[Resolved] Airtel — No proper information 3G plan

sachinraj_95

from Gurgaon, Haryana

Apr 24, 2012

Address: Haryana

Dear Sir/Madam,
I am facing a problem against 3G plan. On activation time according to customer care executive," If you will take Rs.200/- plan getting 500MB data free for a month", but my final bill showing complete charges using 3G gprs service. On 16-Jan.2012 to 29-Jan.2012 this period activate this service my number during this period, I have no use 500 MB data according to me.
Now according to customer care executive,"you will get only 166MB data in Rs.200/- in this using period, It can be right according to you but, On activation time no complete information provide from customer care executive to me.
So I request you to please solve this problem as soon as possible and beware this extra charges.

Regards,
Sachin Sharma
+91-[protected]
Hisar-125005

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Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Apr 29, 2012

Verified Support

Dear Sachin Sharma,

This is to inform that your concern listed on 24 Jan. 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Airtel Customer Care

from Mumbai, Maharashtra

Apr 29, 2012

Verified Support

Dear Sachinraj,

This is to inform that your concern listed on 24 Jan. 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS