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Airtel Complaints & Reviews

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Updated: Dec 16, 2025
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S
Surendra Singh Parihar
from Indore, Madhya Pradesh
Feb 5, 2008
Resolved
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Sir/Madam,

1. I hereby submit the following for your kind perusal and necessary action please.
2. Here are some of the names from whom I get contacted and asked them about my e-re-charge of Rs 111/- My mobile No [protected] of Bilaspur Chhattisgarh.
[a] 29/1 Mr Amit Sharma at 1359h
[b] 29/1 Mr Mukesh Vishwakarma 1725h
[c] 30/1 Mr Ashish at 1345h
[d] 30/1 Mr No name has been given when asked at 2000h. However, complaint number given as[protected] and said that your balance will be confirmed by 01 Feb 2008.

I have e-re-charged of Rs 111/- on 16 Jan 2008 and when I saw the balance which has not been reflected, I contacted the above named reference but to my surprise they only assurred me but neither given me my balance nor they have taken cognizance to get it activated, which shows their lackadaisical attitude with the customer.
It is also submitted that till date no confirmation on my balance is given and bound me to take up the case in the knowledge of higher authority of Airtel. Previously also I have made my complaint which is still held in abeyance, the cause is not known.
May I be now acquainted with the balance of my e-recharge and get me all the details forthwith.
If the case is held in abeyance then I am certainly to be compensated for the delay of Airtel administration, otherwise I will have to consult the consumer forum. If the problems still persists I will be forced to unsubscribed the airtel.
Airtel is always broadcasting of good service through TV ad etc whereas there are many victims like me facing the difficulty to get the balance. Your customer care staff be counselled for the irresponsible behaviour and not giving me the identity which requires your clarification immediately. I submit my complaints for your perusal and early reply please. Confirm me on my mobile given followed in email.
With regards,
Surendra Singh Parihar
Aug 13, 2020
Complaint marked as Resolved 
I am a subscriber of Bharti AirTel for last 3 to 4 years. My Airtel number is [protected] (Using this SIM for last one year). I`m happy with your service in the past.

I had made a wrong e-recharge for Rs440/- on mobile no. [protected] instead of [protected] on 14.11.2008, around 1.10PM TXID: 48265928. Since friday (14th Nov) my retail shop person trying to retrieve the amount from the SIM-[protected] (which we made it wrong) through his distributor & also through your airtel personnel. Then we came to know that the no. which we had made wrong recharge is not yet activated and your personnel informed that your system facing problem for retrieving money from deactivated SIM. Onething I could`t understand how your system accepting recharge for the SIM card which is not yet activated.

On 17th Nov-08, I personally had a talk with ur customer care person to sort the problem (ref no.[protected]). As advised by your customer care person, I went to airtel office, Alkapuri, Vadodara on 18th Nov-08 around 7PM. Your personnel had informed that the problem can be sorted out only through retail shop person/distributor. I`m very disappointed with the kind of answer & service provided by the Airtel.

Please take up this issue at top priority. Appreciate your prompt response and action.

Airtel — no balance after recharge

i hav recharged my mob. of topup 60 from other city...my no. is of raipur. i got 0.00 balance after recharge of RS. 60 . can u tell me is there any scheme that has been automatically activated or i should forget my 60 rupees.

i hope u will reply me at my mail. i am not interested in giving my no..
I HAVE A AIRTEL EASY CHARGE SIMCARD I WANT STATETMENT DELLY

AirTel — e-recharge

i have done a recharge of 59 rs from my internet banking option of ICICI bank to my mobile number [protected] from mysore karnatka .
but the amount have been deducted from my bank account but i still havent recived rechare on my mobile number .
kindly refund my amount to my bank account or do a recharge for same amount as soon as possible

thanks and regards
amit kumar yadav
[protected]
mysore karnataka
Dear Amit,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
i am having pre paid air tell last 4years on 23rdiwant recharge i asked agent he informed now u are getting full talk time on 222 rs morning also he has put they got full talk time when he has put on my no i got onlt one month validity before putting i have asked also regarding validity
i dont required 222rs in one month what can i do in this regard
ph no [protected]
transfer id [protected]

Airtel Prepaid — e-Recharge

Hello,

I am Pratul from pune using airtel Prepaid my number is : [protected], I have done e-recharge for Rs.150/- on 10-March-2010. before e-recharge my balance was Rs.4./- but after e-recharge I got the message from the alert that recharge successfully.

However when I tried to call, it is telling me that no sufficient.

Now when I'm trying to contact Airtel it is not allowing to call even on free line too.

This is ridiculous...

Please help me ..

Thanks
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    Prakash sharan
    from Bengaluru, Karnataka
    Feb 4, 2008
    Resolved
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    I woukld like to share my experiance of cheating and fraud by Airtel on my bank's account.
    I am having a corporate mobile connection by airtel. I noticed in dec 2007 there was an ECS payment from one of my bank's account for my monthly bill which i had paid already. while enquiring about this ECS payment 121 could not give me any clarification and could not come back at all. After several try they could reply that there was a mistake from there side and they have deactivated the ECS. Actually i had made couple of monthly bill payment earlier by this bank's debit card and this way they could get my account's detail. After several request they could not provide any evidance for ECS payment confirmation by me which eventually they claim for.
    Again there is a ECS payment from the same account in the month feb 2008 for the bill which i have already paid. This way i am paying double than the actual bill. This time 121 has declined to take the complain and adviced of the records that they will marke complain status as closed without any rectification as they have done earlier.
    Aug 13, 2020
    Complaint marked as Resolved 

    Airtel/Post Paid connection — Poor Services and haressments

    Date: 04.11.07

    To : Mr Pulkit Chadha, Air Tel

    From : P S Rao , General Manager, Lanco Infratech Limited, Gurgoan.

    Sub: Poor Service response and Signal problems .

    AA. Poor Services.

    01. I have shifted to New Delhi in the Month of March/April’07

    02. During this period I have taken two additional post paid Air Tel numbers for my son and wife.

    03. Subsequently my son has shifted to VIT, Vellore, Chennai where in I have taken New Air Tel prepaid connection their with Mob [protected].

    04. When I wanted to surrender my son Mob number I have made not less than 10 calls and this process took 10 days.

    05. Recently I got BSNL land line where in I have taken Broad Band. BSNL has offered the Mob SIM as complementary for the land lime with out rental , activation charges. So I took this connection with Mob [protected].

    06. For surrendering/ blocking my Air Tel connection Mob [protected] when I was at Mumbai I called Customer care number 121 I was tolled that I have to call Delhi number. When I called your Delhi number after the process some body comes on line and tells that that is not the corned department I have to call again, when I request him to connect he will say yes but it will get disconnected. It happened four times.

    07. Subsequently after reaching Delhi I called your 121. This time again some body tells that there is a different number for this.

    08. When I called this number your representative says that he can not take my request since I am calling from corporate number and advised me to call from PCO.

    09. Again next day when called your representative informed that your systems are busy in updating and my request have been forwarded it will be disconnected approximately four Hours time.

    10. After four days the situation is at squire one. Nothing has been done on this.

    11. Subsequently I have requested my administration dept to help me in this regard.

    12. After sending the numbers of mails by my adm dept this process has been completed.

    13. This whole process took 10 days.

    BB. Signal and SMS Massage problems.

    01. On 30.10.07 at 3.30 PM I have reached Mangalore Air Port where in I could see number of Air Tel boards. But unfortunately I could not get the Signals.

    02. This was continued even after my arrival at Hotel Mothi Mehal which is located in the Hart of the Mangalore City.

    03. After I turned off/on my Mob, I have started getting the signals.

    04. Since than SMS massages from my Mob was blocked.

    05. On 02.11.07 night 12.30 AM when I have landed at Delhi Air Port I could send/receive the massages from my wife’s MTNL Mob.

    Summary: From the above I feel that Air Tel might be having the hidden policy to harass the customers who wants to use other than Air Tel, by doing that Air Tel wants to discrage the customers so that they will remain with them and make money out of it.

    I personally fell that their should be some professionalism in any business/field and it should be help full to the customers up to the reasonable extant where in Organization can grow in volumetric and also gain the image, instead of that if the organization wants to continue the way thing are happing I feel something wrong some where which needs correction.

    By writing this mail by spending my valuable time is that, if these mistakes are happening due the deficiencies in the system or with out management notice it will get corrected, by doing so I hope number customers will be out of the Air Tel suffers list mentally which can not be compared with money.

    At the end I would like say one thing which I strongly believe “If every Body thinks what life is. What for one has to make the money? I feel that making money is not the issue but definitely how we make the money is the only issue “

    I hope you can understand my feeling and take care of the above shortcoming, especially SMS Massages from my Air Tel number to my MTNL mob number and also from any mob.

    and Regards,

    Your well Wisher



    P Samba Siva Rao

    Airtel/Post Paid connection — Blocking of SMS facility

    Date: 04.11.07

    To : Mr Mayank Dhiman, Air Tel

    From : P S Rao , General Manager, Lanco Infratech Limited, Gurgoan.

    Sub: Non transmittal of SMS massages. Signal problems and Poor Service response.

    01. I am using Air Tel Mob [protected] provided by the company under the corporate group connection.

    02. I have MTNL Mob. [protected]. My wife is using this and we are staying at Dwaraka, N D Mostly this being used for SMS Massages.

    03. When I was at Gurgoan office SMS Massages were transmitting between these two numbers. On 30.10.07 to 02.11.07 I was at Mumbai, Mangalore, Bangalore and Chennai. During this period SMS Massages were not getting transmitted between these numbers.

    04. I have taken up the matter with GGM MTNL where in I have got the conformation that there is no problem at their end and Massages were blocked by Air Tel.

    05. Subsequently I spoke to your service center 121 on 02.11.07 when I was at Vellor, Chennai. At 12.25 PM on 02.11.07 I have been given the reference number as[protected] saying that “ we hope that you are satisfied with the resolution provided for your request “.

