Airtel Complaints & Reviews

Today morning 1:10am I spoke with one of your colleague with name "kumar". Obviously customer support executive will be in polite, but entirely opposite to that i.e he spoke with very anger from the beginning itself. He didn't understood my complaint, then i ask to transfer the call to supervisor or manager but he refused. Then arguments are started with very anger. Then I quit my call because i understood that he will not solve my problem. But he suddendly activated caller tune and VAS services without permission to reduce my balance. But he dont know my next action towards the same. My mobile#91-[protected]-Baskaran, [protected]@yahoo.com.

Today morning[protected]:10am I spoke with one of your colleague with name "kumar". Obviously customer support executive will be in polite, but entirely opposite to that i.e he spoke with very anger from the beginning itself. He didn't understood my complaint, then i ask to transfer the call to supervisor or manager but he refused. Then arguments are started with very anger. Then I quit my call because i understood that he will not solve my problem. But he suddendly activated caller tune and VAS services without permission to reduce my balance. But he dont know my next action towards the same. My mobile#91-[protected]-Baskaran, [protected]@yahoo.com.

Dear Sir

Absolutely your are a Good cheaters. Till now I did not get any amount of Rs. 42. Till now I got a message only. How many person do cheat daily Please tell me. I am sending several times So I have to CC this mail to many other people, How would you cheat me. Since 8.12.2009


Thanks & Regards
Ashutosh
[protected]

--- On Thu, 31/12/09, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:


From: [protected]@airtelindia.com <[protected]@airtelindia.com>
Subject: Re: REMINDER MOBILE NO. [protected]. ERECHARGE OF RS. 42 TRANSID[protected] DT. 08.12.2009 [|BAL|[protected]|[protected]|]
To: [protected]@yahoo.co.in
Date: Thursday, 31 December, 2009, 5:33 PM

Dear Mr. Ashutosh,

Thank you for contacting Airtel.

You have expressed over the non receipt of recharge amount for your Airtel number [protected].

We regret for the inconvenience caused to you in this regard.

As per your telephonic interaction we like to confirm you that we have checked our system and found that you have received the benefit for the recharge. Please be informed that the recharge amount has been credited in your dedicated account 7. To check the balance and validity of the dedicated account we request you to dial *(Star)123*(Star)7# (Toll Free) from your mobile.

For further assistance, mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards,

Nitish Raja S
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=DA3D5BA42B91...⇄ C4FF169E760E579DE7FC2CCCD3F5DA0E32551B2D13B5DBEDF266D9CFE 6 9&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: [protected]@airtelindia.com
Cc:
Sent: 31/12/2009 14:14:57
Subject: Re: REMINDER MOBILE NO. [protected]. ERECHARGE OF RS. 42 TRANSID[protected] DT. 08.12.2009 [|BAL|[protected]|[protected]|]

PLZ. CALL ME TO CLEAR

Thanks Regards
Ashutosh
[protected]

--- On Thu[protected]@airtelindia.com [protected]@airtelindia.com wrote:



From: [protected]@airtelindia.com [protected]@airtelindia.com
Subject: Re: REMINDER MOBILE NO. [protected]. ERECHARGE OF RS. 42 TRANSID[protected] DT. 08.12.2009 [ BAL [protected][protected] ]
To: [protected]@yahoo.co.in
Date: Thursday 31 December 2009 11:39 AM


Dear Mr. Bhagat

Thank you for contacting Airtel.

We understand from your previous interactions you had expressed concern over the non receipt of recharge amount for your Airtel number [protected].

We regret for the inconvenience caused to you in this regard.

As informed earlier that the amount of Rs. 33.82 - regarding the recharge of Rs. 50 - for transaction ID [protected] has been already posted in your account as on 08 12 09 as per our records. Hence we request you to check and revert for further clarifications regarding the same.

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards

Saravanan Loganathan
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction please use the below hyperlink
Click here to provide Feedback. https: ispeed.airtel.in iVoiceFeedback Search EFViewerDE.aspx info=B5D73E4BA1C72144A7C91154A4C73FA7D02F41BE3D4A424D4CB6DF2265A8E82B6BAFE72850B...⇄ refno=[protected]%20

Or if you cannot click on the above link please copy the full URL from below and paste the URL in your web browser.
https: ispeed.airtel.in iVoiceFeedback Search EFViewerDE.aspx info=B5D73E4BA1C72144A7C91154A4C73FA7D02F41BE3D4A424D4CB6DF2265A8E82B6BAFE72850B...⇄ refno=[protected]

Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: [protected]@airtelindia.com
Cc:
Sent:[protected]:28:05
Subject: REMINDER MOBILE NO. [protected]. ERECHARGE OF RS. 42 TRANSID[protected] DT. 08.12.2009 [ BAL [protected][protected] ]

I have got the message but I did not got any amount and talk time is of same is of Rs. 8.00

Thanks Regards
Ashutosh
[protected]

--- On Wed[protected]@airtelindia.com [protected]@airtelindia.com wrote:



From: [protected]@airtelindia.com [protected]@airtelindia.com
Subject: Re: REMINDER MOBILE NO. [protected]. ERECHARGE OF RS. 42 TRANSID[protected] DT. 08.12.2009 [ BAL [protected][protected] ]
To: [protected]@yahoo.co.in
Date: Wednesday 30 December 2009 2:29 PM


Dear Mr. Bhagat

Thank you for contacting Airtel.

We understand from your previous interaction you have expressed concern over the non receipt of recharge amount for your Airtel number [protected].

We regret for the inconvenience caused to you in this regard.

As informed earlier we like to inform you that as per our records an amount of Rs. 33.82 - has been already posted on your account on 08 12 09

Also 100 free SMS has been posted to your dedicated account. Please dial 123 7# (star123star7#) to know about the balance and validity of dedicated account.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards

Nitish Raja S
Customer Care
Bharti Airtel Limited

Airtel is a maha chor company. They have no conscience. They are only after people's money.

Issue instructions to your bank (by e-mail and later by confirmatory signed letter) to cancel ECS transfer to this fraudulent disservice provider. Send mail to Airtel Registered office at New Delhi warning them they are on a legal collision course with you. Get somebody from the Press to cover your story.

Airtel is a stubborn leech. I know from experience. I have filed a Rs 50 Lakh compensation claim in the State Consumer Forum in Bombay.

Good Luck. Warn all in your zone of influence to steer clear from Airtel services and products.

Venkatesh Naidu
Mumbai

Dear Airtel Help desk / Customer Care,

I neutrally agree the above complaints as i have also facing the same problem. Yes i received a message on my mobile no. asking to visit the nearest airtel gallery along with the original identification documents for successful continued service within 48 hours. This is 4th time message im receiving from when i activated my mobile no. I dont understand why this happening again & again. Dont you people have proper co-ordination internally? Why your reputed organization troubles us in this way? Sometimes there is no network at all.

Please see into this & help us not repeat again. Solve this issue once for all. I am facing many problems from your end.

My Mobile No: [protected]

Appreciate your positive response.

Rgds,
Vidya

Aitel

Respected Sir ,

I am ponnayan , my airtel sim card is missing for this month (14/02/2008) , Now i bought duplicate airtel simcard for this month (21/02/2008) . now only airtel simcard is not in service ,(SIM CARD REGISTRATION IS FAILED) so please activate my sim.sorry registration failed mobile number is [protected].
Any Doubt please contact sir .
my contact number :[protected]

Please action do for my complaint sir.

Thanks & Regards,
M Ponnayan

Respected Sir ,

I am ponnayan , my airtel sim card is missing for this month (14/02/2008) , Now i bought duplicate airtel simcard for this month (21/02/2008) . now only airtel simcard is not in service ,(SIM CARD REGISTRATION IS FAILED) so please activate my sim.

Thanks & Regards,
M Ponnayan

My cell No. [protected] (pre-paid). I had given Rs.600 to one of your guy for a new scheme (50paise for any cell or landline & 50paise for sms & 1 Rs. for STD). The scheme was never activated but after few days my sim was showing invalid. In Airtel Gallery, your Exe. said its been converted to PostPaid. Now today after 4 days my sim is still not activated. Even i could not get your exec. on line in Customer care ie. 121/[protected]. Please take some action.

