[Resolved]  Airtel - Prepaid — validating my address

I had brought a prepaid sim from some nearby shop two years ago and submitted the proof required that time.All was fine and on 29 of may I come to know that my outgoing calls and messages are barred(considering that i have activated the message plan for rs 40) stating that they are not able to validate my address .
I submitted the documents(voters id, pan card, telephone bill) on 1 st of June and i was told that the work will be done in 24 hours by the customer care executive and the airtel showroom executive told it will be done by 48 hours . nothing actually worked. I called the customer care and asked them they loged a complaint(on 3 rd of june) and told by 8 th of june(7 days after submitting the documents) the complaint would be resolved and once again nothing done. when i called them i was shocked by statement of senior executive telling that they tried to verify the address but there was no respose when i asked him the date and time he told 18 of previous month and when i asked him after i have submitted the documents he told me that he has not recieved one!! from the local dealer (6 th block, rajajinagar, bangalore)and the worst part when i asked him the dealers telephone number(to know if they have submitted) he told he does nt have one .I mean that they dont have thier dealer's office telephone number to whom they give sim cards to sell get the address proof etc when they are so careless about their dealers how do we expect them to resolve this problem and finally i m asked to wait for three more days till 11 th of june only to know the proceedings . almost a fortnight to know whether i have submitted my documents!!