[Resolved]  Airtel Landline — Airtel Land Line Phone Complaints - After booking new connection is not installed yet

my tele no. 43016125 instrument caller id was not functioning well. the instrument was replaced with an ordinary one and was told it will be reploaced next day. but so many days have passed and the instrument has not been replaced.i don't what to do. skould i change my connection and go to other agency. please let me know.

This is with reference to a complaint related to our landline number[protected], Company Name – Rajshree Power & Ispat Pvt. Ltd., Reena Apartment Ist Flour, Pachpedi Naka, Dhamtari Road, Raipur (C.G.) phone is not working last 2 days. You make a complaints no response please attend immediately.

Thanking you,

Sumit

I have been using Airtell land line connection from last three years but due to some financial problem i could not pay my last to last month bill which was of 7000 rs
i request to unbarred my outgoing i can pay my this bill together with next months bill
my land line number is[protected]

my airtel landline is not functioning from lastweek.pls make necessary arrangements to make my landline work.

AirTel — Delay in landline connection cancellation

Dear Sir
I have an aritel landline telephone connection of number-[protected]. Due to some reason I have to surrender the connection put a request for the same on 27-mar-10. I have paid all my dues on 28-mar-10 and again put fresh request for the same with request no 30948052 but no action was taken till 04-apr-10. I again approach telephonically to airtel and raise my issue with request no 31202876. Nothing happen till 15-Apr-10 and I again approach to customer care of airtel who raised my complain with request no 31714128.This time cancellation department call me and told that my line were not disconnected yet and I have to deposit rental till 20-Apr-10. It was told to me that my line would be disconnected immediately after putting the first request for calculation. So why should I pay the rental till 20-Apr-10. I put my request on 27-Apr-10 and line must be disconnected from that date. I request you please take some appropriate action that my faith with airtel remains same.

Regards
Sunil Kumar
[protected]

My Office Telephone Number[protected] is dead since last two days. Request you to kindly attend to the same at the earliest.

Best Regards,
Jaya
Contact No.[protected]
Email ID: [protected]@yahoo.co.in

my phone number is 43015625 is dead pl do the best possible.

My airtel number*[protected].
It is not working from yersterday.
I have registered a complient.Complient number is[protected].
I have called to day.they have told that will be corrected before 10 am.
Still nothig has happened.
please call - and confirm when it get connected.
My another airtell cell number also not working .For this i have posted a complient.
Please call -[protected]

my phone noumber is dead[protected] so pls continue and my mobile no. is[protected] pls contect on five day ago my phone is dead

my airtel landline no[protected] is dead and internet connection is also not working continuously.
kindly repair it soon

thank you
Premlata Pandit
166 K sarvdharam,
sector C, Kolar Road
Bhopal -462049
mob. no. - [protected]

[protected]... thats my new connection ...i had done all thing ... but my line is not activated from the first day n... today is fourday of my connection ... several times i complaint to executives but i couldnt get any respone ...[protected]...thats my alternate number...

i am prem shanker singh s/o shri makeshwer singh and land line number -[protected]
is not working properly since 10/07/10. i am suffer always this types of problems.and local supela office do not help me. so please querry and solve it .
thanks

We have applied for the airtel landline connection but still no phone has been activated. Even we have made all the payment on 1st Aug '10. Please sir do the needful as soon as possible as we are not being able to use this service.

Thanks
Abdul Khan
M H Infratech pvt ltd
[protected]

[protected] outoff order

Dear Sir

Kindly forwards us the pending landlines bills for the said no.s mentioned below

[protected]
[protected]
[protected]
[protected]

MY AIRTEL LAND LINE NO.[protected] IS NOT WORKING PROPERLY LAST 15 DAYS .SOME TIME I LOST MY DIALTONE. SOME EXICUTIVE R COME. BUT HE CANT KNOWS WHAT HAPPEND. HE SAID ITS EXCHANGE PROB. EXCHANGE MAN ASK ITS AIRTEL LINE FOLT. SO PLZ DO THIS ON PROIRTY,

my Airtel landline no[protected] my instrument not woking since 5 days and also number display plate not get visible properly and due to instrument not working i can not contact anybody
pl give ur service early for our inconnvinence by changing the instrument

D.J.Chavan Pune
A4/37 Ujwal Park
NIBM RD
Kondhwa Pune 4111048

Airtel — not started phone line yet

hello My name is Priya Singh and I paid Rs1000 for phone connection and i got waver of Rs600 at that time but they told me that our phone line will activated in 24 hours but now its 10 days gone and they do not reply on toll free number as well, and every time they told that you will receive a call regarding that i am very unsatisfied from their service and
they are not ready to speak on this matter. Its not good at the time of taking connection they called me around 4 to 5 times in a day and but now they are not ready to recive my call. the number which I take is[protected]

