Airtel Complaints & Reviews

Namaste Prashant,

This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Prashant,

Further to our discussion dated 29 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Prashant,

We would like to inform you that your concern listed 29 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Hi Airtel customer service,

Airtel has the habit of closing the case as resolved without even checking with the customer. For this case alons this happened atleast 2-3 times.

Even after 16 days of registering my file complaint the problem persists. I have called airtel customer care 9-10 times but Airtel has not been able to solve this basic/simple issue. Airtel did not even attempt to solve my problem. They asked me to change the sim. I did it with my own cost, but the problem remained. I called up customer care again and after my forceful complaint on Saturday morning, the customer care(lady) said I would get a call back within 4 hours. Even after 3 days there is no call from airtel. Airtel customer care is WORSE than any government agency. My validity also got over without making any use of available data.

I have finally decided enough is enough. I don’t intend to continue with Airtel data service any longer. I will also port my normal voice connection when the remaining balance amount finishes in my account . I will make sure I spread this horrible Airtel customer service through my friends/ social networks/online complaint forums etc

Regards,
Prashant

This has become a habit with Airtel that they say issued without even checking with the customer. They have already my issue 3-4 times in their system even even making an attempt to resolve the same.

Even after 16 days of registering my file complaint the problem persists. I have called airtel customer care 9-10 times but Airtel has not been able to solve this basic/simple issue. Airtel did not even attempt to solve my problem. They asked me to change the sim. I did it with my own cost, but the problem remained. I called up customer care again and after my forceful complaint on Saturday morning, the customer care(lady) said I would get a call back within 4 hours. Even after 3 days there is no call from airtel. Airtel customer care is WORSE than any government agency. My validity also got over without making any use of available data.

I have finally decided enough is enough. I don’t intend to continue with Airtel data service any longer. I will also port my normal voice connection when the remaining balance amount finishes in my account

Regards,
Prashant

AirTel — text message charges

I am the holder of connection from airtel mobile number [protected].
I am being being charged Rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, text based services)subscription service on Airtel... Airtel may kindly delete the services and re-fundthe money to me
2.Though since 22nd September 07, I have registered for no commercial calls from AIR tel I continue getting promotional calls from different companies.Please do needful

AirTel — unwanted SMS charged

Res Sir,
I am Deepak R. More, cell phone subscriber of Airtel from last 4 years, ( mobile no. - [protected] ).
from last 3 to 4 days, without any demand, airtel is sending some unwanted SMS and is charging for the same, ( amount deducting from my pre-paid balance). I have already complaint to respective costomer relation officer mr. ravindra jadhav. But till SMS are receiving and amount get dedcting from my balance.
This is for your infermation and neccessory action pl.
Regards,
Deepak R, More .
Cell no - [protected]
c.c. to; 1) Airtel, costomer care,
2) nodalofficer.[protected]@airtel.in
3) [protected]@trai.gov.in

AirTel — Being charged for unwanted sms service!!

Dear sir ,
My wife Mrs.Samruddhi is being charged by Airtel at the rate of Rs 1-1.5 per SMS when she receives SMS from 52906015 and 54321 numbers for more than 4 months for love tips and love shayeri.She has not activated this service and it is automatically activated.Customer care agent is not responding to her complaint.We will be glad if you can kindly deactivate this unwanted service immediately.My wife's mob. no is [protected].

Thanking you,

Sincerely yours,

Makarand Purohit

AirTel — charging for unwanted messages

Dear sir,
i am receiving so many unwanted messages everyday to my mobile number [protected] and charged for the same which gives mental agony and financial loss to me.i request you to stop this practice with immediate effect, failing which i will be constrained to take legal action.Further, i request to refund the amount which you have charged for the unwanted messages you have sent to me.

Airtel — Unwanted messages and charges for those

I am receiving Feng Shui tips on sms without requesting for the same from Sulekha.com on my mobile no.[protected] for quite some time. I hv been informed 3/4 days back that these services will be charged henceforth, and for not receiving these, I was asked to send msg saying 'STOP FS'. I sent 2 msgs one on 15.09.10 at 11.32.38 and another on 18.09.10 at 14.44.45 both to 5432105 and recd. another msg saying send 1 to deactivate on 18.09.10 at 14.51.26. I cud not use the sms service on this mobile from then onwards as I was not getting the msg. typed from this mobile.
So I sent 2 msgs from from our another mobile to 5432105 on 18.09.10,one at03.07.12 and another at 03.13.58 to stop fs to mobile no. [protected], as I am not able to use sms service from this no.
I sent a complaint on consumercomplaints in on 19.09.10 about the same but I am still receiving these msgs. I am not interested in them and not ready to pay for this unwanted service.
Firstly please arrange to stop these msgs and inform as to what shud b done to use the sms service on this mobile. When a key is pressed
the first letter does not appear and the 2nd or 3rd one comes on and cant complete the msg at all. Thanking in anticipation. A.P.Kulkarni

Airtel — Charging unwantedly

Hello sir
I am having an airtel sim and i have put messgae booster which will provide free messgaes for 3 months...But they are charging for messgaes sent during newyear and christmas...The service provider did not notice me that they will charge for message sent during those days...

AirTel — charging for unwanted messages

Airtel rejecting my MNP application
I am using airtel no [protected] (TamilNadu) for the last 5 yrs . And i want to change my mobile operator Through mobile number portability from airtel to AIRCEL.
And i went to AIRCEL show room and i submit my id proof and porting charges.

But i receive a message from AIRCEL that Airtel mobile operator reject your porting . Because of Contractual obligition. Actually in my case there is no contractual obligation with Airtel because mine was an individual normal prepaid connection. they are simply delaying my complaint saying so many lies. Actually MNP is a customer right. but here airtel is denying that right for me.

I am planning to file a complaint in consumer court for compensation.

I contacted my airtel customer care about this issue no one has responded . Please. Help me

AirTel — unwanted SMS charges

Stop AD-54321 on my mobile no.[protected] immidiatly.

I have recived SMS from AD-54321 AIRTEL mobile company. I want to stop this service immidiatly.kindly do the needfull.

Airtel — unwanted SMS service and charging to customer

I am Airtel prepaid user and keep losing my prepaid balance without making any call day by day. If I recharge for Rs120 I get a credit of Rs100.00 for making calls.

I make use of the mobile for receiving the calls only. But as days pass, I keep getting unwanted SMS and keep losing my prepaid balance.

In past, many times, I have requested through online service to stop all the SMS services which are chargeable and keep the service on for receiving calls or making calls only.

Despite this I have been losing my hard earned money and no solution forth coming from AIRTEL.

I really feel cheated from such a big company stealing money by exploiting the people of India though the use of technology.

Regards

Sunita Koranne [protected]

I am surprised to read that your team is working on a solution. What I have posted is happening to me as well as lakhs and lakhs of your customers. Your software is tuned in such a way that it activates unwanted services without the knowledge of the customer and keep swindling them over a period of time.

In past I have made many such requests to disable the services and over a period of time found that the services gets activated without our request.

You should activate services on if you have got request for the same in writing.

I wish to also further inform that despite asking for DND, I am still getting SMS from Airtel itself in connection with the business promotion.

Please let us know when this will stop.

Regards

Airtel — debited of SMS Charges

I am Deepak Jhunjhunwala, Mobile No [protected] of Airtel Subscribers I have Lodged Several Complaints against the Company but No action has been taken regarding the Reversal of Charges of Diwali SMS Pack which is activated without my Consent.

Please Reverse Such Charges and give the Credit to My Account

Airtel — UNWANTED TEXT MESSAGES

Sir,

My cell No [protected], I have been receiving a message and charged by Rs 1/- unnecessarily from 54321 since 8 to 10 months. The message is regarding a telugu movie heroine by name ileana. I request you to kindly cancel the same immediately.

AirTel — company SMS

i jitendra kumar maurya ,a user of airtel mobile connection complaints that even after activating DND i am recieving cricket Pack sms.It has been irritating a lot and i wish that this complaint is taken under consideration seriously and as soon as possible.My number is +91 [protected].

Dear Customer,

This is to inform you that your concern listed on 13 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — SMS charged daily

Airtel has by default activated some daily sms alert for euro cup football and has been sending messages to me and charging 3 rs per day for the same. I am not interested in football at all and had not asked for such service. Not sure how it got activated and how they have ripped off me for so many days. The most pathetic company on earth today is airtel. Their service sucks.

