[Resolved]  Airtel Digital — Airtel Digital Setup box

Address: Rangareddy, Andhra Pradesh

Airtel digital provides the worst service interms of customer support and the set-up box.This is from my experience.We should never go for Airtel digital tv other wise life will be hell.my customer#[protected].I made a mistake hope other will not after reading this.
Since 1 month I am behind Airtel digital customer suport & local technician team...It has been more than a month but no solution.

>Customer support never picks up call
>Even sometimes they picks up, they will put you on hold, divert the call to somewhere else
>While speaking in english with customer support guy, suddenly call gets diverted to Tamil tech support guyz.
>Any body can close the ticket without resolving issue or without getting my concern.
>Sometimes they are not ready to give the ticket number.
>Worst experience with their local technicians..they are the boss
>Technician visited 2 times and delivered defective set-up box which never runs but they made sure to take their service fee of RS 150 each time.
>After spending RS 600 and lot of time over calling those people, still I am not able to watch my TV since 1 month.
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Aug 13, 2020
Complaint marked as Resolved 
 
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