    06. I was at Chennai till 03.11.07 up to 10 PM this problem have not been addressed.

    07. I hope you can understand my problem and get it resolved immediately.

    Regards,

    P S Rao,

    pss,[protected]@lancogroup.com

    Airtel/Post Paid connection — fraud

    Hi all,

    This is to bring into the concern of the ghigher atourities of AIRTEL Mobile connections, that the customers are being tortured by their re[presentatives on continual basis.15 days back I took a post paid corporate connection and the representative told me that i will be charged only 280 rental and 1re/STD call and landline, all local mobile calls will be free upto 500 calls per month.But when I saw daily increment in the billable amount I was surprised.I tried to talk to the representatives at121 but after dialing this number 20-30 times when I got to talk to any one rep, they are nill and when they transfer the call to their supervisors they hang up the phone on me.It has happened approx.20 times, one day when my sister called them up they used abusive language, which is really disgusting, this should be taken into account or I will do something serious about it

    Airtel India postpaid connection — SMS fecility is not working

    sir, i am having post paid connection([protected]).there was a problem with my airtel connection in sms. i can't send sms from mine. but messages are comming.
    initially i thought that the problem will be over automatically after some time. but nothing happened and i called 121 on 30th october and explained my problems. The customer care person asked me to check all the message settings in my hand set. i took atmost care in verifying all the settings related to messages and found that all the parameters are very well marching with the customer care person. the reference number for my compliant on 30th october is[protected].
    i waited for something to be done to my connection by the airtel people . again they did nothing.
    so i contacted the customer care person again and explained the story. he told that before 3rd of november it will be rectified.i got a sms from airtel stating the same and the compliant number for this is 19025418.
    later i got a call from the application specialist of airtel and they told that they will be sending a test sms to me and asked me to reply for that to identify whether i am able to send sms from my set.
    but they never stick to their words.
    till now i have not received any test sms from them.
    today morning i called 121. the person told that the due to system error they can't entertain my complaint and asked me to call again aftet 1 hour. luckly i got a complaint number for this time also.it is[protected].
    still the problem exists and i am not able to send sms from my connection.
    regards,
    Jayakumar.a

    Airtel Postpaid — Complaint regarding fraud

    Dear Sir,

    I would like to inform you that, I requested for disconnection of my airtel postpaid connection( No- [protected], Customer ID[protected] on 4th March 2009, with complaint no. 20920961, & I was told to clear all dues for disconnection first & no to make any call for successful disconnection, hence after my billing cycle of 9th March, I paid total due amountof Rs. 218/- on 11 March 09, through net banking.
    I never maid any call after 9th march 2009.

    My connection got disconnected successfully, But this month (April) I have received a bill of Amount Rs. 5818.72, Bill No[protected]
    As per bill all calls has been made during 15-16 th March 2009 on following Nos.

    1. [protected]
    2.[protected]
    3.[protected]
    4.[protected]

    But, I never maid any call after 9th march 2009 & I also never requested to activate ISD Service on my post paid connecton & I also do not have any kind of relation with above mentioned 4 contact numbers.
    This seems fraud done with me by any Airtel Employee. Please investigate about this matter, & suggest necessary action. I never could expecte such kind of fraud with me by Airtel like reputed company.

    --
    Regards,
    Dinesh Singh Kushawaha
    [M]- [protected]
    Go to TRAI (www.trai.go.in) and Ombudsmen ([protected]@bharti.in)
    Airtel Mobile

    This is with regards to my earlier mail sent to you regarding activation of my Sim card (refer below) sold by Mr. Ramchandra P (Sales Executive) to me in the first week of july 09. As i was promised by Mr. Ramchandra that my card will get activated in 2-3 days, i had disconnected my earlier sim card mobile which i was using for my business use and suppose to transfer it in my new airtel no. but due to non-activation i have lost my contacts and bearing loss due to your services given.Secondly i have got the airtel bill wchich has been sent to be without any use.

    Till date the no. is not activated and after several followups with Mr. Ramchandra, i have now decided to log a complaint in the consumer court against this. Kindly instruct the concerned to refund my amount of Rs.250/- also.

    Treat this as my first notice.

    Regards

    Anand Pai
    [protected]
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      M
      Manikandan
      Feb 4, 2008
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      Resolved

      Dear Sir,

      I am having Airtel Landline and broadband connection. Since, i have to travel Uk for six months i thought of placing my broadband in safe custody (300 Rs per month) and customer service told me that I need to pay 300 for safe custody and call charges for my landline phone. I agreed and gave the cheque to my father before I left the country.

      When My father went to Airtel relationship centre, they told him that we need to pay 300 for safe custody and 550 for the monthly plan for telephone???

      When i am already in 850 Plan and in that i have just submitted my broadband for safe custody, why should i need to change my telephone plan?

      Customer care told that I need to pay 300 and only the outgoing call charges for my landline. relationship centre is saying a different story.. On a whole, Airtel is trying to make customers unhappy.

      Why should I need to pay 300 + 550 + call charges, when i am not using my broadband.. This is ridiculous.

      I have sent mails to customer care, Nodal officers, Appellate officers, but no response from any of them. Even, I tried calling the nodal managers and appellete managers, of course they wont pick the calls.

      Regards
      Manikandan
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        satheesh srinivasan
        from Ahmedabad, Gujarat
        Feb 4, 2008
        Resolved
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        Resolved

        I activated airtel live on saturday but without downloading anything i was deducted 15 INR.And also iam unable to talk to coustomer care executive.
        Aug 13, 2020
        Complaint marked as Resolved 
        May 31, 2016
        dilip12's response
        My previous sim card does not work.
        SIM number is :[protected]-53S
        Please check and activate my SIM.

        Prepaid connection — unsatisfactory services

        dear sir

        i have got a prepaid connection on the name of HEMANT KAUSHIK services had barred for last 10 days i have already sumitted my ID .

        rgds
        hemant kaushik

        Airtel Prepaid — net on phone activation

        dear sirmadam
        i am getting problem with connection with net on phone activation......my no. is [protected].

        please take care of my complaint......and plase start my net on phone facility.....

        thanking you.....
        Sir
        I try last 8-10 days to activate GPRS on My Mobile N70 Mobile Number [protected] . i send SMS GPRSACT to 511 but After each Four hours i do not rceieve Confirmation SMS From Airtel .
        When I talk with Airtel Prepaid Customer Care Service Center , the executive do not help carefully and say send again SMS to 511 and Wait for Four Hours , I do Same but No result , i receieved poor service from you
        Please Activate GPRS On [protected] i send SMS GPRSACT to 511 on 26/02/2008 at 1:21:20 pm
        Sir
        I try last 8-10 days to activate GPRS on My Mobile N70 Mobile Number [protected] . i send SMS GPRSACT to 511 but After each Four hours i do not rceieve Confirmation SMS From Airtel .
        When I talk with Airtel Prepaid Customer Care Service Center , the executive do not help carefully and say send again SMS to 511 and Wait for Four Hours , I do Same but No result , i receieved poor service from you
        Please Activate GPRS On [protected] i send SMS GPRSACT to 511 on 26/02/2008 at 1:21:20 pm
        I visited the Airtel center in Gandhi Bazaar, Basavanagudi,
        Bangalore today[protected] and wanted to know the different
        options under prepaid and requested for prepaid tariff but they
        were not able to provide me the same. Even they could not give
        me the cotact ph. no. of Airtel so that i could directlly contact
        them to know different options available. Can you help me to send this mail to Airtel and mail me details. Thanking you,
        T.S.Nagarajan

        Airtel Prepaid Connection — Customer Care and Airtel Service

        I have activated my GPRS service. But i was unable to access it so i called up customer care he launched my complaint as its a technical problem from there side, he said it wud be resolved in 2 hrs but as usual it was not. Again on next day other cutomer care launch a complaint regarding the same but it was not solved. And everyday this AIRTEL SERVICE charge me for GPRS ... the problem from AIRTEL SIDE.

        CUTOMER CARE ONLY DON'T KNOW WHAT ARE THE DIFFERENT SERVICE PROVIDED BY AIRTEL.
        ITS SUCKS..
        I[censored] CALLING TO CUTOMER CARE, THEY WUD LISTEN TO U FOR 10-15 AND IF THEY ARE ABLE TO RESOLVE UR QUIRE THEY WUD DISCONNECT THE PHONE. SAME WUD BE REPEAT 10 TIME.

        AIRTEL SUCKS
        AIRTEL CUSTOMER CARE SUCKS...

        Airtel — poor services of gprs

        I HAV STARTED THE CONNECTION OF AIRTEL HAVING NUMBER [protected] FOR INTERNET, I AM TRYING TO DOWNLOAD YAHOO MESSENGER FROM LAST DAYS BUT MY ALL ATTEMTS WERE FAILED DUE TO LOW SPEED, IT WAS VERY DIFFICULT TO ME TO USE THIS CONNECTION.FROM MY NUMBER WHICH IS WITHOUT VOICE I CAN NOT CALL OR SEND SMS TO 121.FIRSTLY I HAV TO ARRANGE ANOTHER NUMBER OF AIRTEL TO CALL 121, BT THAY PEOPLE DONOT GIVE GUD RESPONSE. PLEASE HELP ME

        Airtel — Invalid deduction of downloading Charge in Airtel Live

        On 11.04.08 I had tried to download 20-20 game using Airtel Live / Game Menu, Game Cost is Rs.50/-, I selected download option, but downloading failed, i.e. Airtle Network fails to transmit the data(Game) to my Mobile, subsequently again I had tried again same result. I had checked my pre-paid A/c. and surprised to find that Rs. 100/- was debited from A/c.

        I had contacted their Customer Care several times by SMS & calling ( My Complaint No. registered with them is[protected] as they inform by Phone), requested to provide the game for which they had deducted amount and credit the remaining Rs.50/- to my A/c. if it is not possible for them, then they may credit Rs.100/- which had they deducted without the actually providing the service, downloading charge is Rs.50/- i.e. transmission charge, not the downloading Menu selection charge. In my case 0% percent game was transmitted to my Mobile. As such this deduction of Rs.100/- from my A/c. Airtel pre-paid Balance) is their system err or their deliberate cheating. Till now they had not resolved my complaint.

        In is connection I would like to add that Mobile Set is Sony Ericsson K700i & my mobile No. is [protected].

        In view of above I request to forward my voice to proper Authority and this type of system err or their deliberate cheating can prevented to other users and I will get justice in the matter.

        Airtel Prepaid — no customer care and bad service

        I am a customer of Airtel prepaid. My address is NTPC Kahalgaon, Bhagalpur. I am using airtel since October'07 in Bihar. Sometimes back i was facing GPRS problem. I tried the GPRS helpdesk of customer care but nobody picked the phone and i was told to send my problem on 121 via message, that too in only 150 letters. Rather than entertaining my problem seriously they kept sending me the GPRS settings. And one day luckily a person on customer care picked the phone. But rather than solving the problem he told me to check the settings and then too many rubbish ideas. That problem was for one week and it automatically got over. But now i am facing outgoing problem from my mobile. The message comes 'all the lines are busy'. Again i tried to contact airtel but the same thing. Then i send the message on 121. The reply came this problem will be over in 6 hours.But since 19th april'08 it's not.