Namaste Mr. Kishore,

This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Dear Sirs,
Ref: My mobile no. [protected]
In spite of repeated telephonic talks with responsible persons of your company not to send any chargeable SMS, I am receiving the same and the charges are automatically deducted from my account. Some of the examples are as under:
S. No. Date Time Title Amount
1. 25.9.13 6.52 am AR-AIRSEP 30.00
2. 27.7.13 9.53 am AT-AIRINF 30.00
3. 27.7.13 7.05 am AT-AIRSEP 30.00
4. 19.4.13 11.01 am AD-SPALRT 30.00
TOTAL 180.00
This is not a fair practice. You should evolve an arrangement where in only after getting consent from the subscriber, chargeable messages should be sent and only after receiving confirmation of such message, deduction of charges be made.
It would be appreciable, if above mentioned unfairly deducted amount Rs. 180.00 be refunded immediately into my account.
Likewise, large number o[censored]nknown calls are also received. It is not known whether charges of the same are made or not. In case, charges are being made, the same may also be stopped immediately.
Repetition of above act would force me to approach TRAI for justice
Yours etc.
Amaresh Kumar

AirTel — slow 3g

i have a sim card of airtel. it was working good speed only for three days after that it was very slow. i have complaint hundred times bt they dont solve my problem.

i have a sim card of airtel. it was working good speed only for three days after that it was very slow. i have complaint hundred times bt they dont solve my problem.

The airtel 3g modem which i'm currently using is giving me a download speed of 0.06bites/sec when the shown speed is that of 70 kbps. This has been happening for the past few days and the customer care seems the least bothered to give a right answer. All they do is put me on hold and later say that, i'l be contacted soon, which never happens!

I have lots of important work to complete and that requires the use of my net, even surfing the net seems to be impossible at this speed.

The people concerned NEED TO DO SOMETHING and fix this issue as soon as possible.

Jaison John

Namaste Kshitij,

This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Kshitij,

This is to inform you that your concern listed 29 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I received a call from one of your executives who took details regarding my handset model and problem statement on 1st July. He said he would update me by 2nd July but i havent heard from him yet.

Namaste Kshitij,

We would like to inform you that your concern listed 29 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel Mobile Phone — NO CUSTOMER SERVICE EXC

i have been trying to call airtel customer service through 121 and [protected]. once i reach the option to speak to customer service executive, line gets disconnected. this happening for the last 6 days. in between i received two calls from airtel for customer satisfaction survey and i told them i am not happy and the line immediatly gets disconnected.

is there a way i can complaint to any other body about such irresponsible customer service? Really the corporations such as airtel which makes enourmous profits on customers should go a long way to serve the customers!!! i pity the system we have here!!! NO ONE TO QUESTION???

my airtel cell number is [protected] and message outgoing not working, kindly activate.

nowadays airtel mobile customer care service is the useless one. customer care phone is not working always. staff also not supportive to the customers. and the agents also not bothering about the customers who are doing EC through airtel mobile. MY OPINION ABOUT AIRTEL MOBILE SERVICE IS TOTAL WASTE.

Namaste Mr. Saxena,

This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Saxena,

Further to our discussion dated 29 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Saxena,

We would like to inform you that your concern listed 29 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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DEAR SIR,

WITH MY PREVIOUS COMPLAIN REGARDING MY MOBILE NO. [protected] THAT WAS DEACTIVATED BY AIRTEL DUE TO NON PAYMENT ISSUE OF Rs.1000. I WILL DEPOSITE Rs.1000 WITHIN 24 HOURS.
KINDLY RESUME SERVICES OF THIS MOBILE NO. [protected].


THNAKS & REGARDS,

SIDH NATH PRASAD
STATE BANK OF INDIA
KURAN SARAI
REGION 5
ZONAL OFFICE
PATNA

AirTel — Payment Issue

Hi

I Made my airtel bill payment at airtel.in and when i submitted my credit card details it showed "page cannot be displayed" and i have not recieved any message for payment confirmation. Though my credit card account has been debited for the same amount and this happened twice, and now airtel is asking me to fax the my bank statement which will be generated after 1 month. I was discussing all this with airtel customer care supervisor "sushil" and he disconnected the call.

Airtel Sucks Big time.

Namaste Suresh,

This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Suresh,

We would like to inform you that your concern listed 29 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — sms

sir

i wnt to get good sms facility at night times for free with out any boosters

is tere is any chance for this in your product


my mobile number is [protected]

Airtel — no sms pack for students

i just want to know when the airtel is goin to introduce gud plan for sms...in this 1rs sms local its too costly for students so think for students also.like hutch has given 300msg free just for 35rs...

............. — sms pack

You guys suck. you will suffer one day in a very big way because there are thousands of people like me cursing you.

........... — sms pack

Dear reliance the rich is becoming richer and the poor is becoming poorerr. Thanks to you but one day tables will turn because people can't survive for very long after cheating people. you guys will die very soon after getting cursed by millions of people. This goes for employees as well as the owners of reliance. Hope you guys burn in hell for giving us hell on earth and die the most dangerous death one can get...

Airtel — SMS feature

my cell no is [protected], have complaint nth no. of times that my sms function is barred since last year, please let me know the problem or anything i could do.

Bharti Airtel — airtel # has been d active

I am Deepak Kumar, airtel subscriber for last 11 months, just found
that my # [protected] is not working i mean there is no incoming & no
outgoing. I called Customer Care department and got the information why my # is
not working so they told me that some another # [protected] is
linked with my #. they also told me that the # is on my name so i just want
to know when used that # [protected] & the copy of the DOC's which i
signed for verifing that #. so i need the Zerox for the same verification
DOC. And till the time you provide the information, you are requested to
please get my incoming service opened as i am having 1 year advance rental
plan and i beleive that you can't barred my incoming till 1 year completes.
So you please go ahead and check the information.

This is the mail i sent to Bharti Airtel and they are not willing to provide me the zerox of signed document of Verification latter for the # [protected] and they have blocked my # [protected]. I have some recordings of conversation with customer care department manager and he told me that in case any airtel # is being issued without getting the signed in verification latter than it is the Fraud activation of #. I am sure that this # was issued without verification to some another person, as the sales executive of airtel sells the fraud # just rs. 250/- for one #. so plese help me out
Alt # [protected].

Bharti Airtel — My # 9871949597 is blocked

I am Deepak Kumar, airtel subscriber 11 months, just found
that my # [protected] is not working. I called Customer Care department and got the information why my # is not working so they told me that some another # [protected]...is linked with my # but i did not use that # and that was the fraus connection activated by Airtel so please get my # opened.
My Email ID... [protected]@yahoo.com

AirTel — deduction of the balance by some sms

This is Abhishek and i have completed my SSLC .
And i have got an airtel number [protected]. Today i.e on May 22nd there is decreasing in my balance, by sending an sms from [protected] telling that "AIRTEL RADIO has been renewed and you have been charged Rs.20.

no proper internet facilities are given by airtel in mobile office, it is waste of 20rupees per day

AirTel — SMS balance deducted

Hello sir good morning, im Gopi and my contact no. is [protected] which iam using from past 2 years, problem is that on 12-12-09 i recharge with 26/-rc through a card and i got 150 sms bal and iam using that service daily but suddenly on 15-15-09 morning 10:12am i got a message stating that your free sms balance has deducted at that time i checked by sms bal i had 76 sms and on teh same day by the evening 8:30pm i recharge 10/-rc through card and after that i checked my balance at that time i had only 15sms bal, in the mean while i send hardly 15 messages not more than that its confirm.
I made a cal to your customer care service and i spoken with your agent as well as floor supervisor and they are saying that i used that sms bal and i went to airtel office today morning i compalined it regarding they told me to mail regarding this, so pls check the info clearly if its a error from ur side kindly rectify it as early as u can if i didnt get the reply for this mail i will go to the next level, i hope u can solve my prob, thank you for giving me this oppurtunity.

AirTel — company sms

Mera naam nikhil hai yeh airtel wale jabran paise kaate hai or msg per msg bhejete hai bhai plz itna pareshaaan mat kara karo jab dekho jab call karte hai koi bahut pareshaan hai,.........

Airtel — deduction of sms pack balance without using

Respected sir. my airtel no. is [protected]. i have recharged my connection with rs. 31. i have recharged it 3 times after 15 march. each time my sms balance comes to zero without using it. my msg balance should be 700 messages because i used only 200 messages app. by 3 sms packs. please solve my problem.

