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I am Navin. I am using airtel since last 4 years but now i boared with geting bad network problem. somany time i call customer service & tell to my problem but they always tell yes sir we take care about this problem, but no one can done serious work, they always tell sir ur complaints is not written there. so if any one can solve this problem then pls do something.
Reply
Dear Airtel team,
I bought a new connection of Airtel 5 days ago and since then I am continuously getting network problem, to the caller it gives a message of switched off due to which I missed many officials and personnel calls.
I thought Airtel is one of the prestigious company in the telecommunication world and that’s why I opted for the airtel connection.
But now with in 7 days I lost all my faith and trust from this company and I don’t want to continue with this company anymore.
Regards
Shashank
I bought a new connection of Airtel 5 days ago and since then I am continuously getting network problem, to the caller it gives a message of switched off due to which I missed many officials and personnel calls.
I thought Airtel is one of the prestigious company in the telecommunication world and that’s why I opted for the airtel connection.
But now with in 7 days I lost all my faith and trust from this company and I don’t want to continue with this company anymore.
Regards
Shashank
My no. is [protected], i have been experiencing network problems since last one year.
i get no network in my office, which is at bhandari street, masjid bunder.
i have been a very nice airtel customer and pay my bills on time, but i feel since the day airtel had fire at its main ofice, the network has deteriorated. currently i have call forwarded all calls to my reliance mobile
due to this, and i am paying unnecassirily for that.
please look into the matter seriously, since i am not the only one, and may be u end up loosing lots of valuable customers.
regards
abbas penwala
i get no network in my office, which is at bhandari street, masjid bunder.
i have been a very nice airtel customer and pay my bills on time, but i feel since the day airtel had fire at its main ofice, the network has deteriorated. currently i have call forwarded all calls to my reliance mobile
due to this, and i am paying unnecassirily for that.
please look into the matter seriously, since i am not the only one, and may be u end up loosing lots of valuable customers.
regards
abbas penwala
I am Airtel customer. Befour 15 days ago my network was very disturbe then i not connected to the Internet. And the Problem was steel. So i requist to my Opearater kindly solve my Problem. My location is :- (Vill - Jamalchak. P.O. - Barati. P.S. - Debra. Dist. - Paschim Medinipur. West Bengal. Pin - 721136) My loxcatewsd Tower is (Ratulia-C, Lowada-B and other)
I am using Airtel Connection..I am facing a problem of weak network at my residence in salt lake..When I complained about the same to Airtel via email they have sent us this reply :
Dear Sir,
Warm Greeting From Airtel!!
We are very much eager to solve the network issue at your residence for which we require your support for instalation of indoor repeater at your residence, without indoor repeater the complete eradication of the network issue is not possible,
Your support required.
"If you need any further assistance please feel free to get back to us, we will be more than happy to assist you further.
Thank you and have a nice day."
Regards,
Corporate Relations Airtel
Now, i won't allow them to install the indoor repeater in my house due to personal reasons..does that imply i would face this problem throughout life?
Dear Sir,
Warm Greeting From Airtel!!
We are very much eager to solve the network issue at your residence for which we require your support for instalation of indoor repeater at your residence, without indoor repeater the complete eradication of the network issue is not possible,
Your support required.
"If you need any further assistance please feel free to get back to us, we will be more than happy to assist you further.
Thank you and have a nice day."
Regards,
Corporate Relations Airtel
Now, i won't allow them to install the indoor repeater in my house due to personal reasons..does that imply i would face this problem throughout life?
I am in nepal since june.please activate international roaming on mobile no. [protected].
I am resident of Vasai. when am at home or near to my building i couldnt find a network this problem facing from last 3 to 4 months; because of this i am not able to attend my calls. Request you to pls look this matter on priority.
i would be very grateful of you this matter solves asap.
pls let me know anything required from side, also let me know if any issue.
Thanks in advance.
Arun Velu
i would be very grateful of you this matter solves asap.
pls let me know anything required from side, also let me know if any issue.
Thanks in advance.
Arun Velu
AirTel — NETWORKING PROB
Compalate panding FROM 18 JAN 2007 TO 3 SEP 2009NETWORK PROB AT A 11 / 45 BLOCK 18 ROHNI DELHI
OR MY OFFICE ALSO 59/11 UNDER HILL RAOD TRANSPOT DEPTT DELHI
[protected]
[protected]
P S BATRA
Respected sir,
I am writing this comment from Hosakote which is 20KM far from BANGALORE, i am Staying in NAGARENAHALLI which is 12KM from HOSAKOTE,
Sir we are here almost morethen 2000 airtel users near our village and we never get proper signal, just simply we are holding the mobiles, we unable to use your service..
So many times we are complind to u r officers, but till today we have nt got any proper responce, finaly we are thought to write here,
Please understand our problems and make the issue resolve as soon as possible, becouse we need your service very needfully.
Please concern this as mager issue and resolve it, ,
THANKING YOU
WITH LOT OF EXPECTETION
Manjunath.M
Mob:[protected]
Nagarenahalli(village)
Hoskote(taluk)
I am writing this comment from Hosakote which is 20KM far from BANGALORE, i am Staying in NAGARENAHALLI which is 12KM from HOSAKOTE,
Sir we are here almost morethen 2000 airtel users near our village and we never get proper signal, just simply we are holding the mobiles, we unable to use your service..