        Airtel Prepaid — Bad Airtel Prepaid Service and customer service

        I am using Airtel Prepaid Service since last 3 years.I was quite happy
        with the service provided by Airtel and thats why I use to tell others
        also to use the same service. But since last year the quality of service
        provided has been degraded badly.Customer care don t bother to listen to
        customer. They are, there only for name shake.When its time to activate
        any kind of service, that they do it sometimes without any request from
        a customer n when customers come to know about it and asks to deactivate
        such service, these people keep them on hold, tells customer that it will
        be deactivated with in 48 hours or they ask to send some kind of sms to
        a number etc.. But even after 48 hours service remains activated.
        And when customer gives call again for the same, customer is told that
        service has been deactivated, but in-fact it has not been.Or customer is
        kept on hold for long time without any response if customers complaints
        number of times.Its we the customer who suffer because of this stuff. We
        get your service for convenience but its the inconvenience which we get
        most of the time. When we go to relation center they ask us to call
        customer care, when we call them they keep us on oxygen of 48 hours or
        ask us to call again.
        Since March 2008, some kind of service has been activated on my no-, I am receiving some volatile messages atleast 4 times
        daily and I m being charged for those messages. I have given a complaint
        to customer care. For the first time I have been asked to send sms to
        some no, it didn t work. Than again when I gave call, I have been asked
        to wait for 48 hours.I did that, and got message from airtel that
        service has been deactivated, but infact it has not been deactivated
        yet, still I am receiving those volatile messages.
        I have already changed my card twice because of such kind of services
        which these people don t deactivate and I have to bear the monetary
        loss. Again same thing is being repeated, every time I can t keep on
        changing my card.
        Airtel cheating customers
        I am using Airtel prepaid card. On April 10, 2008 I received daily one SMS from Number 529061.I just opened SMS immediately 1 Rs deducted from my account .


        Immediately I called customer care 121 and asked about this stupid thing, they said this service will be activated if we open the SMS. And to unsubscribe this service we have to call the same number from which the SMS sent. I didn’t want to do it from my side .So I logged complaint. Two days on Apr 13 around 5:05 PM the service has been deactivated after I called customer care and asked about it, though the money not been credited to my account. Again I called customer care (121) they logged complaint and it is expected to be solved on Apr 17th end of the day. But I was not convinced so I asked call centre executive for customer care email id. He given me the Airtel web site and asked me search, finally that call terminated by him.

        I am going to wait till May 17th.If it is not solved I want to take this issue legally. If any one knows how to approach the things further please tell me.

        Airtel prepaid mobile — Cust.care unsatisfactory service

        I sent sms MO to 121 for settings of GPRS & MMSsettings for my mob. no. [protected], but got sms:"Your Samsung SGH-N500 does'nt support automatic configuration of services.Call 121, from where no cust. care rep.was cotactable.
        Presently I am using theSIM in Nokia 3110C, which is GPRS enabled.Pl. send my settings soon.
        Bimal Kishore,
        Gurhatta, PATNA.
        Airtel guy has called me and asked to recharge with Rs 110, and told me that you will get same plan and service will be continued for oneyear and you will get Rs 98 talktime on this recharge. When I did the same, I got the talktime only for Rs 10/- and service validity only for 15 days. This is purely a "LOOTMAR" from airtel. And no body is available for complaint, on No 121 there is no option to talk anybody
        Who will take care of this ? who will stop this ?

        Airtel Prepaid — Charging of outgoing calls/ GPRS charges.

        1. I am a postpaid customer from Haryana. I have noticed the outgoing calls are charged by airtel from the time ring starts passing and not from the time it is being picked up. Is company right in doing so? I think no other service provider is doing it.
        2. I subscibed for daily GPRS on 21 Aug 08 at 2017 hrs and sent a request for deactivation of service 1950 hrs. The confimation was received at 1953 hrs for deactivation, but still I was charged for 2 days o[censored]sage, again a wrong practice.

        Plz clarify.

        Partham Kumar

        Airtel — Internet connection, out going calls, unable to contact costomer care executive

        sir,
        I purchased an airtel sim having following details:
        mobile no: [protected]
        I recharged it with life time voucher and requested for internet connection. Even after about one month of requesting for Internet connection, till now it has not been given by the company. And now all the outgoing calls have been stopped, although having more than Rs 300=00 in my account. I am also unable contact with the customer care executive because whenever i do so there is a computerised voice response and the call ends without contacting the executive.
        I request Airtel officers to take actions as soon as possible and help me out. I have been using Airtel for a long time but I have never faced such problem. I hope Airtel would certainly help me out.

        Yours sincerely,
        Kumar Amitabh
        sir,
        my mobile no. is [protected] & there is no facilities aviable even on doing divert on airtel mobile so kindly activate call diverting facilities . we did comlaint several times on customer care but no any responsible result given by customer care . if you are unable to activate this facilites i will do some through consumer forum within 48 hours so plz do the needful...jitendra sagar mp

        Airtel/prepaid mobile — No customer care

        Sie no one listens to the customer of airtel, my mobile no is [protected] the airtel poeple are deducting the amount without any infromation.without using any service a message comes"thank you for downloading a sum of Rs 35/- will be deducted". Without any information caller tunes are added and sum is deducted. Jain phrases are sent without any information and also " i am not a Jaini" and amount are deducted.This is pure extortion, Robbery, Will any one listen to us problem. No one speaks on customer care. only recorded messages are heard. Please do some thing.This is not business. regards "psahay"

        Airtel prepaid mobile service — Unsolicited sms

        I am receiving lots o[censored]nwanted SMS from airtail service provider. Iam now tired to delete everyday all these SMS. i want this must stop immidiately.
        Dr tarun Banerjee
        Brahmand Annex
        THANE

        Airtel Prepaid Services — Invalid Charges applied

        I have a Airtel lifetime prepaid connection. Because of the bad signal strength in my area i discontinued using the card. I had the missed call service activated on my number however i got it deactivated thrice. I am still getting billed for some missed call alert service and the balance getting deducted despite the number not being in use. I also tried calling the customer support but they don't know the reason for the deductions.
        Dear sir,
        i am getting problem with connection with net on phone activation...my no. is [protected].

        please take care of my complaint...and plase start my net on phone facility...

        thank you in Advance...

        Airtel Pre-Paid Card — Monthly deduction for chats without subscription

        This has reference to my mobile number [protected]. It has been noticed that an amount of INR 30/- is getting deducted from my pre-paid account every month towards chat related services, which I have not subscribed for. I have on numerous ocassions informed Airtel customer care to unsubscribe the same & get me the refund which I deserve, but my issue still remains unresolved.

        With concern,

        Alok Kumar Deb
        IAS, Retd.

        Airtel — Poor Customer Service and GPRS

        I have never experienced such a poor quality of customer service. customer care executive hangs up the call, if they don't have solutions. they give all stupid ways. i needed manual settings for my ASUS P527 mobile phone but they don't know the settings. instead they took my complaint and ended call.. the problem still persists. VODAFONE is 100 times better in customer service then AIRTEL. i also have the customer complaint no[protected]. they told me to call[protected] to get connected to GPRS department. i tried 9times but never connected.. AIRTEL is EXTREMELY POOR, BAD in customer satisfaction.

        Airtel Prepaid — Poor GPRS service

        Dear sir,

        My mobile no is [protected]

        GPRS service has become worst service . It is infact pathetic. In fact had good good speed, however this time around when i activated by GPRS, it is giving the worst speed. ONLY 2KBper sec. Which is horrible. I use to get a speed for more 12KBper sec.

        Pls look in to the matter and resolve this issue. My place where i stay has a good network of airtel. There is no prob with the network, there is other prb. Kindly look into it and revert back to me.

        Thanks & Regards
        StinSon Stephen
        [protected]

        postpaid — I Want to speak to Customer care Excicutive

        Dear

        What is this we cannot speak to your CustoMER what Rabisss

        If we Toll free no 111 we cannot speak


        U people sending bill by Email with poss word what rabisssssssss.
        my bill is rong sms other charges at 1 message in 30 rupees. please answer me
        Please deactivate the various service messages / ringtone messages / airtel recharge messages sent through my mobile no,[protected] immediately.

        Airtel Prepaid — Without help to customer

        Respected sir,

        May I Sujit Talukdar, an Account holder of Your wellknown company, last 29/12/2008 I could not connected NOP connection on my phone. Though I note the prob to customercare but They did not help me, but still now NOP charges are deducting from my account. and also they also discunnect to customer care line.how will I connect NOP connection?
        Current balance is Rs.800.00, My address B.B.Colony, Nayasarai, Kuntighat, Pin-712513
        my connection number-[protected].

        If you help me other wise I will discunnect your Airtel cunnection.
        Thanking you,
        Suit Talukdar
        Date-31/12/2008
        =
        the customer service is so worst.
        my mobile no [protected] .
        my mobile balance Dr. by any recion i complaint in your coustomer care
        but no response.

        do need full

        manoj garg

        I HAVE AN AIRTEL PREPAID CARD — I WANT TO DEACTIVATE MAIL SERVICE

        I WANT TO DEACTIVATE MY MAIL SERVICES WHICH I AM RECIEVING DAILY & IT IS TOO CHARGEABLE SO PLZ TAKE STEP AGAINST MY THIS COMPLAINT NOW

        Airtel Prepaid — prepaid customer of airtel, be careful

        Don't recharge with Rs. 34 for STD, RS. 3 WILL BE DEDUCTED WITHOUT ANY NOTICE. Make it a habit to check balance before and after recharge, Airtel is not giving proper balance ???

        I have recharged with Rs. 34. before recharge balance was Rs 340.91 and after recharge with Rs. 34 it become Rs.337.92. when asked for the deduction to customer care, they have noted down complain and deducted amount was credited after two days. This is the same story since six month.


        So, prepaid customer of airtel, be careful
        Dear Sir/ Madam,
        I want the details of outgoing & incoming calls of the
        last 2 months. My No. [protected].
        My nick name is Ispita dey
        Regards
        Sandhya Dey (Halder)

        Airtel — Charging Rs 10 with every sms unnecessary

        To whom it may concern,

        Please deactivate/Unsubscribe http://m.igfun.com or http://igmobi.com (subscription service on Airtel WAP) from my mobile. My mobile number is [protected]. I have already contacted customer care for the numerous times in the last 7-8 days and informed the same. Yesterday I have received a sms from 121 that Airtel live has been stopped. But again today I have received the same sms that Rs. 10 has been charged. My request reference number is 26900972. Please help. I am receiving the sms from the number 64611010. Please deactivate all the services coming from the mentioned number.

        Airtel Prepaid — Activate my customer care service

        This sim id is from my father chandmal wadia s/o chittar lal wadia.whenever i call 121 or [protected] every time customer could not attend my phone.so please take some action my sim no is[protected] and my contact no is [protected]

        airtel /prepaid mobile no. — not activated my airtel facility

        i have met cutomer care cell in jaipur nobody replied me properly.i wanted to check my pnr status through mobile airtel live function but they told me to sms LIVE to 2567 and it will be activited
        pls help me trough
        pawan
        Dear Sir/Madam,

        The co has provided me postpaid sim card of airtel mobile. But i was using the prepaid card of airtel. If i want to divert all calls from prepaid to postpaid. Pls guide what is the process for the same.