Airtel bharti suk — service not providing by airtel

Dear sir
my name is prashant kumar
subject: sir i have bought an airtel connection(no:-[protected])but that worked only 10 days & afterthat n. is not working.i subbmitted document again. but no. is not woking till now.i am very sad.our retailer(jiwan sanchar seva,laxmi sagar sadhu gachhi darbhanga) said he sent documents so meet our distributer(shri krishna telecom,near darbhanga aakashwani G.M ROAD DARBHANGA). when i went to distributer he said i sent your documents again & yuor connection will be start on[protected] but no. is not started.he demand the documents again & said i have not recieved your any documents .& he behaved me rudely.sir i am very frasted .
so sir i request to you please chek it.
NAME:-Prashant kumar
current address:-sri lakshmeshwar prasad singh
near BSNL tower laxmi sagar
sadhu gachhi darbhanga
pincode:-846009

AirTel — Airtel SMS pack

Hi,
I Opted a local SMS pack for a year buy paying 90Rs and then i then i went for STD calls offer ,this offer removed my sms pack offer and there is no response from airtel customercare. For everything there technical mistakes we are loosing our money n paying for them.Its just a irritating.

Airtel — sms

respected sir,

please stop your sms of airtel on my two no:[protected]
[protected]
so please sir stop your sms service to this number o.k

Namaste Ms. Solanki,

We would like to inform you that your concern listed 28 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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The samething happened to me as well, I have recharged with sms pack and still my money got deducted from main balance. I had to call the executives all the time everytime same response 'due to some technical difficulties'.

Also I doubt all the remaining offers like 1p/s is also not working some times.

AirTel — recharge not successful

sir on 16th december through HDFC NET BANKING i recharge rupees 50/- the amount cut from my account but amount not recharge to my mobile my mobile no [protected],i inform to my hdfc custmur care and ur airtel custmurcare also where is problem i dontknow (bank or airtel) please check, i need your help.

thanking you,

regards,
V.V. RAMAKRISHNA
[protected]

AirTel — amount is deducted even after recharge

Hi
I am ankit jain, and my airtel No. is [protected]
i am using their message card of Rs 85 for 6000 mes/month
even after recharge, my amount is deducted from my balance.
i called them several times but they dont respond properly.

Namaste ( sathammech),

We would like to inform you that your concern listed 28 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — lost of mobile

Dear Sir,

I am Subhash from Vikas Nagar, I have losted my cell phone today. My number is [protected].

Kindly block my Sim urgently so that no body can misuse it.

Your response in this regards will be highly appriciated.

Regards

Subhash Chander
[protected]

I am using Airtel prepaid phone no. [protected] and from last 1.5 month I am unable to make any outgoing call. I have already made complaints(many time) on customer care but they are not taking any action in this regard.

Airtel Mobile — mobile lost

dear sir
mobile [protected] with post paid airtel sim card lost on afternoon os second october 2008
immediately block sim
unable to block sim .Could not contact through the airtel service centre number 121

Airtel — forgot given mobile no last complain

nirmal kumar dugar --91+[protected]

AIRTEL TELECOM — mobile tracing

my mob. no.[protected] is under trace from last three month reasion well known to them i had made complaint to nodal officer several times but no positive outcome has reached . lastly i had a hope in consumer forum to solve my problem.

hi
sir /, mam

this is swapnil, i was lost my airtel sim, but i ma teking new sim befor 10 days, but that nit hapning activet so pleas what is the problume i cant understand

my sim no is[protected]
and mobail no is-[protected]

Airtel — I had lost airtel sim in paris airport

I had lost a sim in paris airport while travelling to LosAngeles the sim was in the name of Dr.Pramod Mummigatti.So i kindly request the company to block the sim.
Thanking you

AirTel — i have lost my cell

am santosh m mokashi am from athani in belaguam dist i hav lost my cell with sim card nd my no.[protected] so i hav to collect my duplicate sim in airtel shoppe but there is asking 3 adress copy nd 3 photos in athani and one police FIR and duplicate sim cost 200 sir actualy sim charge is 75RS

i want my total contact numbers in my airtel sim which i had lost two month back.can i get all my dailled contacts?

airtel samsung — lost my cell phone

hello sir i lost my samsung modeled e-250 with the airtel network numbered [protected] please block my cell phone

airtel product — my phone is lost

in a road mis hap i lost my phone with the sim and i want stop the transactions on this sim, and i would further like to ask you for a new airtel postpaid sim with the same number.

Airtel — track this mobile plz

Dear sir,

yesterday, my bhabhi lost this mobile no.- [protected].

Kindly track my moble.

Thanking You.

mohit
[protected]

Bharti Airtel Co. — Interruption on Mobile Service

It is submitted that I have purchased an Airtel Sim (Mobile No. [protected]) during the year 2008 and submitted required document for the subject Sim. Within one year, Airtel co. many time, on telephonically, asked my name/place for verification. After one year, without informing prior or giving any message to me, my above connection disbanded by saying that I have not submitted my documents and I have to submit the same. I could not understand if I had not submitted such documents then, from where Airtel Co. was verifying my authenticity. However, I visited Airtel relationship shop ( Saak communication, Chandigarh) and submit my documents on 22/10/2009. They have obtained my documents in two form while only one form is required as per instruction of Govt.of India. After 48 hrs my above Airtel Sim was started. Airtel services on my above sim again discontinued 30/10/2009 without prior information or giving any message. Again the same message I have received that I have not submitted my documents. After a protracted communication with Airtel Nodal officer Punjab and Saak Communication, Chg, the above connection was started on 12/11/2009. I asked customer care to checked if my documents are correctly submitted to Airtel Co.or otherwise. After few minute he informed that he has thoroughly checked and found that all my documents have correctly reached there. I asked if any other documents required by them because I would not want any interrupt service on my above Airtel No. He informed that no other documents required. Again on 07/12/2009, service on my above Sim (Mobile No. [protected]) was disbanded by above co. and whenever I try to phone I received the same message on my phone that I have not submitted required document. I am a Govt. servant and submitted document certified by my Deptt. I could not understood what kind of Airtel Co. required for just prepaid simple connection.

Please do the needful for providing uninterrupted service on my above sim. (Mobile No. [protected]) and it may also be confirmed that documents submitted by are correctly available with Bharti Airtel co.

samsung , airecel — lost the mobile

I lost my samsung mobile with aircel number. The aircel number is [protected]. I have tried Aircel customer care for blocking the sim a number of times, but every time they are saying that there network is going down so they can not block my number. The details for the handset are as follows
MAKE: Samsung
MODEL: E1117
IMEI NO.: [protected]
Please guide me to the required procedure.

Samsung Mobile — Very Poor Service, No Cooperation

It is really painful that the service center only wants customer to cooperate. They are not willing to cooperate with the customer. I brought a brand new Samsung Galaxy Spica on 30th Jan 2010. It stops working on 4th March 2010. I submitted this phone to the Millenium Service center on 6th March 2010. I did not received my phone in last 20 days.
When I said them to refund my money. They said no you need to wait for 2 days then they will request for new phone which is again a 15 days process.
Even I talked with Sushil (NCR head of Samsung) he is just saying sorry but we can't refund money. This simply means the money I invested to buy this phone is worthless. Now I have only one solution to buy new phone. And now this Samsung Galaxy Spica is useless for me.
If anyone is listening to this complaint, Please help me in refunding money as I am already suffered a lot from SamSung sevices.

Mobile phone lost


While traveling in an auto between Jeevan Bheema Nagar and Kormangala in Bangalore yesterday, I lost my mobile phone. More than the loss of the handset, I am worried about the loss of contact data stored in the handset and sim card. I do not have the IMEI number of the handset.

Can you help?

Make of the handset: Nokia
Cell phone number: [protected]

My landline number contact number:[protected]

-N. Raghavan

I have bought a New Mobile model no. - SCH-F309 on 14/01/2010 & i was facing problem regarding "One way communication i.e. Responce of voice not properly coming on set during conversation". i have lodged the same on 28/05/2010 at samsung service centre, Raigarh (Chhattishgarh) but till date they were not giving any responce even they have not returned my mobile hence please help me in returning my new mobile or refunding money as I am already suffered a lot from SamSung services. My contact no. is [protected] & email address - [protected]@rediffmail.com for further contact.

Airtel — other sim is being used in my lost mobile

I lost my LG MOBILE IMEI NO.[protected] with the system of ATMT and when the person insert the sim i received the message on my other mobile of airtel no.([protected]) is being used in this mobile,so i want to caught the theft red handed,and need your help,so kindly give me information about this no. with photo id of the person ,so that i am able to recognise the person and send him behind bar.
send all information on my e-mail id (rahul89.[protected]@rediffmail.com)

Sir,

I am recharge Booster pack Rs. 195/- on 03.02.2011.
Plan Details
Airtel to Airtel -10p
other mobile - 60p
SMS - 10000 SMS Free
Validity- 90 Days
I am confirm on 02.02.2011 night 10.30 p.m. & mobile Sms "MRP195" Send - 405
plan Details same. next days morning (03.2.11) sms conformation same details.
But still now FREE SMS NOT ADDED.

