[Resolved]  Airtel Live — Wrong/Illegal Charging

I received an SMS from (ADSFALRT: Dear Subscriber, now enjoy unlimited downloads in next 24 hours from the link http://180.151.100.230/sl/avpack?catid=584), but i have not subscribe for this service, next day (25th Oct 2012 09:47 PM)I got charged for Rs. 99 from (ATAIRINF: Thanks for downloading Airtel Animation Value Pack_Rs from Airtel. You have been charged Rs.99.0.

Airtel cut Rs. 99 from me second time...(My number is [protected]) anyone can help on this. This is purely illegal. They cheat there customers..
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Aug 13, 2020
Complaint marked as Resolved 
 
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Airtel Live — unable to unsubscribe to bollywoodji

My airtel cell number is [protected] (prepaid)
For the last two months I have been observing my balance coming down without much usage. Suddenly there was a sms from airtel telling that my subscription to Bollywoodji is renewed at the rate of Rs.5/- per day.

I tried several methods to unsubscribe but still airtel is stealing Rs. 5 from my balance. This seems to be an atrocious thing. I had sent messages to 121, 54321 and also in the web in their website and the so called service 'bollywoodji'. The reply messages from airtel says I am not subscribed to any service but I still continue to be deducted with Rs.5/- everyday.

I continue to loose Rs.5/-per day and I am not able to discontinue this stealing by airtel. I request this forum to take it up with airtel to unsubscribe my number from this unethical service (bollywoodji). Also there must be a easy way to unsubscribe from services which the customer does not want.
Thanks for publishing my complaint.
It is resolved (atleast for the time being):
I had done the following:
1. Found a link http:// gclub.in and unsubscribed bollywoodji (from my mobile)
2. Sent an email to airtelpresence as indicated in one of your replies of some other complaint similar to mine (in your website) & got a reply that they will look into this.
3. Sent a STOP sms to 121 from my mobile.
4. Forced stop a bollywoodji cookie inside the mobile - may be implanted by airtel?! (This could not be completed removed but only could be stopped!!)

I do not know which one of the above worked, but finally it seems I am out of trouble atleast for now.

Today morning I checked as usual and found that Rs.5/- was not detected today.
But need to check for some more time. Will update after some time if I am completely out of trouble !!!

Thanks.

Airtel — Charging for stuff which actually downloaded from AIRTEL LIVE

Today i got a msg from airtell (AD-54321) Saying that i have been charged 8 Rs. for downloading Hangama content game from airtel.this stuff actually not downloaded from my mobile. Due to this my balance cut to zero this was not the first time in the month of july 24th i have been charged 49 Rs. for downloading nokia stuff from airtel live
When i called Customer care of Airtel they are not reffunding us deducted balance.
plz suggest me how get this refund back.

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