[Resolved]  Airtel — regarding cheating done by airtel

Address: Ludhiana, Punjab

Dear Sir

This is the real face of india's no 1 cellular company. their main policy is to cheat their customers nothing else. thank you for the solution which u have provided to me. Oh sorry, thank you for the joke. i really appreciate it and share it with other airtel customers also.


Regarding callrates
Dear Sir,
I am writing this complaint on behalf of my nephew rahul goel (mobile no [protected]) who applied for port of his mobile no and got a call from airtel retention department. they offered him a plan and according to that his call rate for airtel to airtel was slashed to 15 paise per minute. but he was shocked after some days they he came to know that they charged at a rate of 100 paise per minute and he suffered from a loss of almost 1000. Please take some action against airtel.

Thank you
with due regards

Prem chand
[protected]

Namaste, Mr. Chand,

This is to inform you that your concern listed on 16 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33


Namaste Mr. Chand,


We would like to inform you that your concern listed 16 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Jul 24, 2012 by
pharma_prem
Dear Mr. Rakesh Ranga
This is with reference to CBNRA[protected] that i got call from airtel and they offered me a compensation of Rs 50. For your kind information, i am demanding for the loss which i bear due to airtel not due to my fault. Moreover i am not a kid that you offer me a candy. I suffered from a loss of 1000. So, its my humble request to you to please give me a compensation of Rs 1000. If you are unable to do then let me know about it as soon as possible so that i put the matter in consumer court.
Thank you
with due regards




Namaste Mr. Chand,


We would like to inform you that your concern listed 16 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Jul 25, 2012 by
pharma_prem
This is resolved at your end sir but i am not satisfied with it as i suffered from a loss of 1000 and airtel offered me a compensation of only 50 and i did not get it till now. Just inform me whether u will take some action or not? i want a complete compensation of my loss due to airtel.

thank you
with regards
Jul 25, 2012 by
pharma_prem
PR[protected].
Jul 26, 2012 by
pharma_prem
when will my complaint be resolved.
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Aug 13, 2020
Complaint marked as Resolved 
 
5 Comments

Comments

Bharti Airtel — Send Legal notice to pay bill of a closed SIM Card

I have closed my SIM card service a long time back and since then I am not receiving any bill. But suddenly the Airtel comapny started saying that you have not payed the bill for that particular SIM card and asking for payment after the closed date. The company has now sent a legal notice regarding the same.

Please help me. What to do in such situation?

Bharti — Legal Notice where bill paid

Dear Sir/Madam

In the month of Oct My Mobile Phone ([protected]) was Barred ( both incoming and outgoing) due to verification on which I give complaint to Airtel customer care as well as to Complaint cell with full details and I got a mail from complaint cell that everything is solved, but nothing happen any how I change my Numbers AND STOP using Airtel services and give the dues to Airtel/ Bharti. ( Cheque No. 436787, Axis Bank, Amt-1122/- cleared on 25/11/2010)

For that Payment they don’t have any record where I had given Scan copy of my Passbook where the cheque is cleared. In my logic when my mobile is barred in oct and I m giving bill in Nov then there should not be any dues from my side, if any due from my side they have to give me full details. Where I had written to Customer care to clear the issue and check the record.

Yesterday I got a Legal Notice( Ref. No JPS/19242-B[protected]JPS/223) that I have to pay 1244/-., this is very serious matter where a customer is writing mail to Airtel for 2times and so on in customer care but No response from there side and now I am being paid a LEGAL NOTICE.

This is humble request plz cross-examine the matter and take some strict action, I have all the mails which I sent to those guys.

Rgds

Sumit Devgan

Bharti Airtel Ltd. — Mental harrasement vide calls/ notice

To concerned,
Ihad an airtel postpaid connection sometimes in march-april 2009 which i used for some months but later i deactivated that no. And owned another airtel postpaid no. I paid all the dues but after few months i recd. Calls rdgarding non payment of bills and my no is still being used which was impossible. I cleared airtel executives that i already paid the dues and dumped the sim card also i didn't retained the airtel payment slip for so long. Surprisingly after 1.5-2 yrs i recd an email on legal notice from any advocate in ahmedabad from airtel's e mail id. Since i already pad the bill, dumped the sim, also now don't have the proof of settlement.
Point to note is whwn i discontinued the no. The bill i paid was just rs.500 and now if airtel people are saying about non closure of the no means they have been charging yet.if so i am not going ti be influenced/ paying for airtel's fault. It sounds funny but i don't even remember my that number.
Pls take apropriate action so that they do not harrasse me anymore.
Pls communicate on [protected]@yahoo.com
Thanx

Bharti Airtel Ltd. — The no. 1 Cheater in India

My ph. no is [protected].Without my consent how you people have subscribed Football match Day pack Reply.It shows you are cheating your consumers.How cheater like you are getting licence it is an question to me?

Bharti Airtel — Harrasement

I have a mobile postpaid connection Mob. [protected] from Airtel cellular. I have Internet(wifi) connection in my office and at my home as well but I know companies like Airtel are always upto mischief to increase the average customer usage that is by hook or crook. I received my monthly bill for the month of Feb-Mar 2012 as a whopping Rs.14000 aprox and give me discount of Rs. 9000 by themselves. My final Monthly bill they Generate around Rs 4700 in which I have to pay 599 as monthly rental, around Rs 100 for other usage like roaming and all And Rs 98 for my Internet Pack, As I already have activated internet pack. I am not getting the point that how one can use that much internet on phone who has wifi connection in office and wifi connection at home also.
I can’t even argue with the company that my usage was not that much because they are KING here and we are mere working peoples who do not even have any proof to prove their point.
Even after paying the first month bill they exceed my credit limit to Rs 800. They did not disconnect my services after crossing my credit limit... And don’t even give me any type of information about my exceeding bill.
Now they are using my call details and continue calling to my friends, Company Members, Relatives and ruining my image in front of them by abusing me. They also called to my family Members abuse them and harassed them.
I want To File a complain against them of Harassment, Fake Billing, Miss Information.
Lastly I can only make a request to the authorities that they take action against Airtel Cellular and see to it that they charge me appropriately. I know my voice would be much weaker in comparison to such big company but I still feel we too have some rights in our country atleast to express ourself and that is what I am doing hope to get some result. Thanks for Reading.
Regards,
Pramod Kumar Singh.
[protected]

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