Airtel Complaints & Reviews

Please note that I am one of the user of AIRTEL. Presently I am using Post Paid Connection No.[protected] for the past two months at Ludhiana. I am a temporary resident of Ludhiana and permanent resident of Chandigarh. Since, I am leaving on rent, I have shifted my house after taking a new connection. After that I had handed over a two times change of address letter to Airtel Executives in the month of April, who came to our office for new connections. I am working with HERO CYCLES (C.R. DIVISION) as an Executive Secretary to President. Despite this, my address was not amended in the records of AIRTEL. I do not know the working of the executives of the AIRTEL. Further, I am requesting you to please note my new address and amend the same in your records.

OLD ADDRESS NEW ADDRESS

House No.3878 House No. 2574
1st Floor Ground Floor
Sector 32-A Sector 32-A
Urban Estate Urban Estate
Ludhiana Ludhiana

I hope you will amend the same in your records and confirm to me.

Thanks & Regards,

AKHILESH GUPTA
MOBILE NO.[protected]

Dear Sirs

This is to confirm that myself is using your following Airtel No's
1) [protected]
2) [protected] &
3) [protected]
This is to quote you clearly that today Mr. Raj from your Customer Care called at 4:30 PM at mobile no's [protected] & [protected]. He forcibly agreed us for 500 rs rental plan against 1000 Rs Talktime plan.
I hereby declare & confirm via mail that i dont need such plan at any of my no's.
I have called Mr.Nikhil at your customer care who confirmed that plan hasn't started yet.
Further i request & warn that if I found this amount (500 Rs) being added in any of my Bills, I will not pay it & if you can't cancel that plan, i request you to Cut my Mobile Connections of above mentioned all 3 Mobile No's.
Also i would like to state that i don't need any promotional offers by Airtel or any of its concerns regarding change of my bill plans.
Kindly revert back for complications & clarifications, if any.

Thanks
Bhupinder Singh Pali
DC office
Faridkot
[protected]

Plz Send me details in Numbers
[protected] billing status
[protected]
[protected]
Plz send me 2407-08, 2nd floor, Cabin-5 Sec-22-C, Chandigarh

I like airtel my number [protected]

dear sir am nirmal singh.

We have a app, 400 connection of Airtel prepaid @postpaid in our factory. We want to change all these number to another company due to bad signal in our area.We talk a lot of time in customer care about this problem. But nothing response from Them, So this is my last time to write for this problem.If you can do for solve this problem we might be change our mind to not change to another company.

Thanks
Naveen kumar
Ludhiana
[protected]

Dear sir

Please read followings all mails from me and your customer care then you know what i am want from you but there is not any better response from your customer care. They reply me simultaneously message again and again.

Please mail me -:[protected]@yahoo.co.in


Dear Ajay Singh,

Ref: Email Dated[protected] inquiring about reason for charging late fee in your account for your airtel mobile number [protected].

Thank you for your mail to airtel and the opportunity to assist you.

We would like to inform you that you would be charged late fee in the below mentioned reasons:

1. If the payment is paid after the due date, not on the last day as that may take time to get updated

The Maximum turn around time for payment updation for cash payment is 24 hours.
The Maximum turn around time for payment updation for cheque payment is 48 hours.
The Maximum turn around time for payment updation for Net banking payment is 72 hours.
The Maximum turn around time for payment updation for self care payment is 24 hours.

2. If there is a unpaid amount more than Rs.100/- in your previous invoice

Hence, we request you to clear the billed amount before due date to avoid late fee.

We hope that we have been able to address your request suitably.

Please do write in for any further assistance.

Yours Sincerely,

Vandhana Bharath Kumar
Customer Care
Bharti Airtel Limited

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Click here to provide Feedback.

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Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: [protected]@in.airtel.com
Cc:
Sent: 23/04/2011 16:56:59
Subject: [Suspected Spam] Fw: Re: [protected], [protected], [protected] [|BAL|[protected]|[protected]|]

Dear Sir,

Please read my all mail which have sent to you by me then you know what I am
want. I think you should check my attachment file properly .Then reply me in
proper way.Otherwise I will talk to another person.