        Pls revert back asap

        Warm Rgds
        SP

        AirTel Prepaid - GPRS — Poor customer service

        I have an AirTel Prepaid Sim card (Mob No. [protected]). I have activated the GPRS in phone. I received the call from airtel that my mobile setting is done. Yet I am unable to access Internet. When I am calling the customer care during the night time (on 17 February 2009, 00:45 am) they are saying call in the morning and in the day time the option to talk to them is not activated. Asking for GPRS help leads to the message that for billing related issues sms airtel to 121. This happened in February 17 2009 from 12:30 onwards.

        For activating GPRS connection they are successfully able to deduct the proper charge but when it comes to service their system is always down.

        I have a question after facing this. If this is not a cheating then what is cheating?
        respected sir,

        my name is raja siva, my mobile number [protected], last 7 years i used only airtel. but nowadays i feel very bad about ur service, bcz 15days back i activated caller tune, ur poeople take totaly rs.90, but still now am not able 2 get my favorite song, surely it's not my problem, bcz o[censored]r technical problem only it's happen(ur customer care officers also accepted this one), today also ur peoples take rs.15, when am going 2 ask ur custamer care officers they didn't tell me the perfect reson, and they speak very roudly(plz re[censored]r recording), simply they cut my call again and again, but still now i hanndle this problem very smoothly, but really i feel very bad about ur service, last month i register my complain 4 Gprs activation, still now it's not rectify, plz rectify my problems, otherwise am going 2 complain in TRAI and cunsumer court.

        with Regards,
        raja.
        Sir

        My mobile Number is [protected]. Past six months I am recieving service msgs i.e some nude pictures, king fisher calender and ugly pictures. regarding this I have given complant to over phone to your customer care service. Ad per their advice I sent on SMS to 202 to stop this msgs. But still I am recieving daily four to five service msgs through browser msgs. My son is 8 years old and he does'nt know about this. If he clicked on that means automatically Rs 30 to Rs 40/- dedcting from my balance.

        so many times I brought this to your customer care notice. But still I am facing the same problem. If its is in same way means I have to change my connection to some other company. Please do the need full.
        I too have the same problem...I have 3G mobile but getting only GPRS service...I am from Indore...
        PLEASE CONTINUE MY GPRS THROUGH MOBILE OFFICE 299 ON [protected]
        MY MOB. NO. IS [protected]

        I HAVE A TOP-UP RECHARGE CARD. WHOSE SERIAL NO IS [protected]. IT IS IN PENDING FOR 3 DAYS. THERE IS NO CUSTOMER CARE HELP FOR MY NO. WHEN I TRY TO CONTACT CUSTOMER CARE, THEY ALWAYS DISCONNECT THE CALL OR TRANSFER TO ANSWERING MACHINE.

        PLEASE SOLVE MY PROBLEM...


        AKHIL TOMER
        i have 2 mobile [protected]-and-[protected] bouth are disconnect from center, how can i solve the problem and use my lines again.
        I have informed the customer care for atlest more then 10times to deactivate the speedflirt service from my no.But they are not taking any necessary steps to solve my problems.I had always been charge 15 INR.evry month for these service, these has been really aheadache fos me.Please help me out soon.
        I have informed the customer care for atlest more then 10times to deactivate the speedflirt service from my no.But they are not taking any necessary steps to solve my problems.I had always been charge 15 INR.evry month for these service, these has been really aheadache fos me.Please help me out soon.My no. is [protected]
        I have informed the customer care for atlest more then 10times to deactivate the speedflirt service from my no.But they are not taking any necessary steps to solve my problems.I had always been charge 15 INR.evry month for these service, these has been really aheadache fos me.Please help me out soon.My no. is [protected]
        sir,
        i am hloding airtel at my home at ambala [protected] whenever i ring up from my mobile at orissa )[protected] or [protected], ring is going whenever some body picks it up nothing is heared and balnce is deducted .i approached reliance, they are saying Airtel is having some problem.I can receive calls from Airtel mobile [protected] but cannot talk from my end to that Airtel number at ambala haryana.
        Please look into this urgen requestthanking you

        Manjit singh I(ndian Navy) [protected]/[protected]
        [protected](R) at Manka Ambala Haryana
        [protected] out going calls other nombers list

        Airtel Prepaid — I do not talk with customer care

        When I want to call in customer care Network is always busy and also my mobile no. does not support to customer service.
        so Please solve my problem as soon as possible
        When I want to call in customer care Network is always busy and also my mobile no. does not support to customer service.
        so Please solve my problem as soon as possible
        i am not setisfied with the service
        i want to see call list of my account
        this is sachin, my number is [protected].i have activated mobile office and i dint got the service for about 5hours. i was getting like ERROR IN Connection.and i have complained to customer care.they said that IT WILL BE CLEAR within 24 hours. till today i dint got any response from them. and if i call customer care to esquire about this, they will cut my call and they blocked my number from customer care. i lost my money unnecessarily.i need them to pay me my money back which i have lost and along with a considerable penalty.
        stupid airtel service.
        doing robbery in the name of telecom business.
        if anyone can, please take action against these .
        Dear sir,
        I feeling too much disturance from a no [protected].Please take recently an action.
        This my request.
        i using airtel prepaid, can i get incoming and outgoing details of July 09 months
        Please reply me as earier possible.

        Thanks Regards

        Rajinder Kaur
        MY MOBILE NO [protected] IT IS PREPAID CONNECTION SHOWING INVALID SIM PLEASE ACTIVATE I AM ALREADY GIVEN MY ADDRESS PROOF & ID PROOF.
        I activated airtel live on saturday but without downloading anything i was deducted 15 INR.And also iam unable to talk to coustomer care executive.I want to tallk with customer care executive on immidiate basis.
        hello sir, my sim is rejected from your service.what can i do for continue my airtel service.please reply to my email immediately. my sim no-89919 i using prepaid connection.
        my sim no-89919
        40000
        18406
        26633
        H 2
        my phone no.[protected]
        contact no.[protected]

        Airtel — Talk Plan not renewed and customer care number not available

        Hi,

        I am using this to highlight my woes after using Airtel. I am using two prepaid cards from Airtel and I am sick and tired of it. First of all the network is never available. I got a recorded call from Airtel on 5th Aug 09. The call informed about a 27 Rupees easy recharge voucher where i would get a 24 Rupees talk time and could extend the validity by another six months. Unfortunately I am not being charged according to my original plan after the recharge. I am spending 1 Re on every call and on every message i send. Normally I have to pay only 20p for every msg sent and 10p for every call made to any other Airtel MCampus number.

        Apart from this the customer care number does not have any option of speaking to a customer care executive, so i had to go to a airtel centre almost 10 km away from my home. Then i called up the hotline from there but the woman on the line refused to budge and help me out till the time i threatened her that i will take this matter to the consumer forum. Then she transferred the line to her supervisor (supposedly) who took the complaint and gave us a complaint number. He told us that my plan will be reverted to me and he will take care o the issue. However, till now the issue has not been resolved and I am still paying abnormal charges.

        I cant even call the customer care from my prepaid card as I have mentioned earlier the option to speak to a executive is not available on any customer care numbers like 121, 12131, 123 etc...
        please give me the details(name & address) of following numbers:[protected]
        [protected]
        [protected]
        i am not able to find out who is sending me sms.when i am calling on this numbers it is coming either as a invalid number or number u r calling is switch off.pls reply me as early as possible.
        Dear Sir/Madam,

        I have charged 10Rupees for every 10days. I dnt wish to get any messages.
        I want to Unsubsribe this. I keep getting message from AX-543213 and 543216.
        I kindly request to Unsubscribe this as soon as possible.
        Kindly do the needfull. My Num: [protected].
        Please do the needfull and help me.


        Thanks & Regards,
        Priya
        respected sir i am a retailer my shop name is sabir communication, my demo no is [protected] and my sim no is[protected].my distributor is sending me an etop but the msg getting him it recharge not sucessful or error...so pls sir solve this my problem .or contact me on [protected] hope my request must be not faqll on a deaf ears...and hope you may solve it as soon as it possible.
        Dear sir,

        I kindly request to Unsubscribe GJOB as soon as possible. My Num: [protected].
        Please do the needfull and help me.


        Thanks,
        Ruth.
        whenever I call customer care one error occur" please subscribe gprs first for connecting data call center ".but my gprs service is activate before this call.
        Dear Sir/Madam,


        I have recharge Rs.141 pack, this is not convenient my use,
        I kindly request to unsubscribe this pack as soon as possible,
        My num:[protected].


        Thanks & Regards,
        sateesh.
        my no [protected]
        i want to stop subscription service on airtel wap(subscription, textbased service).
        please stop the service.kindly do it as soon as possible& help me
        save me from the cost u hav been charges
        .
        HI

        My Name Shanmugam i will miss the My airtel Sim Card i wants to be New Sim Ple Help Me.


        Thanks

        Shanmugam ( [protected] )
        i used airtel for a past 6 years ...

        the servicing airtel has become very worst now..

        SmS servicing was problem in last two months, no appropriate action had taken till now, ,

        i feel very worse nw for use Airtel NOW
        any retailer does not activate mycall
        i had msg this mrning that mms has been activated to your mobile but i didnt get the settings of mms so plz send me the settings to the mobile number [protected]
        airtel network not working in our village elanthangudi near mayiduthurai taluk nagapattinam district plz do the need full and help me... cell number [protected]

        airtel prepaid mobile calling card — unsubscribed messages

        This is my FOURTH complaint in less than three months regarding debiting money from my pre-paid account for unsubscribed messages from hello tunes and AM -PROMO.-5432105, TM PROMOS, TM COLORS, AM543213...
        This needs to stop immediately & money be refunded ASAP.
        Also, request give a good reason as to why I should not approach Consumer Court?
        My No. [protected]
        just i have lost 3 rupees incoming message from you . i did not activate any message.

        but you have taken three rupees from by balalance for sms.


        i am very angy in airtel.

        i want immediate reply
        i have recharge gprs plan 450 in 7 september but not activate in mobile
        Dear Airtel Team,

        We are not satisfied your services because I am facing some problems of your service relative and complain to customer care but not resolve my problems and give me complain no. by executive no.is [protected] pls check.

        I am facing problem relative STD top up RS/49.