Already 5 times customer care compliant no response.

S. No. Compliant No. Dt.
1. CBDVS[protected] 08.02.2011
2. CBDPA[protected] 07.02.2011

WHAT IS STATUS????????????

Regds
S.PONMURUGAN
[protected]

Happy — Tracing the mobile

please trace this idea number.

Dear Sir,

this is requested to you please trace The Following idea number, . i want the name, address
these are really required.

Thanks

Biswajit

AirTel — Non Working of Mobile

Mobile Number has not worked from 11 AM 11th July 11 to 16PM 17th July 2011 during the Delhi Visit for the expanding the businesses in the City. i have already inform to Airtel to activate the National Roaming for the same but ot has Barred by Service Provider

Terrible experience...
I am from Dimapur, Nagaland (Parmanan Singh)
when i received a call from my wife saying you had a call from Delhi court for not paying my bill,
To tell you in short...
I did surrender my simcard and ask the collector boy for the other formalities, but he said its okey he will do it.. at that hour i already distroyed my simcard. after 3 three months i received this mentally distrubing call from a lawyer... saying this and that...bla bla... the thing i come to know after i paid the 4000 somthing amount to stop the case and i investigated, that smart boy he over write my 8000 someting bill into 4000 in the carbon copy and the surprising thing is the bill no.was tallying with each other... i still have that copy with me u can check out in my facebook account (K'vin gunjiyal) the bill nos. but never mind i got my money back... but this kind of experience cannot be forgotten... till date i hate everything about airtel.


your worse enemy
Parmanan Singh.

AirTel — lost mobile phone

HI, this is R K PILLAI , i want to block my airtel no [protected] which has lost today

AirTel — My cell is lost

dear airtel service team,
I am Kalpesh ghodkar... i lost my cell in pune , my Airtel simcard belongs to maharashtra but recently i am in bangalore.
please block my sim... and letme know procedutre for getting duplicate sim for prepaid number [protected]..
it is very urgent..
plz contact me at [protected]@ymail.com..or contact me on [protected]
please..

Namaste Mr. Mondal,

Please share your alternate contact details with us, we will be glad to assist you.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Amitava,

This is to inform you that your concern listed 28 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Amitava,

We would like to inform you that your concern listed 28 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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air tel broadband connection — new connection

I have taken the new connection of Air tel broadband. i have applied on 121 for the new connection on 25th, i have received the call from their executive within 2 hours at the time of connection they respond in 2 hours but after the complaint they give us 2 days time. The executive booked my connection with the plan for Rs.749/- monthly with ip static address Rs.2500/- yearly. At the time of installation on 26th june, they said they could not give us IP static address with Rs.749/- plan. i told the executive about this he assured me that you will give the ip static address. meanwhile i have registered my complaint on 121 on 28th june about this then i have been assured to reply till 5:30 p.m. for 29th june. but there is no response.

I had requested for a bb connection on 08/07/09. executive assured me that somebody would be calling me up and lodge a complaint with a no21731788 .No body bothered to call so I called the up and i was informed that the the connection is not feasible .there was no answer why it is not feasible and the executive put me on hold for 15 min and didn'n return back with the asnwer.this attitude is highly unacceptable.this happens with a citizen who live in the capital of the country.

i want a new connection to my home use

Airtel Broadband — my new connection given to some other customer

Hi,

This is Ganesh. I had applied for the new Airtel Broadband connection on 11 June '10.
But did not receive any updates for more than 10 days. So I tried to call up the guy who I gave the application to. He said, the connection cannot be give, due to unavailability of ports. Two days later, Airtel customer care called me up and said that connection could be in 20 days.
Again their was no responce. I tried calling up the customer care and inquired about the status. Their was a commitment again within 7 days the connection would be given. No hope again.

After a long wait, I had a SMS from Airtel that my application been processed and the connection would be given in 3 days, on 23rd July '10.
And today's date is 30th July '10. No one is properly responding to my calls. I had spoken to multiple escalation teams/managers and they try to say it would take another 7 days andthis 7 days remains constant from any day you call.
I have no clue what is been happening and not sure what should I do.

I do not want my money back, but a value to my long wait.

I am also planning to go to the consumer court and looking for it.

Regards,
Ganesh

AirTel — shifting of broadband IN Connect:

My existing internet connection may please be shifted with in the same locality.The following details are furnished.

Name: Mantha.Appa Rao
Existing Address Opposite to Ghosh Nursing Home Tikrapara

Requested to shift to
SOLA KHOLI Opposite to Ghosh Nursing Home Tikrapara Bilaspur

Airtel — Regarding the shifting of Airtel services to my new address

I am having an Air Tel Broadband Internet and Telephone connection (No.[protected] since last 4 years.

But, recently I have changed my residence from address: D-110, Sector-34, Narvihar-1, Noida-201301 to new address: 161, Yamaha Vihar, Sector-49, Noida-201301.

Sir, before shifting to my new address, I had asked to Air Tel Customer care to shift my connection to my new address and your personnel had assured me to provide the same services to my new address with ref no. 394782 on 1st Dec 2010. But still I am unable to get the services and the Air Tel support or customer care is refusing my request by simply saying it is Unwired Area.

Dear Sir, with permission to your support I had changed my address and my whole work which is purely based on Internet Broadband Service, have got hanged.
As the Air Tel is known for Brand services, now a time, I am unable to do my urgent work through this Air Tel Internet services

Bharti Airtel — No response for shifting the connection

Hi, I have subscribed to an Airtel landline phone[protected] for last one year. Recently I have shifted my home and requested Airtel to shift the connection to the new address well in advance. Unfortunately they did not done under the prescribed time (1 May 2011) and did not responded to any call or comp;ains. It's been at least 30 calls which I have made to customer care but they have not responded to any one of the. There are two probles which I am facing a) Do not know wheather they have disconnected the line from the old location (to prevent it from being misused) and second due to non-availaibility of net connection at new address, my work is getting hampered.

Bharti Airtel — Not shifting my connection

I was using Airtel Broadband in my previous residence, i requested to shift the connection to my new residence. They said it will be shifted in 3 days. Now its more than a month, and its still in the process.

After 10 days they said it cant be shifted because of some DP problem.

After 2 days they said it can be shifted.

After 2 more days they again said it cant be shifted.

After some days they again said it will be shifted tomorrow.

Again they said it cant be shifted

Now again they called and said it will be shifted on monday. Now again no one came on monday . They are just fooling us around and not giving any proper answer. We are fed up with this airtel connection.

Two times i specially came from office because your airtel service guy said he will come at that time and asked me to come too and then he never came. They don't even bother to atleast inform that they wont be able to come.

Namaste Mr. Sukhija,

Further to our discussion dated 28 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sukhija,

We would like to inform you that your concern listed 28 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Bharti Airtel — Inefficient in resolving complaint

I recharged my mobile ([protected]) with Rs 80 on 11th Feb, 2010 at 10:24am but the scheme of SMS facility had not responded on my cell. On making regular complaints almost everyday I was refunded with the amount on 22nd Feb 2010 at 06:45pm, ie, a delay of almost 12 days.
On demand of compensation for harassment and delay they denaied it.

Airtel — AirTel InEfficiency Customer Care Executive

Hello,

Myself Ajit Nayak, I am using AirTel Sim since last 4 years, My Contact No: [protected]. Before some days I trying to contact your customer care executive due to internet connection failed, When I tried to call 121 and your customer care executive pick up phone and does not respond anything else and the balance deduct from my account.
Why such things going on? If you can't provide us proper services, so why you charge 50paisa/3min (for 121 call). And another thing your custormer care executive are all inefficiency, they can't give us any solution.
if you are charging money for customer care (121), then you should take experience one who can handle the customers and behave like a man. I don't want to give you money Unnecessarily.

Please try to solve such problems as soon as possible.

Esteemed sir, i were recharged my phone by 26rs for call cutter i, e.1.2 rs/3mins rate on 26/6/2013 on about 06:38:05 vide trn no.[protected]..but it was not
functioning on my phone.i called d customer care"mukhtar and 2 others" 3 times on 08:08hrs same
day. but no one can satisfy me instead leaved d phone anguishly
and misconducted.also deprived me from essential services...i want proper action against them.