Regards
Priya Singh
[protected]

Airtel Landline — Delay in cancellation of connection and poor response

Hi,

This complaint is against Airtel Landline department. I wanted to cancel my account for Airtel and I was shifting from one rental property to another. I raised request on 19th August for cancellation and it was agreed that the account will be cancelled and airtel executives will come and disconnect the connection and take away the Landline set and Broadband modem. But the connection was not disconnection after 1 month of follow-up. I use to continuously call Airtel Customer care and they give false promises and bill was raised against my name of 1025rs. Since the connection was not dis-connected and somebody else was rented on the property and he used it. Airtel is continuously torturing me for this.This is a big failure of Airtel,I have every faced.If they want to recover and any usage then they should recover from the person staying in the property currently. I will not pay due to delay by Airtel. Airtel customer care executives & collection agencies are pathetic, they torture people, just to recover their money and it's not a fault of customer. This is a serious concern. I would like Indian Telecom Authority to take serious action against Airtel.

(KIND ATTN: HEAD OF CUSTOMER CARE STAFF)

Please go through the below mentioned mails.

With reference to our landline number: [protected] we need STD facility. Please unlock dynamic lock.

While we are trying to make STD call the automated reply says “to make STD calls unlock your dynamic lock”.

We are unhappy with the Airtel services since even after several requests the STD facility not activated and we are receiving false replies. Due to the customer care representatives irresponsible action and negligence we are forced to bring this issue to your notice.

Please do the needful.

Thanks and regards,

R.Chakravarthi
OFFICE ADMIN


BECOME INTERNET INDIA Pvt. Ltd.
1ST FLOOR, 108, MAXIMUS B2 BUILDING,
MIND SPACE (RAHEJA IT PARK)
HITECHCITY, HYDERABAD - 500 081.
PH:[protected]
MOBILE:[protected]
Email:chakri.[protected]@become.com

From: [protected]@airtel.in [mailto:[protected]@airtel.in]
Sent: Saturday, October 09, 2010 10:45 AM
To: Chakri Rangavajhula
Subject: Re: REQUIRE STD FACILITY. [|BAL|Qrc1921954|]

Dear Customer,
Thank you for writing to Airtel Telemedia Services.
With reference to your e-mail dated 08/10/2010, you have expressed your concern regarding STD facility for your Airtel fixed-line [protected].
We would like to inform that as per reference number 38505558 your request has been resolved. Our relevant team has confirmed that STD facility is already activated to your line as per this reference number. We earnestly hope that the resolution provided is up to your satisfaction.
It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.
For any further assistance please mail us at [protected]@airtel.in



Warm Regards,

Naveen Kumar
Customer Care Executive
Bharti Airtel Limited.

[protected]Original Message[protected]
From: chakri.[protected]@become.com
To: [protected]@airtel.in
Cc:
Sent: 08/10/2010 05:46:45 PM
Subject: Require STD facility.

With reference to the case reference No: 38505558 Dtd:07.10.2010 we would like
to inform you that the problem yet not solved.

We need STD facility to our landline number [protected].

From last 5 days I am continuously mailing and even through phone intimating
the same problem even though the problem still existed.

While we are trying to make STD calls the automated reply says ¿ the phone got
locked and we need to unlock¿ without having STD facility how could we lock our
phone line. If it has got automically locked please unlock from your end.

Please treat it as urgent and important.

Regards,

R.Chakravarthi
OFFICE ADMIN

From: [protected]@airtel.in [mailto:[protected]@airtel.in]
Sent: Thursday, October 07, 2010 4:22 PM
To: Chakri Rangavajhula
Subject: Re: UNLOCK THE STD DYNAMIC LOCK. [|BAL|Qrc1909344|]


Dear Customer,

Thank you for writing to Airtel Telemedia Services.

With reference to your e-mail dated 07/10/2010, you have expressed your request regarding activation of std facility and dynamic lock for your Airtel fixed-line [protected] .

We would like to inform that as per 38365446 your request regarding activation of std facility has been resolved.We would like to inform you that the std facility has been activated. We earnestly hope that the resolution provided is up to your satisfaction.


We would like to inform that your request regarding unlock the dynamic lock facility has been registered with us with the reference number 38505558 and the same will be addressed by 08-OCT-2010 03:15 PM.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.

For any further assistance please mail us at [protected]@airtel.in


Warm Regards,
Latha C
Customer Care Executive
Bharti Airtel Limited.

Note: Please mention your Landline number with proper STD code in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters or space between the digits. Ex: "0<STDCODE><LANDLINE_NUMBER>".



