Airtel — Main balance deduction for internet even on 3 g pack

Address:Delhi

i have rechrged with 500 rs on 3 may 2013 night and before that i had 3g internet pack 249 rs .i had 3 balance but airtel cut main balance for internet surfing.when i got to know about this froud then i tryed calling customer care.after so many try i got connected and the customer care exicutive said that there was i technical problem.So it their fault so they will retun the balance in 4 hrs but after 10 hrs also i did not got my balance back and i my main balance getting deducted for internet surffing.
When i tryed to connect with customer care they cut the phone after connecting to customer care so many times.

This is veary rude behaviur with customer.

Its take so much my my valuable time and give so much mental pressure.

At the same time i have recharged with 3g pack but i hardly get 2g seed for net.I complained about the same.They say that there is no problem and things will improve.But still speed of net connection is so slow.

My complain number with airtel is[protected]
Mobile no. -[protected]
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Airtel — Balance Deduction even after several complaints

Hi,

I am facing a problem, for some astrology pack airtel people have deducted 10 Rs from my account, after several calls to customer care they have refunded and assured me that service is deactivated, but afteronly two days again same message appears and 10Rs. is deducted, and customer care exec. says that i have subscribed to This service and this not there fault.
This issue when registered withg senior exec. of customer service they ask to wait 4 24 hours, but no help.

Airtel — balance getting deducted even after complaint

i have mailed 2 complaints since yesterday and no action has been taken by airtel yet.
i have trying airtel customer care since so many days but their all lines are busy.
my number is [protected].
rs30 have been deducted from my account unnecessarily.
i will be really obliged if some action is taken for my complaint.

Airtel — cutting of balance even after having the pack

every month i recharge with a message pack of rs. 67 and every month 15-20 days they charge me for messaging !! i m really frustrated with this..i call them 4-5 times a day but no response and this condition is worsening !! pls do help me to take some action against them !!

AirTel — main balance deduction

Wrongly main balance deduction I am put the net pack at rs 98 after. Using the browser my balance was deduction .i am calling. The customer care not have responds correctly
Namaste Mr. Kumar,

This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr. Kumar,

Further to our discussion dated 06 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Kumar,

We would like to inform you that your concern listed 06 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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