Simcard registration failed
Respected Sir ,

I am Anand kumar singh , my airtel sim card is missing for this month (03/03/2008) , Now i bought duplicate airtel simcard for this month (03/03/2008) . now only airtel simcard is not in service ,(SIM CARD REGISTRATION IS FAILED) so please activate my sim.sorry registration failed mobile number is [protected].
Any Doubt please contact sir .
my contact number :[protected]
Please action do for my complaint sir.

Thanks & Regards,
Anand

Hi Sir,
I am using AIRTEL prepaid connection for atleast 4 yrs.I recharged my Card yesterday for Rs.250( Lifetime Incoming) and a Booster Pack for Rs.69. I got this Booster Pack only after confirming with AIRTEL Customer care Representative and only to have my MSGS free, but it went the Other way. Now all my MSGS is costing me 50 paise which I really do not wanted to be...
Kindly, change my plan to SMS Free or atleast to the old one (5 paise per SMS). I request to do the needful on a High Priority Basis.My Reference No.[protected].

plz explain in full detail for booster pack in rs97, rs69, rs64 .

i issued two postpaid simcard on 152007
the executive delivered the two simcard
later he activated one but till now he didnt activate the other
then when we asked abt the other sim the cust care he told that other sim is prepaid
how it can b possible this is very wrong
its under creminal act this regards they should take any action abt the sim
the offer is from we can talk from one mobile to other is free
they delivered as postpaid but later how can they say prepaid

so take nessary action regarding it take severe action against it
yours sincerely
madhavan kalyani

Im Karthikeyan, working as Territory Sales Manager. Recently i had choosen Airtel broadband. I was guided by One of their executive Mr. Kalai. He was pushing me & made me opt for a plan - which i later found was misleading. When asking for response - i was shocked by the attitude of the people & their answer. I was in agony & expected a solution, which i was not given. Im surprised, if this happens to one who is in the same field of sales, wat would happen to laymen.

I want my plan to be changed immediatly & make sure no such mislead happen in future.

Regards
Karthikeyan Ramachandran

DEAR SIR
MY SIM NO[protected] & MOBILENO [protected] PLEASE MY REGESTRATION OPEN
THANKS

Respected Sir,
I had taken one sim card from Karnataka in 1st wk of May 2008, Sim card No- [protected]. This sim no was working for 2 weeks upto 3rd week of May 2008, after that it is not working and in the mobile it is shown as " Registration failure"
But why this is occurring.
I will be highly obliged if you kindly correct the above at your earliest.
With regards
Raja Nepolion Nandy.

I want to registration in Airtel to view the bill.

I, Jitendra kr Sharma, using an Airtel mobile connection, have been facing a lot of problems with bill payment.I have visited four to five times the airtel gallery to update my payment details.In the month of june2008 the mobile bill payment for Airtel was paid through internet banking and my bill amount was Rs 1035 .This has already been debited from my icici bank account, and somehow this transaction has not been updated in their system.
After visiting airtel galleries for the fourth time, I got a phone call from Airtel regarding the harassment I was going through and they apologised and said that all my payment is done and this kind of mistake will not happen again.

Still after three days(15th sept 2008) my sim card is giving error (simcard registration failed), because of my payment is not shown which i have already duly paid.



a very unsatisfied airtel customer,

jitendra sharma

mo no [protected].(airtel no blocked)

alternate contact no [protected]

hello

i want to get summary of airtel post paid connection.

my sim number [protected]
is reg. failed

Respected Sir,

I am abhilash.c.d, my airtel sim card is missing for this month (20/02/2010), Now i bought duplicate airtel simcard for this month (22/05/2010) . now only airtel simcard is not in service, Sim number is[protected] mobile number [protected], (SIM CARD REGISTRATION IS FAILED) so please activate my sim. registration failed mobile number is [protected]
Any Doubt please contact sir .
my contact number :[protected]

Please do action for my complaint sir.

Airtel Sim Card — simcard registration failed

dear sir
i have taken simcard of airtel 2 months before and submitted full document which is required. now ther is problem everytime message is comming ur sim card registration failed so please help me and step i have to follow regarding this problem.

I COmpletely Disagreew with you!

They are telling you that you do not have to pay..YOU JUST IGNORE THEM..SINCE THEY IGNORED YOU...YOU HAVE MADE REQUEST RIGHT..THEN KEEP THE CALL DETAILS WITH YOU..THAT IS MORE THAN ENOUGH..

let them go for leagal action againist it.( THEY CAN NOT DO..SINCE they very well know that THEY ARE DOING WRONG )..even if the court ordering you to pay the amount..it will notbe much the amount bank inerest..so LET AIRTEL TO STRUGGLE ON LEAGAL ISSUES ...

I AM 100% SURE THAT THEY CAN NOT TAKE ANY ACTION ON THIS...DO NOT PAY..IGNORE AIRTEL...

I DID THAT..THATS IT..THROW THIER SIM AWAY..ANFD [censored] OFF..

sir i am using 3year call 50paise in other mobile .so1rs calling going plz help me ...hacker to airtel

Dear sir,

Hope you be fine.
I am Airtel life time prepaid customer from jharkhand(India).It is ironical to state that I made complaints several times to customer care 121 about the wrongful deduction of amount from my airtel connection mob n.-[protected] but all my requests fell to a deaf ear and the concerned authorities are not serious at all at my grievances.Here are the details of illegal deductions:-
1)Rs 249 on 11/2/2008, it must not be taken before 22th each month.
2)Rs 40 on 11/2/2008 at night nearly after 10.30 pm
3) For subsequent four months up till now , Rs 30 per month for hello tunes even if I have neither applied for hello tunes nor used it any time.
It is mentionworthy here that whenever a complain is lodged with Customer care, they say that "It is due to System Upgradation Problem" . Today also,that sources told so.Thus they are tarnishing the image of AIRTEL making false pretensions. I am at a loss after all and the amount had been deducted without rendering any service to me which shows at large the deficiency in services from Airtel counterparts.
You are therefore, requested to look into the matter and give suitable instructions to the authorities concerned and add the above mentioned ( wrongfully debitted) amount to my balance at your earliest failing which I shall have to knock the door of Consumer Forum.Awaiting your response.
Yours Sincerely,
Amarnath Prasad
email- sk.[protected]@gmail.com
mob- [protected]
Hans Nivas,Kalimanda,Harnakundi Road,
Purana Dumka,Dumka,Jharkhand-814 101

Airtel Prepaid Card — Illegal deduction for Hello Tunes

My mobile number is [protected]. Its a life time prepaid card.On 20th March 2009 I applied for the Hello tune, I got a message from Airtel (6782) saying that You have been charged Rs.15 for the song.your caller will now hear Genda Phool as your Hello tune.
But, no hello tune has been loaded on my phone and money is deducted.
I called the customer care for the problem, they assured me to solve the problem within 24 hours.
On 26th March 2009, again I got a mail that, you have been un subscribed from Airtel Hello tunes service.
Again I contacted customer care on 26th March 2009, they again assured me to solve the problem within 24 hours.
Again I received a message on 26th March from 6781, stating that " Thank you for subscribing to Hello Tunes service. you have been charged rs 30 for 30Days.
But, again no hello tune has been activated, and the amount deducted.
Once again I contacted the customer care, again I was assured to solve the problem within 24 hours, complaint ref . no.[protected].But nothing works.
Today on 02nd April 2009, again I contacted the customer, he assured me to solve the problem,
My hello tunes were activated, but again I was charged Rs 30 for the Hello Tunes.

Please don't harras the customers like me and arrange to refund the monet illigelly deducted as soon as possible.

Hoping for the favourable.

Yatendra Singh Chauhan

i m mihir

Wrongful deduction from mobile no : [protected]

It is being noticed that on every recharge some amount is deducted for friends chat eventhough the service is not chosen by me. This has been brought to the notice of customer care several times and it has been requested repeatedly to discontinue the friends chat. The request made is not implemented even after making complaints to customer care. Please stop this unnecessary deduction for friends chat on recharge.

