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we are complaining about our landline 4630263for last 3 days and internet is also down but nobody is listening .
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AirTel — Complaint not being attended
I am complaining for my land-line [protected] for last 6 days and Internet is also down but nobody is listening. refer to my complaint on 04 Nov 12 regarding Airtel digitel TV. My customer id for digitel tv is [protected]. There is no action being taken on my complaint.
Also the call centre's and its agents response hasbeen very discouraging. I am being given new timings everytime and after that no action is being taken. I even spoke to superiors in call centre but to no avail. Also everytime i call up call centre it waste my time as well as money but there is no action being taken and everytime i need to furnish the entire information again again to agents which is very disgusting. Again today morning i was given complain number 25769856 but no engineer has turned up. The matter needs to be taken up with airtel to resolve at earliest.
the services of Airtel has deteriorated tremendously and is causing major inconvenience to customers
Also the call centre's and its agents response hasbeen very discouraging. I am being given new timings everytime and after that no action is being taken. I even spoke to superiors in call centre but to no avail. Also everytime i call up call centre it waste my time as well as money but there is no action being taken and everytime i need to furnish the entire information again again to agents which is very disgusting. Again today morning i was given complain number 25769856 but no engineer has turned up. The matter needs to be taken up with airtel to resolve at earliest.
the services of Airtel has deteriorated tremendously and is causing major inconvenience to customers
Namaste Mr.Singh,
This is to inform you that your concern listed on 04 Nov 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 04 Nov 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078