[Resolved] Airtel Digital TV — No signal in set top box

sd171189

Aug 30, 2012

Address: Jabalpur, Madhya Pradesh

I am very disappointed with the service provided by Airtel Digital TV. I bought the HD connection 3 months back and from the starting the set top box was having issue of not getting proper signal even when the weather is clear.
I registered a complaint numbered 22592673, and they have sent a service man, but again the same problem is occurring and I called the contact person but getting no response from them. They are having no concern for that so I'll be happy to discontinue with their service.
My Ariel digital ID is [protected].

Saurabh Dwivedi

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Pranay Mathur

from Ludhiana, Punjab

Oct 23, 2009

Airtel digital TV STB — No signal

21.10.09 - both STBs not working. Nobody attended to the complaint thus we had to do it ourselves

nikhil suri

from Gurgaon, Haryana

Nov 3, 2009

poor call centre services Call centre executive take approximately 30min. to lodge a complaint and there technician do not have complete knowledge about the product
Even they are not able to solve the problem, and the FUNNIEST PART is that u will get a sms from airtel that ur problem has been resolved...but there technician are not able to solve the problem

Airtel Customer Care

from Mumbai, Maharashtra

Sep 2, 2012

Verified Support

Namaste Mr.Dwivedi,

We would like to inform you that your concern listed 30 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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