Airtel Postpaid — Airtel postpaid

jai.krisshna

from Chennai, Tamil Nadu

Oct 25, 2012

Address: Visakhapatnam, Andhra Pradesh

I am krishna, i am using your postpaid mobile connection ([protected]) from last 4 years, In this June , i activated 349 plan, they told me its getting 750 mb gprs free. But next month i got 2900 bill for using gprs (extra 26520kb). Without any information how would we know whether gprs is crossed 750mb. In this regard i enquired AP customer care. But they didn't give any proper reason. So they harrase me to pay the bill. With that amount we will get 1year unlimetd airtel internet connection. So this is cheating.

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Airtel Customer Care

from Mumbai, Maharashtra

Oct 25, 2012

Verified Support

Namaste(jai.krisshna),

This is to inform you that your concern listed on 25 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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