[Resolved]  Airtel — bill payment

Address: Delhi

sir,
I sumit manchanda using Airtel postpaid connection mob. no. [protected]
have already paid bill amount Rs.2561. on date 28.12.10 receipt no. 2728 at
pitampura airtel outlet by name Hospira Enterprises but it has not been updated
in your account.
Please find attached scanned copy for the same and request you to kindly update
your account .
regards,
sumit manchanda
[protected]
dt. 01.01.11
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2016
Complaint marked as Resolved 
Verified Support
Jan 31, 2013
Airtel Customer Care's response
Namaste Mr.Sharma,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
 
48 Comments

Comments

We have wrongly made payment of BSNL bill to you .
The detailsare as given below .
Biller name : Bharti Airtel Ltd
Merchant Ref No. : BOMTX125137
Debit a/c : [protected]
Transfer amt : Rs. 720/-
Txn Date : 19/3/2013
Ref No. :[protected]
It was a BSNL Bill ofTelephone . It was wrongly paid to you . Please refund the amount to our above mentioned a/c number .

Dnyaneshwar Dhadade
Mob no : [protected]
Dear Sir,

I, N.Nagakoteswara Rao used Airtel Postpaid connection number [protected]. In January 2014 i clear my all pending bills for the amount of around Rs.4000 and submit all documents to take a pre paid sim for that number. The customer care executives told me with in a week the prepaid sim will be activated and postpaid connection will terminate automatically. But after 10 days the postpaid connection will not terminated. I complained about the issue to customer care but thee is no response from your side. Now Customer care executives call me about payments.Right now iam not able to make the payment.
Respected sir
Airtel no mare brother ka hai
Mane Ak Airtel no([protected]) ka bill payment Kari thi 23 Oct 2014 online payment site is (PAYTM)
Site se rs 800
Problem ye hai ki Airtel acc me rs450 he add hue hai
Jo mane payment Kari to rs100 ki 7 payment and rs 50 ki 2 payment
Total hua rs800
Paytm order no is
[protected] Rs100
[protected] Rs100
[protected] rs50
[protected] rs100
[protected] rs50
[protected] rs100
[protected] rs100
[protected] rs100
[protected] rs100

My name is ankush kumar
My contact no is [protected]
Respected sir
Airtel no mare brother ka hai
Mane Ak Airtel no([protected]) ka bill payment Kari thi 23 Oct 2014 online payment site is (PAYTM)
Site se rs 800
Problem ye hai ki Airtel acc me rs450 he add hue hai
Jo mane payment Kari to rs100 ki 7 payment and rs 50 ki 2 payment
Total hua rs800
Paytm order no is
[protected] Rs100
[protected] Rs100
[protected] rs50
[protected] rs100
[protected] rs50
[protected] rs100
[protected] rs100
[protected] rs100
[protected] rs100

My name is ankush kumar
My contact no is [protected]
Hi,

This complaint is regarding the bill payment that was made for an land line number on December 06, 2011.

On December 06, 2011 I made a payment of Rs. 969.98 for my airtel landline number [protected] from IOB online banking service. After completion of the payment, I logged in to IOB for verification that the amount got debited. I found that the amount Rs. 969.98 got debited.

For the next month payment (i.e. January 2012) I found the amount got added up with the current bill amount and also a late payment fee was also added. I raised a complaint regarding this issue. I explained the issue to them. They said me to mail the transaction details of the bank and said that the issue will be resolved. I also verified with the bank for any failure in transaction. The said there is no problem from their side. After raising the complaint I mailed the transaction details and paid my current month (January 2012) amount subtracting the late fee amount that was added. I waited for the issue to be cleared.

Then again in the month of February 2012, the amount Rs969.98 was added with late payment fee. I again raised a complaint regarding the same issue. The asked me the transaction details. I mailed them. Paid my February 2012 month bill subtracting the late fee. Then again awaited for the issue clearance.

In the month of March 2012, the amount Rs969.98 was added with late payment fee. I again raised a complaint regarding the same issue. The asked me the transaction details. I mailed them. Paid my March 2012 month bill subtracting the late fee. Then again awaited for the issue clearance.

I kept on complaining for nearly one year. The issue was not cleared. But I did not stop my payment. I made all the payment till December 2014. I made the payment for the amount that was billed for every month and not the additions.

When I stopped raising the complaints, Airtel people tortured me every month for the payment. I requested them that the billing is wrong. The issue of Nov 2011 bill payment is not cleared. The said sorry and repeated the sorry word every month but the issue was not cleared. I got fed up and disconnected the calls. Now they have stopped my landline connection. Neither incoming nor outgoing. This landline is for business use and its creating a loss in my business because they are not clearing the issue.

I request to solve the issue and bring up my connection again.

Note To Airtel:
If the transaction details is asked again, I am sorry I will not share. I request to search the mail for transaction details. I have mailed the details for a number of times.
my self sandesh shankar dighe had your mbl no. [protected] relationship number [protected].
on the month of Feb. 2015 request to close the account. for the purpose i had paid full and final amount of above said number at Airtel gallery, Hariyali village, vikhroli east.
today i got a new bill for the period 26 feb., to 25 ma., 2015 bill no.[protected] dt 27 3 2015, for rs. 989.62 showing previous bal. 566.02.

please let me know, after paid the full amount request for disconnect and close the account of [protected], why the bill genreated ?
dear sir iam using airtel connection mobile no .[protected] i am pay the bill amount 1000rs saturday but unfortunatly now mysevice will be deactivated so kindly please take imidet solution for this complaint
for a same number two bills are being provided from two different account number. phone number[protected]. two account .no[protected], new one 10645714.we need only 10637274. please close 10645714. kindly do this favour.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54545
    Pending
    0
    Resolved
    21961
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information