From-
Ajay Singh
Mobile nos.[protected], [protected] & [protected]


--- On Sat, 23/4/11, [protected]@in.airtel.com <[protected]@in.airtel.com> wrote:

From: [protected]@in.airtel.com <[protected]@in.airtel.com>
Subject: Re: [protected], [protected], [protected] [|BAL|[protected]|[protected]|]
To: [protected]@yahoo.co.in
Date: Saturday, 23 April, 2011, 2:26 PM

Dear Ajay Singh,

Ref: Email Dated[protected] inquiring about reason for charging late fee in
your account for your airtel mobile number [protected].

Thank you for your mail to airtel and the opportunity to assist you.

We would like to inform you that you would be charged late fee in the below
mentioned reasons:

1. If the payment is paid after the due date, not on the last day as that may
take time to get updated
2. If there is a unpaid amount more than Rs.100/- in your previous invoice

Hence, we request you to clear the billed amount before due date to avoid late
fee.

We require your kind co-operation and understanding in this regard.

We hope that this response has addressed your concern suitably.

Please do write in for any further assistance.

Yours Sincerely,

Praveena Ramaswamy
Customer Care
Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=898B8DFA51F7
51F454FA62E264F45DF06EEC7FC0CDCF3353BFC3C5335DA0E1276FADE62868A8EA2E5F&refno...⇄
[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: [protected]@in.airtel.com
Cc:
Sent: 23/04/2011 11:56:53
Subject: Fw: Re:[protected], [protected], [protected]

Dear Sir,

I Know your term and condition about late fees, but I think you have not seen
my attachment file till date which shows the date of submission of bills. If
the bills are submitted late by dealer, then what can i do.Then necessary
action should be taken by you against dealer .And I request to you that please
once again read my all mails then you know that what i want.

Thanking You

Yours Faithfully

Ajay Singh

Mobile Nos. [protected], [protected] & [protected]

--- On Fri, 22/4/11, [protected]@in.airtel.com <[protected]@in.airtel.com> wrote:

From: [protected]@in.airtel.com <[protected]@in.airtel.com>
Subject: Re: [protected] [|BAL|[protected]|[protected]|]
To: [protected]@yahoo.co.in
Date: Friday, 22 April, 2011, 5:57 PM

Dear Ajay Singh,

Ref: Email dated[protected] inquiring about reason for charging late fee in
your account for your airtel mobile number [protected].

Thank you for your mail to airtel and the opportunity to assist you.

We would like to inform you that you would be charged late fee in the below
mentioned reasons:

1. If the payment is paid after the due date, not on the last day as that may
take time to get updated
2. If there is a unpaid amount more than Rs.100/- in your previous invoice

Hence, we request you to clear the billed amount before due date to avoid late
fee.

We hope that we have been able to fulfill your request suitably.

Please do write in for any further assistance.

Yours Sincerely,

Vandhana Bharath Kumar
Customer Care
Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please
click
on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=EE117780D67D

D478D37AE168F8568CC6104E9E305DBFC2C2CC3157A0EA2D6C91F5147D9EFE 6 B 9
3&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant
information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: [protected]@in.airtel.com
Cc:
Sent: 22/04/2011 15:27:34
Subject: Fw: [protected]

Dear Sir,

I am very thankful to you that you are given me a viewer of Rs.50 on my each
mobile connection, But I want to asking you why are fined to me on late fees,
whichever the bill of mobiles was deposited on time and receipt of each no.
is
attached with this mail.
The receipt shows date and the detail of agent which had taken the bills of
mobiles .So its totally mistake of that agent which is provided by you.kindly
take necessary action against him. And also send me a message again in which
it
should be write my fined amount less for each numbers instead of viewer.If
you
can't do this please write me.
I shall be very thankful to you.

Yours Faithfully.

Ajay Singh

Mobile No.[protected]



--- On Thu, 21/4/11, ajay chauhan wrote:

From: ajay chauhan
Subject: Fw: [protected]
To: "airtel customer care revised" <[protected]@in.airtel.com>
Date: Thursday, 21 April, 2011, 11:02 AM



Dear Sir,

I am customers of your company and have numbers of connection.I
am
using these connection from so many months and always pay the bill on
time.But
in my last bill you are added a fine of rupees 50/- on each numbers. I had
already paid the bill of last months on time and receipt of these bills are
attached with this letter, which shows proper dated.
Following are the details of our Mobile numbers-

Name-Ajay Singh

Mobile Nos. [protected], [protected] & [protected]

Kindly remove the fine and send my bill on this mail again, so I will pay
the
bill of this month on time.