Airtel Mobile Services — Loss of balance

Hello :) Am Akshaya from chennai ! Recently i applied airtel GPRS pack...after it got activated Rs 5 got debited from my account. Things were going smooth till today afternoon..after 3 : 00 pm even though i had activated my internet scheme ..Rs 30 got debited from my account ! this is the 2nd time ! I even called the customer care and informed them about this..but they took no care of this issue ! I would be happy if some authority checks this issue and credit Rs 30 into my account and also activate my GPRS pack .
Thanking you,
Akshaya

Broadband — recharge not updated in the server

i am a tata indi com custmer i ahve purchased 1 month 128 kbps prepaid vochser . i am calling daily to custmer care but they are not responding

as well as they are not soloving this issue from past 15 days onwords. service is very bad.

Broadband — Broadband Connection is not provided

Dear Sir,

I applied for braodband connection (500C) 1 month ago, but I didn't receive modem until now. BSNL agent told me that my request has been approved. I'm still waiting for the connection.

Can you please let me know how long will it take to get the connection?

Please take the necessary action asap.

Best Regards,
Bimal Chandra Majumdar
BSNL Land Line: 25905586
Address: 50/5, Shyam Nagar Road,
Santosh Vihar, 1st Floor, Flat-B
Kolkata -55

I have applied for broadband connection 499/- plan on 25 May 2008 in Agra at my residence F-1038 Kamla Nagar agra.Connection is booked by executive Subhashish but now neither they are providing connectoin nor refunding money
afterthat there is possibility of connection.I have also talked to Mr. Suprit, he told me several time I will come but he didnot come.I have last option to go to consumer court.
My no. is [protected].

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

AirTel — Need a Broadband Connection

Hello Sir,

I want a Airtel Broadband connection.but Airtel employee always told me.sir we are trying to connect but they did'nt
so sir plz help me i need a connection and they are not give a response.

Airtel Broadband — Services not provided

Dear Sirs,



I have been running to AIRTEL offices since the last six months but no result is forthcoming.

Please consider as to why would a subscriber pay Rs.7990/- and lose it. Airtel unexperienced

staff has created a mess resulting in my loss of my money.



Please helpme to either get the service or refund of my money.



Please advise action taken.



Narinder Kumar Garg

16.6.2009

[protected][protected][protected][protected][protected][protected][protected][pr...⇄



MOST URGENT & IMMEDIATE





From: Narinder Kumar Garg Phones: 4007669, 2651609

Properietor Beam Engineers Mobile:[protected]

55-B Raja Park,

Ambala Cantt-13301.



30th January, 2009



Bharti Airtel Limited,

224 Okhla Industrial Area, Phase III,

New Delhi- 110020



Dear Sirs,



Sub: Regarding misappropriation of Rs.7990/- paid to you vide our Cheque No. 658493 dated 23.11.2008 drawn on State Bank of India, Ambala Cantt.



I paid you the above mentioned cheque for Rs.7990/- for buying 24 months internet connection against purchase of new COMPAQ Pressario PC 3550IL. The connection was provided by providing new connection 4008669 but was disconnected by you without any reason. I have lost this money without any fault of mine. All me efforts and frequent visits to your office at Rattan Chowk, Ambala Cantt failed to bear any results.



Please provide me the connection for which the money has been provided in advance immediately

without any penalty and oblige. I am not responsible for wrong actions and misunderstanding of your staff



If I fail to get satisfactory reply in writing, I shall be forced to seek remedies available under the law, along with compensation for the business lost and harassment.



PLEASE SEND REPLY IN WRITING WITHIN ONE WEEK .



Thanking you,



Yours faithfully,





Narinder Kumar Garg

AIRTEL broadband agent RAJESH YADAV whose phone no. is [protected] has cheated me by not providing a connection and not returning the amount of rs.850. My written complaint to AIRTEL has been of no use. AIRTEL hires agents who are cheats this reflects the organizations standards.

Airtel Broadband — Not doing any thing on my request

On 1st of Aug 2009, I put a request to shift my broadband connection from Dwarka (New Delhi) to Gurgaon. Since then I have made numerous call to get the status of the request. Every time I call, they say that we need another 24 hrs to find the status. When I was putting request, they said status will be conveyed to me within two days and shifting will be done within 7 days. I have spent close to Rs 500 while making calls to AirTel customer care. I want to know from any one on this forum who can give me contact details of the right person. Or where can I approach to get this resolved. Ticket # was 252220.

i hav problem regarding my internet...
tell me whom is shuld i contact

Airtel Broadband — not giving connection in time

dear sir i had applied for airtel broadband connection on 4th aug 2010. your executive has taken Rs 1000/- as booking amount and assure me that within 5 working days it will activate but till 20th aug my connection has not started, even when i talk to customer care they are giving me dates. one of the line man came to me and provided the land line number [protected]. but now they are saying that they cant provide me connection.let me infom shall igo to consumer forum for providing me false commitment.
manoj kumar
bhopal

Airtel Broadband — Not giving the connection

Hi,

We requested for broad band connection. A guy came at our door took the documents, PAN card photo copy, house rental agreement and took three months bill in advance. He assured to get connection by 4-7 working days. He collected it 3 weeks back. After a week we didn't hear anything, then...I called him but he is not even picking the call.
Please help me regarding this.

Br,
Anurag
[protected]

AIRTEL BROADBAND SERVICE — CONNECTION NOT PROVIDED

I enrolled on 27th Sep 2010 for Airtel broadband connection throug Airtel Marketing Executive. My enrollment No. is 2405292. I given Rs 500 to executive. When document procedure completed, then one airtel technical team person came to my house to provide the connection & told me that as all ports are chocked, so he can't give me connection.
I discussed with there marketing manager Mr. Arvind Pal regarding there promise to provide connection in two days. He promised me to give him two more days to fix the issue.
After a week I call him up, he again ask for two more days. Then aften two days I called him he didn't pick my phone.
I called to customer care, but they also told that on my concern they are working.
Now after two weeks itself conncection is not provided & even no body tried to contact me.
I am feeling cheated with airtel by both money as well as time.

Airtel Broadband — Being cheated by AirTel executives

I am using AirTel Broadband since July 2009. My AirTel Land-line number is [protected] .I had a false image about AirTel that when its comes to customer services ,they are the best. But now I have realized their true color.

For the past more than one month,I am being tortured by AirTel like anything.I don't know who is going to pay for the losses caused by non-availability of internet at my premises due to false promises made by AirTel every-time.

This is how my story goes.....

02-April-2011:

· I raised a shifting request of my Broadband connection with a reference number #189019 to my new premises in the same locality.

· I was told that maximum time taken for shifting will be 6 days.

18-April-2011:

· I didn’t receive any call from anyone in this regard till this date.

· I lodged a complaint with a reference number: #45337284 to customers care.

· As promised by customer care, I got a call within 4 hours of complaint.

· I was told by the executive that in my area, junction box is full and hence I need to wait for 2 more weeks.

· I was not ready to wait more than 3 days due to some personal constraints.

· I got a reply that before two weeks, this is not possible at all.

· I raised a request for the cancellation with a reference number: # 592114 and was told that my request will be entertained in 7 working days.

20-April-2011:

· I got a call from an executive, and to my surprise he was asking me to wait for 1 month.

· I told him everything and also made it clear that it has become really impossible for me to wait even for a week.

· He told me, he cannot help me in this regard.

· I applied for a BSNL broadband connection.

· BSNL people surveyed my house and promised me to give the connection in 4 working days.

23-April-2011:

· I got a call from another AirTel executive; he paid a visit to my premises, fixed the cables and promised me to give the connection by 24-Mar-2011.

· I called to BSNL, and cancelled my request for the new connection.

24-April-2011:

· I didn’t get any call from anyone.

26-April-2011:

· I lodged a complaint with reference number: #45637500.

· I was shocked to know that, it is written in the record: “Customer is agreed to wait for one month”.

27-April-2011:

· I got a call from AirTel and was asked whether I have spoken to any executive regarding the waiting for one month. I told yes but I was not ready to wait even for 3 days then how can I be agree to wait for 1 month. After this, he said: “OK” sir and disconnected the call.