Namaste Bhatmanzoor,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — LANDLINE

Landing connection is not working... Plzz epair it in within 2 hrs otherwise we r forced to cut all the connections of airtel... We have complained it many times but no strict axction has taken plzace yet..!! Plz do repair fast...!!

Airtel Landline services — Breakdown of connection

Dear Sir,

From last 17/08/2010, I am facing a problem with my landline connection (Number[protected]. After registering a multiples time they are not resolving the problems. Case nos. are 36580024, 36652300.

So, Please help us to resolve this problem.

Thanks
Munna Kumar
[protected]

AirTel — Landline connection

Hi

I am Narashiman R and i took an airtel landline and B.band connection two weeks back while installing the connection the B.Band was activated and the land line yet to get activate other than 198 am not able make any calls out of my land line phone . i have given more than 10 complaints so far and no one resolved it . every time while calling 198 i am getting various reason ( even at time i got to know from the 198 that i have refused the land line connection ) . I have spoken to the one of the floor manager Mr Madhusudhan and he promised to resolve this issue in 2 days but still no answers
All i Know is this number was allocated to someone else in the past and every time am calling 198 i have to pick big argument in this point
Meanwhile the airtel service guys broken my switch board while came for the first time installation not sure now who will replace this. I have given one more compliant on this and I have visited Airtel IndraNager relationship office couple times no answer and I have treated like beggar.
As final option I have tried Bangalore NODEL officer multiple times no luck the phone number is always busy . Form the day one i am facing all kind of trouble in the connection and no one to resolve
All i want to know is possible to give connection or not if not at least return my money. I will be very happy and stay away from airtel for my life time
My customer ID is : 16596494 Landline NO 41201594.

AirTel — landline details not provided

we are airtel customer with the ACCOUNT NUMBER 14226251 we have being calling airtel that we want the itemized bill for our connection, but being a corporate customer they say you cannot call on 121 their customer service. you can only email.

we have being mailing them for the last 4 months they always send us the same bill without the detials by post and don't reply to us.

airtel has become worst company to be with our bill has jumped in one month from 33000 to 62000 and they are not ready to talk to us also


please do not use airtel landline mtnl is much better

ankur verma

AirTel — about landline connection

my land line[protected] is not wrking from 15 days please do repair the same as early as possible. Or give me the datails of wat to do.
thank u

Esther Rani Yadala
[protected]

Namaste Pankaj,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — serivice & customer service

Restected sir/madam

I always call customer care for information abt refilling, offers etc but there are some time i get a proper help but some the agent letterally hange up the call with any information the cust keep on hold 30 sec but after 2min he or she hangs up the call frankly speaking with u now aday u customer service has worse like your network in some area u cant handle that
ur agent dont have proper product knowdegle also if agent give some information than the if we call to confirme it then the agent give the other infomation not only this i[censored] go to near by airtel gallery they say we dont have any info abt tht service call up customer care. so can u tell me do u have any other custmer care who can give the info properly i the the best customer care would ur ceo of the company or the one of the directore of the company at least he mite have all the info abt the service wht they are offering .
frankly speaking u people dont have proper trainer who can give the proper product knowedge
plz look into this matter let me known how u can help me

thank u
Vishwanath

AirTel — cheated by service provider

Sir my mobile number [protected] has been activated by http://m.igfun.com/ service and perday i used to get charge 10 rs for this service and as i go on to complaint to the customer care no one is giving me a proper responce i request customer care to take a quick action and let me get rid of this service as soon as possible to me its a request

I HAVE AN EXILENT IDEA FOR UR.
COST WILL BE THREE TO FIVE CAROR RUPIES.
MY MOBILE NUMER [protected]

Airtel DTH Service — worst service nd cheating with customers

sir,
i was using tata sky dth an year ago.i was not having any problem with it.but i was one day fascinated by the advertisement of airtel dth.seeing the cost and monthly rental of it, i had a connection.then they said to me to do the recharge, so i recharged my account worth rupees 1000/-.the next day connection was disclosed and was showing my balance in negative.when i called the customer care service of it they didn't give any response to me properly and satisfactorily.and also my balance was reduced by 70/-rupees as it took a week to get it proper.now i repent by disclosing my tata sky connection.i consider myself fool by buying airtel digital tv.so i request you dont buy it, you will suffer like me. don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.don't buy it.the worst and theif company.

i am not able 2 contact the customer care and when i contact from anothe number they r not ready 2 attend me

Airtel DTH — CHEATING &MISLEADING

on receipt of their sms message by offering an independence special booking of digital tv connection for rs 1947 with 5 months free viewing,i booked on 14-august 2010,but due to technical installation problems they have not installed, i requested for my refund, but they are not refunding ,inspite my repeated reminder to them , they are misleading and cheating the customer , the customers are alerted,they should not fall prey in to their false promises,my customer id is [protected]

regards,
P.Ramasamy,
[protected],

Yes Same Happened with me, Airtel is junk.

Airtel DTH — I am cheated by airtel

Customer ID : [protected]

I had purchased a LG LCD TV on Aug 15th 2010. I also received the scratch card and called airtel for installation before Sep10th 2010. I also credited Rs.800 into my account (This was the biggest mistake I made!!!). Until today I have not received any service from airtel so far, no set top box, or anetnna and not even a refund. From that day until today I have made atleast 20 calls to airtel asking for a refund without any success. Each person assures that it will be done immediately and nothing has happened so far.

IF I AM NOT GETTING A REFUND EVEN AFTER ALL THIS, I AM GOING TO THE CONSUMER COURT IN ANOTHER 3 DAYS. MIND YOU I WILL SUE AIRTEL FOR SURE!

If you cant give a good service there are many other better service providers in the market. This is just a big waste of time & money for me.

Yes Airtel DTH are just like robbers without weapons.
Beware from their policies...

Sanjeev kumar Mehta
Airtel DTH Customer ID [protected]

Airtel DTH — Unsatisfactory services

Sir,

I have got Airtel DTH with Samsung LCD on DT 25/10/10 from M/s Akanksha International (Retail), 84, Model Gram Kochar Market, Ludhiana

The DTH installed successfully but till date M/s Airtel not providing the Customer ID and registered the mobile number. As result the activation voucher expired on 30/11/10.

In spite to repeated request to customer care ([protected], 12150, [protected]) and M/s Akanksha International they have not provide the customer ID or registered the mobile nos.

Even local customer care [protected] recorded the complaint and detail several times but not resolves the issues.

Only these days I have spent only money and time on this issues but all are vain. Hence finally I decided to withdraw the service due to poor response and un satisfactory services M/s Airtel DTH

Till date no productive response by M/s Airt tel DTHS .

With rgds

Ajay Kumar
H 45, St no -4,
New Gurunank Nagar, Mundai Kalan
Ludhian-141010
Ph[protected]
Detail as per Setup Box :-
STB ID-[protected]

AirTel — Unsatisfactory Services

Dear Concern,



I am facing so many problems with airtel services.



1. Mr. Khan- Team Leader ( Defence Colony) they have taken advance rent for new connection and till now escape with our documents and Rs 500.

"Please find the attached scan copy -CEF No. 2769075"

I got the msg from airtel that your money will be return in next 10 days but till now i am waiting .......

2. Please read the below trail mail.



I called up many times in regards to upgrade my internet speed but they are failed on their own commitment and promises.

My call logs dates. - 28th june 2011 & 7th July 2011 etc.

My Request No.[protected]



Unable to resolve my problem till now..

I am really fed up with the services so please take a disciplinary action on them.


Regards,

Rahul


On Fri, Jun 10, 2011 at 2:40 PM, sunny saba <[protected]@gmail.com> wrote:

Hi,

I am not satisfied with the services...

Landline No.[protected]
Account No.[protected]

I have called many times in customer support but they are useless to understand my problem. from past 3 days i am calling to change my plan.

Currently airtel charging us Rs.899 for just 512kbps speed. You think customer has NO RIGHT TO BE INFORMED that you can change the plan in same rate with better speed.

And if i want to change personally they said you have to wait for one month.

Talked to Leena - Ref No.[protected] Dated :10th june 2011
Talked to Rekha -Ref No. [protected] Dated :10th june 2011
Talked to Bhupender - Ref No.[protected] Dated :9th june 2011

I am not able to understand why they are fooling the customers..