Thanking You

Yours Faithfully
Ajay Singh

Mobile No. [protected].



- IMG_0001.jpg

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If you are not the intended recipient, please contact the sender by reply
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may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its
subsidiaries and associated companies(collectively "Bharti Airtel
Limited"), are
unable to exercise control or ensure or guarantee the integrity of/overthe
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acknowledges that any views expressed in this message are those of the
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If you are not the intended recipient, please contact the sender by reply
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may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its
subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are
unable to exercise control or ensure or guarantee the integrity of/overthe
contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the
individual sender and no binding nature of the message shall be implied or
assumed unless the sender does so expressly with due authority of Bharti Airtel
Limited. Before opening any attachments please check them for viruses and
defects.

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Airtel — my sim card is using by some others

sir,
i had taken an airtel sim from tamilnadu, some months back.
now iam in kerala. now the sim card is with me, also wen i called to that sim somebody is attending the call and also giving me missed calls. what should i do to get a solution for this problem. the sim is taken by submitting my id proof.
whay should i do to get the list of outgoing calls made from my sim??pls reply

my sim card is using by some others
sir,
i had taken an airtel sim from tamilnadu, some months back.
now iam in kerala. now the sim card is with me, also wen i called to that sim somebody is attending the call and also giving me missed calls. what should i do to get a solution for this problem. the sim is taken by submitting my id proof.
whay should i do to get the list of outgoing calls made from my sim??pls reply
sir my airtel no...[protected]
pls sir u send me last 10 out going & incoming call details.and present location this no.
in this moble no.pls reply sir

pls sir my no. [protected] all call stoped. bahnu

SOME PERSON — AIR TEL MOBILE NO

Dear Sir / Madam


Blank calls from airtel no. [protected]
,
I am getting blank calls from the above mentioned AirTell Number. The person is using abusing language in the phone. Request you to take action immediately.

Also inform me what action you have taken.

Thanks,

AirTel — my airtel

I had recharge my airtel prepaid on 19th sept 2011 at night of rs 60. and 20th in morning balance become rs-0.00, i haven't call or sms anybody.
so please check what it a problem and return my money back.
my mobile no - [protected]

SOME PERSON — Need Details of the aircel number 8553116448

I got a call from this aircel number ([protected]), and that person is speaking rubbish things. So I would like to get details of this number. Please help.

i m unsatisfied for these airtel telecom & custmer service . i don't understand these combination because these reasons r typically for GPRS & their networks . both r undecided for .Company ,complinte & custmor care i don't understand those services , because all r not 100 % satisfied . BECAUSE I TROUBLED LAST 5 DAYS CONTINUOSLY ,SO HOPE THAT .....
.....
.... my no .[protected] .
Aur har time yahi reply ataa hai we resolve ur query within/next 24hrs . lekin abhi tak mere 5 din ho kar gaye . Na koi service centre ka call attend karta hai na koi final repl . Aur na hi kabhi gprs deactivation ka confirmation sms aata hai. Last 2 yrs i don't get any refund after deactvating gprs's wrong deduction becuse i always use gprs from last 2 yrs . this is benefit & satisfication . So always .........
" happy makar sankrati "

Managers,

Mr. satish(your customer executive), he is most unprofessional man I have ever seen.I had written him my query that I have pasted below.And this guy was keep on pasting the same script to me, you can refer
.[REF:[protected]].....and let me know the exact cause.
If thsi is not the right place to discuss, provide me a proper path to escalate this.I am very much frustrated from the way he treats customer.

====================================
Hi,

My name is Gaurav and I am carrying a postpaid number ([protected])of
Airtel
from last 12 months in chennai.
Please refer my last bills that I have paid without a single delay, I
believe I deserve to put my request.

I am specifically looking for a song of Ricky martin(Un Dos tres) for
my
hello tunes.
I am sending the link to get the song .lyrics
?http://www.lyriczz.com/lyriczz.php?songid=17745

Please let me know when this song would be avaliable as Hello tunes.

