Comments
First they will not deduct with out reason... may be you activated song or using some other facility. for any deduction you will get a massage that you need to keep on track. And after getting the massage you need to call customer care. if you wait for more time and they will give more reasons.
As you said yours is prepaid than it will be easy to track you call and deductions.. ask reason to customer care for any deduction. if there is no reason then they has to pay back you money..
As you said yours is prepaid than it will be easy to track you call and deductions.. ask reason to customer care for any deduction. if there is no reason then they has to pay back you money..
sir,
Well i am using airtel no. [protected] for years.Sometimes it happened that i get the message saying you have been charged certain amount for activation of some services. Earlier i belived it assuming my mistake. But today(02/06/2011) i came to know that was not true when i tried to talk to customercare regarding disconnection of my one no.([protected]). Instead of any prompt solution, they gave me another headache by activating a hello tune on no.([protected])..so ridiculous..Please refund the amount..period.
Well i am using airtel no. [protected] for years.Sometimes it happened that i get the message saying you have been charged certain amount for activation of some services. Earlier i belived it assuming my mistake. But today(02/06/2011) i came to know that was not true when i tried to talk to customercare regarding disconnection of my one no.([protected]). Instead of any prompt solution, they gave me another headache by activating a hello tune on no.([protected])..so ridiculous..Please refund the amount..period.
Namaste Mr.Shetty,
This is to inform you that your concern listed on 27 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 27 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel Prepaid — unwanted balance deductions
dear sir,i often faced the unwanted balance deduction from the company giving so many excuses. The similar case occur on 25may 2011 when my balance of Rs 25 was deducted from mobile no. [protected] and I had submitted the complaint to customer care with complaint no.CBDCC[protected]. After that no desired response was made by customer care as they blamed me for this deduction. Kindly solve my problam related to this matter and plz supress the undesired dominance of the athority I will be very thankful to you.
My alternative no. is [protected] and email ID is [protected]@rediffmail.com.
thanking you
ravi verma