        I have recharge of top up 49 which in all STD call rate .75/paise but I am not get this banefite from your side.
        Pls ressolve my problems.
        Regards
        Mohan Prasad
        Dear sir,

        I had recharged on my mobile with Rs 120/-(fulltalk time) through easy recharge on[protected] at 10.25pm at that time I got Rs.106.79/- and remaining balance amt had not credited on my account.plz cheach that matter and inform me ASAP.
        I also can connect your castomer care exaucative

        Thanking you.
        Sudipta Roy
        Cell: [protected]
        Firstly to bring to your notice that i have already activated <DND> service. This meant no more promotional calls or message will be sent to my number. this type of service was be en explained to us by one of your customer care officer and its procedure to stop the promotional calls or messages,
        and i did so.

        Inspite of this i have been send messages & today accidently some message was saved and Rs.99/- was deducted.

        I request u to kindly refund the amount
        Thanks

        L.Padma Bai

        Airtel Prepaid — Airtel Prepaid Customer Care

        Hi,
        I have an Airtel Prepaid SIM with me. Airtel has activated a disgusting service without me asking for it or dialing any number. Now when I try to deactivate it< I get the message that no service is active for my number. Then why the hell is Airtel charging me each day? Each morning my account is debited.

        I tried contacting customer care and the disgusting customer care service that Airtel has, it just doesn't get through. I tried both 121 and [protected] and I'm not able to get through. when I type option 9 to speak to a Customer care representative, I get the message "Type AIRTEL and SMS to 121 for your balance and validity query" and the line is disconnected. This has been happening for more than a week now. What am I supposed to do?

        I'm totally disgusted with Airtel's service and the way they are cheating their users.
        Dear,


        I am using prepaid Airtel Prepaid card i am required the details of the my outgoing calls so please send me how to get the details of out going call.



        THank's
        sagar shah
        hell sir
        me abhay kumar singh mobile no is [protected].
        please restart my airtel costomer care service. tihis faculiti is not workingn with my number

        so please take quick action
        Dear Sir/Madam
        I was getting job alert sms`s, saying they are free.Then a sms from 5432105 informed that Rs.30/- have been charged & it will keep sending sms for next 30 days.On my enquiry Airtel helpline executive expressed his inability to explain as to why JOB ALERT sms`s were being sent & chrged subsequently.This is absolutely wrong way to increase company`s revenue..I rquest you to stop sending any kind of alerts & REFUND Rs30, deducted from MY A/C FOR JOB ALERTS..My number is [protected].

        Thanks & Regards,
        Vanita.
        Dear Sir,

        Please stop SMS sending commercial advertisement on my mobile [protected] henceforth
        Regards
        Indrasena Raj
        Sir' My Airtell prepaid No.[protected] but I have used sparingly. Without doing anything I have found often deduction of Amount Rs. 1/- for SMS. But I have not sent any.Pl. take neccessary urgent action.
        with out using any services we are deducting Rs10/- for tendays for 54321 for calling friends special offer
        my PhNO:[protected]
        jitender, an Account holder of Your wellknown company, last 10 days I could not connected to customer care executive on my phone. i want to activate missed call alerts on my no but not able to activate due to not geting a technical support from your executives.last 20 days i am trying to activate the service but all the efforts are waste due to carelessness of your executives.Though I note the prob to customercare but They did not help me, but also they also discunnect to customer care line.my request is plz take care of my problem and if possible connect me senior responsible person of your company.Panipat (Haryana)Pin-132103
        my connection number-[protected].

        If you help me other wise I will discunnect your Airtel cunnection.
        Thanking you,
        JITENDER[protected]
        Plz UNSUB JOKES
        My Cell No is [protected]
        Dear Sir/Madam,


        I have called 567001 and recharged from rs 20 (sms pack) and it was told me that it will activate in about 24hrs but it is not activated till now(after 3 days)my no. is [protected].kindly help me

        Thanks & Regards,
        shashank
        i am airtel prepaid costumer and my no is [protected], my complain is in every therr day five rs. less in my account.eventhen my mobile balance is in mines. and i am allso not able to send message . before i have send complain in airtel prepaid complain in fore time but i dont get replied...
        i need tomessage service center no-
        (when i call in custumer care they dont give me proper responce and talk to me in rong way.)
        Pl stop my mobile prepaid no [protected] immediately because of I have lost my mobile phone bearing the same number.
        Dear Sir/ Madam,

        I want the details of outgoing & incoming calls of the
        last 2 months. My No. [protected]

        Regards
        Hari Paliwal
        Dear Sir/ Madam,
        I want the details of outgoing & incoming calls of the
        last 2 months. My No. [protected]

        Regards
        Hari Paliwal (Halder)
        Dear Sir
        can i get a list of incoming & outgoing calls list on net of by prepaid no [protected]. plz give me the detail of reason about the issue...
        Dear
        Sir
        can i get a list of last 2 month incoming & outgoing calls list on net of by prepaid no [protected]. plz give me the detail of reason about the issue...
        Dear Sir/ Madam,

        I want the details of outgoing & incoming calls of the
        last 2 months. My No. [protected]

        Regards
        Hari Paliwal
        Dear-sir, mam
        I have informed the customer care for atlest more then 6 times to deactivate the frenzo friend airtel live service my number.but they r not taking any necessary steps so plz solve my problem.i had always been charge 20rup every half month 4 these service.please deactivate this service now. this is my last reference number [protected].

        [protected] this is my number.
        I have lotoff time complaint's for My tarif change for 1Rs Per min
        My tarif for
        Airtel to airtel 30pic per min
        other mobile 50pic per min
        land line 60pic per min

        But[protected] to any call debit for 1Rs per min
        Dear Sir / Madam

        My Mobile No[protected]
        I have lotoff time complaint's for My tarif change for 1Rs Per min
        My tarif for
        Airtel to airtel 30pic per min
        other mobile 50pic per min
        land line 60pic per min

        But[protected] to any call debit for 1Rs per min
        While dialing any number from my wife's mobile[protected] I am costantly getting a warning prior to getting connected that my prepaid connections validity is about to expire hence I may recharge it immediately. The warnings are very irritating.

        Despite the fact that I am maintaing sufficient A 2 A as well as the normal balances. And also it is a lifetime validity connection.

        Airtel connection is the most frustrating vis a vis talking to a customer care executive is concerned . It feels like one is talking to a wall when the IVRS is connected.

        There are certain queries, like the above, that cannot be resolved via the IVRS hence the dire need to talk to a customer care executive is needed.

        I think Airtel should make it easier communication as far tougher quaeries need resolution.

        I may be contacted on [protected] if anybody from Airtel needs to talk to me.

        Regards
        VIJAY AHUJA
        presently using airtel prepaid sim..i changed my sim to other mobile its nt working..no signal..no sevice...my number [protected] (madurai)...rply me...plz take action as soon as posible..
        Sir,

        I wish to unsubscribe the LOVE TIPS & ALERT SERVICES.
        I can't able to contact the customer service from my mobile phone.
        Lot of type I send a SMS to unsubscribe the above. It reply to INVALID REQUEST.
        Please tell the correct procedure to unsubscribe above.

        My phone number is[protected]

        Sathish
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          A
          akhand pratap singh
          from Gurgaon, Haryana
          Feb 4, 2008
          Resolved
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          Resolved

          Dear Sir/Madam,
          My self Akhand pratap singh, i have applied for PAN Card to 14th Of Januanry 2008 but till yet i didn't got up my PAN Card, but as per conformed by Rajendra place office my PAN card has been already Deliverd under Dispatch No[protected] but i didn't received till date..kindly check and do the needful on top most priority..

          Name - Akhand pratap singh
          PAN no - BRMPS0231D
          Processing fee Coupon No[protected]
          Application No[protected]
          Aug 13, 2020
          Complaint marked as Resolved 

          Bharti Airtel Services Ltd — Not Received Pan Card

          I have given Application on april 2008 still now i am not received my Pan Card, Now I urgently need my pan card number kindly pl co operate me, , , , , , , , , , , Yathish kumar KG (AIRTEL)
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            R
            Romen rawat
            from Hyderabad, Telangana
            Feb 3, 2008
            Resolved
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            Resolved

            My father had an Airtel post-paid connection, which he surrendered after duly paying the outstanding bill on 6.6.07. however, since then the Airtel people have been bothering him for a futher payment of Rs 695. Everytime, he clarifes by producing the payment receipt & subscription cancellation receipt.
            Now, they've sent him a legal notice implicating him in the court of law. there is no response from airtel customer care, I've also sent a mail to [protected]@airtelindia.com which is as follows-

            Sir,
            My father, Ram chandra Singh Rawat, had an Airtel post-paid connection ( no - [protected]) which he duly surrendered on 6.6.07 at the following Airtel office -
            Fastrack Communications
            3, Janakpuri, Rajendra Nagar Chauraha, Bareilly(U.P.)
            He also surrendered the sim-card which was broken & destroyed by the Airtel officials. Also, he deposited the final bill of Rs 1076 by cash ( Receipt no[protected]
            We were given the subscription cancellation request receipt ( S. No 18496 - Fastrack Communications) which duly states that there is no current outstanding bill.
            For the past 6 months, he is being continuously harrassed by Airtel people, asking for a sum of rs 695 as outstanding bill. Each time, we have clarified duly producing the bill payment receipt & Subscription cancellation request receipt. we have spoken many times at your customer care no and have been assured that they'll look into the matter. However, no steps have been taken in this regard.
            Now, my father has been served a legal notice (no PC/16/2248) claiming that he has not paid outstanding bill of Rs 695, and charging him under IPC 406 & 420.
            the above facts clearly underline that 'Airtel' is a customer unfriendly , unreliable, & non-responsive service provider. My father has been harrassed for the last 6 months and now he's being falsely implicated in the court of law. Your customer care is pathetic. The people who answer the calls are unresponsive, inefficient & have no idea of what their job is, except for saying 'Sir, we'll look into the matter & get back you soon"
            hence, I request you to look into the matter & solve it as soon as possible, otherwise I'll be copelled to take up the matter in consumer court.

            Romen Rawat
            S/O Ram Chandra Singh Rawat
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              Sunil Kumar. A.N
              from Bengaluru, Karnataka
              Feb 3, 2008
              Resolved
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              I am getting "Sim Registration Failed" from past one day and I have made call to the customer care. Per them I visited one of the airtel oulet and informed. Actually I have requested SAFE CUSTODY for my another number [protected] it was done, after 4/5 days my regular usage number [protected] also made as safe custody.They told me that i have to wait for two or more days. this should be corrected from different office. they cannot pass the information
              Thanks,

              Sunil kumar. A.N
              Aug 13, 2020
              Complaint marked as Resolved 
              I have purchased Airtel sim card from outside of Big bazaar, (thinking that airtel promotion) Kapurbawdi, Thane nearly about 20 days back. According to these people the scheme was that in 21 rupees 2 year incoming free + Rs 150 talktime. But still today my sim card is not activate.