28-April-2011:

I got a call from AirTel saying that I will get my connection within one week.I told them clearly that I can not wait for even 2 days.

They requested me like anything for the same. I asked them to give an exact date before which I can get my connection.

They said,my connection will be given at any cost by 04-May-2011.

04-May-2011:

No one called me till date.

I can say only one thing now : Enough is Enough!!!!!!

I can't wait even for a day .. Going to get a Tata Photon +.

I request you to please CANCEL MY CONNCETION.
I have had raised 3 cancellation request in the past,and every time I got a reply that it will be entertained within 7 working dates.

This time,please no 7 days....Please I don't want anything....Just cancel my connection.

Regards,
Brij Kishore Pandey
[protected]
bkp.[protected]@sify.com

I sent a mail also...but even after 24 hours I haven't receive any call.I had also spoken to the customer care at the same time I sent this mail, and I got a reply.They Give me a ticket number # 596470 and told that I will get a call before 24 hours. I haven't got any call..its going to be 25 hours.

from [protected]@airtel.in
to bkp.[protected]@gmail.com
date Wed, May 4, 2011 at 6:16 PM
subject Acknowledgement Mail.
mailed-by airtel.in
Important mainly because of the words in the message.

hide details 6:16 PM (1 day ago)

Dear airtel customer,

Thank you for writing to airtel. Your mail has been received by us, we
shall get back to you within 24 hours.

Warm Regards,
airtel customer service

Note: Please mention your fixedline number with proper STD code in the
subject of the email whenever you write to us for a quicker response. Do
not include any space or any special characters or space between the
digits. eg., 0(STDCODE)(FIXEDLINE_NUMBER)

This is an auto-generated response. Kindly do not reply on this mail.

[protected]-Original Message[protected]------
Subject: [protected]
Date: 04/05/2011 06:09:52 PM
From: bkp.[protected]@gmail.com
To: [protected]@airtel.in

[protected]:

Again I called to Customer care.As usual they gave a request reference number
# 46026142 and asked to wait for 48 hours...

This is AirTel how behaves with customers...

Regards,
Brij Kishore

Let me see how long it takes to resolve the issue.

Anyway, Thanks for your kind attention.


Regards,
Brij Kishore

May I know, How long it will take to resolve the issue.It would be of great help if you can give me a date.


Regards,
Brij koshore

Airtel Broadband — Incorrect information provided by Airtel guy and now he is not responding

Hi Team,

We always had out broadband connection from airtel since almost 5 years and recently we moved house.
ON submitting request for house change, Vinay contacted me who said he works in Sec12 Airtel office - Faridabad.
Since he was good friend of one of my known person he visited me home and advised that shifting the plan might take month and if i want he can get me new connection on cheaper rate and fairly quickly.
I was obviously happy about it and he updated me that i will have to only pay 899 for my existing plan for which i was paying 999 up till previously.
So i got my number changed which had just once digit adjusted in landline number but he said in order to change the plan changed to 899 i will have to contact him after 2 days and when i called him 2 days later he has been disconnecting my call.
Obviously he got his sale for the day by giving me new number but i really don't understand that how can airtel hire such cheap guys who in order to achieve their sales projection make fools out of honest customer.
I want some actions to be taken against this guy for his actions and for this i have even mentioned his name and mobile number.

Vinay- [protected]

And if possible get my plan shifted to what he promised .

First of all let me correct you Rakesh that complaint has been made by Gaurav (me) against your representative Vinay.

Second, lets start it fresh and this time gimme your response as responses are meant to be(after understanding the issue), not some auto generated emails.

My contact information is given below and its works perfectly since ever.

Gaurav Purohit
[protected]

Airtel — Cheated executive and not getting connection

Hi,

I have applied for Wi Fi Broad Band connection on 07/03/2012. I paid
650+100. That guy who come for collect the money get 100 extra, for address
proof. He promised me to give back the Lawyer signed address proof. But still
no one give it back. His name is Anand. His mobile no. is [protected]. He never
picked his mobile once i called to him.

Question here is How do you retain the cheated fellow in your good brand name
conern?

I called to customer care executive, his name is Ramesh he also promised me to
get connection with in today or tomorrow, but no use still no response.
(Interaction id[protected].

There is no response from your end. I am pained write that till date I have
not provided with the said connection.

You are requested to either instal the connection, as applied by immediately,
or refund the money deposited by me.

My mobile no is [protected].

Sent the above mail to appelate officers, but he called and said again he needs 7 days to process the request, if you want to cancel it will take 45 days to process.

MY SINCERE ADVICE DONT TAKE AIRTEL CONNECTION, THEY WILL EMPTY OUR POCKET NOT GIVE ANYTHING. WASTE AND WORST SERVICE.

Even appelate office also not good for response our queries.

Yours faithfully,
Saravanan.C

Airtel Broadband — Broadband connection not working since last one month

I have registered complaint regarding my broadband connection is not working on 15 march 2012 and after that I have registered 4 to 5 times same complaint. Still my broadband is not working and there are no followup from Airtel on this.

Airtel Broadband — Broadband Connection not working since last one month

I have registered complaint regarding my broadband connection is not working on 15 of march 2012 and till date it is not working.

My Airtel Landline number - [protected]

Connection Name - Roshan Pradhan

Dear Sir,

I have applied for Airtel Broadband connection on 21.11.2012. The Airtel people promised me to arrange for the connection within a day, but until now its not connected. I have already paid for the connection in cash on 21.11.2012 to him with a receipt.

I have been contacting several persons regarding this issue, but they are not attending the call. When I contacted the Airtel Customer Care, they told me that the connection was not feasible in our area. Then how can you collect cash from me without checking the connection feasibility. The marketing executive Velan specifically said that there is connection nearby, now how can they take back the statement when i checked with customer care.

I am very UNHAPPY with your service and the way your airtel people respond to my service calls.

I would never choose or recommend any airtel service to any one, i feel very much CHEATED. I have been used by your executive to reach their monthly sales target, If there is no feasibility why should your executive give me false promise.

Airtel Executive who cheated me

Velan ([protected])

I request you to kindly look into this issue and arrange for refund.

Airtel Application Number : 1284678

Mobile Number : [protected]

Looking forward to your earliest reply.

Regards,
V.Vinoth

Hello Mr. Deepak Mohod,

We have similar concern http://www.consumercomplaints.in/broadband/airtel-bharti-airtel-c788643

I would appreciate if you can address the same.

I am not sure if this is a fault of airtel or fault of representatives involved in this particular case. Inspite of this complaint, i am ready to take the connection even now. I have been using 3 other connections from Airtel and I am happy about airtel except the above mentioned complaint.

I have applied for Airtel Broadband connection on 06/06/13. The Airtel people promised me to arrange for the connection within a day, but until now its not connected. I have already paid for the connection in cash on 06/06/13 to him (His Mob# [protected]).

I have been contacting several persons regarding this issue to Mr. Gopi as a technician from the Airtel franchee ((His Mob# [protected])), but he is not giving any valuble reason why they are taking more time to serve. I would never choose or recommend any airtel service to any one, i feel very much cheated. I have been used by your executive to reach their monthly target. I request you to kindly look into this issue..

Airtel Network, Please ensure that your franshisee are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification. Please note this kind of people will pulldown the your goodwill soon..

Airtel - Indore — Very poor customer service!

hello. sir i purchase a new aitel sim but airtel sim is not activated after 48 hours plz sir my sim is activated fast. my mob no [protected].

my clinet ID is 13250195

A amount of Rs. 30 charged in my Nov'07 bill for hello tune service , regarding that I already told No to concern but even after that this service included & amount charged .