If you can't tell me , escalate to your managers and give? me an
definite
time frame when this song would be available.
I have checked your website except this 5-6 more songs of Ricky martin
is
available.

But I need this song in any case as hello tunes on my mobile.Since rest
of
the operators providing this.

Airtel said when ever your purchasing life time card, there is no service charges for further recharges. But recenty they are collecting service charges for life time customer. this is also serious issue. Please look into this issue.

er 111

er 111

er 111

--

I CAN NOT CALL YOUR COUSTMER CARE WHAT IS REASON
PLZ CALL ME URGENT. [protected] AND [protected].
MY MOBILE BILL IS POST PAID PLZ SOLVE MY PROBLEM IN MY BILL
VALUE ADDED SMS IS 30/ RUPESS ALWAYS ADD IN MY BILL.
PLZ CALL ME URGNT IAM WATING YOUR CALL.
THANK YOU .

want a copy of bill amount and call details of [protected] may mobil MY MOBILE BILL IS POST PAID PLZ

please give better services.

my mobele no. [protected]

I am getting frequently unwanted marketing calls and SMS from Airtail service provider. I want this practices should be immidiately stopped.


B N KUANR
PUNE

give me code for my caller tunes and song is " tu jo nahi hai to kuchh bhi nahi" from the movie "WO LAMHE.'

my mobile no is [protected].i have facility for freindz.my validity is finished tommarrow.you are sending one mesage for me to recharge but how many rupees i recharge.u provide rupees 110 facility. if i recharge then what happen .send reply urgent

my mobile no is [protected].i have facility for freindz.my validity is finished tommarrow.you are sending one mesage for me to recharge but how many rupees i recharge.u provide rupees 110 facility. if i recharge then what happen .send reply urgent

send reply as early as possible

empty

I have refilled yesterday.
till it shows that it is ou of service
my cell no is [protected]

your costomor care work is very poor don`t mind this is my openion

i want know when you start gprs fast connectivity in patna or any system lunch in fast connectivity in patna

I am not getting any calls from BSNL & Reliance network from more than 10 days. Serveral time i have file my complain to Aritel custome care. But they all are very netural & sense less people. Today again i have filed my complain to them. let's see how early they can solve out this problem.

my mobile no. [protected] and i want to inform you that in the last 6 months Rs. 1/- daily is continue dedect from my pre paid balance amount. please look into the matter and inform me accordingly.

My cell # is [protected] from Kolkota Life time Prepaid scheme. Today I have recharged for Rs. 250 in Mumbai I have received only Rs.50 talk time. Please verify & release my remaining balance,

Regards

Sonal

my number is from bulandshhar([protected]). i recharged my mobile with 99 rs on 26 actober for validity.because, on same day i recieved a call from ivr.if you recharge with 99 rs, you will get 999 days validity.i recharged on same day because my validity was going to finish on 27 actober 2008, but thing is that tillnow i could not get any validity. i am not able to make [protected]@incoming calls.

tanveer

I want my mobile phone no [protected] bill call details. pl eamail in my email id.


mohan av

ur network service is very nice .. but pls open any scheem for free national sms card ...

Dear Sir,
I m frequently getting sms from Unknown person ([protected]), and i m to much confused, can give me the details about this person i m staying in saudi arabia this no is comming from Air Tail .

Thanks and best regards,
M.Alam

you have activated cheeme like devotional aleart, y zone, etc on my mobile without my consent and started cutting money that must be stopped immedietaly. my no is [protected]

ON 10MARCH DUE TO SAROVAER PROBLEM COMPANY CUT RS.60 AFTER MAKING COMPALIN IN CUSTEMER CARE THEY TOLD ME WITHIN 6HOURS I WILL GET MY REFUND BUT TILL DATE I M NOT RECIVED MY REFUND, INSISTED OF GIVING REFUND THEY STOP MY CUSTERMER CARE FACILITIES, NOW I M NOT ABLE TO TALK WITH C.C. FROM MY SIM.

My mobile no. [protected] incoming service not, about three days.