              Pl look into this matter. and such scheme airtel implimenting or not. Are they people was fake?
              Pl. reply immediately otherwise I will complient to police.
              Thanks
              I have purchased Airtel sim card from outside of Big bazaar, (thinking that airtel promotion) Kapurbawdi, Thane nearly about 20 days back. According to these people the scheme was that in 21 rupees 2 year incoming free + Rs 150 talktime. But still today my sim card is not activate.

              Pl look into this matter. and such scheme airtel implimenting or not. Are they people was fake?
              Pl. reply immediately otherwise I will complient to police. Most important things that they can misuse my paper for another simcard. The SIM card is lying with me.
              Thanks

              Pravin Hadkar
              AIrtel wala is all lootere ...dey DEduct bal .from my Sim...withiut any use...saala// i ve activated per sec plan ...when i talk exactly for 50 sec dey charge me 62ps...What d Fcuk is diz yyaaar
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                S
                sajan
                from Delhi, Delhi
                Feb 3, 2008
                Resolved
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                Hi,

                I have provided standing instruction to Airtel using my standard charted credit card for Bill payment.
                In december , My card got expired and Airtel person called me and told to provide new Standing instruction with xerox copies of front and back of my credit card. Airtel sent a person to collect this in 22/11/07 and I provided these details to that person. In January first week 2008 , I got call from airtel saying that they didn't received the documents that I have provided to their representative.

                After that I had more than 20 mail communication and I made around 15 customer care calls but still no one knows where the credit card xerox sheets went. The important thing they are not able to understand is that if the back side of credit card falls in to some one hand , they can misuse my credit card.

                Finally today I went to Airtel Head office in Bannergatta Road, Bangalore and the security posted there told me that office has shifted to Arekere Gate. I went there also. Then the customer care person told me that I have to go back to head office in Bannergatta Road and they will tell me that where the documents are now.

                I don't know what type of customer care this is. Airtel should change the name to Customer Dare service.

                The following were my experience with airtel customer care ( emails, 121 call and the direct customer care center),

                1. They don't know to read the mail written in English. Once one customer care replied to me saying that we understand that you are talking about rate plan change. We need below documents.

                2. Another mail reply on the document missing was that, please give the xerox of credit card once again and they sent me a list of places where I can give this. Don't know whether they want me to give xerix to all Airtel office in Bangalore or not.

                3. Once when I called on 121, the girl put me on hold for half an hour saying that she will tranfer it to her manager who will answer my concern and never turned back.

                4. Two times they cut the calls.

                5. Arekere Airtel office , they were confused on what to do with my complaints. It looks like no one knows what to do when a complain arises or whom to contact for fixing the issues.


                Because of their irresponsible behavious and because even after one month , they didn't find out where my document went, I cancelled my credit card. SCB told me that they will charge 200 rupees for new card.

                Unless Airtel pay that money, I will not make airtel bill payment.

                Do any one know any government complain cell where I can complain agaist Airtel.
                Aug 13, 2020
                Complaint marked as Resolved 

                Xerox — Credit card

                Dear Sir,
                I have an account with ICICI bank which I have taken on 2007 oct: After few months I have applied for credit card also. Some varification came to me in one month time. But still I have not received any card or atleast any feed back from your side. Being a company like ICICI which is first in customer satisfaction, I can't even imagine the worst support which you have given me for the same.

                Airtel — unaccounted bill

                My present bill for my postpaid mobile no. [protected] for the duration of 26th March-26 April is showing international out going sms charge of 85/- which i never made.Moreover on my mobile ISD is also not activated.Secondly the Airtel people have also adjusted excess amount for last two consecutive month of amount 195 and 143 rs respectively.This time they are persisting that i have to pay the amount.I AM SUFFERING FOR THE LAST THREE MONTH OF THEIR FALSE BILLING AT FIRST AND THEN ROLLBACKING FROM THEIR OWN STATEMENT.It is higly intolerable and i must be compensated for my mental agony.
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                  K
                  kushal soy
                  from Pune, Maharashtra
                  Feb 3, 2008
                  Resolved
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                  I think Airtel- verification agent are un-educated, They met me twice for verification at my office. Finally I got sms, that due to negative verification , your connection is discontinued.
                  Now outgoing call has been blocked.

                  After I complaint to Airtel office regarding this, they say they will come for re-verification after 5 days. Its really frustrating. Airtle is such in-efficient organization.
                  I don't know what will happen after 5 days.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    V
                    Vijay Kumar Jain
                    from Anand, Gujarat
                    Feb 3, 2008
                    Resolved
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                    Resolved

                    Friday, February 01, 2008
                    Respected Sir,

                    I am Vijay Kumar Jain, Shop Keeper in Pink city and my shop is situated in Heart of Pink City at Corner of Choura Rasta & Tripolia Bazar, Jaipur

                    I applied for PCO of Airtel connection of Coin Box on 15th January, 2008 and make payment of Rs.1500/- to your representative Mr. Avi Gupta ([protected]) and he issued me a Receipt No.70147 and promised me that your connection will starts within 48 hours but till today (1st February, 2008) my connection did not started.

                    After 48 hours I contacted with Mr. Avi Gupta and he again promised me that tomorrow your connection will be start but nothing has been become…….

                    After that whenever I call Mr. Avi Gupta then he will provide other representative name and number and intimate me to contact with that like Mr. Sanjay Banal [protected], Mr. Bheemraj[protected], Mr. Chetan[protected] etc……..

                    My details are as below

                    Name : Vijay Kumar Jain
                    Contact No. : [protected]
                    Address : Shop No.285B, Tripolia Bazar, Jaipur
                    Receipt No. : 70147
                    Amount : Rs.1500/-
                    Executive Person : Mr. Avi Gupta, [protected]

                    In this computerized year when all other private companies like Vodophone, IDEA and even also BSNL providing BEST facilities to their customers so they make more and more customers and you are providing this type of facilities.

                    Your representatives are not responsible for reply and no body is responsible to solve problem. Just your representatives are only providing other representatives number and making customer FOOL. If you will be at my place then what action will you take ………. ?

                    Please suggest me what should I do ……….?

                    Hope you will definitely do the needful at the earliest and also intimate me accordingly.

                    Waiting for Reply.

                    With Regards,

                    Vijay Kumar Jain
                    [protected]
                    Shop No.285B, Tripolia Bazar, Jaipur
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    sir iam using airtel pco it is running with mobile life time sim how can i connect internet to computer
                    Date: 11.6.09

                    Address

                    R.Dhanabalan,
                    New Print Point,
                    Opp.Sarada Collage Main Gate,
                    Salem-636016.
                    Tamilnadu,
                    INDIA.

                    Dear Sir,

                    I have one Airtel PCO. The Coin Phone No.[protected]

                    I am recharged Today the amount of Rs.900/-. I will checked to call 121. But the Computer Voice telling the total amount Rs.1485.99 only. Balance Amount Rs.14.01 is Missing. But Not Called to any other after recharging. What is the reason to the cut of amount. I need your reply.

                    Thanking you
                    By Mr. Dhanabalan
                    Sir/Madam,

                    We had purchased airtel coin box for our campus, and given for service. Now the number[protected] has been disconnected and given to some other person in karur. When enquired at the customer care number[protected], they say that we have to ask the person from whom we bought the coin box. Now that there is no specific dealer, we are unable to recharge the same. We cant go for a new coin box connection, for there was no intimation for disconnecting the number. Kindly recharge the coinbox with a new number atleast in the same old box. In this regards, whom should we contact?
                    Your earliest reply is required in this matter.
                    Regards,
                    Senthil K.C
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                      A
                      Arvind Bambhroliya
                      from Mandsaur, Madhya Pradesh
                      Feb 3, 2008
                      Resolved
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                      hi
                      I am regular user of airtel prepaid mobile from 1.5 years. On 17/01/2008 bol bol pack was activated without subscription and they didn't tell anything nor sent sms about it.
                      when I contact customer care they asnwer that we can not accept your complaint. The person was prabhat(superviser) from ahmedabad bharti telecom branch. so what should I do for getting my money back?
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Airtel — deduct my balance without subscription of bolbol pack

                      Sir, My name is Kateshiya Amitkumar Parsotambhai, My mobile number [protected]. I have found deduction of 17=00 Rs. From my account balance on dated 07/12/07 without subscription of any facility, So contact to Airtell care (121)

                      No. Name Conv. ID Date Time Information from you
                      1 Jay Monapara [protected] 07/12/07 11:35 Bol Bol pack is activated on your mobile, Taking Your Complain, System is not updated please contact tomorrow
                      2 Ajay Patel [protected] 08/12/07 09:50 Your complain is accepted, and agreed that bol-bol pack is activated with out subscription balance will credited on dated 11/12/07 use our bol-bol pack its gift from airtell
                      3 11/12/07 09:00 Balance will credited defiantly on date13/12/07
                      4 Pujaben [protected] 13/12/07 16:00 Due to balance not credited but deduct another 17=00 Rs. But I was not satisfied with her answer so call forward to akash your supervisor
                      5 Akash (supervisor) [protected] 13/12/07 16:00 Do not worry total 34=00 Rs will credited with in 24 hours
                      6 Jit Ahir(supervisor) [protected] 15/12/07 10:00 First I have to deactivate this pack then balance will come But only 17=00 Rs writing by Mr Akash, so deactivated by doing message.
                      7 Mahipal Raval 19/12/07 16:48 Your complian is under process and wait for 2-3 day

                      From above Mr akash was told me that 34=00 will credited but another day Mr jit ahir was told that My Akash writing for only 17=00 Rs.????. And Respose from Mr Jit ahir was very poor I was asked that if Balance will not credit than what should I do? Them he replied me that You can do whatever you want????.Mr Mahipal Raval was tol me that he can not give conversation id to me. Than tell me that if you person can not give me conversation id than who will give?????.
                      Due to my complain is under process from 07/12/07 to 19/12/07 so I had contact to my retailer Mr. Ketanbhai , Tanna STDPCO bhayavadar, T-upleta, D-rajkot for taking e-mail address for complain so he contact to his superior but he also fail. So from internet I am taking your mail address and complain to you.
                      So, This is your kind information and necessary action. Total of 7 time I contact to you but my complain is pending and waiting for your reply Please help me……….
                      Thanking you
                      respected sir,
                      I am realy sorry to say that the services provided by airtell are not satisfied as it was earlier. i am agree with the above commpainer.It happens with hundred of people. i have been a regular user of this service since five years. I had so many bitter experiences. i would like to mention the new one.I had the post paid connection no [protected] in the name of my husband Darshan singh. second no [protected] and third pre paid number [protected] are also in the name of darshan singh. As the plan for the first number did not suit me and i got it converted into pre paid on december 26,2008. i had paid the balance amount and recharge amount against my previous number [protected] on the same day.but till the date inspite of my repeated requests activation to this number has not been done which is painful for me. can u do little favour for me.