Pl. discontinue this service with immediate effect.

dear sir
i am using idea post paid mobile service but my service automatilly deactivate & i want to make a urgent call but company is not give me any informasion so pls are you tell me what can i do

i am waiting your email

mai airtel ka karib 4 years se custmer hu.maine abhi 13 feb ko airtel ka 50 rs wala SMS pack dala tha . par jab bhi mai sms karta hu to paisa mere main account me se lagta hai..
maine jab custmer care se bat ki to unhone ne 24 hrs me money refund hone ko kaha tha.jo ab tak nhi hua hai.

i want to inform you that i have a cell no. [protected] of airtel. i had purched it in dec 2006. it was working properly till yesterday(20/02/2008) morning but stopprd working from afternoon....
when i confermed from coustomer care then they told me that your number is barred because of invalid id and can't re-activate and they also told me that i was already informed before to submit your new id. but i never get any information or notice from the companey for this porpose.

i am facing a lot of trouble because of barring my number suddenly.....
here my problem is that the companey should follow a proper way.

mobile office network problam my area
mobile no.[protected]
cell info- not show
area -hadod and ladgaon
village- morgaon
post- hadod
tel- sardarpur
dist-dhar mp

My nember is [protected] . I mis my nember bhats proseding in isu my same number. this nomber is Life time valediti.
I want my nember plz ...

how aboud posibel

Sir,
I Have a Complain about Airtel. But This matter is long and I have a scaning Page. How can i send Please Give Mail Id so that i can send My Matter "420 with me about Airtel with 22000/- Rupees".

sir
my ph. no. [protected](mohd. rafique )
mujha is no. ki call detailes 1-1-2009 se ab tak ki.
my email id zaki.[protected]@yahoo.in


tank sss

though my problem is not exactly like yours, i agree to your situation.i have been using mobile office for 5 months and this time it has not been activated even after getting the recharge done.3 days have passed and the customer care says they dont have any record of this 498 recharge neither is the dealer willing to recharge it again.i received confirmation message after recharge and now they say it has not been recharged.i'm tired and frustrated and cant do my important work.instead i'm running from dfealer to airtel office but to no avail.

i could't connect to customer care of airtel...i am a airtel kolkata prepade customer...it's happened pevious 2 months...

yesterday A unknown person message me my personal details .. I have those message right now in my mobile..If you contact further and want to take action then please message me on [protected]@yahoo.co.in then I will proceed further.Will Airtel stop this nonsence ?

Refference to my previous message ...I call to your customer care no [protected] But they suggest me to go to police . But you know it is absurd because it is all about privacy . And for that in my opinion airtell should take action ..Please

I am having my connection from last 5 year. My mobile number is [protected]. I am having Blackberry connection with Mobile office in it. I have applyed for the lowest rate applicable for blackberry to be charged with my connection.(may be @290 per month). But for last 2 month it was charged full(May be @990). For your information i have applyed personally and through letters to your corporate office as well as the cousomer care center at" City center" kolkata 2 month back. Kindly chk my billable amount. I will be wating for your reply.
Dr. Joy Basu, Medical superintendent Apollo Gleneagles Hospitals Kolkata.

I am using airtel service since last 4/5 months and indiaOne plan(599 rental). It is happening everymonth that without ringing in, it shows some duration of few seconds while calling STD number. Everymonth I am paying Rs.60 to Rs.70/- for that. Regarding that I have already spoke to customer care people. But They didnot respond. I also request for generating my userid to pay bill online. But is also pending since last 2 month. Kindly respond me ASAP.

I would like to know where in chennai can I buy an

original battery fr blackberry curve 8310 as my battery is getting over

Dear sir
Can u send the address of air tel kolkata office (INFINITY TOWERS)
salt lake, ITS VERY VERY VERY URGENT

Regards

BIYALA

sir, i have a3 storied house with all clean papers in dhakuria kamala park. it has avery good height, and a newly constructed house. It has a roofspace of 900 sq.feet approx., i want you if by any case, uwant my roof space for establishment of your network tower, so as to improve your network.Iwant to give my roof space on rent to you, for your tower erection.
thanking you,
MR. RAJASHIK BASU.
CONTACT- [protected].

i want a detail of the owner of the mobile number [protected]the person is disturbing me alot and secondly in my name a number is used by some other peron i am not the owner of the number but still my detail is on that number that number is [protected] so do solve this two problem of mine

on 18th Sept.'08 on the way to Airport I asked an Airtel shopkeeper to give me top up card of Rs.500 for my airtel prepaid no.[protected]. He replied I don't have 500 top card but I will top up with easy topup. I said ok what he done i don't know a message came with ID no.[protected] as I am in hurry for flight i left for airport but I call from that as I have no balance. I imformed the matter to my father as I am leaving. My father went to shopkeeper who said i dont know you said 500 rs. i sent it and my mobile is showing sucessfully sent rest you talk with the company. After enquiring it is found the Rs. 500 he sent for power recharege. Again my father went to shop which is too far from our place again he said I sent it and taken the money thas all you take up with the company.My fathe also went to a big Airtel dealer opposite Mahajati SADAN Kolkata in C.R. Avenue and narated the facts. But the lady over there said she cant help sitting customer care table. Now my question is do i have to forget about my Rs.500/- which I want as top up not as power. Please reply

to whom it may concern.

i am using a airtel prepaid connection for the last 5 years no [protected].
Last year february i recharged it with a 1 year validity copoun,
after recharging the phone shows a validity till february 2009.
till december 2008 the phone had a balance of Rs.42 also
but from december the no has been recyled by the company automatically
without any specific reason. when asked the reason why, the sales representative
answers, nothing can be done and i[censored] dont like airtel GET OUT OF OUR NETWORK
A work very well done

R/Sir,
I am your consumer and i am very happy with services provided by you. But i have only one problem with you, when I go to my village then only I can not commuicate with my family because of tower problem. So, I have an idea of Errection of tower of your company if praposed at big village Dongari Buzurg situated in hilly area of Tumsar Tahsil District Bhandara, a place well known for mangnese mines of highest grade magnese content famous as 1st in India. Regarding my view You may be contacted at the address given below if your company think to have a proposal as mentioned above.

Thanking You.
With regards
Mr. Bharati Patle
100, Nakesari Housing Society,
Jayprakash Nagar, Khamla Road,
Nagpur, 440025.
Email - [protected]@rediffmail.com

Airtail Authority
Circle office, Infinity Building,
Salt lake, kolkata

Rs. 350 payment for posted line but Out going & In coming facility disconnect without any resign.

Dear Sir,

I have got a post pad SIM (Air tel ) connection dated on 20/01/2009 which SIM no,[protected] & Mobil no, [protected] also I have payment Rs. 350 for SIM, I have got a cash memo slip which name is ‘LINK WAY’ N/19 Jessor Road(South), Barasat, Kolkata-124, At fast I have submit all paper like as Voter identity card, 2 copy photo, pan card Xerox, also verification my residential address.
On 21/01/09 morning I have got the network connect & facilitated all the program . But one day later that means 22/01/09 my neat work is not available/disconnected without any resign .
What happened my SIM is not activated? No any massage or any information last four days from Customer care or LINK WAY.
My family also Airtel customer last two years.
I requested to you solve my problem, which my suffering last four days also I have looser my business.

Thank you,


Md. Rafiqul Islam,
Mallick Para, Bamangachhi,
North 24 Parganas.West Bengal.
[protected]

Dear sir
please Deactivate the Wap service from my mobile no- [protected], this is Prepaid connection, I trying to contact customer care service but I cannot be abele to contact them, Dear sir please Deactivate my wap service from my account, it charge me after 2 days Rs, 10 & its happen'ts 12 times so want to deactivate the service

Regard
Tinku Das

I have been contacting Airtel Helpline 4444 4555 during the last two days for getting land connection. Everytime they are telling that you would be connected within 24 hours. But till now I am yet to get any response. Should I shift to Vodafone for new land connection. I have been an user of Airtel connection during the last seven years.

Please advise.

Im Nadia and ive been using airtel prepaid system for the last 2 yrs.Since the mid of 2008 am using NOP (network on phone) by recharging 104 rp and getting a 24 hr 30 days net connection in my cell, .but i gotta tell u 1 simple thing airtel cellnet in india could'nt give me any better service.whn i was in bangladesh 2 yrs ago ive used their cell net, i got very good results frm gp (grameenphone) net service in my mobile.on the oder hand im very much happy wid the boradband system in india.but ive an urge to the airtel company that they should look after the problem sincerely.afterall they have a strong network system and a huge number of customers.so whts the harm of getting themselves involved wid the complaints of the customers!!!

