i have got below.
      Its not only happening with me. They are doing this wiht many people. As we are not having time to handle and keep track of these things. they take advantage of that.


      Please do something
      On Jan 8th I got the following SMSs and 20+10 got deducted from my account.

      First one came from "64611020" which is like "welcome to Airtel BackGround music Dial 777 $the 10 digit mobile number to talk with your favirite music in the background call 543214 for the latest music" time : 20:55:42 ( 8Th Jan 2008) from massage center :[protected]. Which I never read when it came.

      At time:21;03:55 I got another SMS from 543214 which says "Congratulations you have subscribed to background music and Rs 20 has been charged" now talk to anyone with your favorite music on background just dial 57775 from msg center :[protected].

      at time : 21:03:55 I got another SMS from 543214 which says "To make call using TUNEY TALK just add 777 before the ten digit number you want to call. Like[protected] if you are calling on [protected]" from msg center :[protected].

      at time; 21:15:53 I got the SMS from 64611010 saying Thank you for using Airtel Services! Download and win Hundai I10http:/203.200.118.92/airtel/wincar only on airtel live"

      at time: 21:24:06 Got the SMS from 543214 saying "The background Music has been changed as per your request and Rs 10 has charged. Now dial 777 etc .... "



      On Feb - 4th 2008 got the SMS

      from 543214 saying " Dear customer your monthly subscription on airtel background music service will be renewed in next 72 hrs. monthly charges Rs20 keep enjoying.
      Aug 13, 2020
      Complaint marked as Resolved 
      i too get the same ...airtel is a cheating company ...if i call the airtel customer care there is no response
      airtal code
      I am also getting the same issue. They do not give info on how to unsubscribe.
      Does anyone know how to unsubscribe?
      oh yess those airtel ppl r cheats...i been gettin similer msgs frm them too...its sum entertainment vas pack which is irritating me since last 6 months...they r looting us...bt did anyone get a solution?? if any contact me pleeeeeeeeez...
      Yes, still airtel is cheating our people in the basis of providing best services, it is really doing fraud business. Customer care is useless.
      I too am facing this issue. How do we unsubscribe?
      i am too being chrged till now in total of rs. 70 for using some archie comics subscription service, but i have not used my wap or airtel live or gprs or anything from last 5 months,

      don't know how much they will deduct
      Plz, Tell me how be unsubscribe from archie comics on airtel live
      Plz, Tell me how be unsubscribe from archie comics on airtel live
      Plz deactivate the subscription service ...My mobile No :[protected]
      I am deepak sharma living in Haryana Zone and i have Airtel Prepaid conection last some months i recve. a massage from 55678 or cut my 15/- rs charges. and the massage was that you have been renewed for ( fusion lounge, Animation ) Subsription services on airtel WAP.you've been charged Rs. 15/. they have charged many time as same amount. But when i call to Airtel Customer care they dont give any propere reason for that. i am allrady registered with do not dustrub serives last one years.

      Now i have got a new massage from 55678 that your subscription for fusion lounge will get renew in ext two days, to unsubscribe goto (http://203.200.118.92/airn/subs/unsub.aspx.) what is this sir please help to me to relive these kind of services.

      Thanking You,

      Deepak Sharma
      M. [protected]
      M. [protected]

      Please do somethink for help me...
      These people are cheats and are using this technique to earn money for their company. Some in this company want to cheat their ubsribers by activiating the useless VAS services which nobody uses. First of all please write a strong mail to To: care.[protected]@airtelindia.com
      Bcc: appellate.[protected]@airtel.in; nodal.[protected]@airtel.in
      These are the senior authorities in Airtel. Secondly we suggest that we all together send complaits to cosumer protection and ensure that they file a case against Airtel and we get our money back. We should also write to various newspapers and TV channels to publisice this fraud so that these people stop harassing other customers.

      regards

      Vk Dhume
      how to add an background music to my airtel no.?...
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        A
        Anupam Sircar
        from Lucknow, Uttar Pradesh
        Feb 5, 2008
        Resolved
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        Resolved

        Airtel accepted a reversal of late payment fee after months of negotiations after I stopped payment of the monthly bill. However, by the time the issue was sorted out, the payment was delayed and so, there is again this late payment fee appearing on my bill every month. I was told that this would be taken care of in the next bill but nothing has been done though it is several months.

        It is really very unfortunate that we do not have regulators in India who can fix these crooks (whether it is Airtel or Reliance, they are all the same). However, I don't see any hope since there is complete and absolute regualtory capture by these humongous organzations. Unless the regulators are pulled up sharp by the Minister in charge, nothing will change and they will continue to fleece tens of millions of poor mobile users who don't even relaize how their hard-earned money is being looted by the service providers.

        I am absolutely disgusted with this company and do not where to turn for redress of my grievance but would like to warn everyone who wishes to deal with them to think very carefuly before committing themselves. Please remember that once you are hooked, it is very difficult to get out. I was ust told by an Airtel payment centre that I would have to visit their headoffice with a written request for surrender of this connection.
        Aug 13, 2020
        Complaint marked as Resolved 

        Airtel Broadband and Telephone — STD Circle issue

        Dear Sir,
        I am residing in Vaishali, Ghaziabad which comes in NCR and having a landline no[protected]. I have done some calls to Gurgaon in last month where Airtel has charged me 30Second per call. As per my knowledge Gurgaon is in the range of 50Km and should e locally called from here so the call should be of 3 minute but when I have called the customer care about this they have simply told that Gurgaon is STD and they were not ready for any further discussion on this issue. Please look into this matter as even with BSNL Gurgaon is local call of 3 Minute while Airtel is charging for 30 second per call.

        Regards'
        Vikas Chola

        AIRTEL/BROADBAND — Reversal Of Payment

        Hi Team,

        • I used to use Airtel Broadband 5 months ago. The number is[protected].
        • The account’s due were cleared then and account closed, have not used service more than 5-6 months
        • I am using MTNL now
        • On 14th January 2009, I had a make a payment to MTNL, by error I Made it to Airtel
        • Transaction made through ICICI CREDIT CARD ending with 9014, through Net Banking, Rs. 1,322.00
        • I called Airtel Customer care:
        1. On 18th January at 12:23, Ticket number 28626592. Resolution: (Amount will be refunded Via cheque within 21 days + Call Back)
        2. On 19th January at 11:41, Ticket number 28660150. Resolution: (Refund cheque under process wait for 21 days + Call Back)
        3. On 29th January at 14:02, Ticket number[protected]. Resolution: (Refund cheque dispatch to my correct address)
        4. On 9th February at 16:26, Ticket number[protected]. Resolution: (Please wait for 21 days)
        5. On 18th February at 13:45, Swati Picks the call, I ask for supervisor, she hangs up
        6. On 18th February at 14:02, Ahmed Picks the call, I ask for supervisor, Transfers to Zeba(Sup), she takes permission to place the call on hold & hangs up
        7. On 18th February at 14:20, Wasim Picks the call, I ask for supervisor, Transfers to Banish Siddique (Sup), he takes permission to place the call on hold, puts on hold for a minute and then hangs up

        I am left clueless so as to how to take it further. I was promised callback for all tickets, but never received a call back. No cheque received. Can you please help me, to get it channelized to the correct department/person. It is a shear torture.

        Need your help.

        Thank you,


        Regards,
        Chandan Mohanty
        complaint:

        AIRTEL/BROADBAND

        Chandan Mohanty Send email on Feb 18, 2010

        The above complaint was mine.
        I have another as well.
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          Naved Saeed
          from New Delhi, Delhi
          Feb 5, 2008
          Resolved
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          Respected Sir/Madam,

          I am using airtel connection more than 3 years, since past 3 years i see airtel cheats everyone in india. In such a way they use marketing tactics get customer and cheat them.

          It was my 4th time i was cheated by airtel about false information.

          1. The first time happened that on my mobile roaming charges of Rs 50 were deducted while I was in Delhi and had not even gone to Noida/Ghaziabad. When I called customer care the person on the other side told thattheir network is showing that I changed state, on enquiring which state did I went he said that it is confidential and he can not tell and I will not be credited of Rs 50.

          2. The other time was I was provided Hello tune though I had never opted for one and my account balance was reduced by Rs. 45. When contacted customer care thay said some other person in your home must have opted for. But why would other person use my phone and opt for hello tune as I was student then and was living in hostel and never gave my phone to any one else. So for removing the tune had to cal on 678 and pay more Rs 6/min to get it removed.

          3. Last week again I noticed that my balance is getting reduced by more than Rs 2 per day and when I contacted customer care they say that I have activated SMS pack on 4th dec 2007 and my balnce is getting reduced by Rs 2.60 per day. All this happened without even my knowledge. Ieven said that once my balance gets finished this time I am going to discontinue Airtel services for which the person replied its upto you sir to continue or not.

          4. I keep on receiving unwanted calls like advertisement mesaages and calls from Airtel though I have sent the messages of do not disturb to Airtel and have even told the customer care directly about it.

          Also I came to know that if you call more than 20 times to customer care in a month for complaints your number is blocked and you can not call customer care again for some time. As my number has been blocked several times and had to call them through other people's mobile.

          From the above I have come to conclusion that 'airtel knowingly does everything ' and 'airtel is the clever cheater'.

          Naved Saeed

          Abul Fazal Enclave
          Jamia Nagar,
          Okhla
          New Delhi - 25
          Mob: +91 [protected]
          Dated: 5 Feb 2008
          Aug 13, 2020
          Complaint marked as Resolved 
          Respected sir/madam
          Myself Balwinder Kumar Nagpal resident of Mansa(punjab)I am using airtel prepaid mobile connection {[protected])from last five years.I am facing problem with your system from last 10 or 11 months.I had sent many requests for the closing of my Missed you service.But my act have been charged 15 rs per month.when i talked custmor care they said there are no missed you service on your mobile connection then why every month 15 rs are deducting from my act.Please inquire about it and return my talktime that was deducted.
          Balwinder Nagpal
          Mansa 151505
          Punjab
          Respected sir/madam
          Myself Balwinder Kumar Nagpal resident of Mansa(punjab)I am using airtel prepaid mobile connection from last five years.I am facing problem with your system from last 10 or 11 months.I had sent many requests for the closing of my Missed you service.But my act have been charged 15 rs per month.when i talked custmor care they said there are no missed you service on your mobile connection then why every month 15 rs are deducting from my act.Please inquire about it and return my talktime that was deducted.
          Balwinder Nagpal
          Mansa 151505
          Punjab
          I am using a airtel landline, tel no[protected]. I was surprised when i got a bill for some premium no which we never used. i gave 7-8 complaints to the customer care but failed to make them understand. As per the call details shown by them the premium no dialed is only for 3min8 sec. Still they give different excuses , every executive give different reply and try to make there side right. One executive from airtel bill collection visited personally and was able to understand the real problem and agreed the fault of the bill, but there is no response from airtel.

          My telephone is debarred from last 2 month and I am facing problem in my business, and the airtel company is still generating there bills. I ask the company why are they giving this kind of premium nos on our telephone when we have not asked for it? They have installed a money making machine which has no locking facility.

          Kindly help all the users of airtel land line from money generators.
          my airtel NO: [protected] is not active since[protected] and showing invalid sim . Validity is there upto April-2008. I purchased the SIM card from MUMBAI after completing the required formalities. At present I am in TRIVANDRUM and the problem brought to the notice of airtel office at TRIVANDRUM.Still they are not able to restore my connection.Airtel Mumbai office kindly do the needfull to restore my mobile connectivity .
          yaa it is true
          my missed you service in not deactivated..why it happened?
          we cant any responseof my connection. we take connection before2 months later.but here we cant any type of response.and my payment was also storein ur account.so i request plz give me a connection shortly.
          thanku
          my telephone no [protected]plz call yaar
          I am using prepaid airtel mobile no. [protected] since last one year. The call charges of this mobile is much more than the scheme rate. So, pl. provide me the outgoing details of my mobile for the period from 1.8.2007 to till date
          Sir,
          I have to say that my Internet broadband connection (of monthly plan – Rs. 450/-) for that I was applied on 5th – June – 2007 and I have completed all the formalities to Mr. A. K. Anand ([protected]) from Reliance with cash payment of registration and installation charge – Rs. 500/- and , received a receipt from him, after many complaint to Mr. A.K. Anand and H.O., Gomti Nagar, Lucknow wiring was installed very late on 7th – August – 2007 and no modem installed yet. So, I am not able to connect to the Internet.

          I also complaint many times to Mr. Sarad Asthana ([protected]) - Reliance and Mr. Vishal ([protected]) - Reliance, but they didn’t nothing yet and now I don’t need their connection. And my money is not refunding by Reliance Communication Ltd H.O., Gomti Nagar.

          So, do something about that because I want my money back in any circumstances before I committed a fraud case and claim on Reliance Communication Ltd for compensation.

          complaint by
          Hemant Kumar Vishwakarma
          Mobile – [protected]

          My Address-
          Nirmala Niwas
          Q. No. – 22/499,
          Salimaar,
          Indira Nagar

          Address - Reliance Head Office
          Reliance Communication Ltd.
          1st Floor Magnum Plaza
          Eldeco Greens, Gomti Nagar,
          Lucknow
          hi,
          i am also trapped with airtel. their charges are hidden, i have broadband+landline connection. ie.. if they normalise their rates on voice plan as per BSNL, then they increase the tariff for Broadband, & vice versa. no where u can get a comparable rates & service with BSNL.
          in my opinion their plans & charges keep on changing so to make fool of comman man.
          as for example the rent of landline of Bsnl starts from 180 and for airtel it is minimum is 275...and lots of difference in ISD call rates...Bsnl charges per pulse & airtel charges per minute that the difference....in long run Airtel proves to be around 30-40% expensive in BSNL...well Tata's indicom policy is very good. their rates & service are comparable to reliance..but Airtel charges are too much....check ur billing guys.....
          Sub: Poor Connectivity.
          Tel: [protected]
          Address: At. Post. Hangewadi, Tal. Sangamner, Dist. A. Nagar, Maharashtra, India.

