[Resolved]  Airtel Prepaid — Unable to make calls on BSNL Fixed [protected] series of Jaisalmer(Rajasthan Region)

I am not able to make calls from my Airtel prepaid Mobile to BSNL's WLL lines of [protected] series of Village Chandhan, Jaisalmer (Rajasthan). I lodged complaint with Airtel Customer customer care on 11 Jun 09 and reference number is [protected]. So far no action has been taken. Whenever i try to make call the error message is coming "Number not in use". I am able to make calls from BSNL, Tata Indicom, Reliance or Vodaphone mobiles to BSNL WLL lines of [protected] series of Village Chandhan, Jaisalmer (Rajasthan) but not from Airtel moblie.This problem has been continue for last three months.
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Aug 14, 2020
Complaint marked as Resolved 
 
4 Comments

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Airtel Mobile — not able to make call

Hi,

None of the Airtel customers are able to make call for the BSNL numbers starting from 9487series from Hosur Road, Bomanahalli area Bangalore. From other areas we are able to make calls. When we call from this particular area, we are getting message as the Number is invalid.Irrespective of giving multiple comlient to Airtel, the issue is not addressed. Can anybody suggest what can be done for the Airtel to fix this problem

Airtel Prepaid — not able to make call

I am not able to call a number that i have added to my mobile prepaid number [protected] via the 'add on five' for the past one week . I made a complaint on 198 they called back and said that the problem has been rectified. But the problem persists. The airtel people charge 20 paise everyday and a one time deduction of Rupees Twenty five for the service. They make the deduction promptly but the service cannot be accessed. It is causing undue hardship as i have to be hooked to this complaint number all day. Also they seem to be making unauthorised deduction of money citing some service or the other.The money is however being refund on a complaint again to 198. I wonder why the AIRTEL is irritating their customers like this. What sort of a business tactics is this? What if a not so ahrewd person like my mother was their customer. They would'nt have had the mind to call back and lodge a complaint while their hard earned money is looted by the service provider.
I request that such trade practices as above may please be avoided. I request that the connectivity to my add on number may please be restored.

Yours sincerely,
Sheila
I am not able to call a number that i have added to my mobile prepaid number [protected] via the 'add on five' for the past one week . I made a complaint on 121 regarding above subject thay said submit u r adress proof to near by service center and also they said wwith 24 hrs the problem will be rectify.But after 2 days also problem not yet rectify .so please make action immediately otherwise i will make complaint to u r superior
I request that such trade practices as above may please be avoided. I request that the connectivity to my add on number may please be restored.

Yours truly,
Jayaraman

T Series — Mobile

I Have purchased the above mentioned compinies MOBILE but the features given by this company are false

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