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Reliance Jio Infocomm Complaints & Reviews

www.jio.com
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Updated: Mar 8, 2025
Complaints 6584
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367
Unresolved
6217
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints(6584)

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S
Shriram Ramdasi
from Mumbai, Maharashtra
Mar 8, 2025
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Full Refund not received.

Connection No. LR00000F44OX.
Amount paid: 1111
Refund: 100
Balance: 1011

Please refund the full amount.

Thanks....
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N
Nikita compliant
Feb 20, 2025
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My no. allotted to someone

My jio no. is alloted to sonmeone and now they are calling my family and misbehaving with them. this is a threat to my personal data....
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S
Shriram Ramdasi
from Mumbai, Maharashtra
Feb 14, 2025
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Airfiber order cancellation scam

I have purchased JIO AIRFIBER connection by paying Rs. 1111 from jio official website Booking No. LR00000F44OX. Due to some reasons I don't want the JIO fiber.

There is no option in My JIO app to cancell the booking order. The Jio customer care also do not provide any option to cancel the booking.

The connection is on hold condition.

Somehow I was able to get these numbers from https://devforum.abdm.gov.in/t/how-do-i-cancel-my-jiofiber-connection-jio-fiber/...⇄br...
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J
jainil patel
Jan 31, 2025
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Reassignment of My Jio Number Without Consent

Address: Ahmedabad
Website: www.jio.com

I am writing to raise an urgent complaint regarding my Jio number 840XXXXX31, which has been reassigned without my consent. I have been in Canada for studies for the past year and recently discovered that my number is no longer active.
This has caused serious issues, as my bank accounts, UPI, and other critical services are linked to this number, posing security risks. I was never informed about its deactivation or reassignment....
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A
Anoop Epuri
Dec 15, 2024
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request for immediate resolution of membership issues and refund of old dues

Address: 60-9-10 GEV Radha Madhav Apartments
Website: near Lalitha jewelries' Sidhartha Nager

Dear sir

I am writing to express my disappointment and frustration regarding my experience with your company.

I purchased a White Studio membership (Membership Number: **2882654**) in 2019 and paid an amount of ₹80, 000. Unfortunately, during the pandemic period, I received no follow-up or support from Club Mahindra. Subsequently, I was informed that my account had been suspended, with no further assistance...
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R
rssb123#
Nov 28, 2024
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Account suspended even after making payment

Website: www.jio.com/fiber

JIO Customer service is pathetic.
They do not value their customers.
My mother is aged and lives on her own.
Her account has been suspended even after making the payment.
We have tried reaching to JIO helpline multiple times but to no avail.
I have got no option but to write here.
She is living alone with no access to any form of media.
We even made the payment twice thinking that might expediate...
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H
hardikchh72
from Mumbai, Maharashtra
Nov 12, 2024
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Escalation request: overdue refund for cancelled recharge

Address: Mumbai

Compliance Details for Refund Issue:

Service Request Number: SR000024DCJX
Refund Due Date: October 16, 2024
Credit Note Reference: BY000002KY57
Refund Amount: Rs. 999
Customer Name: Amrut Chheda
Mobile Number: +[protected]
Issue: Delay in refund processing (over 20 days) despite multiple assurances from Jio customer service.
Complaint History: Numerous communications with...
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N
Nandakumar S Pillai
from Navi Mumbai, Maharashtra
Oct 24, 2024
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Unresolved Jio Fiber Issue, False Tracking Status and Refund Denial

Address: Shree Samarth Antonia, Flat 202, Sector-8, Ulwe, Navi Mumbai

Dear Sir/Madam,

I am writing to express my disappointment and frustration regarding my unresolved Jio Fiber issue (SR# SR000023P15M). Despite repeated calls and rescheduled visits over five consecutive days, no technician attended to my complaint. I raised the service request on 20th October, 2024 at 12 noon and as of yet none of the technician / engineer has attended to resolve the issue.

The tracking status...
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D
Dinesh Bhansali
from Mumbai, Maharashtra
Oct 24, 2024
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Amount charged but recharge is not activate.

I did a recharge for reliance jio mobile No. [protected] of Rs. 209/- via Amazon with order id[protected] today dated 24-Oct-2024 at 11:56 AM using my Kotak Mahindra Rupay Credit Card No. [protected]. Amount Rs. 209/- deducted but recharge did not activated. Please do needful for recharge activation....
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R
Raj02210
from Mumbai, Maharashtra
Sep 30, 2024
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9250169889 this number will call me 117 time in day

Dear sir,

Please cheack this number will call me agen and agen i am taiayerd very much so ple help me for the block the number or baned the number they call me hayresment call

Please help
Thanks
Rajesh...
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S
SameerHC
Sep 11, 2024
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Airfiber

Pathetic after sales service by Jio team.