I am in BARRACKPORE, KOLKATA 700123 WEST BENGAL state, , I have my own HOUSE, 1100SQFT ROOF and I am intrested to give it for rent to cell tower of any companeis, please contact my email id.[protected]@email.com or phone no. 91 [protected] . thanking you,
Reply | Forward

I AM VIVEK DAS .MY SIM HAS BEEN BLOCKED AND SHOW ENTER PUK NUMBER .MY MOBILE NUMBER IS [protected] (KOLKATTA).PLEASE E-MAIL PUK NUMBER ME AT AMRESH.[protected]@REDIFFMAIL.COM.PLEASE ITS VERY URGENT...





VIVEK DAS

CONTACT NO : [protected] (MY NEXT MOBILE NUMBER)

I like to install mobile tower on my roof, Pl. send your expert to materialize it.

DR. BIRESWAR CHATTERJEE,
22, PANCHANAN TALA LANE,
BEHALA, KOLKATA – 700034,
WEST BENGAL, INDIA.
MOBILE:- [protected], [protected], [protected]

i have airtel line no-[protected]. this no already 5 years over. I have life time connection
. AT FIRST I HAVE GOT MESSAGE IN MY MOBILE THIS CONNECTION IS VALI UP TO 2025. NOW I HAVE SEEN THIS CONNECTION IS VALID UP TO 2014. WHY, PLEASE REPLY TO ME, OTHERWISE I WILL TAKE ACTION . ANOTHER THING ALAWAYS I AM GETTING FRAUD SMS AND FRAUD TELEPHONE FROM AIRTEL AND OTHER THROUGH AIRTEL, WHY, I AHAVE NO INTEREST SUCH TYPE OF FRAUD SMA AND TELEPHONE.THIS IS VERY BAD . I AM THINKING TO DISCONNECT THIS LINE.

I am a developer.I have developed an apeartment and roof right belongs to me.I want to install a mobile tower on that roof.But my concern is flat owners can protest on that issue.Can I able to install it without consulting with them or it necessary to consult with them to get any NOC if you have.Please send me the rules and regulations for installing mobile tower.It is very urgent.MY email id is [protected]@gmail.com, sourav.[protected]@gmail.com.

Dear All,

This is not a compaints, I am interested to put a mobile tower on my building or vacant primices, Building is located SUKANTA PALLY, BARASAT, GHOLA KACHRI ROAD, KOLKATA 700124

If you can help me, pl do the needful.

Pl feel free to contact me on [protected]@yahoo.com
Contact : [protected] / [protected] / [protected]

Thanks,
pronab kumar das

Dear All,

This is not a compaints, I am interested to put a mobile tower on my building or vacant primices, Building is located SUKANTA PALLY, BARASAT, GHOLA KACHRI ROAD, KOLKATA 700124

If you can help me, pl do the needful.

Pl feel free to contact me on [protected]@yahoo.com
Contact : [protected] / [protected] / [protected]

Thanks,
pronab kumar das

Dear All,

This is not a compaints, I am interested to put a mobile tower on my building or vacant primices, Building is located SUKANTA PALLY, BARASAT, GHOLA KACHRI ROAD, KOLKATA 700124

If you can help me, pl do the needful.

Pl feel free to contact me on [protected]@yahoo.com
Contact : [protected] / [protected] / [protected]

Thanks,
pronab kumar das

No message can be send from my Mobile No.[protected] since 04.05.09 - URGENT solution needed.

No message can be sent from my Mobile No.[protected] since 04.05.09 - URGENTY solution needed.

Airtel — no server for mobile on leaving the city

I have airtel post connection number [protected] and whenever i go out of the city this sim does not regiter with the network.

sir,
sub: removal of the Telecommunication tower from the rooftop of the building namely "Udayachal Apartment" situated at S.M.Bose Rd., Agarpara, Near 5 No.Rail Gate, Kolkata-700109

Please refer to your letter of 1st. July, 2009, and subsequent to our letter of 4th instant, we have not yet received the amount of Rs.50, 000 fromyour end for which removal of the work has not yet been started, in spite of our repeated telephonic conversation with your Mr. Sudipta Bhatterjee. Please treat the matter extremely urgent.
Regards,
Ananta Kr. Deb, Secretary
Agarpara Udayachal Apartment.

My Mobile number is [protected]. My connection address is 76, Tollygung Road, Kolkata.
I've been provided a calltune to my connection without any permission from my side.
Despite, several assurance from your customer care executives, its not get de activated till now.
Please do the needfull or I have to go Consumer forum/ deactivate your connection.

Regards,
Sukdev Mondal.

i rechrgd with rs. 498 for mobile office for 1 month.. It was suposed to activate within 2 days but 6 days hav pasd by nd it is stil not activated.. Airtel cust. care nd 121 is not rsponding

Dear Sir,
A mobile tower of Airtel had been installed in my building at salt lake sector 2 of which I am a co-owner. the initial contact was for 3 years. However, the Airtel does not appear to have renewed the same and is paying the rent at old rate. The secretary of the Building Association had dealt the matter after taking our consent but now there is no transparency in the entire deal. Please inform me as to who can give the clear picture of the entire matter in the Airtel office.Who should be approached so that the truth comes out without going in to court cases.

i want a detail of the owner of the mobile number [protected] the person is disturbing me. plz sir send me this person address & name on my mail id

mobile — Server

My Mob. Is -[protected]
When I Sent Sms In other state That time sms Is always Pending Why.I REquest u pls My Complent as soon As posibal To Sol Ok

Few days back, i mistakenly choosed the 54321 services that cut 30 Rs per month.Then i requested to terminate the 54321 services. But till now, every month 30 Rs is deducting from my balance. Plz step the 54321 services. I am not happy about the services.

My Cell No : [protected]

Please, STOP 543212 Joke services from my mobile ([protected]). Every month 30 Rs is deducting from my balance. Plz stop it. Earlier, i have requested it for stopping the services, but problem still persisted.

Plz stop " 543212" services from my cell ([protected])

my name is gopal shah I am in rishra KOLKATA 700123 WEST BENGAL state, , I have my own HOUSE, 3600 SQFT ROOF and I am intrested to give it for rent to cell tower of any companeis, please contact my email id is [protected]@rediffmail.com & ph no[protected] & mobile no [protected]

this is not a complaint my name is gopal shah I am in rishra KOLKATA 712248 WEST BENGAL state, , I have my own HOUSE, 3600 SQFT ROOF and I am intrested to give it for rent to cell tower of any companeis, please contact my email id is [protected]@rediffmail.com & ph no[protected] & mobile no [protected]

this no is[protected] disconect for sir this nois dosnot for use

i was satisfied with Airtel service till 1 March.2009, but after the recharg of lifetime my balance start deducting abnormally.I had complained to Customer Care but they do not resolve my issue.

I AM REALLY UNHAPPY...

Hi all,

I too really unhappy because of Kolkata airtel both prepaid and postpaid. I was a airtel customer of past 6 months. Customer service is not at all good in kolkata.This is my personal opinion and experience also. Now a days airtel is decreasing their reliability.

I HAVE SPENT MAXIMUM TIME TO CONTACT CUSTOMER CARE PLEASE TELL ME WHAT TO DO .
I NEED MOBILE OFFICE SETTINGS ON MY AIRTEL NO-[protected]

sir.i have very nice and suitable place in kolkata and looking for tower company for install tower
if any company want plot to install tower like vodafone.airtel.reliance.aircel.etc.
please contac me mob.no.[protected] or reply me
[protected]@yahoo.com or [protected]@gmail.com
my postal address uttam mondal s/o asutosh mondal village + post devipur - viya raidighi - dist.south 24 parganes - kolkata pin cod.743383
location is jaynagar mangilpur (kolkata)
uttam mondal

Hi,

I have a Kolkata Number : [protected], Pre-Paid connection. Presently I am using it in Doha State of Qatar with International Roaming last 1 year its Working But now its showing "SIM CARD REGISTRATION FAILED" before that I am not getting any message. I don't know why they are block this active number. Presently I am in Doha state Of Qatar. how can i solv this prob

Regards
Dipankar Chakraborty

Dear Sir,

Please request my special offer has been deactivate kindly active my offer... i have call customer care executive and told me recharge Rs.32/- and able the offer.and activate 24hours. sir i have recharge on dtd.[protected], 5.51pm. my offer on airtel to airtel 10pcs per mtn. and others 30pcs per mtn. std 50pcs per mtn.but sir this offer is not active at the moment so request sir please active my offer and uses problem airtel connection my mobile number is [protected].
thanks regards
Subrata Maiti

Pleae activate my mobile number [protected]

Customer Care,
AIRTEL MOBILE PREPAID SERVICES
KOLKATA region.

