Airtel — Illegal Bill

AirTel — illegal usage by a customer care executive

sir,
i am using an airtel prepaid connection since last four years. on 24 feb i sucribed an terrif plan of rs 198 from this company. but it stopped working since 9th march. for this i call costomer care but to no awail he started abusing me and filed no of hellow tunes packs which has some inappropriate song loaded and my balance gone.
you are requested to take imediate actions
ashish panwar

Namaste Prathamesh,

This is to inform you that your concern listed on 26 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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I am just getting false assurances from Airtel team. I got a call from some executive that query will be resolved. I told him about the complaint filed. But still, the other executive who called today was arguing and harassing me. I am fed up and looking for quick resolution.

Dear Sir/Mam,

I am Prathamesh Sukale. I have stop using Airtel postpaid mobile number [protected] services from last 3-4 months.

I visited their gallery few months back regarding complaint to deactivate my mobile number as the same was not in use by me.

I had done F & F Settlement against the outstanding bill through IDBI Bank cheque number 030045 as per executive suggestion who visited me.

I also told him that I don't wish to continue with the Airtel services.

Even after all this drama the other collection executive call on my mummy number even after providing my cell number - [protected] for further communication.

But still I am receiving call for bill payment and they are threatening with dire consequences.

Also I am getting soft copy regarding payment from Airtel with monthly and late payment charges.

I thereby request you to kindly look into these matter asap.

Thanks.
Prathamesh S.
[protected].