[Resolved]  Airtel Prepaid — unwanted services forcefully activated

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Airtel Prepaid — unwanted activation

This is with ref to some unwanted activation on my airtel prepaid which I am unaware of. This auto activation has been deducting money from my balance 30 RS.
This is a request to please deactivate the subscription immediately and refund the amount wrongly or forcefully deducted from my account.My mobile number is [protected]

AirTel — Illegal subscription to VAS

Airtel has started new marketing gimmick. They sent a SMS to my mobile which is used by mother that circiket news has been subscriped for free for three days. After three days they sent SMS that free trial has expired so they are charging Rs. 7/week. Since my mother does not know how to read messages since did not read it and they have been charging to prepaid mobile Rs. 7/week from past month. When I saw the message I contacted them to cancel it. This is illegal, we did not give them explicit consent. How do I get mymoney back?

Thanks for your apologies mail and call only, but what about your's commitment.
you told me that airtel will return my money but still i could not get any thing.
i am using this sim last 3 year's and always i am faceing lots of problems regarding
your unwanted schemes.

please give me advice what should i do?

Airtel-Prepaid — Regarding Unwanted products activation

Hi Sir/Madam,

My Name is Suresh Babu.I am facing frequently one problem with Airtel .They are activating unwanted options like Matrimonial, Movies, News, Airtel Products....without my choice , as well as they charged for correspond activation. I was tried for register my mob no (+91-[protected]) in "DND”, But it was through technical error message. What I should do at this moment to prevent unwanted messages and telesales calls.

I want Know how many times product options (like Matrimonial, Movies, News, Airtel Products....) were activated for my mobile no from past 11 months from today date?

Airtel — Cut amount from account forcefully

Airtel mobile service provider.

Hi,
My airtel prepaid account show 6RS balance at evening,
even my balance was 37.84RS at afternoon.I did not use my mobile for outgoing calls.
I just called for enquiry for reduction my account balance.Customer care executive just ignore my call.
They did not return balance to my account.They just say
your audio movies facility are actived but even i am not activated this type service.If there any method to send complaints.Please send suggestion to my email account :[protected]@gmail.com

Airtel — Charging Money for matrimonial without any subscription

I am using prepaid services of Airtel. I have not subscribed to any of the scheme or offer. Than also they are charging me Rs.10 for renewal of matrimonial any time. I have called In service center also and complain regarding this and they said now you will not charged but again and again same thing happen.

without my option jokes sending every day to my mobile and deducting my balance. I never opted any kind of jokes and tele marketing. please stop further to my mobile no [protected]

Airtel — ACTIVATE UNWANTED WAP SERVICE AND DEDUCT MONEY

DEAR SIR,
On dt. 26.11. 09 service provider activate many wap service without my request and deduct Rs. 200 . I concat custmor care but take no responce.

Airtel — activation of alerts illegally

Manager,
Airtel Customer care

Sub: Deduction of illegal amounts on various alerts

Dear Sir,

It is intimated that presently, we are utilizing following Airtel numbers for making calls on cells:-
1. [protected]
2. [protected]
3. [protected]
4. [protected]
As your company is well aware, various call alerts such as for jobs, missing calls, voice chat, ring tones etc. are received from your customer care for activation on our above cells. It is made clear that not on even a single instance, we have okayed for activation of any of the alert and it is done on your sweet will without our consent. Surprisingly, the deduction from our balance some times @ Rs.40/-, Rs.15/- and Rs.10/- has been made whereas neither we are utilizing any of the above facility nor we have opted for the same. It is, thus, evident that Airtel has been deducting the illegal amounts from our balances as per its own vagaries. I would, therefore, request you to please check up all the above numbers and arrange to reverse/credit the amounts deducted unnecessarily to our respective cell numbers. All the unwanted alerts as indicated above be discontinued with immediate effect.
It is further submitted that cell No.[protected] was got recharged @ Rs.91/- for life time as per your scheme just receipt on your message, but it has been showing validity till Sept. 08,2012. This should also be converted into life time validity. Pl. note that in case above rectifications are not made with immediate effect, I shall be constrained to take up the issue with your higher authorities to initiate action against the erring official of customer care.
Thanking you,

Yours faithfully,

(M.L.Khurana)
VPO Noorwala
Distt. Panipat(Haryana)

Mobile service provider — unwanted activation of my tune

i am user of reliance smart and my mo no is [protected] from last 2 months reliance smart is deducting money from my balance for my tune witch i never want to use . i was activeted dnd also for to avoid such thing but reliance is adopting policy of only money from customers in wrong way. so please do necessary for my and manymore customers like me.