                      Jit — Balance deduction

                      03.04.2012
                      sir
                      most respect fully i sadique wat to say that an amount of 15 Rs has been dedectet in my no. [protected] at 3 .04
                      by giving un desire service t had request many time for deactivation but we had not find any help from them.
                      I[censored] could n`t any kind of help then i will change ur network my unfartunately.
                      I hope that u return my money by which can use ur service for ultimate
                      thank`s
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                        A
                        Anup
                        from Bengaluru, Karnataka
                        Feb 1, 2008
                        Resolved
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                        Resolved

                        Call Divert is being activated on the SIM card
                        Could you just deactivate call divert to 91557
                        My number is [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        call divert bsnl to airtel
                        my call divert is not working to any number but when i am diverting to airtel number it is diverting please provide to any other number to diver my number
                        lun khao bhen chodo
                        kida sohnio ki hall hai



                        25 pind di mari
                        I bought airtel sim just one day before, when I'm calling any one screen show a message There are call diverts, I tried to deactivate with ## 21# but no result come. My phone is Samsung SGH J600.
                        Please help to get rid off.
                        Thanks.
                        my sim is lost, please call divert to my number [protected] .
                        hi
                        how are you
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                          S
                          samir chaturvedi
                          from Khammam, Telangana
                          Feb 1, 2008
                          Resolved
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                          Resolved

                          dear sir,
                          i m facing regular problem in making calls.
                          i complaint 2 times in customer care number 121 but nothing do against my complaint, i m just fed up with this.
                          my mobile number is [protected].
                          one more thing in your website a toll free number is given to call only by airtel customers "[protected]" but after calling on this number usual std call rate is deduct by my number-is this is right ?
                          please do the needfull
                          thanks.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Airtel Mobile — call prolem

                          For the last couple of days most of my incoming calls are not coming through. The caller gets a message as out of reach or switched off. today even my outgoing calls are not getting through. My no is [protected]. I am in bangalore. Since this is happening too often i am planning to switch to other network unless this is rectified immediately.
                          thanks
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                            G
                            gaurav tandon
                            from New Delhi, Delhi
                            Feb 1, 2008
                            Resolved
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                            Resolved

                            Dear Sir / Madam
                            i hve the problem with airtel i had one airtel lifetime connection according to airtel they only deduct service tax for recharge voucher.

                            on 29/01/08 i got the message from airtel that recharge with 39 RS and ur STD Call rate will be reduced to1.25 paise to all bihar for 30 days on 31/01/2008 i recharged my cell by that scheme. on 01/02/08 i recharged my that number in wich i got that scheme by 25 rupees voucher at tht time before recharged my balance was 0.74 paise after reacharges i got 19.99 paise according to AIRTEL they didnt charge processing fees from lifetime users but that time they charge.After that i talked with one of the executive of airtel they said u recharge by 39 rs thts why we charge processing fees from you but they cheat customer they didnt mention this kind of conditions in that sms that if you recharge by 39 rs we will charge processing fees from you.

                            contact reference number is [protected]. incase if you wana talk to me call me on this number [protected].

                            hope i get the solution from ur side as soon as possible.

                            Thanks and regards

                            gaurav Tandon
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            i was purchased a airtel no. [protected] at 14 of august 2009, in that no. incoming call is not activated from[protected]. any body call me the my no is not reachable at the moment, but out going call is activated, kindly make the incoming call activated from now

                            Thanks & Regards

                            Akash Maheshwari
                            [protected]

                            Airtel — Problem

                            My problem is all incoming and outgoing call band by Airtel for 4 day. I'm facing a lot of problems.
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                              C
                              Chandrakant Wadekar
                              Jan 31, 2008
                              Resolved
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                              Resolved

                              Hi

                              My Mobile no. is [protected], you have deducted Rs. 25 from my mobile towards hallo tune and this is happened second time, in first time I have got after calling so many times, it happen again today, I have called to pune customer care today but your customer care is useless and third class , I have never seen customer care like this . they told me you will not get balance. Back, I have never told you to activate hallo tune why you charge that without my permission. You don’t have any authority to charge that.
                              I am waiting for your response that why you charge that ?
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel Postpaid — Start collar tunes

                              Dear Sir,

                              Pls start new latest films caller tunes in my mobile
                              my mobile no is [protected]

                              unitech ltd. — miss call alert

                              My Mobile no. is [protected], you have deducted Rs. 25 from my mobile towards hallo tune and this is happened second time, in first time I have got after calling so many times, it happen again today, I have called to delhi customer care today but your customer care is useless and third class, I have never seen customer care like this. they told me a networking problem time to time,
                              I am waiting for your response that why you charge that ?
                              (Sushil Kr. Sharma)
                              [protected]
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                                G
                                gaurav
                                Jan 31, 2008
                                Resolved
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                                Resolved

                                Managers,

                                Mr. satish(your customer executive), he is most unprofessional man I have ever seen.I had written him my query that I have pasted below.And this guy was keep on pasting the same script to me, you can refer
                                .[REF:[protected]].....and let me know the exact cause.
                                If thsi is not the right place to discuss, provide me a proper path to escalate this.I am very much frustrated from the way he treats customer.

                                ====================================
                                Hi,

                                My name is Gaurav and I am carrying a postpaid number ([protected])of
                                Airtel
                                from last 12 months in chennai.
                                Please refer my last bills that I have paid without a single delay, I
                                believe I deserve to put my request.

                                I am specifically looking for a song of Ricky martin(Un Dos tres) for
                                my
                                hello tunes.
                                I am sending the link to get the song .lyrics
                                ?http://www.lyriczz.com/lyriczz.php?songid=17745

                                Please let me know when this song would be avaliable as Hello tunes.

                                If you can't tell me , escalate to your managers and give? me an
                                definite
                                time frame when this song would be available.
                                I have checked your website except this 5-6 more songs of Ricky martin
                                is
                                available.

                                But I need this song in any case as hello tunes on my mobile.Since rest
                                of
                                the operators providing this.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I am Padmanabh S your(Airtel) customers from last 3 years. I have done business of nearly 4 lakhs having two telephone booths. My telephone number is 429335multiple booth. Due to my personal inconveniency I could not run the booth for 3 months that is from September to November. After that I have enquired about the payment in udupi with the branch manager Mr.satish Naik and also with Mr. Praveen they told me to pay the telephone bills. According to their direction I have paid the bill on 21/11/07. But till now they have not connected my number. So many times I have visited the airtel office but they are not giving me the proper information. Further if I call them also they are not picking the call. So please give me faithful information.
                                please call me urgently, i am giving 2500 money every month but my internet not working


                                thankyou
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                                  S
                                  Sourav Modak
                                  from Pune, Maharashtra
                                  Jan 31, 2008
                                  Resolved
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                                  Resolved

                                  Dear sir
                                  pls suggest wheather i have to change my connection or not.

                                  Name and Address
                                  SOURAV MODAK
                                  VILL RAJGUNGE
                                  POST BANIPUR
                                  DIST HOWRAH (WEST BENGAL)
                                  NEAREST AIRTEL TOWER SANKRAIL HOWRAH
                                  MOB NO [protected]

                                  PROBLEM DETAILS
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE

                                  Regards
                                  Sourav Modak
                                  HCL Infosystems Ltd
                                  kolkata
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear sir
                                  pls suggest wheather i have to change my connection or not.

                                  Name and Address
                                  SAUMITRA BADAJENA
                                  AT-NIRAKARPUR
                                  PO-NIRAKARPUR
                                  DIST-KHURDA
                                  PIN-752019
                                  MOB NO-[protected]
                                  PROBLEM DETAILS
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE

                                  Airtel — irresponsible attitude if CREs

                                  I have been using Airtel as my mobile service provider for the last five months or so. I switched over from one of its competing network providers in the hope of getting better services. Unfortunately, airtel has not been able to live up to its big brand name.
                                  I have been making calls to UK very frequently in the past few days and therefore required a cheaper tariff plan. I called the airtel customer care in the hope of getting some help regarding the same.
                                  Airtel customer care gave me a plan of getting a recharge of Rs. 47 (no talk time) . This was supposed to reduce my call rates to UK (mobile) to Rs 2.99/min as specified by the customer care executive. On getting the recharge done, I discovered that my call rates were the same as earlier ( Rs 9.2/min). I called the customer care again just to discover that the recharge was meant for UK landlines and not cell phones. I very well remember my first call to the customer care during which I was specifically told that my call rates to UK mobiles will be reduced to Rs 2.99/min. No heed was paid to my previous call and my memory as well. The customer care executive gave me a new plan- recharge with Rs 79 and call rates to UK mobiles will be Rs2.99/min. The next day I went to the market again and got a recharge of Rs 79. I made my next call to UK after a gap of 15b mins and discovered that the call rates hadn’t changed. I called the customer care again. After a long argument I was told that I made the call before getting the recharge done. Assuming that there was some kind of a delay in the recharge I thanked the executive and hung up, satisfied that my new tariff has now been activated. After half an hour or so I made another call to a UK mobile just to discover that my call rates are still the same. Once again I called the customer care. After a series of ‘may I put your call on hold’ I was told that the services would be activated in four hours. I waited for four hours, made my next call to a UK mobile. Nothing had changed . The call rates were the same. Yet again I called the customer care just to discover that my call didn’t get through. I used a friend’s phone and called the customer care, , gave them my query and my call was put on hold for 5-8 mins after which the call got disconnected. I tried calling again but didn’t get through. After trying the customer care a number of times I gave up. Next, I used another friends number and the next piece of information I got was that this recharge was also meant for UK mobiles. At the end of all this, I just have three major concerns-
                                  1) Why does airtel have 2 recharges Rs47 and Rs 79(both without talk time) for the same purpose i.e. to reduce call rates to UK landlines??
                                  2) Why arent the customer care executives trained properly trained??
                                  3) Why arent the customer’s problems being taken care of??

                                  cell no- [protected] (delhi)
                                  No respons after compalaining to get the call sumary thoe itis deducted, it is no display in my cell phone
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment



                                  IALSO COMPLAIN [protected] AND DELHI CORPORATE OFFICE
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment



                                  IALSO COMPLAIN [protected] AND DELHI CORPORATE OFFICE



                                  PLEASE CALL ME [protected]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment



                                  IALSO COMPLAIN [protected] AND DELHI CORPORATE OFFICE



                                  PLEASE CALL ME [protected]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment



                                  IALSO COMPLAIN [protected] AND DELHI CORPORATE OFFICE



                                  PLEASE CALL ME [protected]
                                  SIRJEE DOO SOMETHING
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE

                                  6 days ago by Pabhat Kumar [send email]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment
                                  Airtel Complaints - very very poor network
                                  View all Airtel complaints
                                  Airtel
                                  Posted:[protected] by Sourav Modak Send email


                                  very very poor network
                                  Dear sir
                                  pls suggest wheather i have to change my connection or not.