          I here by point out that we are not geting poor connectivity in any place at above address in last 2 months.

          Kindly do the Need full in the matter
          My no.is[protected] from delhi .There should be some internartional card launch to call phillipines at low call rates.
          My no.is[protected] of airtel from delhi .There should be some internartional card launch to call phillipines at low call rates.
          the service is very poor. in our hotel more then 70 staff are having airtel connection.if we are in wash room then theres no range.due to this range problem, we get lots of complaints from our guests.our hotel is situated on subathu road, dharampur, solna, .h.p..kinly look into matter

          dawa tsering lama
          manager incharge
          victoria continental inn, dubathu road, dharampur, distt-solan-h.p india
          Very poor service/range
          the main numbers in our hotels are as: [protected], [protected], [protected], [protected], [protected], [protected], [protected]

          victoria continental inn
          subathu road, dharampur, distt-solan, H.P
          [protected]
          I am Airtel prepaid user. I have register for DO NOT DISTURB on dated 19.3.2008. Register no. S[protected]. But still i have received promotional call and message.
          Details of promo.
          Telecall from [protected] on 26.5.2008 2:28pm of mobile radio service.
          Telecall from +[protected] on 20.5.2008 6:50pm of Airtel live music on demand.
          Message from Airtel on 31.5.2008 10:28am of Discount on call.
          So please help me. . .
          Dear sir, Madam

          I Vinod Mane had purchase a government card (Airtel) 2years before, as per your rules there was increase in tariff before it was 10 paise A TO A, A TO O.M 30 paise, but it was increase now A TO A, 25 paise, A TO O.M 50 paise. This changes have been done only for few customer not for whole customer who have same plan card more then 1 year pass but not changes has till done.I have call to your customer care but they always tell work in progress how long it will take i dont know .
          Its request to you please check out the problem if not i am going to take legal action or give me also same plan & to all customer who are suffering from this problem.

          Thanking You
          My no.[protected]
          To whom it may concern:

          My phone no is [protected]. I have been using Air Tel connection from the last two 3 years.

          I am quite surprised to find that my phone has been subscribed to cricket news (IPL) and messages floods in from a number (543212 & Message Centre [protected]) without my consent and suddenly I see my balance being deducted. This is really irritating. The first time I got it de-activated. Again it has been subscribed. Just because of this I feel like leaving your service. It would be kind of if you can de-active the cricket news or any other nonsense that might have been subscribed, or else another consumer leaves you.
          Dear Customer care executive,
          i have recently subscribe for lifetime prepaid Rs 295 on 13th july2008. the no is [protected] but still it did not activate for incoming and talktime. on concerning with castomer care they said they didn't receive your recharge activation information from dealer while dealer of connection says he already sends the request for new connection to activate all services.i have purchase it from "Mobile Zone Shop No.1, 197, New Gandhi nagar, Opp. Hari Mandir, Ghaziabad". Its 15th july today but still its not working. Please Look into the matter and suggest me.
          Iam Not able to make calls on no. of perticuler STD code (07165-)

          No. Iam trying are

          [protected], 220846, 220207 its an repeatative problem

          This problem is only with airtel mobile

          with other providers like Idea, Reliance, Smart.
          I am able to make the calls but not with airtel mobile which is I am having [protected]
          Oter mobile users also facing the same problem they are
          [protected]
          [protected]
          [protected]


          Please do needful to rectify the problem

          Oterwise we will need to swich the Service provider

          Thanks,
          Rajnish Bodkhe
          Jr. Manager
          Dr. Reddys Lab. Ltd.
          [protected]

          airtel(cheating tel) — mobile sim

          very very very veryvery veryvery veryvery veryvery very WORST service in india is only AIRTEL

          it makes customer as a BIG FOOL am victim of that

          dear friends pls avoid buying airtel sim i[censored] buy might b ur the big fool in india not in india world level fool .

          it takes my money no customer care reply i lost aroung 1500 rs pls dont buy airtel
          Hello AIRTEL,

          Service was restored on above phone on 20th afternoon, after repeated complaints with your call centre.

          All services on the phone have been disconnected once again on 22nd evening. We contacted your call centre today morning, and we were informed that services have been suspended again because of address verification and that our application form is not traceable and told us to visit relationship centre and submit application once again.

          This is absolutely shocking, it seems we have been picked up for continuous harassment for no rhyme or reason whatsoever.

          The application (it was second application for your information, we were told first application is not traceable)was picked up by your sales staff from our office and in next 3/4 days, your officials visited us for verification purposes and all his quarries were provided to his satisfaction.

          Now please tell us how many times we have to submit application and how many times the verification process takes place.

          Now we are sick in lodging our complaints repeatedly and nothing moving to sort out and close this issue once for all.

          We are lodging a complaint with police today for being cheated for not providing promised services after we have paid Rs 36000 for the i-phone.

          We are also planning to proceed to CONSUMER ADDRESSAL COURT for deficiency of service.

          We are simply appalled at the treatment we are getting in your hands.

          CAPT S K SOOD
          MANAGING DIRECTOR
          I agree with Airtel. It can better be called as WorseTel. I have been using this for the past 3 years. Just in the name of coverage i changed from my previous provider to this provider. First the problem came with signalling. When called to the Customer care they tool your mobile might be the problem. I tried with another service provider on the same mobile it is coming accurately till today. But not from Airtel. I don't know which mobiles are suitable for Airtel People. So i changed my mobile piece and tried if it could be any reason as one of my friend told to do so. Still today i am facing network coverage problem. There innumerable call drops in the April to September 2007 which i faced. Now i am facing it at a less rate but for important calls it is costing me. It is severe in the evenings and network connectivity to others is dismal. You can't explain when you want to make an emergency call or courtesy call.

          I tried it in the year 2002 also. People outside the city could reach me, but the people inside the city could not reach me. My father was trying to reach me who is some at a 20km distance. But could not reach me. Message "the customer has switched off his mobile". Today they have changed the message to some meaningful one.

          Better don't go by advertisements and the number of peoples who are opting for. It is the worsttel.
          AIrtel is THe WORST COMPANY !!!...
          It is charging me Rs 25 for sum stupid chat service which i have never activated...and sum customer care executives say its not activated ...sum say it is.
          i myself know its not activated, since i never activated it !!...Illiterate uneducated customer care ...Airtel !!!... T.R.A.I pls help us !!!
          Everybody please listen to me
          i[censored] are facing any problems regarding any service provider just contact them twice and keep a note of the person you talk to if still problem exists just go to your nearest gallery and talk about the issue if you get no help get in touch with a senior person and discuss the problem with them just tell them if the problem is not solved you will stop ur connection no company in the world would like to lose its customers right so its that simple rather than talking on the phone for hours or registering a complaint against the company due to their employs mistake is not justified right so try this i have been using airtel for the last four years + 2 and half years my sis used it so i am very happy with it be a smart customer check out every advantages and disadvantages of a plan from every source you get and stay happy after all its ur money ask the dealer every thing about it if You dont understand any thing just use the net
          express your self
          guru

          Airtel — fraudulent cutting of talk time

          1. I Major Deepak Joshi had got my airtel prepaid
          cellphone recharged for Rs 500 on 13 Dec 08 at 09:52 Hrs . i was given a
          talk time value of Rs 443. My transaction id was[protected]. i had Rs 13
          balance in my acct and the total was Rs 456 .

          2. i was in mumbai and the last call i made was at 1330 hrs for a
          duration of 3 mins on 13 Dec 08 and afer that the balance was Rs 453.
          then after there was no call made by me and i only received a call at 1610
          hrs and the call lasted for 1 min. after i finished that call the balance
          displayed to me was RS 95 ONLY.

          3. I did not subscribe to any services of airtel and there is no reason
          for which my balance could have been deducted. i faced a lot of
          inconvinience and could not make important phone calls which has costed me
          dearly.

          4. i am continuously trying to contact your customer care however they
          are of no help and claim that your servers are down. pathetic services is
          the word used for airtel services. i wont ever use airtel again and wont
          even suggest anyone to use airtel

          5. i request you to kindly resolve my issue at the earliest
          6. the fraudelent cutting of talk time must be stopped to avoid
          in-convinience to customers.


          Major Deepak joshi
          INDIAN ARMY
          [protected]
          I am having a broadband connection from Airtel - Home 999 in Noida.
          As per this plan I can use unlimited internet @384 KBS for a month.

          In the month of February 2009, airtel has included an extra charge
          of Rs 199 (+ service Tax) in the name of some "DSL Usage Charge".
          When I looked into the details of the bill, it says that it's been charge
          for some "Gaming" service.

          I checked with customer care, and they told me that I have used some Game-On-Demand
          service on 2nd Feb 2009. I told them that I have no idea whatsoever about this
          service and there is not even a slightest possibility that I would have used
          this stupid service of Airtel.

          They have taken my complaint and I am waiting for this thing to be resolved this
          and revert the charges in my bill.

          This is pure from Airtel causing too much harrasment to customers.

          I request you all to please check your mobile/telephone bills from Airtel
          every month so that companies like these can not screw the customers like us.

          [protected]
          Manish
          I am having a broadband connection from Airtel - Home 999 in Noida.
          As per this plan I can use unlimited internet @384 KBS for a month.

          In the month of February 2009, airtel has included an extra charge
          of Rs 199 (+ service Tax) in the name of some "DSL Usage Charge".
          When I looked into the details of the bill, it says that it's been charge
          for some "Gaming" service.

          I checked with customer care, and they told me that I have used some Game-On-Demand
          service on 2nd Feb 2009. I told them that I have no idea whatsoever about this
          service and there is not even a slightest possibility that I would have used
          this stupid service of Airtel.

          They have taken my complaint and I am waiting for this thing to be resolved this
          and revert the charges in my bill.

          This is pure from Airtel causing too much harrasment to customers.

          I request you all to please check your mobile/telephone bills from Airtel
          every month so that companies like these can not screw the customers like us.

          4270989
          Manish

          Airtel Cheating people (not connecting) — Doing fraud business

          This time I have become victim of airtel fraudsters. I have been charged Rs.60 (four sms's in 3 months time) "for downloading animation from Airtel Live WAP" WHICH I NEVER DEED. I dont know on what basis they sent me this sms. First time I ignored this sms but after receiving this sms's four times I thought to call the customer care service people, but the way they chat with me it seemed that they are doing this things intentionally to generate the revenues for the company. Though the amount is small but if such tactics are being used on thousand or millions of people on regular basis then you can just imagine the growth in their revnues.

          Now the time has come to seriously think over this issue by telecom regulator and should seriously punish this type of companies.

          I am just writing this message to aware those people who have become victim like me to unite and fight for the wrong things done by the company.
          I Purchased a new Airtel Mobile Post paid Connection : [protected] on 18th Aug 2009.

          I beleive that there is Fraudulent activity against me from Airtel / Airtel reseller

          Some one from Airtel, The Person name was Ashok and I believe he was from Karshni Solution as it is written on receipt took my self attested documents and Rs500 against a new mobile connection: [protected]. In return they provided me receipts with fake number on it which either does not exist or no one answer these phone.

          The no. [protected] belongs to some one named Subhash as per the information provided by 121 Airtel customer care.

          I beleive that my documents are miss used, as no one returned my documents or Rs 500 and same phone number is active but with some one else.

          No apology for this misconduct by Airtel or their representatives. also they blocked my other no. i was calling them from.

          what are my options here, should i inform police, as i dont want some one on my door after couple of months creating scene as my documents are in wrong hands

          what are my options here?

          Rila
          Hi, i am hari hara sarma from thiruvanathaouram having airtel prepaid connection no .[protected] i lost my mobile 7/9/09 .i want to request the Airtel team to please block this Sim card.
          If any further process is there to issue the duplicate Sim card, pl. let me know.
          greetings: i already told about my request about my problem on the said number: [protected]. and i living here in philippines every six months i going to india because of my business but till yet this request not yet granted, to make ur company good and popular you also need to listen for ur subscribers complaint. for those officer in charge kindly do something so that my mobile airtel sim will work again,
          i agree with mr rajnish bodkhe complaint, I am also one of culprit of airtel mobile, i m trying to activate gprs setting on my mobile for that i had call on customer care number - they reply pls send sms on 52567-and write MO in capital latter, pls sending sms i haven’t received gprs service .

          And still i m not able to use gprs due to same, in this case at least customer care executive they should give callback to customer and ask whether the problem has been solve or they required assistance .
          I am having booster pack with validity of 90 days. I went for recharge but the gave me another booster pack and I did not know about all these boosters / enhacers crap etc. So I called customer service to take that money (rs 123) and transfer it to talk time but the customer service refuse to do that and cut the call immediately. Airtel sucks...
          MY SIM IS MISSING
          Sir,

          My name is Ranjith kumar using Airtel for last four years. On 14/12/2009 I went to a retailer for activating one month GPRS Pack facility to my number([protected]). He asked me to pay Rs.99 & I got sms from airtel ie., Recharge Successful with TransID:[protected]. Once I confirmed this paid amount to the retailer and went to home. After that I'm not received any settings or activation for GPRS on my mobile. I called to Customer care immediately, They said that In Airtel they wont have any pack for Rs.99 & GPRS pack is Rs.95. Then asked him then why should confirm me through SMS and for what purpose you are deducted. He said You are activated for Roaming Pack thats why. Suddenly I turn to the catalog and the Roaming Pack in Airtel is Rs.43. at there. I asked about it, Then he Sorry Sir, You will be contacted by our Senior officer within 24 hours.He will provide a resolution for your complaint I registered it now.
          I called again the Customer care after 24 hours, then ask about my issue they simply told me definitely your problem resolved by the next 24 hours. I called them third time thru my number they simply blocked my number to call the customer care. Bcoz whenever I try to contact the customer care, The recorded voice told that pls send SMS to 121 our customer support executive will call u. I called the Customer care again thru another Airtel number and they told my your compliant already in process, dont make call hereafter for customer care, we provide resolution within 24 hours.