Regards,
Rahul

AIRTEL DIGITAL TV — Got Cheated from Airtel Digital TV Service

Today I have reacherged my Airtel Digital TV with the amount Rs.100 [Transactio ID :12584032 A/C No- [protected]]. Earlier I was getting an error message that your account is suspended due to negetive balance. I was waiting for more than 1 hour with STB on and sent 15 SMS to activate. Later on I talked with Customer Care and they said as you have less than Rs.100 balance we can't activate your account. You should have minimum Rs.100 balance. But I can assure you that this policy has not written or mentioned anywhere through which customer can know about it. Their final threat is if you are not recharging again we can't activate. Do whatever you can.Please can someone help me to move out from this situation. Thanks in advance.

Thanks,

Pradip Kumar sen

[protected]

Hyderabad

AIRTEL DIGITAL TV — Poor service and cheating

Tv running in poor signal in frames. on complaint technical advise provided and that worked. next day same problem again. customer care advises that your account has been suspended for no reason. demanded money as visiting charges without any visit. they are big cheater.

Airtel DTH — How customers are cheated

Dear AIRTEL DTH Customers,

This mail I am writing to share my experience with AIRTEL DTH. Every user of AIRTEL DTH may experience or get experienced (Because NO CUSTOMER CAN ESCAPE). I brought the AIRTEL connection in mid of 2011 and recharged for Rs.3000/- for one year and got a 2 Months extra free. And this year also I have recharged for another Rs.3000/- because everything is fine till last month.

From last few days my STB is not receiving the signals from my AIRTEL remote. I logged a compliant to AIRTEL and after 2 weeks I found that there is no case is raised for my call. Then I came to know there will be a case ID issued for every compliant and I logged a compliant to AIRTEL Call center with case ID received on my registered mobile. Next day I got a call from one of the technician about his visit and fixed appointment. He didn’t come at the time specified and in the night I got a message that “ YOUR ISSUE HAS BEEN RESOLVED” and case is closed. I am surprised and called to Call Center and asked how? it is Resolved. They replied that I didn’t pick the phone of the technician who called me after the scheduled time.

Then I logged another case ID. This time they came to home and found that the STB needs to be replaced and the charges are Rs.850. After 2 days with follow ups they replaced the STB with another one which is 3-4 years old/dusty/Dented/ repaired couple of times. I asked them again that this box is looks like it is going to die in few days as it is pretty old. There is life time period for every electronic equipment and it runs according to. I asked them if this box is not functional after 2-3 months what I should do. He said repeat the proces log a call, Pay Rs.850/- you will get another old box works for some time (Based on your luck) and failed. Again Story will be repeated.

So it means you will pay the amount of Rs.850 for all these old STB boxes and they make money. I asked them to give the new one or at least mine repaired because it is not that much old and still has some life. They replied that this is the way they do the business and when I asked for disconnection they are very happy and sent 2 Case IDs[protected],[protected] for disconnection, received messages of disconnection before closing my call itself.

Finally I found that it is a recurring scheme of payment to AIRTEL DTH for 1) My Channels 2) OLD replaced STB Box 3) Every visit of the technician. This payments 2 & 3 can be either Monthly or Quarterly or Half Yearly or Yuearly is completely based on your Fate/Luck.

One more thing I forgot to mention “STILL IAM NOT GETTING MY CHANNELS” . i sent a mail to NODAL officer of AP and waiting for reply. i will update you all with latest soon.

Thanks
Girish

Airtel Digi Tv — services

I found error code on my tv screen B001 from 12/6/2012 at 11.35 am then i give complaint to dealer situated at Ghatkesar , he demand 300 rupees than i contact to customer care but their is no respond till today number calls i do but only one answer they said that " its not our area'. today also give complaint to higher authorities throw mail ,but same answer,

Namaste Mr. Shah,

This is to inform you that your concern listed on 27 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Dear Mr Sandeep Kumar

Please note still my digi not active,
we need my full recharge return to my account or send payment by cheque/DD.
I don't want your service, We will go with other DTH,
also I have written complant to TRAI - Telecom Regulatory Authority of India of your this type of customer service.
I have already paid 2740/- but till date my digi not working.

Bakul Shah
Vasai

Namaste Mr. Shah,

We would like to inform you that your concern listed 27 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Vicky,

This is to inform you that your concern listed on 27 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Vicky,

This is to inform you that your concern listed 27 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Vicky,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

AirTel — the worst service

It is shameful to say I am using airtel mobile.

they charge two rupees for one minute call duration. (The company can be called reputed thief.

most of the times connectivity is not there.

when you make a call it will get disconnected within few seconds and this theif co. will charge you one rupee.

wheN you will have the balance of around five to seven rupees they will start barking "your balance is low and the number you are calling does not exist"

for example if you have balance of 1.64 and dial a number for STD (for which call charge is Re 1 for sixty seconds) it will get disconnected in 20-25 seconds.

is there any one to stop this so called reputed company.

in my view they don't know basics of consumer satisfaction.

but let them remember a costumer is always a mobile advertiser of the product or service and I will prove to be the same but in a negetive way. REMEMBER AIRTEL

AIRTEL DIGITAL TV — Worst Service in Nation

Dear All,

This is a warning for all new airtel DTH customer that henceforth do not even think of Airtel DTH, dont ever suggest any one to buy airtel DTH as after sale service is pathetic, i would say eevn BSNL is far ahead in case of service comaparison. I got the first airtel DTH in Jammu. Recently i got transferred to chandigarh. befor coming to chandigarh i deposited Rs300 in their account and got slot for de installation, but no one visited my address and finally after regular follow up with the customer care i did de installation myself. Then while i was coming back to chandigarh i asked them to install my services next day. But a new era of manatal harassment started with the customer care. I specifically gave then then new address but they did not turned up. After 4 days of regular follow up i got call from backend team and he gave me the ZSM name and number. I called him up and even after following yup with him engineer came next day in evening.

After around 6 days my set top stopped working and i complaint to them in morning and they said by same day evening it will be resolved. As usal no body turned up and i again made call to them in evening. The reply that i got was shocking they said " You were not there when there engineer visited home" . I asked which addres did you visited, they said Jammu. i said boss if i have installed your services at chandigarh what is the fun visiting jammu address. After this i had word with senior Pramod who convinved me that engineer will visit address in evening . At around 4 pm i received call from there backend team and he asked me what is the update. I asked you should be knowing and then he said your jammu address is locked. listening to this i got angry and i asked him to give his ZSM number so that i can talk to him. But to my amaze he abused me and hung up the phone.

Now yesterday evening i have gone to dainik bhaskar and complaintd there. New will get pyublish today.

As a information i am posting this post. Please BE AWARE FROM AIRTEL DTH. THE MOST PATHETIC SERVICE PROVIDER OF THE NATION

TV — worst services

worst services in girias brigade road , they dont respect customer , my only advise is never shop at girias.

I agree. Airtel Digitel Service is indeed pathetic. Their customer care is totally useless and the company does not respond to emails and does not set right the deficiencies in service at all. Its lousy.

AirTel — For worst Service

Hello Sir,

Myself Ashwani Kumar and I am a customer of Airtel. My number is [protected]. I have recharged my mobile with 88 Rs. which would give me Local/National(700 pd SMS) for 30 days but it didn't happen. I have activated this service on Monday, 08th Mar, 2010 at 10 PM but whenever I send messages, I have to pay message charges which should not be happened as I had taken Airtel message service.

I talked to Customer Care about the same. They assure me that this service will be activated on Tuesday, 09th Mar, 2010 between 5 working Hrs. I waited for Tuesday but again it didn't happen.

Again, on 09th Mar, 2010, I talked to Customer Care Executive regarding the same.
Now they told me this service will be activated till 15th Mar, 2010.

Please help me out from this problem. I want my money back. I do not require such a worst service like Airtel. Also I do not require any SMS pack from Airtel.

Please do the needful.

Thanks
Ashwani Kumar
[protected]

AIRTEL DIGITAL TV — poor performance antenna disturb

sir,
I am your airtel digital tv Customer ID [protected] last few days I think Antina disturbed , except some channel, all channels singnal week and very poor performance, so I don't seen any programme well. Please do the needful.
Your customer
Prahlad Narain
137, Munshi Ganj, Sitapur-261001 Mob. [protected]

AIRTEL DIGITAL TV — worst service and customer care

Although I saw internet flooded with complain against Airtel digital tv, but I thought to purchase the airtel digital tv keeping the hope that I will receive the better service.
I selected the Airtel New Value pack, 145 rs per month charges and first 3 months free subscription included in 1990 rupees. Leaving the economy pack, 200rs per month and first 5 months free subscription included in 1990 rupees.
I called and took the connection. Airtel's executive told me that I will get the connection in 1 day. But I got the connection only after 9-10 days. Then After 3 months I came to know that they cheated and internally selected the economy pack 200rs per month and only 3 months free subscription. They gave some Deepak Ghai, New delhi address rather than My name and my Agra address. Then after 3 month, when I was asked for payment of 220 rs, I came to know about their cheating. I called the customer care, and told them I should be asked for 145+tax amount rather than 200+tax amount. The executive told that now they can not do anything when the plan period has expired. I told them I can only know about what my plan is, only when I am asked for payment because neither they drop any email nor any physical mail to me. and Now I came to know. Their CSR told that they can not do anything and put the phone.
after much Harassament, I got my airtel DTV disconnected and get the connection from TATA sky and now I am satisfy with TATA SKY services.

