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Do you just do a copy paste or look at the issue seriously, so that nobody else suffers.
I am facing with the same problem. My Number is [protected]. I applied for my number to be ported from Tata Docomo to Airtel on June 4th 2011 and my request was honored on June 10th 2011.
Post porting, I got a balance of Rs. 5 in my Airtel prepaid sim card. I am able to receive calls and texts but I am NOT able to make calls or send text messages.
I have tried calling the customer care several times but I am not getting a proper response from them. I did a recharge of Rs.54 on June 11th and I got a balance of Rs.30 and the customer care representative says the 50ps plan is activated but it does not show the same in my phone.
I have tried switching handsets but of no use. The validity in my sim card shows Dec 29 2037!!! I am not able to dial *121# as it says "please try after sometime".
The call just fails whenever I try to dial. When I try to send a text message, I get the error "Requested facility not subscribed" or "Check operator services".
Please look into this issue as I am very pissed off with Airtel services. My number again is [protected].
Post porting, I got a balance of Rs. 5 in my Airtel prepaid sim card. I am able to receive calls and texts but I am NOT able to make calls or send text messages.
I have tried calling the customer care several times but I am not getting a proper response from them. I did a recharge of Rs.54 on June 11th and I got a balance of Rs.30 and the customer care representative says the 50ps plan is activated but it does not show the same in my phone.
I have tried switching handsets but of no use. The validity in my sim card shows Dec 29 2037!!! I am not able to dial *121# as it says "please try after sometime".
The call just fails whenever I try to dial. When I try to send a text message, I get the error "Requested facility not subscribed" or "Check operator services".
Please look into this issue as I am very pissed off with Airtel services. My number again is [protected].
Contact the nodal officer, if you want any resolution. Posting it here does not help.
find the nodal officers number from their website, they are the only person who are of real help
find the nodal officers number from their website, they are the only person who are of real help
Yeah looks like a standard response that they give here.
Thank You Arun, I will certainly get in touch with the nodal officer and will give him a piece of my mind.
Thank You Arun, I will certainly get in touch with the nodal officer and will give him a piece of my mind.
Yes, the problem is finally resolved after getting in touch with the Nodal Officer. Thanks Arun.
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Surprisingly, he told me that the complaints were registered in wrong departments and hence it was never getting resolved. Also, the complaints were taken by so called supervisors.
The response given here, seems to be a generic one. If you had already looked at it and pasted the standard response, you could have come to know that this was resolved.