[Resolved] Airtel Prepaid — Add-on service status

[Resolved] Airtel Prepaid — Add-on service status

K Karthikeyan M from Bengaluru, Karnataka Nov 9, 2007

I ([protected]) Airtel prepaid customer. My Relative ([protected]) also Airtel prepaid customer. We both made activated add-on service last month. Eventhough service is activated they(Airtel) have taken normal charges only. I have complained about this 3 times (7 Oct, 14 Oct, 30 Oct). When ever i called to them they told "sorry for inconvenience and This problem would be rectified within 24 hr". But still date the problem was not rectified. Is this trusted service? or Am I fool to call to them these many times about same problem? Are they reliable/efficient service providers? The Status was saying that add-on service is active. Can Airtel rectify the problem and give back money? otherwise I will switch to other service provider. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

amit Jain

from Kollam, Kerala

Mar 26, 2008

Coverage Problem,

sivakumar

from Chennai, Tamil Nadu

Sep 2, 2009

any offers sent the sms

sssss0331

from Mumbai, Maharashtra

Nov 7, 2010

before three months i have got a problem with ur service... tat is regarding the booster pack... from airtel i got an offer msg of booster pack... bt it dint activate properly for me (i.e) A-A- 10ps. but tey take 30ps for A-A... i called several times to ur customer care... bt tey are not responding me properly... After sometime they started blaming me tat i dint read the msg properly nu... i dint expect these kind of responses from ur service... really disappointed from ur srvice...