          Till now I cant get any resolution from Airtel.

          The customer support from Airtel now days not satisfied & also different response from different executive.

          One said to me u go and ask ur retailer his amount will be refunded.
          Another one said ur activated with roaming pack.but the roaming pack value is Rs.43
          Another Said, Our higher officer provide you a resolution within 24 hrs.

          Let me know, How many days I want to wait for your resolution?


          Regards,

          Ranjit
          My name is Ranjith kumar([protected]). My problem solved by Airtel...
          respected sir,
          everyday i keep getting msgs saying free babes and gorgeous chicks on your mobile for free. i tried to deactivate the service but suddenly i was given a webpage and was charged 75 rupees for that. the webpage didnt even work properly.. this shows how cheap airtel company is.. the company is like it even steals the money a begger keeps for his living and adds to its income...
          hello mr kumar,

          this seems to be the way airtel makes profit - by activating services customers do not request and squeezing all their money. i experienced the same problem too.

          Airtel — Fraud/cheating

          Dear Sir,
          Sub: Fraud racket by suspected Airtel employees of corporate office in Malad Mumbai

          I Airtel subscriber of prepaid mobile no. [protected] would like to bring to your notice that a fraud and cheating racket is being run by suspected Airtel telecallers from your Malad corporate office at Interface.
          I say this on the basis of the fact that I have been a victim of one such fraud. One of your telecallers Mr. Hetal Jain called me from Airtel mobile no.[protected] on Friday 08/10/10 and explained to me about a certain Super lifetime scheme being offered by Airtel. When I showed interest he askeed me for my address so that he could send over the talk boy to collect the subscription fee of Rs.500/-.
          The next day I recieved another call from Airtel no. [protected] confirming my address and time of availability. The talkboy (Mr. Adnan Shaikh) came, collected the money and left after giving me a customer relationship form as a receipt. Since then nothing has happened and I've come to know from your helplines and galleries that I've been cheated.
          My only request to you is that please stop this racket (allegedly by company insiders) which being done in the name of Airtel by duping existing Airtel customers of money by offering false schemes. If not controlled this will bring a bad name to your company and henceforth people will lose faith in any scheme launched by the company.
          I request you to look into this racket and stop people from being cheated.

          Regards,

          Naseem Hussain Roshan.
          Airtel customer (Vikhroli)
          [protected]
          Airtel is a fraud company.

          Don't use airtel sim/net/phone connection/any product of airtel, they will charge you unnecessarily and they wont provide refund also.

          Don't belive them, I remind you again.

          If you have any of airtel products please change them immediately.

          Be Aware, its your money that they are charging for doing nothing and that money didn't come from sky, you have gained it by your hard work, ..etc..

          We have to dump them down, please join hands, since no one is asking they are doing like this.I don't know about other networks but please don't go for Airtel for anything.

          Airtel SUCKS.

          Please help me spread this information.

          Forward to all your contacts.

          If you/any of your friends/family members using airtel please tell them to change to another network as soon as possible.

          --
          Thanks & Regards,
          Dineshkumar J

          Airtel — Fraud Airtel Live Astrology

          Airtel Live Astrology is a fraud design. I dialed 5432146 to for direct astrology consultation. Some one picks the phone , and started predicting my future (without knowing my details !!!) , and when i questioned he started abusive and provocative languages !!!!!
          my self dipen m chheda me and my some friends using airtel sim we are fed up of cutting of balance everday kindly listen to our requst or we could expose it in news paper and you will pay very bad for this kindly take action or we are ready to take action against you fools

          and also activating servise without our permision o[censored]s and when we tell to refund they tell you had activat the servise so i requst you if you are fasing problem then complain to costamar care
          iam dipen chheda me and my some friends using airtel we are fed up of cutting of balance every day kindly listen to our requst or we would expose it in news paper and you will pay very bad for this kindly take action or we ready to take action against you fools my mobile no [protected] & [protected]
          Yes I surely agree that airtel is fraud company. I am using airtel many years. But now they are cheating with customers. They are activating services directly without any knowledge about customer. And when we are calling to customer care they are saying that you started services, they always bleming on customer, they not accept that machine can make mistake. From may days they are charging daily 1 rupees and when i asked why they charged, they are saying this or that service activated, even i told them to stop service, next day new services starting automaticaly. I have free sms scheme, even they are charging for sms. So this is not a way to earn money. Its all fraud.

          I want to say that, if they activate services without knowledge of customer, please see this example.

          If they activate services without knowledge of customer

          for eg.

          100 customer they started services and charged Rs. 10 per customer

          So, Rs. 1000 they earned., if any customer like us have knowledge and calls to customer care and we get balance back, so how many ratio.

          around 5 % customer gets money back.
          Even they earns Rs. 950 and it is one time.

          after month it also renews automaticaly. so monthly income they generating by fraud.

          And last who is going to check personaly balance daily basis. Some customer don't have idea about their balance.

          And when we calls to customer care, after some try they are stops calls to customer care.

          so from where we can get answer for deduction??????????/

          so please airtel company or such type of company have to know about customer problem. and try to stop this type of fraud.

          Name- vinod Thorve (Vadodara gujarat)
          M- [protected]

          AirTel — FRAUD AND CHEATING

          I (VAGHELA DHAVAL N) WANT TO SUBMIT THE COMPLAINT AGAINST AIRTEL MOBILE COMPANY.ON 14TH MAY 2011 I RECEIVED A MESSAGE FROM COMPANY THAT YOU WILL GET FREE 6 GB INTERNET ON RECHARGE WITH 98 RS WITH 1 MONTH.BUT I GET ONLY 4 GB BY RECHARGE ON THE SAME DAY AND THAT OFFER VALID WAS 18TH MAY.AND CUSTERMER CARE GAVE IRREGULAR REPLAY.
          MY MOBILE NO IS [protected].SO SOLVE MY PROBLEM.
          am prem kumar seeking my balance in my air tel no [protected].
          i got a gprs enable phone usually i use this number for internet to my laptop, after 1 week i got a massage from air tel that 5rs as deducted from your account for live games. like this 3 times means 15rs has been deducted in my account. i completed the customer care so he said there is a live game activated in your phone so the amount had been deducted. & i said to the concern person i usually use this connection for internet, if i required means i can play from my laptop, why i can use live games. & i said past is past. deactivate all live game. i dint want any activation in my number. & i said no more message send to my numbers. he said sir you have to send DND TO 1909 ( some thing like this number).. than i got a replay check the number and resend. then i drop to resend. & after 2to 3 days i called customer care to deactive live games, he answered live games has deactived in this number. & i filled balanced in my account..
          after 1 week evening hour i got a another message that informing 15 rs has deducted from your account for air tel live. suddenly i called 121 & informed matter on 3 June 2011 they register the complaint,
          complaint no ;-COVWC [protected] FOR ACCOUNT INFORMATION.
          & they said on 7 June 2011 you will receive call or message informing the details. so i called on 7 june, in lunch hours, they said the information has passed you to morning hour only. & said on 2 june @ 3;20 form ur phone air tel live has been active d. & i said i dint know what is the use of airtel live i want my money i account. they said there is no way to deposit 15 rs. if you have any clarification come to our office @ begum pet Hyderabad. said by lady DON from AIR TEL his name is VIJAYA KUMARI.

          RESPECTED SIR
          THIS AMOUNT BIG FOR U BUT THIS AMOUNT IS LOT FOR ME. YOU AIRTEL SUCKING MONEY THROUGH LIVE GAME, AIR TEL LIVE ETC ETC... CATCHING AND MAKE PROFITING MONEY IS NOT SUCH A WAY & ITS NOT FAIR. AM INFORMING YOU NOT TO ADD BALANCE IN MY ACCOUNT. DON'T DO LIKE THIS TO ANY ONE. THAT'S ALL
          Airtel indulges in innumerable frauds. It is surprising that This company has remained out of the scam news that has involved other telecom companies. It is doing routine frauds. For example, I deleted 'Downloads of Games' from my mobile for which I am using Airtel service. These rascals sent me a message saying You have been charged Rs.10/- for down loading games, at such and such speed, etc. Another fraud was, a message saying Airtel (or some fraudulent fake astrologer marketing his foul services to phone subscribers) is happy I have subscribed to their Astrology services. I never believe in Astrology even if I pretend to do so, in order to keep company of so many who believe, nor do I plan my daily routine, looking at astrological "forecasts" since I use my own brains and some guidance from knwledgeable people. The astrologer who is supposedly using Airtel is likely to be just a fictitious entity standing for Airtel itself, ign which must be using a huge book of astrological forecasts filled with nonsense to suit different customers, and it must be using this and innumerable other frauds in order to increase its revenue and share price, and then go on to buy the country itself, and perhaps one day sell it to a foreign power. Commercial greed has exceeded all limits and has attained criminal levels, but our democratic government being a total sham, with all its wings being filled with rogues indulging in self aggrandizement, through corruption by misuse of office, we Indians have no recourse for justice. TRAI IS SUPPOSED TO BE REGULATING AIRTEL AND OTHER TELECOM SERVICE PROVIDERS, BUT PERHAPS IT IS ITSELF GETTING A LOT OF BRIBE, SO THAT THE WRONG DOINGS OF THESE COS. ARE MOUNTING AGAINST THE PUBLIC.
          my no [protected] prepaid service I have internet service useed and recharge Rs 98 voucher bt why cut my mony two time without any information. Rs 96 and Rs 109. I have comlaint to customer care center ref nub is CBDCC[protected] and [protected] and told me till 17/8 2011 give you information why cut your mony. Till now no any information and no return my mony in my account. what are the reson. How can i use the airtel safe service . Kuldip Singh
          The problem is, in India, most of the industrialists, which includes telecom businessmen, are traditional Mithaiwalas. They nowadays go for business management graduation, but it will take a long, long time for these people to get really professional and do ethical business -- right now, professionalism is a pseudo which is used to do unethical business and make mounains of money, and stash much of it in foreign safe havens, to evade the tax and other laws of the land. That is easy enough since the customers are unwary, gullible, schooled but not really educated mostly to tell wheat from the chaff and can be easily mulcted by "professionally" done frauds (especially using deliberately rigged software embedded in the phones) and scams executed with politicians' and bureaucrats' collusion since the bribe culture has submerged ancient Indian Vedic ehics and pushed them down to the fathomless depths. Do you believe that the much talked about Lok Pal institution will really go to reduce even one per cent of the corruption that is increasingly tearing apart the very fabric of our nation and society ?
          Hi my name Kuldip Singh. I have used airtel first time pre paid Number [protected]. but two time cut my money without any information rs 92 an Rs 109 within under 2 days i have comlaint CC but not give me setfied awnsering. So very bad experience with airtel ther cut money fraud airtel with me.
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            Surendra Singh Parihar
            from Indore, Madhya Pradesh
            Feb 5, 2008
            Resolved
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            Resolved

            Sir/Madam,

            1. I hereby submit the following for your kind perusal and necessary action please.
            2. Here are some of the names from whom I get contacted and asked them about my e-re-charge of Rs 111/- My mobile No [protected] of Bilaspur Chhattisgarh.
            [a] 29/1 Mr Amit Sharma at 1359h
            [b] 29/1 Mr Mukesh Vishwakarma 1725h
            [c] 30/1 Mr Ashish at 1345h
            [d] 30/1 Mr No name has been given when asked at 2000h. However, complaint number given as[protected] and said that your balance will be confirmed by 01 Feb 2008.

            I have e-re-charged of Rs 111/- on 16 Jan 2008 and when I saw the balance which has not been reflected, I contacted the above named reference but to my surprise they only assurred me but neither given me my balance nor they have taken cognizance to get it activated, which shows their lackadaisical attitude with the customer.
            It is also submitted that till date no confirmation on my balance is given and bound me to take up the case in the knowledge of higher authority of Airtel. Previously also I have made my complaint which is still held in abeyance, the cause is not known.
            May I be now acquainted with the balance of my e-recharge and get me all the details forthwith.
            If the case is held in abeyance then I am certainly to be compensated for the delay of Airtel administration, otherwise I will have to consult the consumer forum. If the problems still persists I will be forced to unsubscribed the airtel.
            Airtel is always broadcasting of good service through TV ad etc whereas there are many victims like me facing the difficulty to get the balance. Your customer care staff be counselled for the irresponsible behaviour and not giving me the identity which requires your clarification immediately. I submit my complaints for your perusal and early reply please. Confirm me on my mobile given followed in email.
            With regards,
            Surendra Singh Parihar
            Aug 13, 2020
            Complaint marked as Resolved 
            I am a subscriber of Bharti AirTel for last 3 to 4 years. My Airtel number is [protected] (Using this SIM for last one year). I`m happy with your service in the past.