Dated: June 4rh, 2011.


Dear Sir/Madam,

Sub. Retention of my mobile no [protected] of West Bengal

I have a SIM card of Kolkata and No [protected] and I was using that while I was in Kolkata up to Dec. 2010. Now, for my work I came to Kolkata from Dec.2010 and I will be here up to Oct.2011. While, I am in Pune Maharastra, I have a fresh SIM card of Maharastra and I kept that Kolkata card alive by recharging the same with Rs.100/- about three months ago. I used that no once or twice in month for 30 sec to one mint. To keep it active and alive. I had about Rs.80/- in the first week of May 2011. On 1st June, 2011, when I wanted to used the make it active/alive. I found Zero Balance and expiry date mentioned 11th May 2011. I was surprised to see that and gone to many Airtel mobile shop Gallery to enquire about what happen to my above SIM no.
I had been told to contact the customer care center of Kolkata and lodge a complaint and write to them. They will give the answer. Hence, I started calling the No [protected] and automatic teletalking machine asked to dial 1/2/1 etc and I did. Finally they asked to dial the password which was not known or told me and I hanged the telephone. In the meantime, today afternoon I got one MSG that recharge Rs 160/- and get TT of Rs.160/-. I am confused. What to do? PLEASE HELP.

Now please help me the ways of keeping/retaining the no up to Oct.2011. And after that I will be using that no in Kolkata.

Thanking you and with regards,

Kashinath Nag

1. I, MR SUMAN DUTTA, SERVING SOLDIER OF THE INDIAN ARMY, AM LODGING THE COMPLAINT ON BEHALF OF MY AGED AND WIDOWED MOTHER SMT PRATIVA DUTTA.

2. MY MOTHER HAD SUBSCRIBED A AIRTEL PREPAID CONNECTION ( NO [protected]) IN YR 2006 FROM MANJU TRADERS, CHAKDAHA, NADIA (WB-741222) AS LIFE TIME AGREEMENT FOR RS 999/-, SUBMITTING ALL VALID DOCUMENTS I.E. VOTER ID, RATION CARD ETC. THIS MOBILE CONNECTION HAS BEEN THE ONLY WAY FOR HER TO COMMUNICATE WITH HER TWO SONS, WHO WERE POSTED IN J & K AND RAJASTHAN. ALL RELATIVES WERE ALSO CONNECTED ON THIS MOBILE NUMBER.

3. AFTER FIVE YEARS O[censored]SAGE OF THIS MOBILE CONNECTION, THE SERVICE PROVIDER (AIRTEL BENGAL AREA) HAS BLOCKED THE SIM CARD IN FIRST WEEK OF MAY 2011 WITHOUT ANY KNOWN REASON. THE NUMBER WAS LATEST RECHARGED ON 27-28 APR 2011 WITH RS 50/-. THEREAFTER, AFTER BLOCKAGE OF SIM CARD, FOR SEVEN DAYS MY MOTHER COULD NOT UNDERSTAND THE PROBLEM WITH THE CONNECTION. SHE COULD NOT CONNECT ANY ONE AS ALL INCOMING AND OUTGOING CALLS WERE STOPPED. BEING WORRIED, SHE VISITED RETAILERS FOR THE NEEDFUL. SHE AGAIN SUBMITTED THE ALL SUPPORTING DOCUMENTS TO A RETAILER FOR RE-INSTATEMENT OF THE CONNECTION. SHE WAS CONTINUED TO BE HARASSED BY VISITING RETAILER SHOPS IN THE HOT SUMMER DAYS AGAIN AND AGAIN. WE, THE TWO BROTHERS, SERVING IN THE ARMY AND POSTED IN OTHER STATES, COULD NOT DIRECTLY COMMUNICATE MY MOTHER FOR ONE AND HALF MONTHS. WE TRIED TO CALL ON THAT MOBILE NUMBER (I.E. [protected]) AGAIN AND AGAIN, HOPING THAT THE SERVICE WOULD HAVE BEEN RE-INSTATED. BUT IN MID MAY 2011, WE HAVE COME TO KNOW THAT THE NUMBER HAS BEEN ALLOTTED TO ANOTHER PERSON BY THE AIRTEL.

4. THIS ACT OF EXTREME SMARTNESS OF THE AIRTEL HAS BREECHED OUR TRUST BESTOWED ON THEM. NOW, I, ON BEHALF OF MY AGED & WIDOWED MOTHER SOLICIT THE HONOURABLE COURT TO INVESTIGATE ON THE CASE AND INITIATE NECESSARY ADMINISTRATIVE ACTION AGAINST THE SMART & RICH AIRTEL COMPANY TO COMPENSATE THE COST INVOLVED AND HARASSMENT CAUSED TO MY MOTHER.

For the last 3 days a VAS Service( mobile box office) is automatically activated in my mobile no([protected]) .Instead of repeatedly calling to customer care for deactivation and getting assurance from them no more charge will be deduted but the service is automatically activate in the morning and the charge is deducted regularly. Kindly do the needful such that the problem may be solved parmanently

poor network service [protected], inside and outside kolkata

very very poor network inside and outside in kolkata.my k.p corporate number is [protected].i change it voda to airtell, its my mistake. raja roy, sgt.of k.p

Airtel — Friends Chat

I need to unsubscribe Airtel Friends Chat and refund my money back.
My number is [protected]

Airtel is now making lot of money by making you people fool. The best way is to throw off airtel and choose another service provider as number portablity is available and so you can retain your number.

Lets get together and give them a big buisness loss then only they will understand. Ask your friends also to throw airtel connection and go for another service provider.

I AM MANORAMA SAXENA I HAVE A FIXED LINE BROADBAND CONNECTION NO [protected]. THIS CONNECTION IS LIVE SINCE MARCH 2008. SINCE THEN, I WAS RECEIVING HARD COPY OF MY USAGES OF BILLS UPTO 26TH OF EVERY MONTHWIHOUT FAIL. BUT SORRY TO SAY ALL OF A SUDDEN, DESPATCH OF HARD COPY OF BILL STOPPED AFTER AUGUST, 2012, WITHOUT ANY NOTICE
SINCE SEPTEMBER, 2012, I AM DEMANDING REPEATEDLY TO PLEASE HARD COPY OF BILLS AND RESTORE THIS SERVICE, BUT SORRY TO SAY, AIRTEL IS WORST SERVICE PROVIDER OF THIS COUNTRY, CUSTOMER CARE OFFICERS ARE RATHER DUMB AND DEAF . NUMBERS OF COMPLAINTS HAVE BEEN MADE SINCE SEPT, OCTOBER AND NOVEMBER, 2012 ON 121. THROUGH MY FIXEDLINE PHONE NO. [protected]. EVERIME I HAD GIVEN COMPLAINT NO. AND BUNDLE OF ASSURANCES, BUT WITHOUT FRITFUL RESULT.