So many times we are complind to u r officers, but till today we have nt got any proper responce, finaly we are thought to write here,
Please understand our problems and make the issue resolve as soon as possible, becouse we need your service very needfully.
Please concern this as mager issue and resolve it, ,
THANKING YOU
WITH LOT OF EXPECTETION
Manjunath.M
Mob:[protected]
Nagarenahalli(village)
Hoskote(taluk)
I am facing problem with my airtel sim card
Airtel — Network issue for past 6 months
I have been facing network connectivity issues in my house for the past 6 months. I have given 4 complaint number(s) and have called numerous times to enquire about the resolution for this issue and every time Airtel calls back to check if the issue is fixed and when I say "No" they tell me the network team is working on this.This has been going on Since January of this year and I have missed a lot of crucial appointments due to this. Whenever I call the helpdesk, all they say is I will leave a note on the complaint form and the concerned team will work on it.
I don’t know if anyone is working on this issue or not however I don’t think a network connectivity issue in a single place for the past 6 months is acceptable. I don’t know if this is how other consumers of Airtel are treated.
Complaint numbers for reference:
[protected] Complaint given on 23rd Mar 2009
[protected] Complaint given on 30th May 2009
[protected] Complaint given on 14th June 2009
[protected] Complaint given on 23rd Aug 2009
Please note that all of these refer to the same issue and the issue is still open with no resolution. The customer care executives are not bothered if this is closed or not and when i request for someone to come home to check the network connectivity with their device, Airtel says they do not do this. I had the same issue when I came to Bangalore initially in 2005 and someone from Airtel came over to check the network connectivity. Now they are not bothered.
I don’t know if anyone can help me, but i am sure there are other consumers who can relate to the pain i am going through.
Dear Sir/Madam,
It is to bring to your information that Airtel network is having problem since for the last 3-4 days in our location i.e., NDPL Office SSI Indl. Area behind GTK Bus Depot Delhi 110033. All incoming calls have been coming unreachable. Along with, outgoing calls are also not connecting. All employess in our office having Airtel connection facing the same problem. Prior network used to be functioning all right.
As Airtel is the CUG service provider in NDPL. So it is seriously hampering our official work.
So it is requested you to Pl look into the problem and resolve it urgently.
For any assistance, feel free to call me.
Regards,
Kishan Bahadur
Executive
Z-503(D)SMB
North Delhi Power Ltd.
[protected], 65161057
It is to bring to your information that Airtel network is having problem since for the last 3-4 days in our location i.e., NDPL Office SSI Indl. Area behind GTK Bus Depot Delhi 110033. All incoming calls have been coming unreachable. Along with, outgoing calls are also not connecting. All employess in our office having Airtel connection facing the same problem. Prior network used to be functioning all right.
As Airtel is the CUG service provider in NDPL. So it is seriously hampering our official work.
So it is requested you to Pl look into the problem and resolve it urgently.
For any assistance, feel free to call me.
Regards,
Kishan Bahadur
Executive
Z-503(D)SMB
North Delhi Power Ltd.
[protected], 65161057
sir i have your company mob no [protected] from this no i am not able to make call to my resident at bhopalgarh( rajasthan) no [protected].but i am able to make my call on other mob no.pl rect and inform. thank u.
This is Deepak, my mobile number is [protected]. I am facing network issue at my residence (Indirapuram, Ghaziabad). I have made lot of complaints to Airtel customer care/nodal officer but not getting any positive response from thereside.
kindly solve my network problem at the earliest...
Im facing the network issue since feb 3rd of 2009. I have given complaint lot of times. But still they didnt respond .
devesh agarwal — network problem
dear sir ,most respectful,
i m long time user of your bharti airtel india .i am facing network problem in my office 54 burtolla street kolkata-7 (ground floor).as i am holding personally 3 numbers i.e.,[protected],[protected],[protected] on my name devesh agarwal ,then after more than thirty to fourty numbers are in mi group(if require i can give you number detail with names.
i had complain lot of times to your coustmer care in 121 but they are unable to provide any solution(compain no.29251496,[protected],[protected],[protected].mr.avik of vision cell of your dobson road,howrah branch had sugested to disclose all my number,should i move with diconection with my all three number.i must tell you you will loose more tha fourty numbers.
i do the needful step or i had to transfer all my numbers to VODAFONE as they had put a network antina inside my office.
THANKIG YOU
Devesh agarwal
[protected]
why are you prepaid mobile costomer care close?
Plz give answer and call me immediately.
Arun Kumar Agrawal
Mobile No. [protected]
Plz give answer and call me immediately.
Arun Kumar Agrawal
Mobile No. [protected]
hello this is he, mant negi from mussoorie i want to register acomplaint against airtel network. though u have a huge network. and i m also a airtel customer i just want to tell u pls make your network more strong in mussoorie. esp. in library gandhichowk side..
i'll aprreciate u if i[censored] can action for the same.
hemant negi
[protected]
i'll aprreciate u if i[censored] can action for the same.
hemant negi
[protected]
Airtel — incomplete information causing inconvenience
i received a msg from airtel company telling me about an offer of a recharge of Rs98 which will lower my calling tariffs but nowhere they mentioned that my present schemes on the phone will be removed when i recharge by this amount.because of this i am being forced to change my cell phone number as this plan is very expensive and the company is not willing to provide me my previous plan
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