[Resolved]  Airtel Service — RESUBMITTED MY PROOF photo identity proof (voter id)

Bharti Airtel — Connection disabled unilaterally

On 19.04.2008, I had taken prepaid connection of Airtel from a vendor in Thane and the cell number is [protected]. For address proof I had submitted MTNL bill copy. And for photo identification I had given copy of dirving license/ PAN card ( I don't remember exactly)

Suddenly on Friday 13/06/08 evening I received an SMS from Airtel that As per TRAI guideline my verification is unsuccessful and was advised to contact ARC within 48 hour.

My grievences are - (1) To the best of my knowledge nobody has approached me for any verification as per TRAI guidelines (2) If I am given 48 hours time on Friday evening, but ARC is not open on Sunday - what should I do? (3) On Sunday itself the mobile connection was deactivated - without waiting fo rend of 48 hours. why?

[protected]
SIM REGISTRATION FAIL

ON 10-10-12 I RESUBMITTED MY PROOF
APPLICATION NO 4323916 AT AIRTEL SHOWROOM,
BALA TRIPURA SUNURDHARI TEMPLE
SURYA RAO PETA
KAKINADA MAIN ROAD

SIR I ALREADY RE SUBMITTED ID PROOF AND PASSPORT SIZE PHOTO
I HAVE SUBMITED TWICE FOR MERE ONE AIRTEL SIM

PLZ CHECK THE NO YOU HAVE DIALED
NOW ALL I HAVE IS SIM REGISTRATION FAIL
THIS IS NOT FAIR
THIS IS UN ACCEPTABLE HOW MANY TIMES I HAVE TO SUBMIT ID PROOFS

KINDLY CHECK WITH YOUR DEALER. APPLICATION NO 4323916 I WANT MY MOBILE

CONNECTION TO BE RESTORED IMMEDIATELY.

I HAD A BALANCE OF RS 55.69
WHEN I AM GOING USE MY AIRTEL NO [protected]
I WANT KNOW WHAT HAPPENED TO MY MOBILE CONNECTION. .IS THERE ANY

PROBLEM LET ME KNOW PLEASE
I WANT MY CONNECTION TO BE RESTORED IMMEDIATELY



SUMANTH KUMAR BABUJI

MY AIRTEL NO [protected]
SIM NO[protected]

Namaste(yeskumar),

This is to inform you that your concern listed on 19 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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