IN CONINUATION TO MY MAIL DATED TODAY 05 MINUTES BEFORE, I AM AGAIN TO SUBMIT MY COMPLAINTS IN NUTSHELL AS UNDER
1- STOPAGE OF HARD COPY OF BILL AFTER AUG. 2012, WITHOUT ANY INTIMATION.
2- I HAD A MONTHLY PLAN OF Rs. 599.00 PM BUT IN MIDWAY OF AUG. 2012, IT WAS CHANGED WITHOUT PRE INTIMATION, THOUGH AIRTEL COULD CONVEY CHANGE BY USING MY FIXED LINE PHONE. REGD. MB. NO. I. E. [protected] OR MY REGD. MAIL ID BUT AIRTEL PROVED ITSELF AS A DICTATOR, THAT'S WHY NEVER CARE TO INTIMATE IT'S CUSTOMER.
3- DESPITE, REPEATED REQUESTS AND THAT TOO NUMBER OF SMS'S FROM AIRTEL THROUGH AD- ARWSVC, AND ALSO BY GIVING NUMBER OF REFRENCES MY COMPLAINT NEVER RESOLVED AT THE END OF AIRTEL.

IN MY OPINION AIRTEL COMPANY IS A CHEATER COMPANY WHICH NEVER CARES TO ITS CUSTOMERS.
COMPANY'S CUSTOMER CARE OFFICIALS ARE IN EFFICIENT., CARELESS AND AND ARROGANT THEY HAVE ONLY MOTTO TO MAKE FOOL TO CUSTOMERS
FOR EXAMPLE THEY ARE EVERYTIME SAYING SINCE SEPT. 12 THAT COMPANY IS ARRENGING TO SEND
HARD COPIES OF BILLS BUT NEVER ARRANGED TO SEND TILL DATE. TODAY CUST. CARE OFFICERS CROSSED THE LIMIT BY SAYING THAT HARD COPY OF BILL STANDS SENT TO MY ADDRESS 1/154, VIKASNAGAR, LUCKNOW- 2260220N 19TH OF THIS MONTH, WHICH HAS ALREADY BEEN RECEIVED BY ME, WHICH IS A JOKE WITH ME

Airtel — payment collected twice

I have taken an add on card.
They charged me clip charges
charged rent after cancelling the #
when i went to cancel the add on card, they said the o/s amount is 1491 and i paid, later they took the money from my credit card also. now they are not responding my complaints. if we pay late, they charge late charges. if they collect 2 times, are they going to pay us something like that?????

Poor service.
Ref # are[protected],[protected],[protected]

Thomas John

i am in a madurai girl i will be missing on my relative address, mobile numer is not reachable/switch off on many time. mobile n.o is [protected]/[protected] pls tell me Address on this mobile n.o helpful on me

I have a massage from 401 on 26/01/2009. please tell me this massage sender address.
i am in tension please tell me my prepaid no [protected].

Dear Concerned,

WANT TO KNOW THE NAME AND ADRESS ONE O[censored]R SUBSCRIBER [protected] WHOSE CELL IS CONTINUIOSLY SWITCHED OFF FROM LAST FOUR DAYS.WHO IS MY CLOSE CLIENT, WANT TO KNOW HIS WHEREABOUTS FROM HIS RESIDENCE.WORRY ABT THAT.
THANKS.

u can know about unwanted call please do police complain or instoll black list software in your mobile.

Dear sir,
I have blank calls from[protected] on my prepaid mobile phone [protected] last 1 month.I want to know the name address of the person who blank called me.plz send me full name and adress.

hi sir i am getting a blank calls from airtel no:-[protected] i wants to now the adress of this no:-
plz say me of this

i want complane of this numbers [protected] i want to know if possbile this person cant call my mobile if yes plz rell me how ?

Hi Team,

Please check the vodafone number [protected] and do provide me with the location. As am getting too many messages from this number requesting for recharge the account and am disturbed with such unnecessary instances..

Thanks,

hi sir i am getting a blank calls from VODAFONE no:-[protected] i wants to now the adress of this no:-
plz say me of this

Sir,

I m having airtel mobile no.[protected] prepaid user and getting blank calls from [protected]. He calls in midnight and talking in abusive manners. Kindly trace the identity of the callers. So that any legal action can be taken.

Sir,

I m having airtel mobile no.[protected] prepaid user and getting blank calls from [protected]. He calls in midnight and talking in abusive manners. Kindly trace the identity of the callers. So that any legal action can be taken.

Sir my prepaid number is [protected] i am getting calls from the number [protected]. This person is continuously using abusive language and he is threatening me ... Please take necessary actions regarding it or else please tell me what to do in this case. my email id id [protected]@gmail.com

airtel very bad.

my message not sent my mbl number is [protected]

Hello sir

my name is RUPALI PAUL my cell phone number is [protected] from last 7 and half year I am using this airtel number. From last 8 month I lost my balance, because of hello tune which I never asked for. I am not interested in hello tune or any facility which deduct my balance. After so many complaints in airtel customer care I am still facing problem.
Waiting for positive and soon reply

Respected Sir,
Iam Mujahid Patwegar. I am using aitel card for last 4 month, but during this period I had not recieve any msg from airtel company about any skim. So please send me the msgs about skims.

same with me.. I even get parts of my message, that too, after 3 or 4 hours..!!!

iam not register any job message from airtel but daily come one message from job and also take every month RS.10 in my account so please deactivate that job message

Airtel is best. but most charge. so pls avoid this charges.

Airtel is best. but most charge. so pls avoid this charges and pls new scheme for free sms activate this no [protected].
my id : kumar.[protected]@gmail .

pls deactivate the package which i never asked .my no [protected]

Hello,

Am Yeshwanth staying in Tumkur and using Airtel Connection ([protected]) from more than 1yr. On monday (17th May 2010) i have recharged for Rs.98 to use GPRS for free. I didnt knew anything about MOBILE OFFICE and in the messages which i got from Airtel also there was no instruction on the same. After using for 2 days Rs.194 has been deducted from my account. When i called your customer care noone is responding for my call properly. I used GPRS through Airtel Live without proper information.

I spoken to
1. Rizwan (Floor Supervisor)
2. Bhuvaneshwari (Floor Supervisor)
3. Shwetha- Executive
4. Bharath (I think Manager)- Rude Response.

I request to the concerned person to please revert amount back on priority.

Regards,
Yeshwanth.
[protected]

Airtel Postpaid — want a new sim

sir,
this is mr.Nirmal kr. bucha i m airtel user frm past 15 years.frm past 3 days my number [protected] is not working i had talked to coustmer care many a time but there is no response frm ur side.i want a new sim as there is any fault in my current sim .due to this i have faced so much problem in my business.
these are following details of my number.
NAME:NIRMAL KUMAR BUCHA
ADDRESS:2612/13 2ND FLOOR NAYA BAZAR DELHI-06
NUMBER:[protected]
SIM NO.[protected]
I hope this time i will not be get any negetive response .plz kindly make it fast.
thanking you,
yours' sincerely
NIRMAL KR. BUCHA

airtel postpaid new sim

Airtel — Regarding Inactive of SIM

Sir,

I am a CA student I received a message from airtel regarging submission of documents to nearest office of airtel. when i received the message I was engaged on audit out of jaipur so it was not possible to deposit the documents.
I reched the office on 16/08/2010 the customer care executive rejects to accept the documents.
i am having very problem . Please do necessary steps and activate the sim.


Rahul Bansal
Mobile No. [protected]
Email Id: [protected]@gmail.com

AirTel — Non-active sim

I have an Airtel no [protected].I was not using this For nearly 5 months as I was out of india.While coming to India I recharged Rs.205 .Recharge was done successfully.But card was showing inactive sim.So I called twice to customer care but they never gave me proper feedback.So I showed it to Airtel gallery at Mulund(W).Then i came to know that ,Airtel has allotted my number to somebody else without my consent or information.(Same number I was using for nearly 4-5years).Though Airtel is having my residential address,company did not even bothered to write a single letter .
I am facing inconvenience that people cannot contact me and secondly I lost my Rs.205.
I want my number back or compensation.

I also am facing the problem right now.My service of free talk time was to expire at Jan 2009 but it has expred now with no reason.

pls tell me free talk time in gujarat

pls tell me free talk time in gujarat

LG / KG 110 — Handset lock

I have purchased LG mobile Modle KG 110 having SIM No. [protected] three years back. Now my hand set is not accepting any other sim card. SIM No. [protected] is showing as emergency.
IMEI :[protected]
S/N : 612IPZH978213