            I had made a wrong e-recharge for Rs440/- on mobile no. [protected] instead of [protected] on 14.11.2008, around 1.10PM TXID: 48265928. Since friday (14th Nov) my retail shop person trying to retrieve the amount from the SIM-[protected] (which we made it wrong) through his distributor & also through your airtel personnel. Then we came to know that the no. which we had made wrong recharge is not yet activated and your personnel informed that your system facing problem for retrieving money from deactivated SIM. Onething I could`t understand how your system accepting recharge for the SIM card which is not yet activated.

            On 17th Nov-08, I personally had a talk with ur customer care person to sort the problem (ref no.[protected]). As advised by your customer care person, I went to airtel office, Alkapuri, Vadodara on 18th Nov-08 around 7PM. Your personnel had informed that the problem can be sorted out only through retail shop person/distributor. I`m very disappointed with the kind of answer & service provided by the Airtel.

            Please take up this issue at top priority. Appreciate your prompt response and action.

            Airtel — no balance after recharge

            i hav recharged my mob. of topup 60 from other city...my no. is of raipur. i got 0.00 balance after recharge of RS. 60 . can u tell me is there any scheme that has been automatically activated or i should forget my 60 rupees.

            i hope u will reply me at my mail. i am not interested in giving my no..
            I HAVE A AIRTEL EASY CHARGE SIMCARD I WANT STATETMENT DELLY

            AirTel — e-recharge

            i have done a recharge of 59 rs from my internet banking option of ICICI bank to my mobile number [protected] from mysore karnatka .
            but the amount have been deducted from my bank account but i still havent recived rechare on my mobile number .
            kindly refund my amount to my bank account or do a recharge for same amount as soon as possible

            thanks and regards
            amit kumar yadav
            [protected]
            mysore karnataka
            Dear Amit,

            We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

            Regards,
            ICICI Customer Service Team.
            i am having pre paid air tell last 4years on 23rdiwant recharge i asked agent he informed now u are getting full talk time on 222 rs morning also he has put they got full talk time when he has put on my no i got onlt one month validity before putting i have asked also regarding validity
            i dont required 222rs in one month what can i do in this regard
            ph no [protected]
            transfer id [protected]

            Airtel Prepaid — e-Recharge

            Hello,

            I am Pratul from pune using airtel Prepaid my number is : [protected], I have done e-recharge for Rs.150/- on 10-March-2010. before e-recharge my balance was Rs.4./- but after e-recharge I got the message from the alert that recharge successfully.

            However when I tried to call, it is telling me that no sufficient.

            Now when I'm trying to contact Airtel it is not allowing to call even on free line too.

            This is ridiculous...

            Please help me ..

            Thanks
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              Prakash sharan
              from Bengaluru, Karnataka
              Feb 4, 2008
              Resolved
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              Resolved

              I woukld like to share my experiance of cheating and fraud by Airtel on my bank's account.
              I am having a corporate mobile connection by airtel. I noticed in dec 2007 there was an ECS payment from one of my bank's account for my monthly bill which i had paid already. while enquiring about this ECS payment 121 could not give me any clarification and could not come back at all. After several try they could reply that there was a mistake from there side and they have deactivated the ECS. Actually i had made couple of monthly bill payment earlier by this bank's debit card and this way they could get my account's detail. After several request they could not provide any evidance for ECS payment confirmation by me which eventually they claim for.
              Again there is a ECS payment from the same account in the month feb 2008 for the bill which i have already paid. This way i am paying double than the actual bill. This time 121 has declined to take the complain and adviced of the records that they will marke complain status as closed without any rectification as they have done earlier.
              Aug 13, 2020
              Complaint marked as Resolved 

              Airtel/Post Paid connection — Poor Services and haressments

              Date: 04.11.07

              To : Mr Pulkit Chadha, Air Tel

              From : P S Rao , General Manager, Lanco Infratech Limited, Gurgoan.

              Sub: Poor Service response and Signal problems .

              AA. Poor Services.

              01. I have shifted to New Delhi in the Month of March/April’07

              02. During this period I have taken two additional post paid Air Tel numbers for my son and wife.

              03. Subsequently my son has shifted to VIT, Vellore, Chennai where in I have taken New Air Tel prepaid connection their with Mob [protected].

              04. When I wanted to surrender my son Mob number I have made not less than 10 calls and this process took 10 days.

              05. Recently I got BSNL land line where in I have taken Broad Band. BSNL has offered the Mob SIM as complementary for the land lime with out rental , activation charges. So I took this connection with Mob [protected].

              06. For surrendering/ blocking my Air Tel connection Mob [protected] when I was at Mumbai I called Customer care number 121 I was tolled that I have to call Delhi number. When I called your Delhi number after the process some body comes on line and tells that that is not the corned department I have to call again, when I request him to connect he will say yes but it will get disconnected. It happened four times.

              07. Subsequently after reaching Delhi I called your 121. This time again some body tells that there is a different number for this.

              08. When I called this number your representative says that he can not take my request since I am calling from corporate number and advised me to call from PCO.

              09. Again next day when called your representative informed that your systems are busy in updating and my request have been forwarded it will be disconnected approximately four Hours time.

              10. After four days the situation is at squire one. Nothing has been done on this.

              11. Subsequently I have requested my administration dept to help me in this regard.

              12. After sending the numbers of mails by my adm dept this process has been completed.

              13. This whole process took 10 days.

              BB. Signal and SMS Massage problems.

              01. On 30.10.07 at 3.30 PM I have reached Mangalore Air Port where in I could see number of Air Tel boards. But unfortunately I could not get the Signals.

              02. This was continued even after my arrival at Hotel Mothi Mehal which is located in the Hart of the Mangalore City.

              03. After I turned off/on my Mob, I have started getting the signals.

              04. Since than SMS massages from my Mob was blocked.

              05. On 02.11.07 night 12.30 AM when I have landed at Delhi Air Port I could send/receive the massages from my wife’s MTNL Mob.

              Summary: From the above I feel that Air Tel might be having the hidden policy to harass the customers who wants to use other than Air Tel, by doing that Air Tel wants to discrage the customers so that they will remain with them and make money out of it.

              I personally fell that their should be some professionalism in any business/field and it should be help full to the customers up to the reasonable extant where in Organization can grow in volumetric and also gain the image, instead of that if the organization wants to continue the way thing are happing I feel something wrong some where which needs correction.

              By writing this mail by spending my valuable time is that, if these mistakes are happening due the deficiencies in the system or with out management notice it will get corrected, by doing so I hope number customers will be out of the Air Tel suffers list mentally which can not be compared with money.

              At the end I would like say one thing which I strongly believe “If every Body thinks what life is. What for one has to make the money? I feel that making money is not the issue but definitely how we make the money is the only issue “

              I hope you can understand my feeling and take care of the above shortcoming, especially SMS Massages from my Air Tel number to my MTNL mob number and also from any mob.

              and Regards,

              Your well Wisher



              P Samba Siva Rao

              Airtel/Post Paid connection — Blocking of SMS facility

              Date: 04.11.07

              To : Mr Mayank Dhiman, Air Tel

              From : P S Rao , General Manager, Lanco Infratech Limited, Gurgoan.

              Sub: Non transmittal of SMS massages. Signal problems and Poor Service response.

              01. I am using Air Tel Mob [protected] provided by the company under the corporate group connection.

              02. I have MTNL Mob. [protected]. My wife is using this and we are staying at Dwaraka, N D Mostly this being used for SMS Massages.

              03. When I was at Gurgoan office SMS Massages were transmitting between these two numbers. On 30.10.07 to 02.11.07 I was at Mumbai, Mangalore, Bangalore and Chennai. During this period SMS Massages were not getting transmitted between these numbers.

              04. I have taken up the matter with GGM MTNL where in I have got the conformation that there is no problem at their end and Massages were blocked by Air Tel.

              05. Subsequently I spoke to your service center 121 on 02.11.07 when I was at Vellor, Chennai. At 12.25 PM on 02.11.07 I have been given the reference number as[protected] saying that “ we hope that you are satisfied with the resolution provided for your request “.

              06. I was at Chennai till 03.11.07 up to 10 PM this problem have not been addressed.

              07. I hope you can understand my problem and get it resolved immediately.

              Regards,

              P S Rao,

              pss,[protected]@lancogroup.com

              Airtel/Post Paid connection — fraud

              Hi all,

              This is to bring into the concern of the ghigher atourities of AIRTEL Mobile connections, that the customers are being tortured by their re[presentatives on continual basis.15 days back I took a post paid corporate connection and the representative told me that i will be charged only 280 rental and 1re/STD call and landline, all local mobile calls will be free upto 500 calls per month.But when I saw daily increment in the billable amount I was surprised.I tried to talk to the representatives at121 but after dialing this number 20-30 times when I got to talk to any one rep, they are nill and when they transfer the call to their supervisors they hang up the phone on me.It has happened approx.20 times, one day when my sister called them up they used abusive language, which is really disgusting, this should be taken into account or I will do something serious about it

              Airtel India postpaid connection — SMS fecility is not working

              sir, i am having post paid connection([protected]).there was a problem with my airtel connection in sms. i can't send sms from mine. but messages are comming.
              initially i thought that the problem will be over automatically after some time. but nothing happened and i called 121 on 30th october and explained my problems. The customer care person asked me to check all the message settings in my hand set. i took atmost care in verifying all the settings related to messages and found that all the parameters are very well marching with the customer care person. the reference number for my compliant on 30th october is[protected].
              i waited for something to be done to my connection by the airtel people . again they did nothing.
              so i contacted the customer care person again and explained the story. he told that before 3rd of november it will be rectified.i got a sms from airtel stating the same and the compliant number for this is 19025418.
              later i got a call from the application specialist of airtel and they told that they will be sending a test sms to me and asked me to reply for that to identify whether i am able to send sms from my set.
              but they never stick to their words.
              till now i have not received any test sms from them.
              today morning i called 121. the person told that the due to system error they can't entertain my complaint and asked me to call again aftet 1 hour. luckly i got a complaint number for this time also.it is[protected].
              still the problem exists and i am not able to send sms from my connection.
              regards,
              Jayakumar.a

              Airtel Postpaid — Complaint regarding fraud

              Dear Sir,

              I would like to inform you that, I requested for disconnection of my airtel postpaid connection( No- [protected], Customer ID[protected] on 4th March 2009, with complaint no. 20920961, & I was told to clear all dues for disconnection first & no to make any call for successful disconnection, hence after my billing cycle of 9th March, I paid total due amountof Rs. 218/- on 11 March 09, through net banking.
              I never maid any call after 9th march 2009.

              My connection got disconnected successfully, But this month (April) I have received a bill of Amount Rs. 5818.72, Bill No[protected]
              As per bill all calls has been made during 15-16 th March 2009 on following Nos.

              1. [protected]
              2.[protected]
              3.[protected]
              4.[protected]

              But, I never maid any call after 9th march 2009 & I also never requested to activate ISD Service on my post paid connecton & I also do not have any kind of relation with above mentioned 4 contact numbers.
              This seems fraud done with me by any Airtel Employee. Please investigate about this matter, & suggest necessary action. I never could expecte such kind of fraud with me by Airtel like reputed company.

              --
              Regards,
              Dinesh Singh Kushawaha
              [M]- [protected]
              Go to TRAI (www.trai.go.in) and Ombudsmen ([protected]@bharti.in)
              Airtel Mobile

              This is with regards to my earlier mail sent to you regarding activation of my Sim card (refer below) sold by Mr. Ramchandra P (Sales Executive) to me in the first week of july 09. As i was promised by Mr. Ramchandra that my card will get activated in 2-3 days, i had disconnected my earlier sim card mobile which i was using for my business use and suppose to transfer it in my new airtel no. but due to non-activation i have lost my contacts and bearing loss due to your services given.Secondly i have got the airtel bill wchich has been sent to be without any use.

              Till date the no. is not activated and after several followups with Mr. Ramchandra, i have now decided to log a complaint in the consumer court against this. Kindly instruct the concerned to refund my amount of Rs.250/- also.

              Treat this as my first notice.

              Regards

              Anand Pai
              [protected]
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                M
                Manikandan
                Feb 4, 2008
                Resolved
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                Resolved

                Dear Sir,

                I am having Airtel Landline and broadband connection. Since, i have to travel Uk for six months i thought of placing my broadband in safe custody (300 Rs per month) and customer service told me that I need to pay 300 for safe custody and call charges for my landline phone. I agreed and gave the cheque to my father before I left the country.

                When My father went to Airtel relationship centre, they told him that we need to pay 300 for safe custody and 550 for the monthly plan for telephone???

                When i am already in 850 Plan and in that i have just submitted my broadband for safe custody, why should i need to change my telephone plan?

                Customer care told that I need to pay 300 and only the outgoing call charges for my landline. relationship centre is saying a different story.. On a whole, Airtel is trying to make customers unhappy.

                Why should I need to pay 300 + 550 + call charges, when i am not using my broadband.. This is ridiculous.

                I have sent mails to customer care, Nodal officers, Appellate officers, but no response from any of them. Even, I tried calling the nodal managers and appellete managers, of course they wont pick the calls.

                Regards
                Manikandan
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  satheesh srinivasan
                  from Ahmedabad, Gujarat
                  Feb 4, 2008
                  Resolved
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                  Resolved

                  I activated airtel live on saturday but without downloading anything i was deducted 15 INR.And also iam unable to talk to coustomer care executive.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  May 31, 2016
                  dilip12's response
                  My previous sim card does not work.
                  SIM number is :[protected]-53S
                  Please check and activate my SIM.