                                  Name and Address
                                  SOURAV MODAK
                                  VILL RAJGUNGE
                                  POST BANIPUR
                                  DIST HOWRAH (WEST BENGAL)
                                  NEAREST AIRTEL TOWER SANKRAIL HOWRAH
                                  MOB NO [protected]

                                  PROBLEM DETAILS
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE

                                  Regards
                                  Sourav Modak
                                  HCL Infosystems Ltd
                                  kolkata
                                  Read comments Add a comment
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                                  Comments

                                  198 days ago by Saubhadra Badajena [send email]
                                  Dear sir
                                  pls suggest wheather i have to change my connection or not.

                                  Name and Address
                                  SAUMITRA BADAJENA
                                  AT-NIRAKARPUR
                                  PO-NIRAKARPUR
                                  DIST-KHURDA
                                  PIN-752019
                                  MOB NO-[protected]
                                  PROBLEM DETAILS
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE

                                  16 days ago by Pabhat Kumar Sahu [send email]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE

                                  16 days ago by Pabhat Kumar [send email]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment

                                  16 days ago by Pabhat Kumar [send email]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment



                                  IALSO COMPLAIN [protected] AND DELHI CORPORATE OFFICE

                                  10 days ago by Pabhat Kumar Sahu [send email]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment



                                  IALSO COMPLAIN [protected] AND DELHI CORPORATE OFFICE



                                  PLEASE CALL ME [protected]

                                  10 days ago by Pabhat Kumar [send email]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment



                                  IALSO COMPLAIN [protected] AND DELHI CORPORATE OFFICE



                                  PLEASE CALL ME [protected]

                                  9 days ago by Pabhat Kumar Sahu [send email]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment



                                  IALSO COMPLAIN [protected] AND DELHI CORPORATE OFFICE



                                  PLEASE CALL ME [protected]
                                  SIRJEE DOO SOMETHING

                                  9 days ago by Pabhat Kumar [send email]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE

                                  6 days ago by Pabhat Kumar [send email]

                                  9 days ago by Pabhat Kumar Sahu [send email]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer

                                  0 minutes ago by Prabhat Kumar [send email]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  nearest airtel tower : under half kilometer


                                  tower name : asish nagar, matari nagar, 2 tower
                                  Post your Comment




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                                  Dear Sir,

                                  Please give me my call details no of [protected]
                                  NAME & ADDRESS PRABHAT KUMAR & SANTOSHI
                                  ONKAR KIRANA STORE TELGU PARA MARODA TANK . BHILAI ABOVE NEWAI POLICE THANA
                                  NEAR HANUMAN MANDIR (POST .CIVIC CENTER DIST .DURG 490006 (CG)
                                  very poor network in bhilai maroda tank 4900006 my mobile no [protected]
                                  dist durg chattisghar (prabhat kumar, abhayjeet singh [protected]
                                  [protected] (SANTOSHI
                                  VERY VERY POOR NETWORK
                                  NO INDOOR COVERAGE
                                  ERROR IN CONNECTION WHEN CALLING
                                  CUSTOMER CARE COMMITED SEVERAL TIMES BUT NOTHIG HAPPENED.

                                  PLS DO SOMTHING
                                  NO INDOOR COVERAGE
                                  I have made complaint in airtel for my office address
                                  Shiv Sai Nath co - hsg society
                                  commercial wing,
                                  Tps 6. road 6
                                  santacruz west
                                  mumbai - 54

                                  but it seems to fall on deaf ears
                                  A complaint (reference no. 56663665 dated 11.06.14) has been registered regarding very very poor network in my area o[censored]sage where Airtel representative had confirmed the improvement in the service will be done within next 4 days. Several calls had been received during first few days from different representative of Airtel. But till date neither they have visited the site nor the service has been improved whereas bill amount of Rs. 900-1200 have been charged every month where major portion comes from call drops as well as not proper listening.

                                  I fail to understand that despite repeated follow ups from customer care and repeated promises of improving the network, the Airtel authority have chosen to remain silent. I can only assure that such things defame Airtel and do not contribute to any of company’s endeavour.

                                  Kindly look into the matter as soon as possible else. My 50-55 colleagues using CUG, facing the same problem.
                                  Helpful
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                                    P
                                    Praveen Srivastava
                                    from Delhi, Delhi
                                    Jan 31, 2008
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    We have toll free numbers [protected] and [protected] and the numbers are being used as a Helpline for the Saathiya Program, Providing Reproductive Health advice and Family Planning Counseling.

                                    It is regretted that despite the above two numbers being Toll free, an Airtel subscriber (Mobile telephone & PCOs) who calls on either of the above numbers, is being charged. We have made several comlaint in this regard to BSNL and Airtel, but with no result.

                                    Kindly redress our grievance by the ensuring that these numbers are toll free from Airtel telephone lines as well.

                                    We look forward to your kind co-operation in this regards.

                                    Thanks and regards,

                                    Praveen Srivastava
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Helpful
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                                      S
                                      Shyamkrishna Nath Tiwari
                                      from Almora, Uttarakhand
                                      Jan 31, 2008
                                      Resolved
                                      Report
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                                      Resolved

                                      I, Shyamkrishna Nath Tiwari, was using one Mobile Phone Number[protected]. The telephone was lost. Then I approached AirTel Office at Gorakhpur for reactivation. One person named Mr. Praveen took Rs.250/- and issued a new sim card telling that it will be activated.

                                      Even after a lapse of more than ten days the number[protected] has not been activated and it is not accepting any re-charge coupan.I have purchased a Validity Card of Rs.399/- and that is also going to be waste as that number has also been given to Gorakhpur Office staff Mr. Praveen.

                                      Kindly help me in getting my phone Number[protected] reactivated. I have daily made a lot of Calls to Mr. Praveen but waste.

                                      Kindly arrange for activation of my number[protected] at the eaeliest so that our efforts do not go waste.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      my mobile no. is [protected] . I wants airtellive settings . I am using nokia N -73 .
                                      dear sir,
                                      i want to know at which i.d., this mobille number { [protected] } is running...

                                      thank you sir..
                                      Helpful
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                                        R
                                        Rakesh Kumar
                                        from Chennai, Tamil Nadu
                                        Jan 30, 2008
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Dear Sir,

                                        I have taken a Airtel connection on 15.12.2007. Details of which are:-

                                        Mobile No. : [protected]

                                        SIM No. : [protected]

                                        Name : Rakesh Kumar

                                        Address : C/o Sri D.N.P. Karn,
                                        SBI Officers Colony,
                                        Ambedkar Path,
                                        Jagdeo Path, Rulkanpura,
                                        Patna – 800 014
                                        [protected]R)
                                        [protected]O)


                                        After one and half month, my Airtel SIM is not activated by your customer care. I have contacted customer care on several times personally, but nobody helped me. I meet with a gentleman named Sanjeev Sandalbar at your Customer Care Centre situated at Gandhi Maidan, Patna, who also not helped me. He misbehaved me and suggested that I can apply for other mobile connection like BSNL, Aircel or Reliance, but not Airtel. In getting Airtel connection, there is lots of problem. Sir this attitude will harm on your company reputation. For activation of SIM, one and half month is too much sir.

                                        I want to know that what is my fault and why your local people not cooperating me?

                                        Sir, after all I may be your valuable customer and this is your duty to help me in getting my connection activated.

                                        Kindly enquire in this matter and take appropriate action and fix a responsibility and accountability to that person who involved in this whole episode and inform me accordingly

                                        I am forwarding this email to your all concerning persons including your CEO and Chairman, Telecom Regulatory Authority of India at A 2/14, Safdarjung Enclave. New Delhi 110029.

                                        If you desired any paper from my side I will emailed to you immediately.

                                        Awaiting your quick and positive response.


                                        Rakesh Kumar
                                        A person who is mentally harassed by Airtel Customer Care at Patna
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        I am working in Ordnance Fy. Nalanda, Rajgir, Bihar. I have purchased an Airtel (Bharati Airtel Ltd.) mobile prepaid SIM card (Cost Rs. 99) & activation for lifetime (Rs.298) again top up for Rs. 30, with handing over the required document & money to retailer Mr Rakesh Kumar, Badal pay phone, Rajgir Dist. Nalanda Bihar on date.27.072008. The SIM was active for 15 days only. When I consult retailer he told to re-submit the documents & again I resubmitted the documents. Latter I came to know that my SIM registration is failed & it cant be activated for which i spent Rs.427 and lot of my valuable time.
                                        SIM card no.[protected]
                                        Mobile No. [protected]
                                        Airtel Prepaid enrollment form I No.966539
                                        Kindly take necessary action in this regard to start my SIM & punish such type of froud.
                                        sir, when i call to customer care call not connect then i send query to 121 within 130 or150 characters but i cannot get any feedback you say this is 24hours customer care number.Ihope you take action
                                        dear sir i had applied for a new postpaid connection on 12 september but dosn"t activate.

                                        the no. is [protected]
                                        sim no. is[protected] p
                                        Hi

                                        I am very frustrate to using your data card in roaming, because it is unable to connect while i am in roaming. Now i am in delhi and my data card from Bihar. I have made numbers of call to your customer support team in last 2 days but i am away from solution. According to your executive my roaming is not activate yet. So I request to you kindly try to activate my national roaming as soon as. I had tried number of times my location's cutomer care number ([protected], [protected]) but nobody there to recive call.

                                        Agin i request to you kindly activate my roaming and reset GPRS, my all works are being dely due to this problem.

                                        Deatils:

                                        No: [protected]
                                        sim no :[protected]
                                        Name: Rakesh Kumar

                                        Address: Vil-Biswaspur, post dagaruwa, dist-Purnea, Bihar

                                        last recharg date: 11/12/2009
                                        amount Rs 498
                                        I have a airtel connection [protected]
                                        This is not working

                                        Plz tell me

                                        Name: Md . Shabbir Alam


                                        Adderess...Madhubani Purnia Bihar
                                        Sir, i m Mr. Rajendra Pathak... ur airtel prepaid customer... my cell no: [protected]... would like to bring to ur notice that your airtel service is not proper... unnecessarily causing inconvinience... by sending frequent service msgs...
                                        and disturbing during regular busy hours... i came wid d prblm tht last week unnecessarily 30Rs/- are deducted frm my bal... stop such kinds of practices... otherwise strict action wil b taken...
                                        u have to look into this matter as early as possible. sir i m very frustated regarding this ...
                                        so i hope the needful frm u...
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