[Resolved] Airtel — Full Talktime Not Received

tusharbera

from Delhi, Delhi

Oct 27, 2012

Address: Chennai, Tamil Nadu

I have recharge the Airtel number([protected]) with Rs200 online on 23/10/2012. The airtel website shows that the amount is the full talktime amount. But I got only 175 in my account. After contact immedietly to the customer care he told me the balance amount Rs25 will credited within 48 hours, but nothings happens. Again I called to Customer care on 25th, and again some body told me please wait 24 hours it will be surely credited to my account. But nothing happens again. Till then I cannot contact the customer care.

Please help me to retrive the amount.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Related Airtel reviews

View all 54545 Airtel Reviews

Comments

Airtel Customer Care

from Mumbai, Maharashtra

Oct 27, 2012

Verified Support

Namaste(tusharbera),

This is to inform you that your concern listed on 27 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33