                  Prepaid connection — unsatisfactory services

                  dear sir

                  i have got a prepaid connection on the name of HEMANT KAUSHIK services had barred for last 10 days i have already sumitted my ID .

                  rgds
                  hemant kaushik

                  Airtel Prepaid — net on phone activation

                  dear sirmadam
                  i am getting problem with connection with net on phone activation......my no. is [protected].

                  please take care of my complaint......and plase start my net on phone facility.....

                  thanking you.....
                  Sir
                  I try last 8-10 days to activate GPRS on My Mobile N70 Mobile Number [protected] . i send SMS GPRSACT to 511 but After each Four hours i do not rceieve Confirmation SMS From Airtel .
                  When I talk with Airtel Prepaid Customer Care Service Center , the executive do not help carefully and say send again SMS to 511 and Wait for Four Hours , I do Same but No result , i receieved poor service from you
                  Please Activate GPRS On [protected] i send SMS GPRSACT to 511 on 26/02/2008 at 1:21:20 pm
                  Sir
                  I try last 8-10 days to activate GPRS on My Mobile N70 Mobile Number [protected] . i send SMS GPRSACT to 511 but After each Four hours i do not rceieve Confirmation SMS From Airtel .
                  When I talk with Airtel Prepaid Customer Care Service Center , the executive do not help carefully and say send again SMS to 511 and Wait for Four Hours , I do Same but No result , i receieved poor service from you
                  Please Activate GPRS On [protected] i send SMS GPRSACT to 511 on 26/02/2008 at 1:21:20 pm
                  I visited the Airtel center in Gandhi Bazaar, Basavanagudi,
                  Bangalore today[protected] and wanted to know the different
                  options under prepaid and requested for prepaid tariff but they
                  were not able to provide me the same. Even they could not give
                  me the cotact ph. no. of Airtel so that i could directlly contact
                  them to know different options available. Can you help me to send this mail to Airtel and mail me details. Thanking you,
                  T.S.Nagarajan

                  Airtel Prepaid Connection — Customer Care and Airtel Service

                  I have activated my GPRS service. But i was unable to access it so i called up customer care he launched my complaint as its a technical problem from there side, he said it wud be resolved in 2 hrs but as usual it was not. Again on next day other cutomer care launch a complaint regarding the same but it was not solved. And everyday this AIRTEL SERVICE charge me for GPRS ... the problem from AIRTEL SIDE.

                  CUTOMER CARE ONLY DON'T KNOW WHAT ARE THE DIFFERENT SERVICE PROVIDED BY AIRTEL.
                  ITS SUCKS..
                  I[censored] CALLING TO CUTOMER CARE, THEY WUD LISTEN TO U FOR 10-15 AND IF THEY ARE ABLE TO RESOLVE UR QUIRE THEY WUD DISCONNECT THE PHONE. SAME WUD BE REPEAT 10 TIME.

                  AIRTEL SUCKS
                  AIRTEL CUSTOMER CARE SUCKS...

                  Airtel — poor services of gprs

                  I HAV STARTED THE CONNECTION OF AIRTEL HAVING NUMBER [protected] FOR INTERNET, I AM TRYING TO DOWNLOAD YAHOO MESSENGER FROM LAST DAYS BUT MY ALL ATTEMTS WERE FAILED DUE TO LOW SPEED, IT WAS VERY DIFFICULT TO ME TO USE THIS CONNECTION.FROM MY NUMBER WHICH IS WITHOUT VOICE I CAN NOT CALL OR SEND SMS TO 121.FIRSTLY I HAV TO ARRANGE ANOTHER NUMBER OF AIRTEL TO CALL 121, BT THAY PEOPLE DONOT GIVE GUD RESPONSE. PLEASE HELP ME

                  Airtel — Invalid deduction of downloading Charge in Airtel Live

                  On 11.04.08 I had tried to download 20-20 game using Airtel Live / Game Menu, Game Cost is Rs.50/-, I selected download option, but downloading failed, i.e. Airtle Network fails to transmit the data(Game) to my Mobile, subsequently again I had tried again same result. I had checked my pre-paid A/c. and surprised to find that Rs. 100/- was debited from A/c.

                  I had contacted their Customer Care several times by SMS & calling ( My Complaint No. registered with them is[protected] as they inform by Phone), requested to provide the game for which they had deducted amount and credit the remaining Rs.50/- to my A/c. if it is not possible for them, then they may credit Rs.100/- which had they deducted without the actually providing the service, downloading charge is Rs.50/- i.e. transmission charge, not the downloading Menu selection charge. In my case 0% percent game was transmitted to my Mobile. As such this deduction of Rs.100/- from my A/c. Airtel pre-paid Balance) is their system err or their deliberate cheating. Till now they had not resolved my complaint.

                  In is connection I would like to add that Mobile Set is Sony Ericsson K700i & my mobile No. is [protected].

                  In view of above I request to forward my voice to proper Authority and this type of system err or their deliberate cheating can prevented to other users and I will get justice in the matter.

                  Airtel Prepaid — no customer care and bad service

                  I am a customer of Airtel prepaid. My address is NTPC Kahalgaon, Bhagalpur. I am using airtel since October'07 in Bihar. Sometimes back i was facing GPRS problem. I tried the GPRS helpdesk of customer care but nobody picked the phone and i was told to send my problem on 121 via message, that too in only 150 letters. Rather than entertaining my problem seriously they kept sending me the GPRS settings. And one day luckily a person on customer care picked the phone. But rather than solving the problem he told me to check the settings and then too many rubbish ideas. That problem was for one week and it automatically got over. But now i am facing outgoing problem from my mobile. The message comes 'all the lines are busy'. Again i tried to contact airtel but the same thing. Then i send the message on 121. The reply came this problem will be over in 6 hours.But since 19th april'08 it's not.

                  Airtel Prepaid — Bad Airtel Prepaid Service and customer service

                  I am using Airtel Prepaid Service since last 3 years.I was quite happy
                  with the service provided by Airtel and thats why I use to tell others
                  also to use the same service. But since last year the quality of service
                  provided has been degraded badly.Customer care don t bother to listen to
                  customer. They are, there only for name shake.When its time to activate
                  any kind of service, that they do it sometimes without any request from
                  a customer n when customers come to know about it and asks to deactivate
                  such service, these people keep them on hold, tells customer that it will
                  be deactivated with in 48 hours or they ask to send some kind of sms to
                  a number etc.. But even after 48 hours service remains activated.
                  And when customer gives call again for the same, customer is told that
                  service has been deactivated, but in-fact it has not been.Or customer is
                  kept on hold for long time without any response if customers complaints
                  number of times.Its we the customer who suffer because of this stuff. We
                  get your service for convenience but its the inconvenience which we get
                  most of the time. When we go to relation center they ask us to call
                  customer care, when we call them they keep us on oxygen of 48 hours or
                  ask us to call again.
                  Since March 2008, some kind of service has been activated on my no-, I am receiving some volatile messages atleast 4 times
                  daily and I m being charged for those messages. I have given a complaint
                  to customer care. For the first time I have been asked to send sms to
                  some no, it didn t work. Than again when I gave call, I have been asked
                  to wait for 48 hours.I did that, and got message from airtel that
                  service has been deactivated, but infact it has not been deactivated
                  yet, still I am receiving those volatile messages.
                  I have already changed my card twice because of such kind of services
                  which these people don t deactivate and I have to bear the monetary
                  loss. Again same thing is being repeated, every time I can t keep on
                  changing my card.
                  Airtel cheating customers
                  I am using Airtel prepaid card. On April 10, 2008 I received daily one SMS from Number 529061.I just opened SMS immediately 1 Rs deducted from my account .


                  Immediately I called customer care 121 and asked about this stupid thing, they said this service will be activated if we open the SMS. And to unsubscribe this service we have to call the same number from which the SMS sent. I didn’t want to do it from my side .So I logged complaint. Two days on Apr 13 around 5:05 PM the service has been deactivated after I called customer care and asked about it, though the money not been credited to my account. Again I called customer care (121) they logged complaint and it is expected to be solved on Apr 17th end of the day. But I was not convinced so I asked call centre executive for customer care email id. He given me the Airtel web site and asked me search, finally that call terminated by him.

                  I am going to wait till May 17th.If it is not solved I want to take this issue legally. If any one knows how to approach the things further please tell me.

                  Airtel prepaid mobile — Cust.care unsatisfactory service

                  I sent sms MO to 121 for settings of GPRS & MMSsettings for my mob. no. [protected], but got sms:"Your Samsung SGH-N500 does'nt support automatic configuration of services.Call 121, from where no cust. care rep.was cotactable.
                  Presently I am using theSIM in Nokia 3110C, which is GPRS enabled.Pl. send my settings soon.
                  Bimal Kishore,
                  Gurhatta, PATNA.
                  Airtel guy has called me and asked to recharge with Rs 110, and told me that you will get same plan and service will be continued for oneyear and you will get Rs 98 talktime on this recharge. When I did the same, I got the talktime only for Rs 10/- and service validity only for 15 days. This is purely a "LOOTMAR" from airtel. And no body is available for complaint, on No 121 there is no option to talk anybody
                  Who will take care of this ? who will stop this ?

                  Airtel Prepaid — Charging of outgoing calls/ GPRS charges.

                  1. I am a postpaid customer from Haryana. I have noticed the outgoing calls are charged by airtel from the time ring starts passing and not from the time it is being picked up. Is company right in doing so? I think no other service provider is doing it.
                  2. I subscibed for daily GPRS on 21 Aug 08 at 2017 hrs and sent a request for deactivation of service 1950 hrs. The confimation was received at 1953 hrs for deactivation, but still I was charged for 2 days o[censored]sage, again a wrong practice.

                  Plz clarify.

                  Partham Kumar

                  Airtel — Internet connection, out going calls, unable to contact costomer care executive

                  sir,
                  I purchased an airtel sim having following details:
                  mobile no: [protected]
                  I recharged it with life time voucher and requested for internet connection. Even after about one month of requesting for Internet connection, till now it has not been given by the company. And now all the outgoing calls have been stopped, although having more than Rs 300=00 in my account. I am also unable contact with the customer care executive because whenever i do so there is a computerised voice response and the call ends without contacting the executive.
                  I request Airtel officers to take actions as soon as possible and help me out. I have been using Airtel for a long time but I have never faced such problem. I hope Airtel would certainly help me out.

                  Yours sincerely,
                  Kumar Amitabh
                  sir,
                  my mobile no. is [protected] & there is no facilities aviable even on doing divert on airtel mobile so kindly activate call diverting facilities . we did comlaint several times on customer care but no any responsible result given by customer care . if you are unable to activate this facilites i will do some through consumer forum within 48 hours so plz do the needful...jitendra sagar mp

                  Airtel/prepaid mobile — No customer care

                  Sie no one listens to the customer of airtel, my mobile no is [protected] the airtel poeple are deducting the amount without any infromation.without using any service a message comes"thank you for downloading a sum of Rs 35/- will be deducted". Without any information caller tunes are added and sum is deducted. Jain phrases are sent without any information and also " i am not a Jaini" and amount are deducted.This is pure extortion, Robbery, Will any one listen to us problem. No one speaks on customer care. only recorded messages are heard. Please do some thing.This is not business. regards "psahay"

                  Airtel prepaid mobile service — Unsolicited sms

                  I am receiving lots o[censored]nwanted SMS from airtail service provider. Iam now tired to delete everyday all these SMS. i want this must stop immidiately.
                  Dr tarun Banerjee
                  Brahmand Annex
                  THANE

                  Airtel Prepaid Services — Invalid Charges applied

                  I have a Airtel lifetime prepaid connection. Because of the bad signal strength in my area i discontinued using the card. I had the missed call service activated on my number however i got it deactivated thrice. I am still getting billed for some missed call alert service and the balance getting deducted despite the number not being in use. I also tried calling the customer support but they don't know the reason for the deductions.
                  Dear sir,
                  i am getting problem with connection with net on phone activation...my no. is [protected].

                  please take care of my complaint...and plase start my net on phone facility...

                  thank you in Advance...

                  Airtel Pre-Paid Card — Monthly deduction for chats without subscription

                  This has reference to my mobile number [protected]. It has been noticed that an amount of INR 30/- is getting deducted from my pre-paid account every month towards chat related services, which I have not subscribed for. I have on numerous ocassions informed Airtel customer care to unsubscribe the same & get me the refund which I deserve, but my issue still remains unresolved.

                  With concern,

                  Alok Kumar Deb
                  IAS, Retd.

                  Airtel — Poor Customer Service and GPRS

                  I have never experienced such a poor quality of customer service. customer care executive hangs up the call, if they don't have solutions. they give all stupid ways. i needed manual settings for my ASUS P527 mobile phone but they don't know the settings. instead they took my complaint and ended call.. the problem still persists. VODAFONE is 100 times better in customer service then AIRTEL. i also have the customer complaint no[protected]. they told me to call[protected] to get connected to GPRS department. i tried 9times but never connected.. AIRTEL is EXTREMELY POOR, BAD in customer satisfaction.

                  Airtel Prepaid — Poor GPRS service

                  Dear sir,

                  My mobile no is [protected]

                  GPRS service has become worst service . It is infact pathetic. In fact had good good speed, however this time around when i activated by GPRS, it is giving the worst speed. ONLY 2KBper sec. Which is horrible. I use to get a speed for more 12KBper sec.

                  Pls look in to the matter and resolve this issue. My place where i stay has a good network of airtel. There is no prob with the network, there is other prb. Kindly look into it and revert back to me.

