[Resolved] Airtel — Call centre (prepaid)

ebenmat

from Vijayawada, Andhra Pradesh

Sep 14, 2012

Address: Bangalore, Karnataka

The airtel customer service was very bad yesterday (13/09/2012) by 6.30 pm. I spoke to a person called Ahmed. He was rude at me, he dint provide the correct information and was not doing his job, I asked him for nearby airtel office, he held for few seconds and asked me to call back after sometime. So he was least bothered, I asked for manager or any complaint department, he said there is no one of that sort. I told him I am gonna register complaint, he asked me to go ahead. That's the reason of the complaint, indeed he was least bothered. Please register a complain and do the needful.

Thank you

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2012

Verified Support

Namaste (ebenmat),

This is to inform you that your concern listed on 14 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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