My mobile no. [protected] incoming service not, about three days

I am getting frequently unwanted marketing calls and SMS from Airtail service provider. I want this practices should be immidiately stopped. my phone no[protected]

i am using my cell only for incomming even though balance is reducing day by day

My mobile no. [protected] outgoing service not available, about three days.

i have been charged for VAS download on love tips so my whole balance of 350 is gone my number is [protected] stop taking money from my prepaid account
i do not want me to get charged for this download which i am not doing

Sir,

My Mobile No. [protected] today my sim rejected. No outgoing and incoming. Why service stopped without any intimation/sms/phonecall to me? Please reply immediately.

Thanking you,

Yours faithfully,

P.A. Patil.

dear sir
i am ur servic user in hydrabad and ur best in all over india ''i ike to inform u'' ''ur service signal week in hydrabad old city ''i am so much strugaling with ur company service ' i[censored]r not do for ur copany service i will take other service plese do some thing for me
''i am profasional so i cant complain hear and their''if take care this thing iam honer with ur copany service my number is [protected]

buy buy honerable sir

On date 17.02.2010 I have activeted MMS services through coustmer care Solapur.through ph no:999 Even I contacted your official but it is regretted that so far uptill now I am unable read the MMS though I got phone message .

you are therefore requested pl look in to this matter.

my cell no [protected] and MMS service activeted but so far I am unable to find out the MMS though I have been conformed by sender regading messages

Nashikkar

Please stop the M-check message services on my mobile.

my Mobile No.[protected] and [protected]

Stop the all SMS .Do not deducted any amount from my Balance.If Any Scheme accepted by me .Please Canceled Scheme.
And I want list of Call of missed and received And Dialled Call .

Airtel Prepaid — Blank Calls & Spam SMS

Its been more than 9yrs since I am using Air Tel and never have I been so pissed off with the company.
I have been getting rubbish messages from Air Tel Live to download porn and other nonsense for a long time now... these irritating msgs come almost every hour and sometimes even 2-3 an hr. I kept ignoring them and now this seems to have gone beyond the limits.
Adding to the annoying 'push' msgs, now I am getting insane sms in hindi typed in english from no:s starting with 54321. It has been quite some time and if you dont put an end to this , it wont be long for me to discontinue using Air Tel and also suing you guys in the court for disrupting the peace of a customer.
I hope you know that it is not a very pleasing thing to get stupid blank calls at 2:00 and 3:00 am in the night.

There's a limit to patience. Pls do take action immediately.

Regards,
An annoyed customer.

bakwass

The nasty Airtail has deducted Rs 30.00 on 30.07.2010 for not responding their advertising call
Nitai bhattacharyya
no. [protected]

my mobail no is [protected] and i m now in friends group but my validity is expire on 24 august so i want strt my no so please tel me for 6 month validity recharge and send me sms

i hv iphone3gs handset u hv 3g facilities send me sms for another services for iphone 3gs my no is [protected]

sir, my mobaile no.[protected], and sim card no.[protected] of sent the all.dacument your ritelars by you office.but not no ststed my no.i was sent/given 5-ti-6 time all .dacumemet. and recwest you toll free no.[protected], 198, why are you no leastion sir, and givan answer no.samit your peaper.your severs is very poor. my name;-anil kumar tople

Respected Sir
please provide me mr. Vijay's office address who is distrubiter of airtail his mob. no.is (1) [protected] (2)[protected] (3)[protected] (4)[protected] he chit me he promise me he wii return my document in th month of february but yet not retyrn me and his employ mr. shubhash told me whenver he have he will return me my document mr.hubhash give me false information and chit me please you take strik anction agenst him my mob. no is [protected]

I have had the same problem. They have charged me with Total Rs 228 for calling 543212 WHICH I HAVE NEVER CALLED. What am i supposed to do now.

why not send sms to 52445 ? my number [protected]

plese send to my mail about your prepaid & postpaid schmes.I am M.C.A student.

Sir,
My prepaid number is [protected]. On jan 28 i top up my no for Rs 100 using net banking service hdfc Ref #[protected] but till now my no is not top upped. Rs 100 was reduced in my account. I contacted your customer service 5 time but bad response on your side. I confirmed with hdfc bank they clearly said no wrong on their side. I clearly want to know my status of complaint and what happening on your side? If I call your staff they are disconnecting my call. I terribly unsatisfied with your service and decided to change my and my friends and co-staff air tel network to some other good network


You are not even ready to hear our complaints.