                  Thanks & Regards
                  StinSon Stephen
                  [protected]

                  postpaid — I Want to speak to Customer care Excicutive

                  Dear

                  What is this we cannot speak to your CustoMER what Rabisss

                  If we Toll free no 111 we cannot speak


                  U people sending bill by Email with poss word what rabisssssssss.
                  my bill is rong sms other charges at 1 message in 30 rupees. please answer me
                  Please deactivate the various service messages / ringtone messages / airtel recharge messages sent through my mobile no,[protected] immediately.

                  Airtel Prepaid — Without help to customer

                  Respected sir,

                  May I Sujit Talukdar, an Account holder of Your wellknown company, last 29/12/2008 I could not connected NOP connection on my phone. Though I note the prob to customercare but They did not help me, but still now NOP charges are deducting from my account. and also they also discunnect to customer care line.how will I connect NOP connection?
                  Current balance is Rs.800.00, My address B.B.Colony, Nayasarai, Kuntighat, Pin-712513
                  my connection number-[protected].

                  If you help me other wise I will discunnect your Airtel cunnection.
                  Thanking you,
                  Suit Talukdar
                  Date-31/12/2008
                  =
                  the customer service is so worst.
                  my mobile no [protected] .
                  my mobile balance Dr. by any recion i complaint in your coustomer care
                  but no response.

                  do need full

                  manoj garg

                  I HAVE AN AIRTEL PREPAID CARD — I WANT TO DEACTIVATE MAIL SERVICE

                  I WANT TO DEACTIVATE MY MAIL SERVICES WHICH I AM RECIEVING DAILY & IT IS TOO CHARGEABLE SO PLZ TAKE STEP AGAINST MY THIS COMPLAINT NOW

                  Airtel Prepaid — prepaid customer of airtel, be careful

                  Don't recharge with Rs. 34 for STD, RS. 3 WILL BE DEDUCTED WITHOUT ANY NOTICE. Make it a habit to check balance before and after recharge, Airtel is not giving proper balance ???

                  I have recharged with Rs. 34. before recharge balance was Rs 340.91 and after recharge with Rs. 34 it become Rs.337.92. when asked for the deduction to customer care, they have noted down complain and deducted amount was credited after two days. This is the same story since six month.


                  So, prepaid customer of airtel, be careful
                  Dear Sir/ Madam,
                  I want the details of outgoing & incoming calls of the
                  last 2 months. My No. [protected].
                  My nick name is Ispita dey
                  Regards
                  Sandhya Dey (Halder)

                  Airtel — Charging Rs 10 with every sms unnecessary

                  To whom it may concern,

                  Please deactivate/Unsubscribe http://m.igfun.com or http://igmobi.com (subscription service on Airtel WAP) from my mobile. My mobile number is [protected]. I have already contacted customer care for the numerous times in the last 7-8 days and informed the same. Yesterday I have received a sms from 121 that Airtel live has been stopped. But again today I have received the same sms that Rs. 10 has been charged. My request reference number is 26900972. Please help. I am receiving the sms from the number 64611010. Please deactivate all the services coming from the mentioned number.

                  Airtel Prepaid — Activate my customer care service

                  This sim id is from my father chandmal wadia s/o chittar lal wadia.whenever i call 121 or [protected] every time customer could not attend my phone.so please take some action my sim no is[protected] and my contact no is [protected]

                  airtel /prepaid mobile no. — not activated my airtel facility

                  i have met cutomer care cell in jaipur nobody replied me properly.i wanted to check my pnr status through mobile airtel live function but they told me to sms LIVE to 2567 and it will be activited
                  pls help me trough
                  pawan
                  Dear Sir/Madam,

                  The co has provided me postpaid sim card of airtel mobile. But i was using the prepaid card of airtel. If i want to divert all calls from prepaid to postpaid. Pls guide what is the process for the same.

                  Pls revert back asap

                  Warm Rgds
                  SP

                  AirTel Prepaid - GPRS — Poor customer service

                  I have an AirTel Prepaid Sim card (Mob No. [protected]). I have activated the GPRS in phone. I received the call from airtel that my mobile setting is done. Yet I am unable to access Internet. When I am calling the customer care during the night time (on 17 February 2009, 00:45 am) they are saying call in the morning and in the day time the option to talk to them is not activated. Asking for GPRS help leads to the message that for billing related issues sms airtel to 121. This happened in February 17 2009 from 12:30 onwards.

                  For activating GPRS connection they are successfully able to deduct the proper charge but when it comes to service their system is always down.

                  I have a question after facing this. If this is not a cheating then what is cheating?
                  respected sir,

                  my name is raja siva, my mobile number [protected], last 7 years i used only airtel. but nowadays i feel very bad about ur service, bcz 15days back i activated caller tune, ur poeople take totaly rs.90, but still now am not able 2 get my favorite song, surely it's not my problem, bcz o[censored]r technical problem only it's happen(ur customer care officers also accepted this one), today also ur peoples take rs.15, when am going 2 ask ur custamer care officers they didn't tell me the perfect reson, and they speak very roudly(plz re[censored]r recording), simply they cut my call again and again, but still now i hanndle this problem very smoothly, but really i feel very bad about ur service, last month i register my complain 4 Gprs activation, still now it's not rectify, plz rectify my problems, otherwise am going 2 complain in TRAI and cunsumer court.

                  with Regards,
                  raja.
                  Sir

                  My mobile Number is [protected]. Past six months I am recieving service msgs i.e some nude pictures, king fisher calender and ugly pictures. regarding this I have given complant to over phone to your customer care service. Ad per their advice I sent on SMS to 202 to stop this msgs. But still I am recieving daily four to five service msgs through browser msgs. My son is 8 years old and he does'nt know about this. If he clicked on that means automatically Rs 30 to Rs 40/- dedcting from my balance.

                  so many times I brought this to your customer care notice. But still I am facing the same problem. If its is in same way means I have to change my connection to some other company. Please do the need full.
                  I too have the same problem...I have 3G mobile but getting only GPRS service...I am from Indore...
                  PLEASE CONTINUE MY GPRS THROUGH MOBILE OFFICE 299 ON [protected]
                  MY MOB. NO. IS [protected]

                  I HAVE A TOP-UP RECHARGE CARD. WHOSE SERIAL NO IS [protected]. IT IS IN PENDING FOR 3 DAYS. THERE IS NO CUSTOMER CARE HELP FOR MY NO. WHEN I TRY TO CONTACT CUSTOMER CARE, THEY ALWAYS DISCONNECT THE CALL OR TRANSFER TO ANSWERING MACHINE.

                  PLEASE SOLVE MY PROBLEM...


                  AKHIL TOMER
                  i have 2 mobile [protected]-and-[protected] bouth are disconnect from center, how can i solve the problem and use my lines again.
                  I have informed the customer care for atlest more then 10times to deactivate the speedflirt service from my no.But they are not taking any necessary steps to solve my problems.I had always been charge 15 INR.evry month for these service, these has been really aheadache fos me.Please help me out soon.
                  I have informed the customer care for atlest more then 10times to deactivate the speedflirt service from my no.But they are not taking any necessary steps to solve my problems.I had always been charge 15 INR.evry month for these service, these has been really aheadache fos me.Please help me out soon.My no. is [protected]
                  I have informed the customer care for atlest more then 10times to deactivate the speedflirt service from my no.But they are not taking any necessary steps to solve my problems.I had always been charge 15 INR.evry month for these service, these has been really aheadache fos me.Please help me out soon.My no. is [protected]
                  sir,
                  i am hloding airtel at my home at ambala [protected] whenever i ring up from my mobile at orissa )[protected] or [protected], ring is going whenever some body picks it up nothing is heared and balnce is deducted .i approached reliance, they are saying Airtel is having some problem.I can receive calls from Airtel mobile [protected] but cannot talk from my end to that Airtel number at ambala haryana.
                  Please look into this urgen requestthanking you

                  Manjit singh I(ndian Navy) [protected]/[protected]
                  [protected](R) at Manka Ambala Haryana
                  [protected] out going calls other nombers list

                  Airtel Prepaid — I do not talk with customer care

                  When I want to call in customer care Network is always busy and also my mobile no. does not support to customer service.
                  so Please solve my problem as soon as possible
                  When I want to call in customer care Network is always busy and also my mobile no. does not support to customer service.
                  so Please solve my problem as soon as possible
                  i am not setisfied with the service
                  i want to see call list of my account
                  this is sachin, my number is [protected].i have activated mobile office and i dint got the service for about 5hours. i was getting like ERROR IN Connection.and i have complained to customer care.they said that IT WILL BE CLEAR within 24 hours. till today i dint got any response from them. and if i call customer care to esquire about this, they will cut my call and they blocked my number from customer care. i lost my money unnecessarily.i need them to pay me my money back which i have lost and along with a considerable penalty.
                  stupid airtel service.
                  doing robbery in the name of telecom business.
                  if anyone can, please take action against these .
                  Dear sir,
                  I feeling too much disturance from a no [protected].Please take recently an action.
                  This my request.
                  i using airtel prepaid, can i get incoming and outgoing details of July 09 months
                  Please reply me as earier possible.

                  Thanks Regards

                  Rajinder Kaur
                  MY MOBILE NO [protected] IT IS PREPAID CONNECTION SHOWING INVALID SIM PLEASE ACTIVATE I AM ALREADY GIVEN MY ADDRESS PROOF & ID PROOF.
                  I activated airtel live on saturday but without downloading anything i was deducted 15 INR.And also iam unable to talk to coustomer care executive.I want to tallk with customer care executive on immidiate basis.
                  hello sir, my sim is rejected from your service.what can i do for continue my airtel service.please reply to my email immediately. my sim no-89919 i using prepaid connection.
                  my sim no-89919
                  40000
                  18406
                  26633
                  H 2
                  my phone no.[protected]
                  contact no.[protected]

                  Airtel — Talk Plan not renewed and customer care number not available

                  Hi,

                  I am using this to highlight my woes after using Airtel. I am using two prepaid cards from Airtel and I am sick and tired of it. First of all the network is never available. I got a recorded call from Airtel on 5th Aug 09. The call informed about a 27 Rupees easy recharge voucher where i would get a 24 Rupees talk time and could extend the validity by another six months. Unfortunately I am not being charged according to my original plan after the recharge. I am spending 1 Re on every call and on every message i send. Normally I have to pay only 20p for every msg sent and 10p for every call made to any other Airtel MCampus number.

                  Apart from this the customer care number does not have any option of speaking to a customer care executive, so i had to go to a airtel centre almost 10 km away from my home. Then i called up the hotline from there but the woman on the line refused to budge and help me out till the time i threatened her that i will take this matter to the consumer forum. Then she transferred the line to her supervisor (supposedly) who took the complaint and gave us a complaint number. He told us that my plan will be reverted to me and he will take care o the issue. However, till now the issue has not been resolved and I am still paying abnormal charges.

                  I cant even call the customer care from my prepaid card as I have mentioned earlier the option to speak to a executive is not available on any customer care numbers like 121, 12131, 123 etc...
                  please give me the details(name & address) of following numbers:[protected]
                  [protected]
                  [protected]
                  i am not able to find out who is sending me sms.when i am calling on this numbers it is coming either as a invalid number or number u r calling is switch off.pls reply me as early as possible.
                  Dear Sir/Madam,

                  I have charged 10Rupees for every 10days. I dnt wish to get any messages.
                  I want to Unsubsribe this. I keep getting message from AX-543213 and 543216.
                  I kindly request to Unsubscribe this as soon as possible.
                  Kindly do the needfull. My Num: [protected].
                  Please do the needfull and help me.


                  Thanks & Regards,
                  Priya
                  respected sir i am a retailer my shop name is sabir communication, my demo no is [protected] and my sim no is[protected].my distributor is sending me an etop but the msg getting him it recharge not sucessful or error...so pls sir solve this my problem .or contact me on [protected] hope my request must be not faqll on a deaf ears...and hope you may solve it as soon as it possible.
                  Dear sir,

                  I kindly request to Unsubscribe GJOB as soon as possible. My Num: [protected].
                  Please do the needfull and help me.


                  Thanks,
                  Ruth.
                  whenever I call customer care one error occur" please subscribe gprs first for connecting data call center ".but my gprs service is activate before this call.
                  Dear Sir/Madam,


                  I have recharge Rs.141 pack, this is not convenient my use,
                  I kindly request to unsubscribe this pack as soon as possible,
                  My num:[protected].


                  Thanks & Regards,
                  sateesh.
                  my no [protected]
                  i want to stop subscription service on airtel wap(subscription, textbased service).
                  please stop the service.kindly do it as soon as possible& help me
                  save me from the cost u hav been charges
                  .
                  HI

                  My Name Shanmugam i will miss the My airtel Sim Card i wants to be New Sim Ple Help Me.


                  Thanks

                  Shanmugam ( [protected] )
                  i used airtel for a past 6 years ...

                  the servicing airtel has become very worst now..

                  SmS servicing was problem in last two months, no appropriate action had taken till now, ,

                  i feel very worse nw for use Airtel NOW
                  any retailer does not activate mycall
                  i had msg this mrning that mms has been activated to your mobile but i didnt get the settings of mms so plz send me the settings to the mobile number [protected]
                  airtel network not working in our village elanthangudi near mayiduthurai taluk nagapattinam district plz do the need full and help me... cell number [protected]

                  airtel prepaid mobile calling card — unsubscribed messages

                  This is my FOURTH complaint in less than three months regarding debiting money from my pre-paid account for unsubscribed messages from hello tunes and AM -PROMO.-5432105, TM PROMOS, TM COLORS, AM543213...
                  This needs to stop immediately & money be refunded ASAP.
                  Also, request give a good reason as to why I should not approach Consumer Court?
                  My No. [protected]
                  just i have lost 3 rupees incoming message from you . i did not activate any message.

                  but you have taken three rupees from by balalance for sms.


                  i am very angy in airtel.

                  i want immediate reply
                  i have recharge gprs plan 450 in 7 september but not activate in mobile
                  Dear Airtel Team,

                  We are not satisfied your services because I am facing some problems of your service relative and complain to customer care but not resolve my problems and give me complain no. by executive no.is [protected] pls check.