More than a week that a request is raised, and they shamelessly keep on postponing the request since 3rd September.

SR ID: SR000021V4ZB

Field engineer visit is rescheduled almost 10 times which is really annoying and disturbing at the same time.

Call center number keeps on reassuring about escalation but nothing moving.
Cannot track...
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N
Nishikant1981
from Gurugram, Haryana
Aug 27, 2024
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Sim not recharged

Jio sim not recharged, which was done on 25.08.2034 at 10:16 through UPI transaction. Amount of transaction of Rs 508

UPI Transaction No[protected]

So, Please refund the same amount immediately ....
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K
kesevarao23
from Hyderabad, Andhra Pradesh
Aug 12, 2024
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No response from Jio air fiber care even after multiple follow ups for resolution

Address: Bollaram Village, Industrial Development Area Bollaram, Mallampet, Hyderabad, Telangana 502325

HI,
Have purchased Jio air fiber service in the last week. having trouble viewing of few of the channels, picture quality shows very blurr and no clarity. TV continuously buffering. Internet speed is very slow, even you tube is not betting played.

Complaint has been registered with JIo customer care on 9th August, and technician visit was scheduled on 10th august at 7pm, no technician visited,
again reseduled...
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N
Nicky_rao_99
Aug 12, 2024
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Refund pending since 12+ days

Dear Customer,
Refund has been initiated for your JioFiber Order no NO00011QFND8 and will be auto credited to the original payment mode within 7 business days.
We look forward to serving you in future.
Team JioFiber

This was the message I received on 8.3.24 and I haven't received my refund yet. Amount 3132
I want my refund as I have cancelled airfibre cuz it doesn't had connectivity at my location....
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B
Balveerkumar5050
from Sikar, Rajasthan
Jul 16, 2024
Jul 16, 2024
This thread was updated on Jul 16, 2024
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Internet connectivity and network issue

Address: Reliance Industries Limited Maker Chambers - IV, Nariman Point Mumbai 400 021, India

I have been filing a complaint for the problem which has been going on continuously for the last 5 months but the operator is not taking any action on it.
Whenever I complain about an old complaint, that complaint gets closed to me and then again a new complaint is filed and they ask for a few days' time to give a solution.
As soon as I call again after a few days, I get that complaint too. This is always the situation and for...
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S
Sreennath
Jul 16, 2024
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jio air fiber

My parents live in a farm near Zaheerabad. I wanted to have a internet connection at my farm so that I can work from my parent's farm in case of emergency. For this I contacted JIO Air fiber for internet connection. I paid 1000 RS as booking amount. Technical team visited the farm and said they cannot install Jio Fiber and left. After that again another team called me I paid amount again the same team said they cannot install and the amount...
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S
Sinchan Gayen
Jul 2, 2024
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jio area network speed issues

In our Area(Chandanpukur, Dakshin Durgapur, Baruipur, Pin - 743610), we all the jio users are having some same issues. First of all the network speeds began to decrease day by day. It's already been 3-4 months since we have lodged our repetitive complaints to jio customer care. But still no issues have been resolved. And also we noticed a weird issue, it's that we live very near to railways. So we noticed that whenever a train arrives or...
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R
Ratheesh
from Chennai, Tamil Nadu
Jun 26, 2024
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Refund of Booking amount

HI,
I had paid Booking amount of 1000 for getting Jio Fiber connection (Booking no LR0000080XPF) on May 25th and they didnt provide me connection for many days and then I had to cancel the booking and they told it will be refunded within 15 days and again when I called today they are again asking for 15 days.. I feel this is not legitimate way of doing business as most of the operators refund with in 2-3 days. I really dont understand...
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V
vaibhavgaikwad
from Mumbai, Maharashtra
Jun 24, 2024
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Spam emails for other numbers

Address: Nerul

This is the report an issue about Reliance Jio. The company is not validating emails during the registry.

I am getting emails for bill payments and expiry for numbers which I am not even registered to.

Example: 91 [protected], I am getting emails to pay for bill.

There "Contact Us" page does not have an email for reporting issues from people who are not their customers.

Plus they...
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M
Mr. Rajpurohit
Jun 22, 2024
Jul 10, 2024
This thread was updated on Jul 10, 2024
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Jio AirFiber on hold, not refunding my amount

Dear Team,

I have ordered jio AirFiber, your team visit at my home but denied to install it due to unavailability of network. And you team was confirmed me that order will canceled and amount will refund but still order on hold.

I try multiple times to connect with customer care but your customer care number not connecting to customer care officers.

Request you to cancel it and refund booking...
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waste service, shame on your serivce worst executives spoiling brand name.
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