[protected]Original Message[protected]
From: chakri.[protected]@become.com
To: [protected]@airtel.in
Cc: padma.[protected]@become.com
Sent: 07/10/2010 12:54:19 PM
Subject: Unlock the STD dynamic lock.

Sir / Madam,

With reference to our Landline number:[protected] we need STD calling facility.

Please unlock the dynamic lock.

Thanks and regards,

R.Chakravarthi
OFFICE ADMIN
Description: Become
BECOME INTERNET INDIA Pvt. Ltd.
1ST FLOOR, 108, MAXIMUS B2 BUILDING,
MIND SPACE (RAHEJA IT PARK)
HITECHCITY, HYDERABAD - 500 081.
MOBILE:[protected]

From: [protected]@airtel.in [mailto:[protected]@airtel.in]
Sent: Wednesday, October 06, 2010 7:36 PM
To: Chakri Rangavajhula
Subject: Re: REQUIRE STD FACILITY. [|BAL|Qrc1901360|]


Dear Customer,

Thank you for writing to Airtel Telemedia Services.

With reference to your e-mail dated 06/10/2010, you have expressed your concern regarding for STD activation of your Airtel fixed-line [protected].

We would like to inform that your concern has been registered with us with the reference number 38476580 and the same will be addressed by 07-OCT-2010 05:45 PM.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.

For any further assistance please mail us at [protected]@airtel.in



Warm Regards,
Bhuvaneshwari
Customer Care Executive
Bharti Airtel Limited.
Note: Please mention your Landline number with proper STD code in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters or space between the digits. Ex: "0<STDCODE><LANDLINE_NUMBER>".




[protected]Original Message[protected]
From: chakri.[protected]@become.com
To: [protected]@airtel.in
Cc: padma.[protected]@become.com
Sent: 06/10/2010 01:45:22 PM
Subject: RE: REQUIRE STD FACILITY. [|BAL|Qrc1898213|]

We are not able to make STD calls. While we are trying to make the automated
reply we receives as ¿unlock the dynamic lock¿.



Please rectify the problem immediately.



Thanks and regards,



R.Chakravarthi

BECOME INTERNET INDIA PVT.LTD.



From:[protected]@airtel.in [mailto:[protected]@airtel.in]
Sent: Wednesday, October 06, 2010 1:07 PM
To: Chakri Rangavajhula
Subject: Re: REQUIRE STD FACILITY. [|BAL|Qrc1898213|]





Dear Customer,



Thank you for writing to Air tel Telemedia Services.



With reference to your e-mail dated 06/10/2010, you have expressed your concern
regarding std activation for your Air tel fixed-line[protected] .

We would like to inform that std facility has already been activated, please
confirm us whether your able to make std calls or not, if you are not able to
make std calls kindly get back to us for further process.

It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a long and fruitful
association with you.



For any further assistance please mail us at [protected]@airtel.in







Warm Regards,

Manjunath
Customer Care Executive
Bharti Airtel Limited.





[protected]Original Message[protected]
From: chakri.[protected]@become.com
To: [protected]@airtel.in
Cc: padma.[protected]@become.com
Sent: 06/10/2010 09:46:47 AM
Subject: Require STD facility.

Sir / Madam,

With reference to the Landline telephone number:[protected] we need STD
facility.

In case if the STD facility already exist then please unlock our phone to let
us to make STD calls since while we are trying to make calls it says that " to
make std calls unlock your phone".

Take further necessary action immediately.

Thanks and regards,

R.Chakravarthi
OFFICE ADMIN

From: [protected]@airtel.in [mailto:[protected]@airtel.in]
Sent: Wednesday, October 06, 2010 1:07 PM
To: Chakri Rangavajhula
Subject: Re: REQUIRE STD FACILITY. [|BAL|Qrc1898213|]

Dear Customer,
Thank you for writing to Air tel Telemedia Services.
With reference to your e-mail dated 06/10/2010, you have expressed your concern regarding std activation for your Air tel fixed-line[protected] .
We would like to inform that std facility has already been activated, please confirm us whether your able to make std calls or not, if you are not able to make std calls kindly get back to us for further process.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.
For any further assistance please mail us at [protected]@airtel.in
Warm Regards,

Manjunath
Customer Care Executive
Bharti Airtel Limited.





[protected]Original Message[protected]
From: chakri.[protected]@become.com
To: [protected]@airtel.in
Cc: padma.[protected]@become.com
Sent: 06/10/2010 09:46:47 AM
Subject: Require STD facility.

Sir / Madam,

With reference to the Landline telephone number:[protected] we need STD
facility.

In case if the STD facility already exist then please unlock our phone to let
us to make STD calls since while we are trying to make calls it says that " to
make std calls unlock your phone".

Take further necessary action immediately.

Thanks and regards,

R.Chakravarthi
OFFICE ADMIN