My suggestion are NEVER BUY AIRTEL DIGITAL TV CONNECTION. THEY HAVE THE WORST CUSTOMER CARE AND SERVICES. DONT BELIVE ON THEIR LIE.

agree!

AIRTEL DIGITAL TV — Worst Customer Support Service

Dear All,

If you don't want to go through a hell lot of mental harassment then never buy an Airtel Digital tv as if you ever got a problem in your service then you will have to wait for a year long time to get it resolved and that to if the problem is such small as the remote not working.

I've been using Airtel DTH connection since 2009 April. (Customer ID: [protected]) . Couple of weeks back, I raised a request for shifting my Airtel DTH connection. I was told to recharge for 300 rupees to proceed with the DTH shifting request. I recharged for 300 and successfully raised the request for relocation.

It’s been more than 17 days since I gave the request, and My DTH has not been relocated to our new house. To top it all, my connection is marked as Active and daily subscription amount has been debited from my account.

For the Last couple of weeks, I’ve been calling repeatedly to check the status and every time the CSR is raising a new complaint and says this will be resolved in a day or couple of days..

Also I’ve spoken to 4 Supervisors and made more than 16 calls to Customer care for DTH relocation

Didn’t understand why I’ve to make in numerous calls to address a single service request.( FYI: I’ve raised a shift request for Airtel Broadband and it was completed promptly.) One of the worst customer service, and that too from Airtel brand.

At last, I've decided to close my Airtel DTH account. I called today and asked the CSR to take a request for closing my account. I asked the CSR on how the balance amount in Airtel DTH (More than 450rs) will be given back to me. The CSR replied that the balance amount will not be given to me and I’ve to use the Airtel DTH till my balance amount reaches Zero.

I don’t understand what I’ve to do now. I don’t have an active Airtel connection (relocation of DTH is not completed) but CSR tells me that I’ve to use Airtel DTH.

Worst Customer Service......

Thanks.

AIRTEL DIGITAL TV — Airtel Digital TV is worst Service

I will also advice every one not to go for Airtel Digital TV as they are worst in after sale service.
I taken HD connection on 1st Nov 2010, after three days got activation, and now I feel my cable watching was better then Airtel Digital HD Connection.
In past 20 days almost I made more then 50 calls to Hind Distributor(Agent in my area) / Customer Care, spoken to Customer Care Supervisor on duty on 19 Nov 2010 at 14.30 Hrs and 20 Nov 2010 at 20.00 hrs, but my problem not resolved.
I feel they gives defective products and takes our hard earned money.
Now I want to get my money refunded as this is service in beginning and once warranty of the product is over then we will have problem.
My customer ID is [protected].


Anil Kumar Sharma

Mr Rakesh,

Today is 22 Nov 2010 and till now you and your useless TEAM could not find a solution of replacing defective instruments installed at my house.

You are writing as your TEAM is busy fighting a big ISSUE.

You stop using defective instruments then you, your team and poor customer will he happy.

Thanks to you and YOUR TEAM ? ? >?

Anil Kumar Sharma

AIRTEL DIGITAL TV — service is worst

Two months back I had taken Airtel DTH connection. from one week onwards it's not working. I called the Airtel DTH customer care also. They are not at all responding. please give me the solution. otherwise I will file a case against Airtel in consumer forum court. I want immediate response. And my no. is [protected].

AIRTEL DIGITAL TV — Worst Customer Service Possible

I purchased a Sony TV and was happy to receive an Airtel digital TV voucher for a HD set top box. After the long and protracted process of registration etc. I scheduled the installation. However, there was no response from the persons concerned.

I have rescheduled the installation twice and still not have it installed.. My entire weekend has been spoilt because of these guys. If there is no meaning of this installation time, then what is the use of having this?? This is the worst possible service I could have expected from a brand like Bharti. This is possibly the reason why most people recommend Tata Sky, Reliance even though everybody thinks Airtel has the best quality.

And not to mention the quality of customer service offered plus the connectivity is really poor..onehas to call 4-5 times to reach an operator..Pathetic service..Just pathetic

Abhishek Khosla
Mumbai

I agree fully. Poor service Do not by air tel digital tv

Customer ID [protected]

Airtel digital TV customer service is the worst service I have ever had a conversation with, The e recharge is not working the customer help lines are getting disconnected.The Hindi, English lines are not correct.

I also got the Airtel free with my SONY TV, wish I had got some other service provider

The existing plan was Sports economy, and I wanted some additional regional channels, where as I am now charged for some sports channel I already have and the account has been deactivated with negative balance of -99.99 Rs

When I called up the customer care service they were not only able to solve this issue but They are the only customer care that does not provide any Interaction number for the conversation

It was a Pathetic experiance

Customer Id [protected]

AIRTEL DIGITAL TV — Worst Customer Care

I am Customer Of Airtel Digital Tv. Since April 16th 2010. My Customer ID:[protected]. I Want To Re-locate My Dish Into My New Address. I Make A First Request On 29/3/2011. After That Airtel Digital Technician Came On 8/4/2011. He Re-Installed My Dish. Then I Got Signal Problem On Next Day Morning. After That Again I Complained To Airtel Digital CC Then My Dish Re-installed On 16/4/2011. I Got Signal Strength 184-230 And Signal Quality 20-40%. After That I Got Calls From Airtel Digital For Confirming Re-Installation. Some Times I Got Pixel Problem. On Next Day(17Th Evening) I Switched On My Tv. That Time Again I noticed B001 Error On My Tv Screen. Still I Am Not Getting Perfect Picture Quality. I Paid For Re-Installation Rs. 200 + Connector Rs.50. Now I Can't Make Calls To Airtel Digital Customer Care Number. To Say About My Issue. Some Times They Are Disconnecting My Calls. For Solving My Issue I Make More Than 100+ Calls To Customer Care.

My Requests.

29/3/2011 9.17AM 6419401 Relocation Request
2/4/2011 3.03pm 6568147 Delay In Resolution(Domino)
9/4/2011 1.48pm 6778122 Video Problem
9/4/2011 8.08pm 6792370 Wrong Resolution(Domino)
11/4/2011 12.05pm 6829553 Delay In Resolution(Domino)
11/4/2011 7.37pm 6848454 Delay In Resolution(Domino)
12/4/2011 8.58pm 6897873 Engineer Related
15/4/2011 7.50am 6967121 Delay In Resolution(Domino)
16/4/2011 9.43am 7004174 Video Problem

Airtel DTH — Worst Customer Care

My name is Pratit Vijayvergia , [protected]
My Customer ID is - [protected]
I am getting error SM2, and when I tried to contact cusomer care, multiple times the CC person says.. The system are in under updation, I should contact after one an hour, or they say that the problem will be resolved automatically after 45 min of keeping set top box on.

But no resolution has been made.

Afterwords when I again tried to contact the call automatically dropped after around 30 sec, i tried more than 100 times.

Then after the auto responder ask to send SMS on 54325 and get disconnected..tried more then 50 times.

The worst customer care services Airtel DTH is having...

Hi...just have a suggestion to everyone reading this message and has a problem with Airtel's service - lets try to spread facts of Airtel DTH's pathetic service as much as possible - lets mention it on twitter/ facebook and every other place possible. Let us do our best to alert as much potential customers of Airtel DTH as possible so that they also do not end up wasting their hard earned money and time. It is pathetic on the part of Airtel to sell their DTH products when they do not have the back up infrastructure to support customer calls. I have decided to never call their customer care, and get insulted when the call gets cut everytime.

I think if people who have been victims of poor service from Airtel DTH form a group that would possible be one of the largest groups in India.