                  I am facing problem relative STD top up RS/49.

                  I have recharge of top up 49 which in all STD call rate .75/paise but I am not get this banefite from your side.
                  Pls ressolve my problems.
                  Regards
                  Mohan Prasad
                  Dear sir,

                  I had recharged on my mobile with Rs 120/-(fulltalk time) through easy recharge on[protected] at 10.25pm at that time I got Rs.106.79/- and remaining balance amt had not credited on my account.plz cheach that matter and inform me ASAP.
                  I also can connect your castomer care exaucative

                  Thanking you.
                  Sudipta Roy
                  Cell: [protected]
                  Firstly to bring to your notice that i have already activated <DND> service. This meant no more promotional calls or message will be sent to my number. this type of service was be en explained to us by one of your customer care officer and its procedure to stop the promotional calls or messages,
                  and i did so.

                  Inspite of this i have been send messages & today accidently some message was saved and Rs.99/- was deducted.

                  I request u to kindly refund the amount
                  Thanks

                  L.Padma Bai

                  Airtel Prepaid — Airtel Prepaid Customer Care

                  Hi,
                  I have an Airtel Prepaid SIM with me. Airtel has activated a disgusting service without me asking for it or dialing any number. Now when I try to deactivate it< I get the message that no service is active for my number. Then why the hell is Airtel charging me each day? Each morning my account is debited.

                  I tried contacting customer care and the disgusting customer care service that Airtel has, it just doesn't get through. I tried both 121 and [protected] and I'm not able to get through. when I type option 9 to speak to a Customer care representative, I get the message "Type AIRTEL and SMS to 121 for your balance and validity query" and the line is disconnected. This has been happening for more than a week now. What am I supposed to do?

                  I'm totally disgusted with Airtel's service and the way they are cheating their users.
                  Dear,


                  I am using prepaid Airtel Prepaid card i am required the details of the my outgoing calls so please send me how to get the details of out going call.



                  THank's
                  sagar shah
                  hell sir
                  me abhay kumar singh mobile no is [protected].
                  please restart my airtel costomer care service. tihis faculiti is not workingn with my number

                  so please take quick action
                  Dear Sir/Madam
                  I was getting job alert sms`s, saying they are free.Then a sms from 5432105 informed that Rs.30/- have been charged & it will keep sending sms for next 30 days.On my enquiry Airtel helpline executive expressed his inability to explain as to why JOB ALERT sms`s were being sent & chrged subsequently.This is absolutely wrong way to increase company`s revenue..I rquest you to stop sending any kind of alerts & REFUND Rs30, deducted from MY A/C FOR JOB ALERTS..My number is [protected].

                  Thanks & Regards,
                  Vanita.
                  Dear Sir,

                  Please stop SMS sending commercial advertisement on my mobile [protected] henceforth
                  Regards
                  Indrasena Raj
                  Sir' My Airtell prepaid No.[protected] but I have used sparingly. Without doing anything I have found often deduction of Amount Rs. 1/- for SMS. But I have not sent any.Pl. take neccessary urgent action.
                  with out using any services we are deducting Rs10/- for tendays for 54321 for calling friends special offer
                  my PhNO:[protected]
                  jitender, an Account holder of Your wellknown company, last 10 days I could not connected to customer care executive on my phone. i want to activate missed call alerts on my no but not able to activate due to not geting a technical support from your executives.last 20 days i am trying to activate the service but all the efforts are waste due to carelessness of your executives.Though I note the prob to customercare but They did not help me, but also they also discunnect to customer care line.my request is plz take care of my problem and if possible connect me senior responsible person of your company.Panipat (Haryana)Pin-132103
                  my connection number-[protected].

                  If you help me other wise I will discunnect your Airtel cunnection.
                  Thanking you,
                  JITENDER[protected]
                  Plz UNSUB JOKES
                  My Cell No is [protected]
                  Dear Sir/Madam,


                  I have called 567001 and recharged from rs 20 (sms pack) and it was told me that it will activate in about 24hrs but it is not activated till now(after 3 days)my no. is [protected].kindly help me

                  Thanks & Regards,
                  shashank
                  i am airtel prepaid costumer and my no is [protected], my complain is in every therr day five rs. less in my account.eventhen my mobile balance is in mines. and i am allso not able to send message . before i have send complain in airtel prepaid complain in fore time but i dont get replied...
                  i need tomessage service center no-
                  (when i call in custumer care they dont give me proper responce and talk to me in rong way.)
                  Pl stop my mobile prepaid no [protected] immediately because of I have lost my mobile phone bearing the same number.
                  Dear Sir/ Madam,

                  I want the details of outgoing & incoming calls of the
                  last 2 months. My No. [protected]

                  Regards
                  Hari Paliwal
                  Dear Sir/ Madam,
                  I want the details of outgoing & incoming calls of the
                  last 2 months. My No. [protected]

                  Regards
                  Hari Paliwal (Halder)
                  Dear Sir
                  can i get a list of incoming & outgoing calls list on net of by prepaid no [protected]. plz give me the detail of reason about the issue...
                  Dear
                  Sir
                  can i get a list of last 2 month incoming & outgoing calls list on net of by prepaid no [protected]. plz give me the detail of reason about the issue...
                  Dear Sir/ Madam,

                  I want the details of outgoing & incoming calls of the
                  last 2 months. My No. [protected]

                  Regards
                  Hari Paliwal
                  Dear-sir, mam
                  I have informed the customer care for atlest more then 6 times to deactivate the frenzo friend airtel live service my number.but they r not taking any necessary steps so plz solve my problem.i had always been charge 20rup every half month 4 these service.please deactivate this service now. this is my last reference number [protected].

                  [protected] this is my number.
                  I have lotoff time complaint's for My tarif change for 1Rs Per min
                  My tarif for
                  Airtel to airtel 30pic per min
                  other mobile 50pic per min
                  land line 60pic per min

                  But[protected] to any call debit for 1Rs per min
                  Dear Sir / Madam

                  My Mobile No[protected]
                  I have lotoff time complaint's for My tarif change for 1Rs Per min
                  My tarif for
                  Airtel to airtel 30pic per min
                  other mobile 50pic per min
                  land line 60pic per min

                  But[protected] to any call debit for 1Rs per min
                  While dialing any number from my wife's mobile[protected] I am costantly getting a warning prior to getting connected that my prepaid connections validity is about to expire hence I may recharge it immediately. The warnings are very irritating.

                  Despite the fact that I am maintaing sufficient A 2 A as well as the normal balances. And also it is a lifetime validity connection.

                  Airtel connection is the most frustrating vis a vis talking to a customer care executive is concerned . It feels like one is talking to a wall when the IVRS is connected.

                  There are certain queries, like the above, that cannot be resolved via the IVRS hence the dire need to talk to a customer care executive is needed.

                  I think Airtel should make it easier communication as far tougher quaeries need resolution.

                  I may be contacted on [protected] if anybody from Airtel needs to talk to me.

                  Regards
                  VIJAY AHUJA
                  presently using airtel prepaid sim..i changed my sim to other mobile its nt working..no signal..no sevice...my number [protected] (madurai)...rply me...plz take action as soon as posible..
                  Sir,

                  I wish to unsubscribe the LOVE TIPS & ALERT SERVICES.
                  I can't able to contact the customer service from my mobile phone.
                  Lot of type I send a SMS to unsubscribe the above. It reply to INVALID REQUEST.
                  Please tell the correct procedure to unsubscribe above.

                  My phone number is[protected]

                  Sathish
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                    A
                    akhand pratap singh
                    from Gurgaon, Haryana
                    Feb 4, 2008
                    Resolved
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                    Dear Sir/Madam,
                    My self Akhand pratap singh, i have applied for PAN Card to 14th Of Januanry 2008 but till yet i didn't got up my PAN Card, but as per conformed by Rajendra place office my PAN card has been already Deliverd under Dispatch No[protected] but i didn't received till date..kindly check and do the needful on top most priority..

                    Name - Akhand pratap singh
                    PAN no - BRMPS0231D
                    Processing fee Coupon No[protected]
                    Application No[protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Bharti Airtel Services Ltd — Not Received Pan Card

                    I have given Application on april 2008 still now i am not received my Pan Card, Now I urgently need my pan card number kindly pl co operate me, , , , , , , , , , , Yathish kumar KG (AIRTEL)
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                      R
                      Romen rawat
                      from Hyderabad, Telangana
                      Feb 3, 2008
                      Resolved
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                      My father had an Airtel post-paid connection, which he surrendered after duly paying the outstanding bill on 6.6.07. however, since then the Airtel people have been bothering him for a futher payment of Rs 695. Everytime, he clarifes by producing the payment receipt & subscription cancellation receipt.
                      Now, they've sent him a legal notice implicating him in the court of law. there is no response from airtel customer care, I've also sent a mail to [protected]@airtelindia.com which is as follows-

                      Sir,
                      My father, Ram chandra Singh Rawat, had an Airtel post-paid connection ( no - [protected]) which he duly surrendered on 6.6.07 at the following Airtel office -
                      Fastrack Communications
                      3, Janakpuri, Rajendra Nagar Chauraha, Bareilly(U.P.)
                      He also surrendered the sim-card which was broken & destroyed by the Airtel officials. Also, he deposited the final bill of Rs 1076 by cash ( Receipt no[protected]
                      We were given the subscription cancellation request receipt ( S. No 18496 - Fastrack Communications) which duly states that there is no current outstanding bill.
                      For the past 6 months, he is being continuously harrassed by Airtel people, asking for a sum of rs 695 as outstanding bill. Each time, we have clarified duly producing the bill payment receipt & Subscription cancellation request receipt. we have spoken many times at your customer care no and have been assured that they'll look into the matter. However, no steps have been taken in this regard.
                      Now, my father has been served a legal notice (no PC/16/2248) claiming that he has not paid outstanding bill of Rs 695, and charging him under IPC 406 & 420.
                      the above facts clearly underline that 'Airtel' is a customer unfriendly , unreliable, & non-responsive service provider. My father has been harrassed for the last 6 months and now he's being falsely implicated in the court of law. Your customer care is pathetic. The people who answer the calls are unresponsive, inefficient & have no idea of what their job is, except for saying 'Sir, we'll look into the matter & get back you soon"
                      hence, I request you to look into the matter & solve it as soon as possible, otherwise I'll be copelled to take up the matter in consumer court.

                      Romen Rawat
                      S/O Ram Chandra Singh Rawat
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        Sunil Kumar. A.N
                        from Bengaluru, Karnataka
                        Feb 3, 2008
                        Resolved
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                        I am getting "Sim Registration Failed" from past one day and I have made call to the customer care. Per them I visited one of the airtel oulet and informed. Actually I have requested SAFE CUSTODY for my another number [protected] it was done, after 4/5 days my regular usage number [protected] also made as safe custody.They told me that i have to wait for two or more days. this should be corrected from different office. they cannot pass the information
                        Thanks,

                        Sunil kumar. A.N
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I have purchased Airtel sim card from outside of Big bazaar, (thinking that airtel promotion) Kapurbawdi, Thane nearly about 20 days back. According to these people the scheme was that in 21 rupees 2 year incoming free + Rs 150 talktime. But still today my sim card is not activate.

                        Pl look into this matter. and such scheme airtel implimenting or not. Are they people was fake?
                        Pl. reply immediately otherwise I will complient to police.
                        Thanks
                        I have purchased Airtel sim card from outside of Big bazaar, (thinking that airtel promotion) Kapurbawdi, Thane nearly about 20 days back. According to these people the scheme was that in 21 rupees 2 year incoming free + Rs 150 talktime. But still today my sim card is not activate.

                        Pl look into this matter. and such scheme airtel implimenting or not. Are they people was fake?
                        Pl. reply immediately otherwise I will complient to police. Most important things that they can misuse my paper for another simcard. The SIM card is lying with me.
                        Thanks

                        Pravin Hadkar
                        AIrtel wala is all lootere ...dey DEduct bal .from my Sim...withiut any use...saala// i ve activated per sec plan ...when i talk exactly for 50 sec dey charge me 62ps...What d Fcuk is diz yyaaar
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                          S
                          sajan
                          from Delhi, Delhi
                          Feb 3, 2008
                          Resolved
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                          Resolved

                          Hi,

                          I have provided standing instruction to Airtel using my standard charted credit card for Bill payment.
                          In december , My card got expired and Airtel person called me and told to provide new Standing instruction with xerox copies of front and back of my credit card. Airtel sent a person to collect this in 22/11/07 and I provided these details to that person. In January first week 2008 , I got call from airtel saying that they didn't received the documents that I have provided to their representative.

                          After that I had more than 20 mail communication and I made around 15 customer care calls but still no one knows where the credit card xerox sheets went. The important thing they are not able to understand is that if the back side of credit card falls in to some one hand , they can misuse my credit card.

                          Finally today I went to Airtel Head office in Bannergatta Road, Bangalore and the security posted there told me that office has shifted to Arekere Gate. I went there also. Then the customer care person told me that I have to go back to head office in Bannergatta Road and they will tell me that where the documents are now.

                          I don't know what type of customer care this is. Airtel should change the name to Customer Dare service.

