Airtel Customer Care — Abusing when refusing to accept their scheme

Airtel Customer Care — Abusing when refusing to accept their scheme

A Alok Srivastava from Lucknow, Uttar Pradesh Jun 5, 2009

I am alok Srivastava using airtel prepaid mobile. Today at 5:40 PM a customer associate call me from [protected] number and told me some airtel scheme for caller tunes. When i refuse to accept their scheme then he starts abusing me, then i cut off the phone. After a while he call me again at 5:43 PM and starts abusing me again and told me that he will cancel my prepaid connection. After that call I became very much tensed. So please take some right kind of action against that person, so that he will not disturb me in future again.. Waiting for your response.. Thanking You.. Alok Srivastava Was this information helpful? No (0) Yes (0)

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Comments

ajita pandey

from Nanpara, Uttar Pradesh

Jun 7, 2009

i'm user of prepaid mobile, my sim card avilidity for life time.in my number model of day daily serivice activated automitacly, i talk to custemer care and disactivate it many time but this serivice is not disconect.i'm tensed by this what i do...
waiting for ur response
thank you...

Lloyd Vincent

Aug 6, 2009

I have been told that I am put on hello tunes subscription. This was done without my permission and a renewal done without my permission on my prepaid card. I have tried to get to customer support on numerous occasions and it just has a merry go round voice mail menu !!!

This is out right cheating of the customer.

Lloyd Vincent

Aug 6, 2009

Today I got a SMS on my phone saying :

Your subscription to Hello tunes will be renewed in 2 days. You will be charged Rs30 towards month subscription.

In the first place I do not know how I was added on to the so called " Hello tunes" without my permission and secondly how can it be renewed without my permission ?

I am putting it down here because it has been impossible to get to customer support in Karnataka to even ask about this issue and also take suitable action if I am charged without my permission !!!

Naveen G

from Bengaluru, Karnataka

Sep 2, 2010

I paid the mobile bill online i.e on 31.08.2010 till today 02.09.2010 my account balance is same as the old.I keep recieving message to pay the bill.
Help me in this regard.
My mail id is [protected]@gmail.com

Shiv Raj Singh Pundir

from New Delhi, Delhi

Jun 15, 2012

they are the cheaters and irresponsible. I dont know how the person Sunil Bharti Mittal allow such cheating number as to know in which direction u got job at the rate of 9 Rs per minute.