Worst Customer Care
I am Customer Of Airtel Digital Tv. Since April 16th 2010. My Customer ID:[protected]. I Want To Re-locate My Dish Into My New Address. I Make A First Request On 29/3/2011. After That Airtel Digital Technician Came On 19/4/2011. He Re-Installed My Dish. Then I Got Signal Problem On Next Day Morning. After That Again I Complained To Airtel Digital CC Then My Dish Re-installed On but not responce to custemer executive so i deside disconect our airtel dish tv and iam complaint put iito Cosumer fourm

After three days today so many calls to local nodal office and enginner, Airtel Engineers came to my home and adjusted the satellite, now I am able to watch channels,

But thier engineer also found the problem with the Signal quality as it is very less (15-20% only),

Which is giving screen jamming problem while watching channel and he found that problem is with the SET TOP BOX only, as after replacing with another Box, the new Box giving 100% of Signal quality. (Checked by that engg. only)

When I asked him to replace the box to resolve the issue, he is asking for Rs. 350.

Its very bad that Airtel is taking charges of the devices they were provided.

Now a days if i try to connect to an agent at the ADTV toll free, it simply says to SMS CALL to a number and hungs the phone . and no one responds for that SMS too.. they can close the DTH shop immediately with absolutely no service , my customer id is [protected] . their website also is a junk , most of the time says , sorry unable to serve the request , pls try later if i click on any link after logging in ,.

poor service by airtel dish tv dealers only concerned with selling their product and after that no service is provided to the customer even after repeated calls by the customer these companies r working like govt sector

Airtel DTH — AIRTEL DEFECTIVE PRODUCT

CUST ID: [protected]
name : Nitin Chinnannavar
tele no: [protected]

THIS COMPLAINT IS AGAINST THE AIRTEL DTH SERVICE.... THE SETTOP BOX HAS LOT OF ISSUES WHICH AIRTEL IS NOT READY TO ACCEPT AND

TRYING TO COVER!!
EVERY MONTH I RE-CHARGE ON OR BEFORE DUE DATE...BUT FOR SOME STRANGE REASONS, AIRTEL WANT TO DISRUPT MY VIEWING EXPERIENCE!!!
BEFORE 2 WEEKS FROM DUE DATE TO RECHARGE ,I START GETTING MESASAGES WHICH BLOCKS THE SCREEN EVERY 5-10 MINS,WHICH SAYS MY BALANCE

IS LOW AND I NEED TO RECHARGE!! BUT MY QUESTION IS Y AIRTEL IS USING MY TV SCREEN TO ADVERTISE??? AIRTEL IS LEGALLY LIABLE TO PAY

ME FINE !! THEY CANT USE MY TV SCREEN TO PROMOTE THEIR OFFERS!! THEY CAN ONLY DO THRU MESSAGES!! I WANT TO HIGHLIGHT THAT AIRTEL

DTH BOX IS DEFECTIVE AND THEY ARE NOT GIVING ANY SUPPORT FOR THE SAME!!!

I ADVISE PEOPLE NOT TO BUY AIRTEL DTH FOR ANY REASON.....ITS JUST WASTE OF TIME N MONEY...

I WANT TO PUT THE CASE AGAINST AIRTEL FOR USING MY TV SCREEN FOR ADVERTISING FORCIBLY....I WANT COMPENSATION FOR SELLING THE

DEFECTIVE PRODUCT AND NOT PROVIDING SERVICE !!!

NITIN

AIRTEL DIGITAL TV — WORST SERVICE

My customer id is [protected].i lodged service complaint on 02.01.12 .ref no 15113584 .but till now its not rectified.very worst customer care.

Airtel Dish Tv — worst service

am using airtel dish for the past 1 year. recently i relocated the dish and couldnt get many channels.. am complining it for the past 1 week. but no response. poor service. am planning to set a dish of any other brand.. relocation charges-200rs.
faulty job and they ask me to pay another 100rs for their fault.

airtel dish has a poor service

AIRTEL DIGITAL TV — Worst Service by AIRTEL

My Cust ID: [protected]
I am filing a Complaint in this website since I want the New customers to be aware before they buy a New connection with AIRTEL.
Once we get a Problem the first option we go is with Customer Care. But when we call the Customer Care, we don't get a Proper response and neither we get a correct answer from them. Each and every person is a Liar and every time you call the Customer Care, one one person will give different answers. I am fed up by calling to Customer Care repeatedly, and each time I call, they just raise a Complaint few are below
1. 19975368
2. 20017614
3. 20133379
4. 20162277
I forgot Two more complaint numbers. These people just get the Money and cheat people.
When I faced a Problem of No Signal, I logged a First Complaint on 20th June 2012 and till today 27th June I am getting only Complaint numbers, but not even a Single solution. When I logged a Complaint, I had an amount of Rs. 192.67 in my account, and till today they are deducting the amount from my account on a daily basis of Rs. 8.35 and now my Balance is Rs.134.22.
When I informed them to Disconnect the connection, since the service is not proper, they say that they cant refund the amount since the balance is less than 150.
But when I first raised a complaint I had more than 150 balance, and it was completely their mistake and I have not got their service but even then they deduct the balance from my account.
So I want all the current Airtel Customers and also the one who are planning to take Airtel Digital TV, Please Stop thinking of AIRTEL. Now this has been worst than worst service provider. The only thing now it has is its Brand name and I am sure, if these people do like this continuously, this will also fly in air.
Stupid Airtel and Its Service.

HI
This is Rajkumar from chennai, MY c id: [protected]
i hav airtel DTH past 1year. My package South Economy 12 HD (include ESPN HD) . 25/11/12 i ask to 12150 officer reg discovery Tamil not add bcos tamil life time free. So that he add discovery tamil but my package also changed witi out inform me he change. and not inform also. now i ask 12150 officer that package not avil. Is that cusotomer service. I Like airtel but cistomer service very bad. i want my old package, i dont want discovery tamil.
what can i do. i need call back frm ur side

Namaste,

This is to inform you that your concern listed on 27 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Prepaid 3G — Overbilling

I had contacted 10 times with customer care executive in order to explian my concern regarding overbilling.Everytime time I had to narrate the incident that had happened with my 3G prepaid services on my Airtel no [protected] .On 24/07/11 while browsing I had downloaded approx 4MB of data in excess to tha available download quota which was supposed to be charged at the rate of 20kb/ 30 paise approx. But my main talkvalue balance was reduced by INR 140.which is exorbitant and baseless.After a long struggle of trying to communicating this issue with the Customer reps- some of them I remember Veerabhadra,Kalyan,Prema. I did not get any response from them because all of them fooled my by asking me to be on hold while they redirect my call to some anonymous number which was never attended by anyone.Finally after long battle I could reach Mr.Shekar Reddy(Customer Relative Officer) who understood the problem and gave me complaint no CBDM[protected] and consoled me stating that the problem will get resolved within 48 hours.
After getting no solution to my problem again I tried to check with the status of the complaint with the given no. but surprisingly again these customer reps asked me to narrate the incident without considering the complaint no and also Mr.Shekar Reddy was no more available/reachable.
This is a height of stupidity on part of Airtel to engage such incapable and untrained staff who does not have the ability to even understand customer greivance and sorry to say even English.
My problem is still unresolved and will take it to the highest level I can.

Ram Naresh Yadav
[protected]

Mr. Rakesh

Sorry to state that your response it also rhetoric in same lines as others responded to my complaint. I am looking for a solution and not for consoling me saying the same old statement again and again.

Ram Naresh
[protected]

Mr. Rakesh,

You can always reach me at
[protected].


Thanks
Ram Naresh

Mr Rakesh,

Please don't give all irresponsible comments on this forum because you have never contacted me even once so far.This shows the carelessness on your part being representative of Airtel.Simply commenting that you were not able to reach me is just an excuse because I have never received any call or sms from you or Aitel. Its is now more than 10 days of my complaint and you should have arrived to some conclusion and if not then it is very sorry on your part.
Through this forum I want to create awareness amongst my friends and other members that Airtel simply extorts money out of customer's without any proper customer grievance handling system.

Ram Naresh

Namaste Mr. Kota,

This is to inform you that your concern listed on 27 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr. Kota,

We would like to inform you that your concern listed 27 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Airtel Signal problem

I am using Airtel pre paid mobile service for the past 5yrs, last 6 or 7 months I am not getting the signal in my home. I am residing in Panchvadi aera near to pashan PUNE-411008, which is near to National chemical laboratory (NCL) Golden Jubilee Hostel. Pleas do the needful at the earliest.


My Airtel Number: [protected]

Namaste Mr. Jha,

This is to inform you that your concern listed on 27 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Jha,

We would like to inform you that your concern listed 27 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33