                          The following were my experience with airtel customer care ( emails, 121 call and the direct customer care center),

                          1. They don't know to read the mail written in English. Once one customer care replied to me saying that we understand that you are talking about rate plan change. We need below documents.

                          2. Another mail reply on the document missing was that, please give the xerox of credit card once again and they sent me a list of places where I can give this. Don't know whether they want me to give xerix to all Airtel office in Bangalore or not.

                          3. Once when I called on 121, the girl put me on hold for half an hour saying that she will tranfer it to her manager who will answer my concern and never turned back.

                          4. Two times they cut the calls.

                          5. Arekere Airtel office , they were confused on what to do with my complaints. It looks like no one knows what to do when a complain arises or whom to contact for fixing the issues.


                          Because of their irresponsible behavious and because even after one month , they didn't find out where my document went, I cancelled my credit card. SCB told me that they will charge 200 rupees for new card.

                          Unless Airtel pay that money, I will not make airtel bill payment.

                          Do any one know any government complain cell where I can complain agaist Airtel.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Xerox — Credit card

                          Dear Sir,
                          I have an account with ICICI bank which I have taken on 2007 oct: After few months I have applied for credit card also. Some varification came to me in one month time. But still I have not received any card or atleast any feed back from your side. Being a company like ICICI which is first in customer satisfaction, I can't even imagine the worst support which you have given me for the same.

                          Airtel — unaccounted bill

                          My present bill for my postpaid mobile no. [protected] for the duration of 26th March-26 April is showing international out going sms charge of 85/- which i never made.Moreover on my mobile ISD is also not activated.Secondly the Airtel people have also adjusted excess amount for last two consecutive month of amount 195 and 143 rs respectively.This time they are persisting that i have to pay the amount.I AM SUFFERING FOR THE LAST THREE MONTH OF THEIR FALSE BILLING AT FIRST AND THEN ROLLBACKING FROM THEIR OWN STATEMENT.It is higly intolerable and i must be compensated for my mental agony.
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                            kushal soy
                            from Pune, Maharashtra
                            Feb 3, 2008
                            Resolved
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                            I think Airtel- verification agent are un-educated, They met me twice for verification at my office. Finally I got sms, that due to negative verification , your connection is discontinued.
                            Now outgoing call has been blocked.

                            After I complaint to Airtel office regarding this, they say they will come for re-verification after 5 days. Its really frustrating. Airtle is such in-efficient organization.
                            I don't know what will happen after 5 days.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              V
                              Vijay Kumar Jain
                              from Anand, Gujarat
                              Feb 3, 2008
                              Resolved
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                              Resolved

                              Friday, February 01, 2008
                              Respected Sir,

                              I am Vijay Kumar Jain, Shop Keeper in Pink city and my shop is situated in Heart of Pink City at Corner of Choura Rasta & Tripolia Bazar, Jaipur

                              I applied for PCO of Airtel connection of Coin Box on 15th January, 2008 and make payment of Rs.1500/- to your representative Mr. Avi Gupta ([protected]) and he issued me a Receipt No.70147 and promised me that your connection will starts within 48 hours but till today (1st February, 2008) my connection did not started.

                              After 48 hours I contacted with Mr. Avi Gupta and he again promised me that tomorrow your connection will be start but nothing has been become…….

                              After that whenever I call Mr. Avi Gupta then he will provide other representative name and number and intimate me to contact with that like Mr. Sanjay Banal [protected], Mr. Bheemraj[protected], Mr. Chetan[protected] etc……..

                              My details are as below

                              Name : Vijay Kumar Jain
                              Contact No. : [protected]
                              Address : Shop No.285B, Tripolia Bazar, Jaipur
                              Receipt No. : 70147
                              Amount : Rs.1500/-
                              Executive Person : Mr. Avi Gupta, [protected]

                              In this computerized year when all other private companies like Vodophone, IDEA and even also BSNL providing BEST facilities to their customers so they make more and more customers and you are providing this type of facilities.

                              Your representatives are not responsible for reply and no body is responsible to solve problem. Just your representatives are only providing other representatives number and making customer FOOL. If you will be at my place then what action will you take ………. ?

                              Please suggest me what should I do ……….?

                              Hope you will definitely do the needful at the earliest and also intimate me accordingly.

                              Waiting for Reply.

                              With Regards,

                              Vijay Kumar Jain
                              [protected]
                              Shop No.285B, Tripolia Bazar, Jaipur
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              sir iam using airtel pco it is running with mobile life time sim how can i connect internet to computer
                              Date: 11.6.09

                              Address

                              R.Dhanabalan,
                              New Print Point,
                              Opp.Sarada Collage Main Gate,
                              Salem-636016.
                              Tamilnadu,
                              INDIA.

                              Dear Sir,

                              I have one Airtel PCO. The Coin Phone No.[protected]

                              I am recharged Today the amount of Rs.900/-. I will checked to call 121. But the Computer Voice telling the total amount Rs.1485.99 only. Balance Amount Rs.14.01 is Missing. But Not Called to any other after recharging. What is the reason to the cut of amount. I need your reply.

                              Thanking you
                              By Mr. Dhanabalan
                              Sir/Madam,

                              We had purchased airtel coin box for our campus, and given for service. Now the number[protected] has been disconnected and given to some other person in karur. When enquired at the customer care number[protected], they say that we have to ask the person from whom we bought the coin box. Now that there is no specific dealer, we are unable to recharge the same. We cant go for a new coin box connection, for there was no intimation for disconnecting the number. Kindly recharge the coinbox with a new number atleast in the same old box. In this regards, whom should we contact?
                              Your earliest reply is required in this matter.
                              Regards,
                              Senthil K.C
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                                Arvind Bambhroliya
                                from Mandsaur, Madhya Pradesh
                                Feb 3, 2008
                                Resolved
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                                hi
                                I am regular user of airtel prepaid mobile from 1.5 years. On 17/01/2008 bol bol pack was activated without subscription and they didn't tell anything nor sent sms about it.
                                when I contact customer care they asnwer that we can not accept your complaint. The person was prabhat(superviser) from ahmedabad bharti telecom branch. so what should I do for getting my money back?
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Airtel — deduct my balance without subscription of bolbol pack

                                Sir, My name is Kateshiya Amitkumar Parsotambhai, My mobile number [protected]. I have found deduction of 17=00 Rs. From my account balance on dated 07/12/07 without subscription of any facility, So contact to Airtell care (121)

                                No. Name Conv. ID Date Time Information from you
                                1 Jay Monapara [protected] 07/12/07 11:35 Bol Bol pack is activated on your mobile, Taking Your Complain, System is not updated please contact tomorrow
                                2 Ajay Patel [protected] 08/12/07 09:50 Your complain is accepted, and agreed that bol-bol pack is activated with out subscription balance will credited on dated 11/12/07 use our bol-bol pack its gift from airtell
                                3 11/12/07 09:00 Balance will credited defiantly on date13/12/07
                                4 Pujaben [protected] 13/12/07 16:00 Due to balance not credited but deduct another 17=00 Rs. But I was not satisfied with her answer so call forward to akash your supervisor
                                5 Akash (supervisor) [protected] 13/12/07 16:00 Do not worry total 34=00 Rs will credited with in 24 hours
                                6 Jit Ahir(supervisor) [protected] 15/12/07 10:00 First I have to deactivate this pack then balance will come But only 17=00 Rs writing by Mr Akash, so deactivated by doing message.
                                7 Mahipal Raval 19/12/07 16:48 Your complian is under process and wait for 2-3 day

                                From above Mr akash was told me that 34=00 will credited but another day Mr jit ahir was told that My Akash writing for only 17=00 Rs.????. And Respose from Mr Jit ahir was very poor I was asked that if Balance will not credit than what should I do? Them he replied me that You can do whatever you want????.Mr Mahipal Raval was tol me that he can not give conversation id to me. Than tell me that if you person can not give me conversation id than who will give?????.
                                Due to my complain is under process from 07/12/07 to 19/12/07 so I had contact to my retailer Mr. Ketanbhai , Tanna STDPCO bhayavadar, T-upleta, D-rajkot for taking e-mail address for complain so he contact to his superior but he also fail. So from internet I am taking your mail address and complain to you.
                                So, This is your kind information and necessary action. Total of 7 time I contact to you but my complain is pending and waiting for your reply Please help me……….
                                Thanking you
                                respected sir,
                                I am realy sorry to say that the services provided by airtell are not satisfied as it was earlier. i am agree with the above commpainer.It happens with hundred of people. i have been a regular user of this service since five years. I had so many bitter experiences. i would like to mention the new one.I had the post paid connection no [protected] in the name of my husband Darshan singh. second no [protected] and third pre paid number [protected] are also in the name of darshan singh. As the plan for the first number did not suit me and i got it converted into pre paid on december 26,2008. i had paid the balance amount and recharge amount against my previous number [protected] on the same day.but till the date inspite of my repeated requests activation to this number has not been done which is painful for me. can u do little favour for me.

                                Jit — Balance deduction

                                03.04.2012
                                sir
                                most respect fully i sadique wat to say that an amount of 15 Rs has been dedectet in my no. [protected] at 3 .04
                                by giving un desire service t had request many time for deactivation but we had not find any help from them.
                                I[censored] could n`t any kind of help then i will change ur network my unfartunately.
                                I hope that u return my money by which can use ur service for ultimate
                                thank`s
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                                  A
                                  Anup
                                  from Bengaluru, Karnataka
                                  Feb 1, 2008
                                  Resolved
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                                  Resolved

                                  Call Divert is being activated on the SIM card
                                  Could you just deactivate call divert to 91557
                                  My number is [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  call divert bsnl to airtel
                                  my call divert is not working to any number but when i am diverting to airtel number it is diverting please provide to any other number to diver my number
                                  lun khao bhen chodo
                                  kida sohnio ki hall hai



                                  25 pind di mari
                                  I bought airtel sim just one day before, when I'm calling any one screen show a message There are call diverts, I tried to deactivate with ## 21# but no result come. My phone is Samsung SGH J600.
                                  Please help to get rid off.
                                  Thanks.
                                  my sim is lost, please call divert to my number [protected] .
                                  hi
                                  how are you
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                                    S
                                    samir chaturvedi
                                    from Khammam, Telangana
                                    Feb 1, 2008
                                    Resolved
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                                    Resolved

                                    dear sir,
                                    i m facing regular problem in making calls.
                                    i complaint 2 times in customer care number 121 but nothing do against my complaint, i m just fed up with this.
                                    my mobile number is [protected].
                                    one more thing in your website a toll free number is given to call only by airtel customers "[protected]" but after calling on this number usual std call rate is deduct by my number-is this is right ?
                                    please do the needfull
                                    thanks.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Airtel Mobile — call prolem

                                    For the last couple of days most of my incoming calls are not coming through. The caller gets a message as out of reach or switched off. today even my outgoing calls are not getting through. My no is [protected]. I am in bangalore. Since this is happening too often i am planning to switch to other network unless this is rectified immediately.
                                    thanks
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                                      G
                                      gaurav tandon
                                      from New Delhi, Delhi
                                      Feb 1, 2008
                                      Resolved
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                                      Resolved

                                      Dear Sir / Madam
                                      i hve the problem with airtel i had one airtel lifetime connection according to airtel they only deduct service tax for recharge voucher.

                                      on 29/01/08 i got the message from airtel that recharge with 39 RS and ur STD Call rate will be reduced to1.25 paise to all bihar for 30 days on 31/01/2008 i recharged my cell by that scheme. on 01/02/08 i recharged my that number in wich i got that scheme by 25 rupees voucher at tht time before recharged my balance was 0.74 paise after reacharges i got 19.99 paise according to AIRTEL they didnt charge processing fees from lifetime users but that time they charge.After that i talked with one of the executive of airtel they said u recharge by 39 rs thts why we charge processing fees from you but they cheat customer they didnt mention this kind of conditions in that sms that if you recharge by 39 rs we will charge processing fees from you.

                                      contact reference number is [protected]. incase if you wana talk to me call me on this number [protected].

                                      hope i get the solution from ur side as soon as possible.

                                      Thanks and regards

                                      gaurav Tandon
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      i was purchased a airtel no. [protected] at 14 of august 2009, in that no. incoming call is not activated from[protected]. any body call me the my no is not reachable at the moment, but out going call is activated, kindly make the incoming call activated from now

                                      Thanks & Regards

                                      Akash Maheshwari
                                      [protected]

                                      Airtel — Problem

                                      My problem is all incoming and outgoing call band by Airtel for 4 day. I'm facing a lot of problems.
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                                        C
                                        Chandrakant Wadekar
                                        Jan 31, 2008
                                        Resolved
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                                        Resolved

                                        Hi

                                        My Mobile no. is [protected], you have deducted Rs. 25 from my mobile towards hallo tune and this is happened second time, in first time I have got after calling so many times, it happen again today, I have called to pune customer care today but your customer care is useless and third class , I have never seen customer care like this . they told me you will not get balance. Back, I have never told you to activate hallo tune why you charge that without my permission. You don’t have any authority to charge that.
                                        I am waiting for your response that why you charge that ?
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Airtel Postpaid — Start collar tunes

                                        Dear Sir,

                                        Pls start new latest films caller tunes in my mobile
                                        my mobile no is [protected]

                                        unitech ltd. — miss call alert

                                        My Mobile no. is [protected], you have deducted Rs. 25 from my mobile towards hallo tune and this is happened second time, in first time I have got after calling so many times, it happen again today, I have called to delhi customer care today but your customer care is useless and third class, I have never seen customer care like this. they told me a networking problem time to time,
                                        I am waiting for your response that why you charge that ?
                                        (Sushil Kr. Sharma)
                                        [protected]
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