Dont try to cheat us.

I am terribly upset with your worst customer service.

In our office we use airtel post paid service and now due to this incident my co-workers are in plan to change their post paid service to some other good customer service oriented network.

Last word : Better you change your attitude of satisfying customer queries otherwise You may lose valuable customers

Thanks,
Prabha.K

pre-paid airtel — false and non compliance attitude

i m a regular user of airtel mobile since 2000 and since 21 march 2009 i m facing a problem to deactivate a service of family and friend but i m not able to get it disconnected although i had not taken it. irrespective of talking to managerial level it is not able to rectify.
being a very old and bonded member of airtle with three connection with me i m sorry to say that policies of company are not honest and user friendly.

sir im rajesh from chennai, im using airtel prepaid for 5 years . my number is [protected], i faced a problem for a 2 month that was i cant able to contact airtel custmer care in my mobil number, but i used to call airtel in others mobiles. from 2 months they are tell the same reson that it will barred auto and it will clear auto . still they r giving comitied with in 5 days it will clear, but it was not cleared, again from custmer care they call me and told what u gave the complaint its was 100% clear in feauter it will not happen now u can try for our custmer it will clear, on that time i make call for custmer care but its was the same problem, again i called from onther mobile number that i ask about from u r side they call me and told that the problem was cleared but its not clear, i ask without cleared the problem how u will tell that its was cleared they told they gave wrong information to you. again he said it will clear auto, i told to tranfare the call to higheroffical he tranfarrer the call a senior person was spoke to me that very bad, he is speaking very bad way . i asked about that custmer care barred, he is telling that will like that .WHAT U CAN TO, i was very sad to hear that. pls take action on that senior person the ref no.[protected]. THANK YOU

Airtel — Recredit Issue & Worst Customer response.

Hi ,

Am yuvaraj.p an Airtel prepaid subscriber(Mobile No-[protected]). I tried to topup on 16th feb'11 through my online Bank recharge(AXIS Bank). When i saw the Denominations in the Topup drop down list as 50/99/100/500 as so on by the way i selected the Rs-99. I had done the Topup and the amount also debited from my account. But i received message for the successful recharge for the 99 only rs-10 only added in my account .

TRANSCATION DETAILS from AXIS BANK Side:-
[protected][protected]

16/02/2011
ICONN/24454903/160211/AXIS MOBILE RECHAR
99.00

Regarding this I raised a Customer complaint on 16th itself.

Ref.No-C123W[protected] At that time I had spoken to excutive RAJAMANI as well as the Team Lead Karthik but still I did't get any response from them . But next day on 17th Feb'11 (Ref.No-CMKRG[protected]) i called to get the updates for this issue i spoke to Bhuvana and got the confirmation from her that the transaction amount will be recredited in one day(Means next one working day) , But it was not happened. Again I tried to reach them but the call is not connected(Complaint Service No-198) since 18th feb morning to this time . One time it got connected through (121) , Executive Priyanka did't give any solution . I had explained all my queries and situation she put me as on hold about 41minutes without giving any hold information and solution . for that also it has been charged me as Rs-07,So we should have call record for this conversation they keep on irritating the customers , Kindly do the Needful....

NOTE:

For all this I have voice records of those conversations.

Thanks & Regards,
yuvaraj.p
Ph:[protected]

of airtel my no [protected] they give me only 1GB for RS 98 i compilanied to that consult autority by they simply dis connect my call
irresponsible and poor customer service
BY
U.GANESH KUMAR

I am using 7 year in Airtel connection no one problem I am facing. Now really I hated this Airtel connection. (monthly I recharging >300 + rate cutter and MSG booster) now total stopped the recharge and I using Vodafone connection my friends are contacting vodafone only. Slowly I stopped this airtel connection. Not only me my total family.

, stupid Airtel customer care people, I compliant only one issue for 5 times I called to customer care. Very bad response from them.

Simply they disconnect the call while talking and holding a line they disconnect ( While transfer this call to higher officer).

Don’t cheat us.