Airtel Prepaid — activation of unwanted demand service

respected sir/madam,
i have been using no.[protected] for more then a year.airtel activate diff. pack without my consent and deducting my balance Rs.50 in three days.i have been the custemer service for the second time to complent for my balance deduction. i don't agree to airtel executive that i activate unwanted service for my mobile.plz help me .i waiting for ur positive response .
thankyou

Airtel Prepaid — activating unwanted services &deducting rs 50

I have prepaid connection no [protected] .they are activating unwanted service & deducting Rs 50 every month & not responding on customer care .please solve my problem otherwise i will discontinue airtel services. thank you

I want to see my call details my mobile no is [protected]

Airtel Prepaid — Unwanted services activated without request and money deducted from the balance

I am Atul Vikram Singh and i have Airtel prepaid connection (Cell Number +91-[protected]). My complain is against deduction of balance from my prepaid mobile connection. I received an SMS stating "Hi! You have been successfully subscribed to Hasya Kavita in Hindi alerts.You have been charged Rs.30 and your service will be activated within 24 hrs." from 54321 on 02-10-10 at 11:41 AM. There was no request made from my side. My money was deducted and i have been receiving nonsense two liners from HKAV every day. I tried to contact Costumer care of Airtel and talked to a lady named Ritu Verma on 05.10.10 but she refused to accept that such services are active on my number and any deduction made from my balance.
This kind of non sense has been done to my wife's number also few months back.

Please help me and instruct such companies not to suck money of their customers in this way.

regards,
Atul

Airtel — unnecessary charges are forcefully applied

some unauthorized charges are forcefully applied..i have checked my balance privious day after that i made no phone calls but my balance deducted almost 15 rupees.this was happened to me many times.i made several calls to customer care but those bunch of are worthless as usual.they took the phone and cut it...or network was busy like all the time.this time if i will not get any suitable solution i have to switch for other service.
plzz take sme action....if anybody can do anything... in this regerd

Airtel Prepaid — activation of airtel VAS services without consent

Hi,
my mobile no. is [protected] i am using airtel from last 6yrs.
Yesterday i got the sms of activation of Hello Tune and deduction of 30+15 Rs. Respectively. Whereas i never use the hello tune in my life and never request to activate.
Airtel activate Hello tune on 11.03.2011 ,on the spot i call customer care then the person told me you received a call from customer care executive about activation, but in fact i didnt received any call. When i asked him to register complaint he said he cant take. Then i talk to him rudely, he just tell “thanks for contacting airtel“ and disconnected call.
After few minutes i got messages from airtel regarding activation of cricket pack, astrology, missed call alerts, airtel radio and others. And almost 120+ Rs. Deducted from my balance.
I KNOW THIS IS DONE INTENTIONALY BY AIRTEL CUSTOMER CARE EXECUTIVE.
So Please people don’t use airtel. We have no option to check or take action against airtel. Considering airtel customer data if airtel deducted 30 Rs. From each user,
That means they are making profit of in CRORE Rupees.
SO WE NEED TO RAISE OUR VOICE AND NEED TO STOP THIS MONOPOLLY OF SERVICE PROVIDER.

Airtel — Unwanted Activation of VAS and Rude Service

Hello Sir,
My complaint is regarding Airtel VAS. I got an SMS at once today (17/02/11) that I have been subscribed to Raghu Ram event. (I did not initialize any subscription from my side). They deductted Rs 15 from my balance.
Regarding this I called their customer complaint number 198 where the person told me that I have activated the service myself. I never take up any advertising calls and being little educated I can understand if I activated somethin g on my own. :(
When I asked him for refund, he refused to do that. I asked him my complaint number and told him that I will follow the complaint my way. He did not give me a complaint number and cut my phone.
I tried to call on the same number again, got a little similar experience from other person and he cut my phone without listaning what I wanted to say.
I tried to call on the same number again and they are not taking up my call and asking me to send a message. What the hell? You are good until you complain , otherwise they don't take your call. And interestting thing is that such things happen only when you have enough balance. I will wait till my current balance is over and finally would like to go with MNP if they do not respond. It is disgusting behavior, money is not a problem.
I was expecting a better service after MNP but it seem to worsen.
My Mobile No: [protected]
Two Automated Response Requests Generated when I called them :
1. CBSDB20317494
2. COVWC20317481

I am also facing same issues from Airtel. Without any notice they deduct some amounts, and then sends message that the amount has been deducted on account of sme package (Sony laughter package or caller tone etc) . This should be stopped.

sir,
i am bhavna sharma my airtel no is [protected] i am totally disappointed by your airtel services b, coz activating unwanted services on my phone and deducting unwanted balance before taking any action i thought to inform you