[Resolved] Airtel Haryana — Balance Refund

Abhimanyu Sameer Yadav

from Mumbai, Maharashtra

Oct 19, 2012

Address: Alwar, Rajasthan

Sir,
My name is Abhimanyu Yadav i have a airtel haryana sim its no. is [protected].I want to recharge for internet, so i call on customer care 121 for recharge plan amt. detial. They tell me RS 149/- recharge for 2 GB internet ( Date & time :[protected], 07:00 PM ). So I recharge RS 149/- but i this recharge is wrong this recharge note give me 2 GB data. I get 1500 minutes local airtel to airtel, but i was not recharge for minutes. I do not use that minutes. I call 121 and 198 to complain about why they tell me 149/- recharge for 2 GB internet but they can not register my complain.They put my call on hold and disconnect .Now abort my 121 or198 calling. So please help me.
My contect no is : [protected], [protected]

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Aug 7, 2021

Complaint marked as Resolved

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Oct 19, 2012

Verified Support

Namaste Mr.Yadav,

This is to inform you that your concern listed on 19 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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