Today you are the customer support in Airtel, Ones tomorrow you relieve from this organization you also one of the customer that time you know how you have feel of services with Airtel stupid people.

Dear M/S Airtel,

Please look on this issue and lesson all the customer voice and give food service this is our request to Airtel.

HI,
My-self Jasmit singh from mumbai.Recently i came to know that airtel is having currently no internet service for the(MOBILE PHONE).One was NOP internet service which is now being disscontinued.So pls help me to know more airtel internet service for MOBILE PHONE .My E-Mail address is ([protected]@rediffmail.com).

HI,
My-self Kaushal pandey from mumbai.Recently i came to know that airtel is having currently deduct Rs. 3.00 per day for VAS service for MOBILE PHONE. I have not activated any service on own mobile number [protected]. already all promotion calls & SMS service is locked on my own no. since 2 year. My E-Mail address is ([protected]@gmail.com).

how to deactivate yahoo!zone

Dear sir

we got two airtel sim in last month.The no is [protected] and [protected]. I am submitted the all documents and the number is working upto lostweek.On 10.04.2009 the [protected] no outgoing is suspended and [protected] no is suspended yesterdey.The phone response is non submission of document.I do not know what is the reason.If any problem why airtel people not conduct to me? Why disconnect the number? So i am unhappy.

I request to you ACTUATE the above nos and any problem for document please conduct to me. My another mobile no is [protected]

Dear Representative
I am staying at Hyderabad and my no. is [protected]. After getting activated my airtel sim card, person from airtel verification department visited my home without intimation during working hours and also without any intimation disconnected the mobile service by quoting verification failure. Repeated complaints have been put up through customer care centre with timings available at home, but verification team of my area visited my home at other timings when i was not at home. My mobile service is being discontinued for the last few days and no action is yet taken against the verification department who failed to come in time, which I registered while making requests with customer service dept.
Please do the needful.

Dear Representative
I am staying at Bangalore and my no. is [protected]. After getting activated my airtel sim card, person from airtel verification department visited my home without intimation during working hours and also without any intimation disconnected the mobile service by quoting verification failure. Repeated complaints have been put up through customer care centre with timings available at home, but verification team of my area visited my home at other timings when i was not at home. My mobile service is being discontinued for the last few days and no action is yet taken against the verification department who failed to come in time, which I registered while making requests with customer service dept.
Please do the needful.

All most same has happened with me on tariff plan but it was reverse. I have a DSL connection from airtel. The company did not inform or change my plan when it withdrew the plan, that I was using, form the market because it suited them. They had announced a new plan for lesser price and double the speed. On follow-up with the company over emails, I am told that they need consent to change the plan which they never sought. For months I have paid not only more that what I was to pay but also got lower speed of the net.

Copies of emails were marked to TRAI who did not even acknowledge the mail what to talk of any action. As per the TRAI circular, the if the new plans are introduced which are better in terms of cost and deliverables, the customer shall be upgraded automatically.

AirTel — extra deduction

i using airtel friends no [protected] not only me my 34 friends are using this plan when we buy this card we r know about 0.50 paise deduction everyday. but now airtel want to make it 1 rs. everyday.
in companies rules and regulation there is no any assertion about increse deduction in future. so i want to make request to company to keep deduction of rs 0.50 as in past

distributor : avani marketing
name : chetan bhai
address : ramdev nagar satellite ahmedabad

complain : your distributor service is very bad . because i pay two thousand rupees for lapu balance advance date is 12/01/2007 but no give me lapu balance till today . telephonics response is not good . so iwant to my money return . i dont intreasted with airtel bussiness ?

iam mohd mahboob hussain iam a retailer of airtel my shop located at bahadurpura it is in hyderabad . my distributar name is coverit distributers .i reqest to a senior sales officer of my city to contact my E recharge no is [protected] and my alternate number is [protected] regarding spoiling of airtel bussness in their limits

dear sir, my landline no. is [protected]. i m using plan 1050 since about 1 yr n do not want to change it to 1399. but i got a message from u that my plan has been changed without any confirmation call . i tried to complaint on 121 and 198 .but i was not given any complaint no. nor my plan is made as previos of 1050. plz help thanx.
nidhi singhal
[protected]